Outlook 2003 Client Setup
Outlook 2003 Client Setup
The protocol encapsulates all RPC requests from your Outlook client into an SSL encrypted
stream to port 443 (SSL) on our servers.
What do I need?
You will need to be running Windows XP and Outlook 2003. If you have installed Service
Pack 2 (SP2) for XP, you're ready to go. If not, please visit the Microsoft website and
download SP2 (link opens in a new browser window).
Step 1
Double click the Outlook 2003 icon on your desktop. Several installation windows will
automatically pop up and install Outlook components. When these finish, you will see a
blank "Mail" window. Click "Add". Now proceed to step 2 below.
If you have used any version of Outlook, including Outlook 2003, on this machine before
Step 1
Open the Control Panel by clicking "Start" and selecting "Control Panel". Double-click the
icon called "Mail". Click the "Show Profiles" button.
A new window called "Mail" will open. Click the "Add" button.
Step 2
You will see a window called "New Profile".
Enter a name for your profile. (You can call it whatever you like - just make sure that you
are able to distinguish this profile from any other profiles you may have.) Click "OK".
Step 3
A window called "E-mail Accounts" will pop up.
Ensure that the radio button called "Add a new e-mail account" is selected, then click
"Next".
Step 4
Select the option "Microsoft Exchange Server" and click "Next".
Step 5
Enter "email" as the name in the "Microsoft Exchange Server" field. Tick the box called "Use
Cached Exchange Mode". In the "User Name" field, enter your first name, a space, and then
your last name. Do not click "Check Name" - instead, click "More Settings...".
Step 6
A new window called "Microsoft Exchange Server" will pop up. Click the "Security" tab and
then check the box called "Encryption".
Step 7
Click the "Connection" box and check the box at the bottom of the window called "Connect
to my exchange mailbox using HTTP". Then click the "Exchange proxy settings" button on
the same tab.
Step 8
In the field called "Use this URL to connect to my proxy server for Exchange", type in
"owa.electricmail.com".
Step 9
Check the boxes called: "Connect using SSL only", "On fast networks......." and "On slow
networks....".
Step 10
Change "Proxy Authentication Settings" to "Basic Authentication".
Step 11
Click "OK", and this window will close. Click "OK" on the next window to close it. You should
now see a window called "Email Accounts".
Step 12
In the window called "Email Accounts", click "Check Name".
Step 13
After a brief pause, a window will pop up asking you for logon information. Enter your user
name followed by your company suffix (for example, johndoe@company), then your
password. Click "OK".
Step 14
Your server name and username should now appear underlined.
This confirms that you have successfully connected to Electric Mail's Exchange servers over
a secure SSL connection. Click "Next", and then "Finish".
Step 15
Start Outlook and log in to your mailbox using your supplied username and password.