WIPRO
Applying Thought
Azim Hashim Premji: Chairman of Wipro
Technologies; Richest Indian for the past
several years; Honored with Padma Bhushan in
2005.
He is an icon among Indian businessmen and
his success story is a source of inspiration to a
number of budding entrepreneurs.
Born on July 24, 1945, Azim Hashim Premji
was studying Electrical Engineering from
Stanford University
Azim Premji took over the reins of family
business in 1966 at the age of 21.
Under Azim Premji's leadership Wipro
has metamorphosed from a Rs.70 million
company in hydrogenated cooking fats to a
pioneer in providing integrated business,
technology and process solutions on a global
delivery platform.
Today, Wipro Technologies is the largest
independent R&D service provider in the
world.
†Vision : To offer services based on world-class
infrastructure, industry expert skills, proven
process-oriented service operations that are
backed by principals to ensure the world's best
way of delivering IT infrastructure management
solution.“
†Mission: "To serve customers with integrity
through innovative, value for money solutions, by
applying thought day after day"
†Values: Human values , integrity, Innovation
drives us
TRAINING AND DEVELOPMENT
IN WIPRO
Training: It is a learning process that involves the acquisition
of knowledge, sharpening of skills, concepts, rules, or
changing of attitudes and behaviours to enhance the
performance of employees.
Development: The act or process of changing or expanding an
expression into another of equivalent value or meaning
ROLE OF TRAINING
TRAINING PROCESS @ WIPRO
Training needs analysis
Setting objectives
Course planning
Course implementation
Evaluation
TRAINING NEED ANALYSIS
† Levels of analysing the training
needs:
National
Organisational
Personnel groups
Individuals
† Sources of information
Recent reforms
New legislation
Changes in organisations
Interviews
Questionnaire
COMPETENCY MAPPING
• Results of training needs
analysis
• Lack in performing
• Gaps in competence
• Filling the gaps
TRAINING PLAN
Preparation of training manual
- Identification and Analysis of target
group
- List of session of the training
programmes
- Duration of the Training programme
- Training material
- Training methods
- Visiting trainers
- Methods of Evaluation
- Methods of Termination
IMPLEMENTATION
• Starting the course, ice-breaking
• Delivering the information
• Supporting the learning process:
excersises, pair discussion, group work
• Interactive communication
• Keeping the schedule, possibilities for
flexibility
TRAINERS TOOLS
• Planning of training, training manuals
• Analysis of target groups: list of
questions
• Activation methods
• Group work, individual exercises
• Supporting methods in presentations
• Role plays, simulation games
• Guidelines
Key Focus Areas
Wipro Training Prism is a three pronged approach which endeavors to bring about an overall
transformation in organization by providing developmental training facility at all levels.
Application
Rollount Training
Product Training Process Training
Training
Prism
Application Rollout Training
† Wipro’s application rollout training solutions help organizations achieve successful IT
application rollouts and implementations for a range of enterprise applications. This includes
Packaged Applications (ERP, SCM, CRM etc.) and Proprietary Applications. Wipro’s
approach towards enterprise application rollout is focused on “Productivity Through
Proficiency”.
† The key phases in the development of the content
are Analysis, Design and Development,
Implementation, Evaluation and Maintenance. The
development process is:
†The key elements in the development of this
training content are:
The Rollout phase includes:
Delivering training to super users and end-users
Measuring the skill levels / certification
The Post-rollout phase includes:
Providing performance support to users
Updating the training content based on any relevant
feedback received from learners
PRODUCT TRAINING
† Working closely with Product Management and
Development teams to understand the Business Goals
and to get an insight of the Product
† Designing effective training modules using our strong
capabilities in Instructional Design
† Working with Wipro’s in house subject matter experts
to develop learning solutions
† Delivering these training modules in the medium of
your choice: Instructor-Led Training (ILT), Computer
Based Training, Self-Paced Learning or Blended
Learning
CUSTOM CONTENT DEVELOPMENT
As a part of the Custom Content Development
Service, Wipro provides innovative and
affordable learning content solutions. This
service is customized specially to meet our
requirements and help us get a competitive
edge.
Wipro’s Custom Content Development Service
goes through a rigorous development cycle to
ensure Quality and Timely Delivery of the
solution.
Development Cycle
PROCESS TRAINING
† Wipro provides Process Training in
several fields including HR, Quality,
Operation, Payroll, Recruitment, and
more. For a meaningful transition of
the process, quality training is
extremely critical.
† It also includes Quality Process
Trainings like Six Sigma, CMM, and
PCMM.
The components of Process Training are:
Types of Training Methods @ Wipro
On The Job Training
Off The Job Training
TECHNOLOGY CONTENT
TRAINING
Pre-entry training is intended for
individuals starting their career in IT.
Eight-week course
Participants receive training on SAP,
JAVA, HTML and IBM Mainframes
PROFESSIONL SKILLS
Designed to help the employees to develop
professionally as they move through their
career.
Effective Business Writing, to Creative
Problem Solving and Negotiation training,
the self-study curriculum
Advantages of On The Job Training
Generally more cost effective
Less disruptive to the business
Training an employee in their own working environment, with
equipment they are familiar with and people they know can
help they gain direct experience to a standard approved by the
employer.
Employees may find that they have more confidence and may
feel more at ease.
Disadvantages
Teaching or coaching is a specialist skill in itself; unless the
trainer has the skills and knowledge to train , this would
mean that the training will not be done to a sufficient
standard.
The trainer may possess bad habits and pass these on to the
trainee.
Advantages of Off The Job Training
Use of specialist trainers and accomodation
Employee can focus on the training- and not be distracted by
work
Opportunity to mix with employees from other businesses
Disadvantages
Employee needs to be motivated to learn
May not be directly relevant to the employee’s job
Costs ( transport, course fees, examination fees, materials,
accommodation )
Thank You!!!
