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Questionnaire: A. Local Kirana Store B .Vishal Mega Mart Others

This document contains a 10 question survey about customer preferences and shopping habits regarding retail stores like Vishal Mega Mart. The survey asks questions about awareness of organized retail, shopping frequency at Vishal Mega Mart, reasons for shopping there, satisfaction with customer service, items purchased, desired store services, and overall rating of retail stores. The survey is intended to collect information from customers on their preferences toward the retail industry and Vishal Mega Mart in particular.

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Gaurav Sharma
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235 views3 pages

Questionnaire: A. Local Kirana Store B .Vishal Mega Mart Others

This document contains a 10 question survey about customer preferences and shopping habits regarding retail stores like Vishal Mega Mart. The survey asks questions about awareness of organized retail, shopping frequency at Vishal Mega Mart, reasons for shopping there, satisfaction with customer service, items purchased, desired store services, and overall rating of retail stores. The survey is intended to collect information from customers on their preferences toward the retail industry and Vishal Mega Mart in particular.

Uploaded by

Gaurav Sharma
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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QUESTIONNAIRE

Customer preference toward retail industry : Vishal mega mart

Name:- Age:-

Gender:- Occupation

Q1. Do you know about organize retail?.

a. Yes

b. No

Q2. Do you know about vishal mega mart in bareilly?

a. Yes

b. No

Q3. Currently from where do you purchase?

a. Local Kirana store b .Vishal Mega Mart

c. others

Q4. How often do you buy product from vishal mega mart?

a. Daily b. Fortnight
b. Weekly d. Monthly

Q5. Why do you purchase you material from here?

If kirana

-----------Because of Rate

………...Because of Quality

………...Because of Service

If retail store

-----------Because of Rate

………...Because of Quality

………...Because of Service

Q6. Would like to purchase from retail store?

a. Yes

b. No

Q7. Are you satisfied with the customer service offered in vishal mega mart?

a. Good.
b. Average.
c. To an extent.
d. need to be improved.
Q8. What do you purchase mostly from vishal mega mart?

a. Cloth c. Cosmetic
b. Grossery d. Accessories

Q9. What sort of services would you will like the most in diff erent
retails stores?

a. More variety.

b. Discount on branded products.

c. Discount on FMCG.

d. Bett er Customer service.

Q10- How much rati ng will you give to retails store?

a. Average.

b. Very Good

c. Excellent

d. Can’t Say

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