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    Project Report On Employee Engagement

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    Arvin Yadav
    The document is a project report on employee engagement at an educational institution. It contains an abstract, introduction, categories of employee engagement, introduction to the organization, importance of engagement, and research findings. The research findings are categorized into relation to job, relation to peers, and relation to organization. The summaries found that employees were generally satisfied with their jobs and received good support. However, some felt the organization's values for conducting business could be improved. Overall, engagement seems positive but this is an area for the management to further cultivate.

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    Project Report On Employee Engagement

    Uploaded by

    Arvin Yadav
    19K views16 pages
    The document is a project report on employee engagement at an educational institution. It contains an abstract, introduction, categories of employee engagement, introduction to the organization, importance of engagement, and research findings. The research findings are categorized into relation to job, relation to peers, and relation to organization. The summaries found that employees were generally satisfied with their jobs and received good support. However, some felt the organization's values for conducting business could be improved. Overall, engagement seems positive but this is an area for the management to further cultivate.

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    Project Report on Employee Engagement

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    The document is a project report on employee engagement at an educational institution. It contains an abstract, introduction, categories of employee engagement, introduction to the organization, importance of engagement, and research findings. The research findings are categorized into relation to job, relation to peers, and relation to organization. The summaries found that employees were generally satisfied with their jobs and received good support. However, some felt the organization's values for conducting business could be improved. Overall, engagement seems positive but this is an area for the management to further cultivate.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    19K views16 pages

    Project Report On Employee Engagement

    Uploaded by

    Arvin Yadav
    The document is a project report on employee engagement at an educational institution. It contains an abstract, introduction, categories of employee engagement, introduction to the organization, importance of engagement, and research findings. The research findings are categorized into relation to job, relation to peers, and relation to organization. The summaries found that employees were generally satisfied with their jobs and received good support. However, some felt the organization's values for conducting business could be improved. Overall, engagement seems positive but this is an area for the management to further cultivate.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 16
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    The report analyzes employee engagement at an educational institution using a questionnaire survey to understand job satisfaction and loyalty. It finds that employees are generally satisfied with their work and relationships.

    The three categories used to analyze employee engagement are: relationship to job, relationship to peers, and relationship to organization.

    The responses show that employees have good relationships with their peers, subordinates, and bosses, increasing involvement and loyalty. Most agreed they get excellent support from their boss.

    PROJECT REPORT

    ON
    EMPLOYEE ENGAGEMENT
    IN
    EDUCATIONAL INSTITUTION

    Submitted To- Submitted By-

    Mr.Rambir Goswami Ankit yadav

    Aryan Dev

    Arvind Singh

    Anjali Sharma
    ABSTRACT

    Employee engagement is level of involvement and commitment on behalf of an


    employee's level of participation in their organization and its values. Engaged an
    employee is aware of business context, and works with Colleagues for the benefit
    of the organization to improve performance within the job. This is a positive
    attitude towards the organization and its values held by employees. This project is
    an effort to understand how employee engagement is associated with employee job
    satisfaction and how on employee loyalty leads to better work force and affect its
    loyalty. Qualitative research project that included an employee engagement is
    through Questionnaire survey of twenty questions that staff has identified the
    strong feelings and what are the areas need improvements.
    INTRODUCTION

    Employee engagement is the level of commitment and involvement an employee


    has towards their organization and its values. In engagement, people employ and
    express themselves physically, cognitively, and emotionally during role
    performances. An engaged employee is aware of business context, and works with
    colleagues to improve performance within the job for the benefit of the
    organization. The organization must work to develop and nurture engagement,
    which requires a two-way relationship between employer and employee.’ Thus
    Employee engagement is a barometer that determines the association of a person
    with the organization. Engagement is most closely associated with the existing
    construction of job involvement. Job involvement is defined as ‘the degree to
    which the job situation is central to the person and his other identity .Job
    involvement results form a cognitive judgment about the needs satisfying abilities
    of the job. Jobs in this view are tied to one’s self image. Engagement differs from
    job in as it is concerned more with how the individual employees his/her self
    during the performance of his / her job.
    Categories of Employee Engagement
    According to the Gallup the Consulting organization there are there are different types
    of people:-

     Engaged:-
    Engaged employees are builders. They want to know the desired expectations for their
    role so they can meet and exceed them. They're naturally curious about their company
    and their place in it. They perform at consistently high levels. They want to use their
    talents and strengths at work every day. They work with passion and they drive
    innovation and move their organization forward.

    Not Engaged:-
    Not-engaged employees tend to concentrate on tasks rather than the goals and
    outcomes they are expected to accomplish. They want to be told what to do just so
    they can do it and say they have finished. They focus on accomplishing tasks vs.
    achieving an outcome. Employees who are not-engaged tend to feel their contributions
    are being overlooked, and their potential is not being tapped.

    Actively Disengaged:-
    The actively disengaged employees are the cave dwellers." They are Consistently
    against Virtually Everything." They are not just unhappy at work; they're busy acting
    out their unhappiness. Every day, actively disengaged workers undermine what their
    engaged coworkers accomplish. As workers increasingly rely on each other to
    generate products and services, the problems and tensions that are fostered by actively
    disengaged workers can cause great damage to an organization's functioning.
    Introduction to Organization

    An institute initiated to impart quality education to the youth while equipping them
    with knowledge and skills which would enable them to leave their individual
    marks in the business world. KIIT institute for Higher Education strives to create a
    niche of talented managers who make meaningful contributions to global
    businesses. Offering academic programs at both undergraduate and postgraduate
    levels, KIIT allows aspiring managers to get a comprehensive view of the business
    world KIIT institute entered the education industry responding to the gap in quality
    education at post graduate level. The Post Graduate Program (PGP), a full time
    program worked around our principals of imparting quality education to
    individuals on the threshold of their careers. The specializations were designed
    keeping in mind the specific needs of the Indian industry and corporate
    expectations. Motivated by our success and the emerging need for executive
    programs, we have recently launched executive MBA programs. The thirst for
    education by the public has also resulted in the commencement of diploma
    programs in areas such as Telecom, Insurance, and Banking and Finance Services.
    Realizing the need for holistic development in comparison to fragmented education
    which has been previously the norm, KIIT looks beyond employment as managers
    and works towards shaping individuals to be great managers. Through skills of
    lifetime relevance we aim at developing students to their true potential. Modules
    such as image management, language modules, public relations, personality
    development workshops hold an integral part of the overall curriculum.
    Professionalism, critical thinking and good communication skills have become
    synonyms with KIIT graduates. Teachers provide the path towards each
    individual’s goal and abiding with this philosophy, we have faculty strength of 91
    along with an intensive curriculum. Individual attention is the crux of our success.
    Importance of Engagement
    Engagement is important for managers to cultivate given that disengagement or
    alienation is central to the problem of workers’ lack of commitment and motivation
    An organization’s capacity to manage employee engagement is closely related to
    its ability to achieve high performance levels and superior business results. Some
    of the advantages of Engaged employees are:
     Engaged employees will stay with the company, be an advocate of the
    company and its products and services, and contribute to bottom line
    business success.
     They will normally perform better and are more motivated.
     There is a significant link between employee engagement and profitability.
     They form an emotional connection with the company. This impacts their
    attitude towards the company’s clients, and thereby improves customer
    satisfaction and service levels.
     It builds passion, commitment and alignment with the organization’s
    strategies and goals.
     Increases employees’ trust in the organization.
     Creates a sense of loyalty in a competitive environment.
     Provides a high-energy working environment.
     Boosts business growth
     Makes the employees effective brand ambassadors for the company.
     A highly engaged employee will consistently deliver beyond expectations.
    Research Findings.

    We used SPSS (Statistical Package for Social Sciences) tool for the purpose of
    research and analysis. For the analysis of the results we have broadly categorized
    the Gallup questionnaire in three categories.

    Category 1: RELATION TO JOB


    The category comprises of:
     I am very satisfied with the work I do
     My job is interesting
     I know exactly what I am expected to do
     I am prepared to put myself out to do my work
     My job is challenging
     I am given plenty of freedom to decide how to do my work
     I get plenty of opportunities to learn in this job
     The facilities/equipments/tools provided are excellent
    Drawn inferences:

    Based on responses to us it is clear that employees are satisfied with respect to


    responsibilities they have been. Employees are aware of their roles and
    responsibilities. Almost 50% of Defendant believed that there is challenging work
    and they get plenty of opportunities. Almost all Employees in addition to the fact
    that they take steps to prepare for their work agreed to. Clearly Indicates that work
    great with respect to that employee engagement can therefore be seen as the area
    KIIT force management and human resource practices.

    Category 2: RELATION TO PEERS

    The category comprises of:


     I get excellent support from my boss
     My contribution is fully recognized
     The experience I am getting now will be a great help in advancing my future
    career
     I find it easy to keep up with the demands of my job
     I have no problems in achieving a balance between my work and my private life
     I like working for my boss
     I get on well with my work colleagues
    Inferences drawn:

    In response to the question that weather the support that employees get from their
    boss; 60% of respondents responded that they strongly agree that support from
    their boss is excellent. This is a strong parameter of employee engagement. The
    responses clearly demonstrate that the relationship of employees with their peers,
    subordinate and bosses is nice. This increases the employee’s involvement and
    loyalty towards organization.

    Category 3: RELATION TO ORGANIZATION

    The category comprises of:


     I think this organization is a great place in which to work
     I believe I have a good future in this organization
     I intend to go on working for this organization
     I am happy about the values of this organization – how it conducts its business
     I believe that the products/services provided by this organization are excellent
    Inferences drawn:

    Responses received under this category supports that employees do believe that
    KIIT is a great place to work. Majority agreed that they want to serve organization
    in future as well. However nearly 25% respondents said that they disagree to the
    values that are followed for carrying business and this may be area where
    management needs to look in. This may not hold importance as far as these values
    doesn’t hamper employee’s productivity and leads to cause dissatisfaction.
    Limitations of the study

    a) In this study it is not possible to collect the opinion of all the employees owing
    to personal constraints. So the assumptions are drawn on the basis of the
    information given by the respondents.
    b) The study needs to be completed within a specified time. So the findings cannot
    be generalized as a whole.

    Conclusion

    Employee engagement plays pivotal role for any organizations success. It is a


    positive attitude held by the employees towards the organization and its values. It
    is rapidly gaining popularity, use and importance in the workplace and impacts
    organizations in many ways.KIIT Institute is working on all fronts right from
    increasing job experience by providing challenging and growing work culture, to
    the basic amenities and services required. Employees know what they have to do
    and they get excellent support from their seniors. Employees are actively involved
    and are ready to serve organization further. It clearly indicates that employees
    share a relationship of trust with the organization.

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