Evaluating HRM Effectiveness
Evaluating HRM Effectiveness
Evaluating HRM Effectiveness
Ankur Duggar
Vishal Jagetia
Nature & Need for HR evaluation
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Evaluation Framework
Individual employee performance indicators
•Absenteeism
•Accidents
•Separations Organizational performance
HRM •Costs
•Quality
•Policies •Productivity
•Principles •Market Share
•Practical's •Profits
•Systems •ROI
Comparative
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Outside authority
Statistical
Compliance
MBO
Analytical Approach
Relies on cost-benefit analysis
Qualitative & Quantitative Approach
• Metrics :
ROI = net benefits / cost of HR interventions
Hiring cost = total cost of hiring / no. of hires
Turnover rate = no. of employees left during a year X 100
average no. of employees
HR expense factor = cost to hr / total cost
Effectiveness of each employee = productivity / CTC
Balance Score Card
Benchmarking Approach
• Identify HR practices to benchmark
• Establish a core team
• Select the benchmarking partners
• Collect the data
• Analyze and interpret data
• Prepare a report
• Implement action plans
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Conclusion
HR is not Cost to the organization it is Revenue generation
function to the organization
HR is the department which maintains and sustains the
consistent growth in the organisation
For HR Effectiveness, following plays a pivotal role:
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THANK YOU