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 Confidentiality Agreement

The undersigned reader acknowledges that the information provided by _______________ in this
marketing plan is confidential; therefore, reader agrees not to disclose it without the express
written permission of _______________.

It is acknowledged by reader that information to be furnished in this marketing plan is in all

respects confidential in nature, other than information which is in the public domain through other
means and that any disclosure or use of same by reader, may cause serious harm or damage to
_______________.

Upon request, this document is to be immediately returned to _______________.

___________________
Signature

___________________
Name (typed or printed)

___________________
Date

This is a marketing plan. It does not imply an offering of securities.

 Table Of Contents

1.0 Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

2.0 Situation Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

2.1 Market Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2.1.1 Market Demographics . . . . . . . . . . . . . . . . . . . .2
2.1.2 Market Needs . . . . . . . . . . . . . . . . . . . . . . . .3
2.1.3 Market Trends . . . . . . . . . . . . . . . . . . . . . . . .3
2.1.4 Market Growth . . . . . . . . . . . . . . . . . . . . . . . .4
2.2 SWOT Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2.2.1 Strengths . . . . . . . . . . . . . . . . . . . . . . . . . .5
2.2.2 Weaknesses . . . . . . . . . . . . . . . . . . . . . . . . .5
2.2.3 Opportunities . . . . . . . . . . . . . . . . . . . . . . . .6
2.2.4 Threats . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2.3 Competition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2.4 Product Offering . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.5 Keys to Success . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.6 Critical Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

3.0 Marketing Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3.1 Mission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.2 Marketing Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.3 Financial Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.4 Target Markets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.5 Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.6 Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.7 Marketing Mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.8 Marketing Research . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4.0 Financials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.1 Break-even Analysis . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.2 Sales Forecast . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4.3 Expense Forecast . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

5.0 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.1 Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.2 Marketing Organization . . . . . . . . . . . . . . . . . . . . . . . . 15
5.3 Contingency Planning . . . . . . . . . . . . . . . . . . . . . . . . . 15
 Mixed Greens Salad Gardens

1.0 Executive Summary

Mixed Greens Salad Gardens (MG) is a local producer of salad field greens. MG serves both the
consumer market, as well as local restaurants. MG will succeed in developing a profitable
business through the use of their two competitive advantages, quality and flexibility. MG's
pursuit of ultimate quality coupled with the flexibility of a small, local grower will allow it to
exploit the opportunity in the current market. Right now in Eugene, Ore., demand outstrips
supply when it comes to quality field greens. The local farmers cannot produce enough product to
satiate local demand. Every week they sell out of their greens, wishing that they had more to
sell.

Heidi Ponic, the founder and owner of Mixed Greens Salad Gardens sees this market opportunity
and is prepared to seize it. Heidi's relentless pursuit of quality, combined with her extensive
background in horticulture and sheer passion will propel the business into profitability.

2.0 Situation Analysis

Mixed Greens Salad Gardens is a start-up business. The greens have been well received, and
marketing is now critical to its continued success and future profitability. MG offers a wide range
of high-quality spring field salad greens. MG grows a wide variety of field greens including red
leaf, arugula, radichio, mustard greens, endive, and chicory.

The basic market need is high-quality salad field greens with flexibility in production for both the
consumer and commercial market.

2.1 Market Summary

Mixed Greens Salad Gardens possesses good information about the market and knows a great
deal about the common attributes of our most prized and loyal customers. Mixed Greens Salad
Gardens will leverage this information to better understand who is served, their specific needs,
and how Mixed Greens Salad Gardens can better communicate with them.

Page 1
 Mixed Greens Salad Gardens

Target Markets

Individual consumers
Restaurants

Table 2.1: Target Market Forecast

Target Market Forecast

Potential Customers Growth 2001 2002 2003 2004 2005 CAGR
Individual consumers 12% 12,000 13,440 15,053 16,859 18,882 12.00%
Restaurants 8% 28 30 32 35 38 7.93%
Total 11.99% 12,028 13,470 15,085 16,894 18,920 11.99%

2.1.1 Market Demographics

The profile for MG's customer consists of the following geographic, demographic, and behavior
factors. Please note that Mixed Greens Salad Gardens has two target segment customers,
individual consumers and restaurants.

Individuals:

Geographics

• The immediate target is the city of Eugene with a population of 130,000.

• A 20 mile geographic area is in need of the products.
• The total targeted population is 12,028.

Demographics

• Singles and families.

• Ages 25-50, this segment makes up 53% of the Eugene market according to the Chamber
of Commerce.
• Have attended college or graduate school.
• Have a household income of more than $45,000.
• Tend to patronize higher-quality restaurants.
• Are cognizant about their health.

Behavior Factors

Page 2
 Mixed Greens Salad Gardens

• Are willing to pay a premium for higher quality, tastier greens.

• There is value attributed to the more attractive presentation of a salad mix.

Restaurants (and their customers):

Geographics

• Eugene is the targeted population.

• A 45 mile geographic area.

Demographics

• Male and female.

• Single and families.
• Household income over $60,000.
• Tend to eat out at least once a week.
• Tend to patronize higher-quality restaurants.

Behavior factors

• Are health conscious.

• Enjoy a high-quality meal without the mess of making it themselves.

2.1.2 Market Needs

Mixed Greens Salad Gardens provides individuals and restaurants with high-quality mixed salad
greens. MG seeks to fulfill the following benefits that are important to their customers.

• Selection: A wide choice of different greens with the flexibility to change crops mid-
season.
• Accessibility: MG has a booth at the Farmer's Market held twice per week in Downtown
Eugene, and also delivers once to twice a week to Eugene restaurants.
• Customer service: The patron will be impressed with the level of attention that they
receive.
• Competitive pricing: All products will be priced competitive to true substitutes.

2.1.3 Market Trends

The market for mixed greens has exploded within the last five years. Explanations for this trend
are:

• Market supply: The increase of supply has reinforced the demand. Within the last few
years many farms that were producing general vegetables have moved to production of
salad greens because of the increased margins and market demand.
• Presentation/appearance: Presentation as an element of the culinary experience has
taken on more value as chefs have become more creative over the last several years.
• Health consciousness: Americans have become more health conscious and mixed
greens have supported this goal as salad greens are inherently healthy and a salad mix is
far tastier then the old standby of Romaine or Iceberg.

Page 3
 Mixed Greens Salad Gardens

Market Forecast

20,000

18,000

16,000

14,000

12,000

10,000
Individual consumers
Restaurants
8,000

6,000

4,000

2,000

0
2001 2002 2003 2004 2005

2.1.4 Market Growth

In 2000, the national market for mixed greens reached $87 million in sales. This specific type of
produce is forecast to grow at 8%, far greater than the rest of the agricultural industry.

Americans are learning to appreciate the more sophisticated taste of this health food. Therefore
taste and health consciousness is what is driving this demand. This demand can be seen by the
increase of salad offerings by finer restaurants.

Lastly, presentation is becoming a variable in gauging the quality of a meal, and a mix for salad
greens is very aesthetically pleasing.

Page 4
 Mixed Greens Salad Gardens

Target Market Growth

12.00%

12.00%
10.00%

10.00%
8.00%

8.00%
6.00%

6.00%
4.00%

4.00%
2.00%

2.00%
0.00%

0.00%
Individual consumers Restaurants

2.2 SWOT Analysis

The following SWOT analysis captures key strengths and weaknesses within the company and
describe the threats facing Mixed Greens Salad Gardens.

2.2.1 Strengths

• Flexibility in meeting restaurant's needs.

• High-quality product offerings that exceed competitors offerings of price, quality, and
service.
• Higher than industry margins due to production efficiencies.

2.2.2 Weaknesses

• Mixed Greens Salad Gardens lacks brand equity.

• A limited marketing budget to develop brand awareness.
• The decreased degree of flexibility when near full production.

Page 5
 Mixed Greens Salad Gardens

2.2.3 Opportunities

• Growing market with a significant percentage of the target market still not aware that
Mixed Greens Salad Gardens exists.
• The ability to develop long-term commercial contracts which should lower costs
associated with production.

2.2.4 Threats

• An out of state, already established competitor that has decided to make customer service
and flexibility their selling point.
• A health scare that questions the safety of mixed greens.
• Poor weather which will lower field yields.

2.3 Competition

There are three types of competitors that MG faces:

1. Supermarkets: These stores sell a salad greens mix to consumers. The advantage of the
supermarket is convenience. There are many supermarkets around the city and they are
open many hours during the day. Their disadvantage is price and quality. The quality is
sub par to the offerings of MG and other similar local farmers. The cost is higher, usually
15% more.

2. Similar local farmers: These are very similar operations to MG, sometimes larger or
smaller. There appears to be room in the market for multiple farmers as most of the
farmers sell out their products each day at the farmers market.

3. Large distributors: An example of this would be Food Service of America (FSA) which
buys a wide variety of products and quality of produce from farmers and distributes them
to restaurants. The produce is not usually local and is a few days older from the field
compared with the local farmers. The price is comparable and the quality can be
comparable, but not necessarily. The disadvantage of a food distributor is the lack of
flexibility relative to a local grower when serving local customers.

Table 2.3: Growth and Share Analysis

Growth and Share

Competitor Price Growth Rate Market Share
Competitor $0 0% 0%
Competitor $0 0% 0%
Competitor $0 0% 0%
Competitor $0 0% 0%
Competitor $0 0% 0%
Other $0 0% 0%

Average $0.00 0.00% 0.00%

Total $0.00 0.00% 0.00%

Page 6
 Mixed Greens Salad Gardens

2.4 Product Offering

MG will sell a spring mix of salad field greens. These greens will include, but are not limited to:
red leaf, arugula, radichio, mustard greens, endive, and chicory. These greens are grown for use
in salad mixtures, purchased by the end consumer as well as by restaurants who then serve it to
their patrons. While the greens are washed at the farm they are not certified washed and the
patrons are told to wash them an additional time.

2.5 Keys to Success

Exceed the customer's expectations. Additionally, MG will:

• Generate repeat business.

• Increase the transactions amount per customer.
• Increase the number of restaurant accounts.

2.6 Critical Issues

Mixed Greens Salad Gardens is still in the speculative stage as a green grower. Its critical issues
are to continue to take a modest fiscal approach; expand at a reasonable rate, not for the sake of
expansion in itself, but because it is economically wise to; and continue to build brand awareness
to lower future marketing costs.

3.0 Marketing Strategy

Mixed Greens Salad Gardens' marketing budget is limited so the strategy will be simple.
Developing visibility and brand equity is key. To do so, Mixed Greens Salad Gardens will
advertise in both the Register Guard as well as Eugene Weekly. Advertisements will be for MG
individually, as well as some co-branded ads with the Farmer's Market.

In addition to the advertisements which will be used to drive consumer sales, MG will leverage a
networking campaign among the local restauranteurs to drive commercial sales.

3.1 Mission

Mixed Greens Salad Gardens' mission is to provide the highest-quality salad greens. We exist to
attract and maintain customers. When we adhere to this maxim, everything else will fall into
place. Our services will exceed the expectations of our customers.

Page 7
 Mixed Greens Salad Gardens

3.2 Marketing Objectives

1. Maintain positive, steady growth each month.

2. Experience an increase in new customers who are turned into long-term customers.
3. Generate brand equity at the Farmer's Market as well as within the commercial restaurant
industry market.

3.3 Financial Objectives

1. Realize a 3% increase in gross profit margins through efficiency gains every year.
2. Reduce the transportation costs associated with product delivery by 10% by the end of
the first year.

3.4 Target Markets

MG has two distinct customers:

1. Individual consumers. This group of people buy mesclun greens because they have a
more sophisticated pallette. Average Americans have been raised on iceberg lettuce and
this is their green of choice. These people are typically unsophisticated or unadventurous
in terms of culinary habits. These are NOT the people MG serves. MG is going after people
that appreciate healthier, tastier alternatives to the standby of iceberg lettuce. This group
of consumers is more likely to make their own meals instead of going out, appreciate fine
dining, and generally are from a higher socio/economic class. The individuals have access
to Mixed Greens Salad Gardens' salad greens at a booth that they set up at the Farmer's
Market.

2. Restaurants. Not all restaurants use mesclun mixes, generally it is a restaurant of fine
dining that serves the finer greens. To be even more specific, it is typically an
adventurous American, or nouveau cuisine restaurant as opposed to a French or German
restaurant that appreciates the Mesclun mix. The restaurants are a year round customer
which is helpful to balance the seasonal demand of the consumers. Another advantage of
having restaurants as a customer is that even though they get a better price, MG has a
long-term contract with them which helps in terms of stability.

MG's target market segment strategy is fairly easy.

Individuals
These customers will be buying MG products from the different farmer markets located in
Eugene, Ore. The main one is "The Farmer's Market" held downtown twice a week in the Spring
and the Summer. This market gets quite a bit of traffic because there is a nice selection of
different farmers and products and it is in a central location. Additionally, there are several other
smaller farmer markets that exist in outlining communities. By setting up a booth in these
markets, there is already a steady flow of interested customers. There obviously is a fee to set up
a stand, but what you get for the fee is all of your marketing taken care of and a line of
customers. In addition to individuals frequenting the farmer's market, restaurants will go there
as well. This occurs when a restaurant needs ingredients but did not have the time to order in
advance.

Restaurants
MG will target these customers by introducing MG and their products to the restaurants through
meetings with the buyers at each restaurant. There are about 25-30 different restaurants in
Eugene that use field greens in their salad and MG intends to approach these to form a long-term
relationship.

Page 8
 Mixed Greens Salad Gardens

3.5 Positioning

Mixed Greens Salad Gardens will position itself as:

• Flexible.
• High-quality producer.
• Professional.
• Reliable.

3.6 Strategies

The single objective is to position Mixed Greens Salad Gardens as THE finest producer of salad
greens in the Willamette River Valley, commanding a majority of the market share within five
years. The marketing strategy will seek to first create customer awareness regarding services
offered, develop the customer base, and work toward building customer loyalty.

Mixed Greens Salad Gardens seeks to communicate the message that they are the finest grower
of high-end salad greens. This message will be communicated through a variety of methods. The
first method will be advertisements. Some of the advertisements will be co-branding with the
Farmer's Market. Other advertisements will be solely MG advertisements. The ads will be placed
in both the local newspaper as well as the local art/entertainment paper.

The message will also be communicated to the different restaurants through networking with
owners and managers. Not only is there an Eugene-based restaurant association which is a
formal group of restauranteurs, but because Eugene is a a fairly intimate community, MG will
communicate their message through informal gatherings and networking with restaurant owners.

3.7 Marketing Mix

Mixed Greens Salad Gardens' marketing mix is comprised of the following approaches to price,
distribution, advertising and promotion, and customer service.

• Pricing: MG's pricing scheme is a per pound charge for salad greens. Consumers may
purchase any amount of greens, restaurants must purchase in three pound quantities.
• Distribution: Consumers are able to purchase the greens from MG's stand at the local
Farmer's Market. Restaurants will have their produce delivered.
• Advertising and promotion: A mixture of advertisements and networking will be used
to increase visibility for Mixed Greens Salad Gardens.
• Customer service: Obsessive customer service is the mantra. MG's philosophy is
whatever needs to be done to make the customer happy must occur, even at the expense
of short-term profits. In the long term, this investment will pay off with a fiercly loyal
customer.

Page 9
 Mixed Greens Salad Gardens

3.8 Marketing Research

During the initial phase of the marketing plan development, several focus groups were held to
gain insight into prospective customers. These focus groups provided helpful insight into the
decision making processes.

An additional source of dynamic market research is a feedback mechanism based on a suggestion

card system. The suggestion card has several statements that customers are asked to rate in
terms of a given scale. There are also several open ended questions that allow the customer to
freely offer constructive criticism or praise. Mixed Greens Salad Gardens will work hard to
implement reasonable suggestions in order to improve their service offerings, as well as show its
commitment to the customer that their suggestions are valued.

The last source of market research is competitive analysis. Mixed Greens Salad Gardens will send
people to local competitors to gain information about their product offerings.

4.0 Financials

This section will offer a financial overview of Mixed Greens Salad Gardens as it relates to the
marketing activities. Mixed Greens Salad Gardens will address break-even analysis, sales
forecasts, expenses forecasts, and how those link to the marketing strategy.

Page 10
 Mixed Greens Salad Gardens

4.1 Break-even Analysis

The Break-even Analysis indicates $8,636 will be need in monthly revenue to reach the break-
even point.

Break-even Analysis

$8,000
$6,000
$4,000
$2,000
$0
($2,000)
($4,000)
($6,000)
($8,000)
$0 $2,880 $5,760 $8,640 $11,520 $14,400

Monthly break-even point

Break-even point = where line intersects with 0

Table 4.1: Break-even Analysis

Break-even Analysis:
Monthly Units Break-even 1,439
Monthly Sales Break-even $8,636

Assumptions:
Average Per-Unit Revenue $6.00
Average Per-Unit Variable Cost $0.72
Estimated Monthly Fixed Cost $7,600

Page 11
 Mixed Greens Salad Gardens

4.2 Sales Forecast

The first month will be used to set up the green house and get things underway. There will not be
sales activity until month three when the first greens will be sprouting. From month three there
will be a steady increase in production and sales. This will continue until month nine when the
consumer sales will be significantly decreasing due to the closing of the farmer's markets. From
month nine to 16 MG will have an increase in restaurant sales to offset the elimination of the
consumer sales. By month 17, restaurant sales will decrease to accommodate the ramping up of
consumer sales again.

Monthly Sales Forecast

$12,000

$10,000

$8,000

$6,000 Individual consumers

Restaurants
$4,000

$2,000

$0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Table 4.2: Sales Forecast

Sales Forecast
Sales 2001 2002 2003
Individual consumers $19,944 $38,899 $51,212
Restaurants $51,428 $72,545 $78,998
Total Sales $71,372 $111,444 $130,210

Direct Cost of Sales 2001 2002 2003

Individual consumers $2,393 $4,668 $6,145
Restaurants $6,171 $8,705 $9,480
Subtotal Cost of Sales $8,565 $13,373 $15,625

Page 12
 Mixed Greens Salad Gardens

4.3 Expense Forecast

Marketing expenses are budgeted to see a spike in costs between months five through eight for
consumer sales, and nine through 11 for restaurant sales.

Monthly Expense Budget

$300

$250

$200

$150 Advertising
Networking
$100

$50

$0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Table 4.3: Marketing Expense Budget

Marketing Expense Budget 2001 2002 2003

Advertising $1,100 $1,100 $1,000
Networking $1,050 $1,050 $1,000
------------ ------------ ------------
Total Sales and Marketing Expenses $2,150 $2,150 $2,000
Percent of Sales 3.01% 1.93% 1.54%
Contribution Margin $60,657 $95,921 $112,585
Contribution Margin / Sales 84.99% 86.07% 86.46%

Page 13
 Mixed Greens Salad Gardens

5.0 Controls

The purpose of Mixed Greens Salad Gardens' marketing plan is to serve as a guide for the
organization. The following areas will be monitored to gauge performance:

• Revenue: monthly and annual.

• Expenses: monthly and annual.
• Repeat business.
• Customer satisfaction.

5.1 Implementation

The following milestones identify the key marketing programs. It is important to accomplish each
one on time and on budget.

Milestones

Marketing plan completion

Advertising campaign

Networking campaign

Jan Feb Mar

Table 5.1: Milestones

Milestones Plan
Milestone Start Date End Date Budget Manager Department
Marketing plan completion 1/1/01 3/1/01 Heidi Marketing
Advertising campaign 1/1/01 ongoing $3,200 Heidi Marketing
Networking campaign 1/1/01 ongoing $3,100 Heidi Marketing
Totals $6,300

Page 14
 Mixed Greens Salad Gardens

5.2 Marketing Organization

Heidi Ponic is responsible for all marketing activities.

5.3 Contingency Planning

Difficulties and risks:

• Problems generating visibility.

• An already established competitor that chooses to compete on quality and flexibility.
• Poor weather which could hamper crop yields.

Worst case risks may include:

• Determining that the business cannot support itself on an ongoing basis.

• Having to liquidate equipment to cover liabilities.

Page 15
 Appendix: Mixed Greens Salad Gardens
Table 4.2 Sales Forecast

Sales Forecast Plan

Sales Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Individual consumers $0 $0 $0 $2,956 $3,254 $3,789 $4,258 $5,687 $0 $0 $0 $0
Restaurants $0 $0 $0 $2,874 $3,154 $3,545 $4,058 $5,245 $7,258 $7,987 $8,412 $8,895
Total Sales $0 $0 $0 $5,830 $6,408 $7,334 $8,316 $10,932 $7,258 $7,987 $8,412 $8,895

Direct Cost of Sales Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Individual consumers $0 $0 $0 $355 $390 $455 $511 $682 $0 $0 $0 $0
Restaurants $0 $0 $0 $345 $378 $425 $487 $629 $871 $958 $1,009 $1,067
Subtotal Cost of Sales $0 $0 $0 $700 $769 $880 $998 $1,312 $871 $958 $1,009 $1,067

Page 1
 Appendix: Mixed Greens Salad Gardens
Table 4.3 Marketing Expense Budget

Marketing Expense Budget Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Advertising $0 $0 $100 $250 $250 $250 $250 $0 $0 $0 $0 $0
Networking $50 $50 $50 $50 $50 $50 $50 $200 $200 $200 $50 $50
------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------ ------------
Total Sales and Marketing Expenses $50 $50 $150 $300 $300 $300 $300 $200 $200 $200 $50 $50
Percent of Sales 0.00% 0.00% 0.00% 5.15% 4.68% 4.09% 3.61% 1.83% 2.76% 2.50% 0.59% 0.56%
Contribution Margin ($50) ($50) ($150) $4,830 $5,339 $6,154 $7,018 $9,420 $6,187 $6,829 $7,353 $7,778
Contribution Margin / Sales 0.00% 0.00% 0.00% 82.85% 83.32% 83.91% 84.39% 86.17% 85.24% 85.50% 87.41% 87.44%

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