BLISS Business Plan

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The Touch of Freshness

Presented By:
Amrita Kotian – 30
Kanika Sawant – 42
KEYS TO SUCCESS
• Marketing, Marketing, Marketing - Owner is a proven,
15-year sales executive.  Marketing will be the first
strength to our success and a huge competitive edge.

 Professionalism: Which includes everything from


maintaining confidentiality, to hiring the best people.

 Individual Attention: Each client's experience will be


tailored to his or her preference.

 Repeat business/Recommendations: giving the kind of


service that brings people back for regular treatments,
and encourages clients  to recommend us to friends,
and other health professionals to recommend their
clients.

 Unique Treatments: We have the latest in techniques


with the best products from around the world.

 Location : Metropolitan cities


PRODUCTS AND SERVICES
 BLISS Spa offers
 Therapeutic massage services,
 Body treatments,
 Facials and
 Anti-aging treatments. 

 Services are provided by licensed therapists and aestheticians who


are independently contracted and paid on a commission basis.  The
upside of the commissioned employee is that there is very little
overhead without sales; employees only make money when the
business makes money.

 We also offer a full retail line that complements the services menu. 
Products included are high-end cosmetics, creams, candles, and
other beauty products.  These high-end items tend to retail at a
minimum of 800-900 Rs per item and have 50% mark-up, or higher. 
BRANDING
 By serving the best quality treatments which shows results
in our clients.

 Telling the importance of our spa.

 Focusing on pain relief and relaxation


TARGETING
 Clients recovering from injuries or accidents / Massage Therapy
 
 Clients pampering themselves / Massage Therapy, Body and
Facial Treatments
 
 Clients who prefer alternative health care
 Use other alternative practices - e.g. acupuncture, Naturopath,
Herbalist, etc.

 Serious Athletes
 Injury and workout recovery, also preventative.
 Many serious runners, cyclists and college athletes in the local area.
ORGANIZATIONAL STRUCTURE
MARKETING STRATEGY
 Local Advertising & Seasonal Promotions

 Local Networking - Charities, women's groups, country clubs, wedding


planners, and membership with the Metropolis Chamber of Commerce.

 Health Care Referrals

 Hotel Referrals - Hotels that do not offer their own spa services will send
their guests to our spa or use our out-call spa services. 

 Online Website - our spa will show up on every major search engine and


in the phone directory. The website will have a full menu of services and
eventually have the ability to schedule appointments on-line.

 Location traffic - It is imperative that we be located in a high-traffic mall


that is high-end, modern, and clean. 
OBJECTIVES
1. Achieve 14 Lakhs in sales the third month after opening by
performing 14 services per day.

2. Achieve 30 Lakhs in sales the six month after opening by


performing 29 services per day.

3. Have a local client return rate of 90% by the end of the first
six months.

4. Become an established community Spa destination by the end


of the first 12 months.

5. Perform 53 services per day by the end of the first year.


MEDIA PLAN
Advertising:
 Newspapers (Times of India, Hindustan
Times)
 Radio channels(92.70FM, 93.50FM, 98.30FM)
 Television
 Magazines
 Pamphlets
 Internet(Pay-per-click, Pay per period, Pay
once)
THANK YOU

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