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Choice Overall Final Rank

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220 views1 page

Choice Overall Final Rank

Uploaded by

lulu112
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Source: BIGresearch® N = 9291, 8/31 - 9/8/10

Source: BIGresearch®, Consumer Intentions & Actions® Survey, September 2010


Customer Service Rankings

Overall BESTa

Rank
1 Zappos
2 Amazon
3 LL Bean
4 Overstock.com
5 Lands' End
6 JC Penney
7 Kohl's
8 QVC
9 Nordstrom
10 Newegg
11 Cabela's
12 Sears
13 Best Buy
14 Avon
15 ACE Hardware
16 HSN
17 IKEA
18 T Mobile
19 Macy's
20 Victoria's Secret
21 Target
22 Fred Meyer
23 Apple
24 Trader Joe's
25 Old Navy
26 Gap
27 Walmart
28 Kmart
29 Dillard's
30 AT&T Wireless
31 Publix
32 Bed Bath & Beyond
33 Lowe's
34 Menards
35 Albertsons
36 Home Depot
37 Staples
38 Meijer
39 Verizon
40 Costco
41 Whole Foods
42 Kroger
43 CVS
44 Safeway
45 Walgreens
46 Sam's Club

© 2010, BIGresearch® 1 Consumer Intentions and Actions® Survey, SEPT-10

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