The Hospital Operations and Management Information System Is A Computer
The Hospital Operations and Management Information System Is A Computer
software developed by the Department of Health, through the National Center for Health
Facilities Development and Information Management Service. The primary objective of HOMIS
is to support the hospital management for effective and quality health care by providing timely,
relevant and reliable information. It is developed to systematically collect, process, store,
present and share information in support of hospital functions. The development and
implementation of HOMIS is a defined information systems development strategy under
Hospital System Reforms of the DOH.
HOMIS consists of three (3) modules, namely: Patient Management, Services Provision
and Administration Modules. Module 1 or Patient Management Module supports the
outpatient and emergency room consultations, admission, discharge, billing, payment (Cashier
System), medical records, Philippine Health Insurance Corporation claims processing, medical
social services and referral system requirements. Module 2 or Services Provision Module
ensures the efficient provision of clinical services to the patient throughout the hospital stay,
i.e. Nursing Care or Ward, Pharmacy, Laboratory, Radiology, Dietary, Central Stock Room and
other ancillary services. Module 3 or Administration Module is the management support and
includes Budgeting, Obligations Accounting, Procurement Management, Human Resources
Management, Materials Management, Fixed Assets Management, General Ledger, Accounts
Payable, and other financial and administrative systems. HOMIS has been installed and
implemented in forty-two (42) government hospitals and most of these hospitals are using
Module 1 systems.
Government hospitals have difficulty in implementing Module 2 and 3 systems because
of insufficient budget to acquire the necessary computers. The development of the Financial
Management System was not incorporated in Module 3 of HOMIS as planned because the
Commission on Audit developed the Electronic New Government Accounting System to be
implemented in all government offices/agencies including hospitals. The use of the ENGAS
ensures correctness, reliability, completeness and timeliness in recording government financial
transactions and generates financial reports in accordance with the manual policies and
procedures of the New Government Accounting System. The implementation of ENGAS in the
DOH Central Office does not include yet the Budgeting and Cashiering Systems.
The Logistics Management Information System software developed by the DOH facilitates price
monitoring of products (drugs and supplies), preparation of the annual procurement plan,
agency procurement request to the Department of Budget and Management,
requisition/purchase issuance, and delivery. The LMIS is presently being enhanced to align its
functionalities with the current workflow processes, procurement policies of Republic Act 9184
– Procurement Reform Act and procedures, make operational the remaining systems to link
processes from procurement planning to distribution and improve management reporting
capabilities.
The Pharma-50 System is a simple stock card data entry system that can generate the required
reports for the Pharma-50 program of the DOH. There are other computer-based systems
developed by the DOH that can be used by government hospitals like the Personnel
Information System and Payroll System. The PIS records the personal information, work
history, leave, education, examination, training of employees and provides reports on
personnel profile in support of management planning and decision making. The Payroll System
facilitates and simplifies the monthly preparation of general payroll and related reports.
The Unified Management Information System – Phase 1 Project is a work package to develop
the generation of statistical reports from the HOMIS to the DOH Central database via
FTP/Uploading process, web-enabled hospital statistical reporting system, document
integration, HOMIS website, integration of the three existing computer-based systems
developed by the DOH (HOMIS, LMIS and Pharma-50), and formulation of standard policies and
guidelines for Security and Confidentiality, System troubleshooting, Implementation Guidelines,
Software Configuration Management, Designation of HOMIS Administrator and Roles, duties
and Responsibilities, System Monitoring and Evaluation, System Reporting and Feedback
System. The subject of this documentis a Technical Design which includes specifications,
concepts, diagrams, analyses and schematics to communicate the technical and operational
requirements of the UMIS-1. It consists of the following sections:
Design Overview.
Logic Diagram describing the order that logic
decisions are made for each function.
System Architecture Diagram illustrating the way
the system hardware and software must be
configured.
INTRODUCTIONHospital Information System (HIS)
variously also called
clinical information system
(
CIS
) is acomprehensive, integrated information system designed to manage the
administrative,financial and clinical aspects of a hospital. This encompasses paper-based
informationprocessing as well as data processing machines.It can be composed of one or a few
software components with specialty-specific extensions aswell as of a large variety of sub-
systems in medical specialties (e.g. Laboratory InformationSystem, Radiology Information
System).
BACKGROUND
The implementation of Clinical Information Systems (CIS) is key to the production of
qualitycare, adequate management of rare resources and productivity. A recent study has
revealed anobjective correlation between the degree of adoption of technologies in healthcare
andreduction of complications and mortality in hospitals. This is clear evidence that a real
return oninvestment for these systems is possible. Healthcare IT is a necessity that is imposed
on all thecountries of the North and South alike. However, a critical question arises and is yet to
beanswered. Namely, given the differences in financial, technological, and human
resources,should developing countries consider a different strategy to achieve implementation
andadoption of healthcare IT? The implementation of information systems can succeed if two
mainconditions are met, and these both come with a financial burden:(1) A rigorous and
consistent organization of the actors and processes of care in which they areinvolved. Without
this organizational approach any attempt to computerization is likely to fail.(2) A clear choice
for the establishment of infrastructure (hardware and software) which alwaysrequires
substantial financial investment.Although costly in human, organizational, and structural
resources, the first condition appearsto be available to everyone as long as the hospital
management is informed, tenacious,thorough and methodical. The concept of process is not
always clearly identified (probably evenless in the South than in the North) and the complexity
of care processes when combined withinadequate management of these processes is a source
of non-quality, and of costly andavoidable medical errors. Within a hospital, implementation of
a CIS is based on thecomputerization of care processes as well as of support processes
(administrative, accounting,logistics, etc.) to ensure coherence, feasibility and effectiveness of
the clinical and businessactivities of the institution.To meet the second condition, the method
adopted in the North is mostly based on thepurchase of software available in the marketplace.
Most hospital entities no longer developtheir own solutions in-house. This response is
problematic for developing countries at twolevels. First, they do not have the financial
resources to acquire a commercial CIS. Second, theydo not have the same culture and
organization that are implicitly or explicitly imposed and
implemented as part of the commercial solutions coming from the developed countries and
forwhich these applications have been developed and tested.Several studies have examined
the North-South transfer of information systems, including animportant one by Richard Heeks .
He concluded that the information systems that succeed arethose that best incorporate the key
technical, social, and organizational environment aspects inwhich they are implemented. Heeks
also noted that the failures are mainly due to a North-South transfer of information that does
not take into account the context, or the local attitudestowards modernization and
rationalism.Therefore, developing countries face an important risk of being excluded from the
pathtowards the computerization of healthcare facilities or systems, even as these are
morenecessary than ever to better manage the quality of care and the limited resources
available todeveloping countries.If commercial software packages seem out of reach for many
poor countries, the fundamentalprinciples behind the emergence of Open Source software and
the acquisition cost of software,often free of charge, is a great opportunity for developing
countries. Moreover, as stressed byDidier Lamouche , the interest of Open Source is also in its
ability to allow firms and nations topossess and better manage their information systems.Our
article aims to analyze this particular situation while taking into account the emergence of Open
Source software, and to propose a suitable and accessible development strategy that canbe
mastered by the South. Today, to the best of our knowledge, no country in French
speakingAfrica does possess a computerized information system that is adapted to the
challenges of healthcare. In contrast developing countries of Latin America or other countries in
Asia havemade significant progress toward the computerization of healthcare processes in part
throughthe use of Open Source software .We will try to understand the opportunity of the
Open Source movement in healthcare Inparticular; we report our experience with the use of
Mediboard Open Source HIS at theHospital Mère-Enfant le "luxembourg" in Mali.We focus our
remarks on hospital information systems that represent a clear and pressing needfor
developing countries, even if other applications, such as systems to aid in decision-making,to
support HIV/AIDS, public health reporting, or clinical research are not of lesser importance.For
example, the use of technologies such as portable PDAs in epidemiological surveillance is
aninteresting opportunity worthy of study as demonstrated by Yu P and all.
Patient Transfer:
After patients complete their transactions at the current service point,they will be transferred
to the next service point where their names will appear in thedestination's queue.
Patient Query:
Users can search for a patient record by either entering the HN orsearching for the patient's
name (by entering the complete or partial part of the name)or ID. The system will display a list
of patients with similar names.
Registration:Personal information:
The system provides tools to make it more convenient to enterpersonal information e.g.
calculating patient's age from the birth date, validating thenational ID number, identifying the
default address of the contact person from thepatient's address, matching gender with the title
(e.g. Mr., Miss, Count, Countess, etc.).
Insurance Scheme:
Users can identify which insurance schemes the patient has and theone(s) to use for the current
visit from a list of available schemes. The sequence of theinsurance scheme identifies the
priority. In the case of an existing patient, the systemwill use the sequence from the previous
visit as a default.
Registration:Personal information:
The system provides tools to make it more convenient to enterpersonal information e.g.
calculating patient's age from the birth date, validating thenational ID number, identifying the
default address of the contact person from thepatient's address, matching gender with the title
(e.g. Mr., Miss, Count, Countess, etc.).
Insurance Scheme:
Users can identify which insurance schemes the patient has and theone(s) to use for the current
visit from a list of available schemes. The sequence of theinsurance scheme identifies the
priority. In the case of an existing patient, the systemwill use the sequence from the previous
visit as a default.
Patient Referral:
For either refer-in or refer-out patients, the patient's referralinformation and results are
recorded in the screen below.
Screening:
For each visit, a screening nurse is able to record vital sign information as many times
asneeded. The nurse can enter primary and current symptoms from a list of keywordsprovided
and enter the patient's drug allergy information. A 'Drug Allergy' label will bedisplayed in the
patient's information pane on the top of the screen.
Diagnosis:
Diagnosis:
After the patient is investigated, the doctor's diagnosis can be entered in theDiagnosis Tab. A
list of diagnosis keywords is provided. The doctor's diagnosis will bedisplayed at the patient's
information pane.
Order History:
The 'Order History' button allows users to see the list of previous orders of thepatient according
to the selected type of treatment (lab, medicines, etc.) and time period. Incase of lab/x-ray
orders, users can select an order to display its results.Users can review all lab results of the
current visit on the same page.
Ordering:
After diagnosing a patient, users can prescribe drugs and order lab tests, x-rays, etc. throughthe
Ordering tab as follows:
Order Search:
Order Search Pane provides a list of order items according to the specifiedkeyword and order
category. A 'Set Order' button displays predefined groups of specific ordersfor common
symptoms, for example, a 'Cold Set' may contains 20 tablets of paracetamol, 1bottle of cough
syrup, and 20 tablets of nasal decongestion. The 'Re-Med' button displaysprevious orders of the
patient from any selected previous visit.
Order Details:
Order Details Pane specifies a dosage, duration, and special instructions of eachorder. The
'Special Instruction' checkbox allows users to enter free text in case of a specialinstruction e.g. 1
tablet in the morning and 2 tablets at bed time.
Order Summary:
Order Summary Pane displays all items ordered for this patient in the currentvisit according to
the selected order category and period.
13.
Emergency Room (ER) anTrauma14.
InPatientDepartment(IPD)
User interfaceMenu Bar:
each user may see different sets of menus depending on theirauthorization.
Patient Status Pane:
This area contains the patient's basic information e.g. HN(hospital patient number), VN/AN
(visit number / in-patient admission number),name, age, insurance scheme, etc. Users can see
the patient's current status(e.g. current service point, previous service point, etc.) and take
further actione.g. transfer patient record to the next service point, unlock the record
(readonly), etc.
Patient Transaction Tabs:
Users enter the transaction details into correspondingtabs i.e. Personal Data, Visit Data,
Symptoms, Orders, Diagnosis, Cashier, Lab, X-ray.
Task Status Bar:
Task Status Bar indicates whether the transaction completessuccessfully or not. An error
message will be displayed if the transaction fails.
Pharmacy:
Preparing & Dispensing:
After orders are confirmed, pharmacists can select a patient from thepharmacy's queue to
prepare the order, print labels and dispense orders in the 'Order' Tab.
Drug Return:
The system allows users to return drugs which were already dispensed in thereturn window.
Billing:
Calculate Expenses:
Patient's expenses can be calculated and summarized by insurance schemefor users to review
before the invoice is issued. The expenses which were assigned to eachinsurance scheme can
be reassigned and recalculated as appropriate.
Invoice:
Note that the expense calculation is for user review only; the calculation results willnot be
recorded until users click 'Save', which will also generate an invoice and display it on aBilling
Tab.
Payment:
All invoices of the patient in the current visit will be displayed in the 'Invoice' Pane.The
'Generate Receipt' button will calculate all expenses from these invoices and generate areceipt,
while the 'Pay' button will display all expenses by billing group, where users can recordthe
transaction and print the receipt.
Lab:
On the 'Lab' tab, a list of lab orders will be displayed along with its status and 'Refer
Out'indicator. Each order's indicator will be defaulted as 'X', which means a refer-out is
notrequired. For refer-out orders, users can change the indicator to '?' by selecting the orders
andchoosing 'Refer Out' button.Users can also add new orders, enter and submit the lab
results. In case some lab results arenot ready, users can suspend the results by choosing
'Suspend'.
X-
ray:
An 'X-ray' tab displays a list of x-ray orders to be processed and a list of completed x-ray
ordersseparately. Users can enter related details for each order e.g. the quantity of x-ray films
used,the x-ray position, etc.