Panasonic Troubleshooting
Panasonic Troubleshooting
Panasonic Troubleshooting
Plasma
(GPH10DU Chassis)
Troubleshooting Handbook
Model : TH-42PX75U
TH-50PX75U
TH-42PX77U
TH-50PX77U
! Warning
This service information is designed for experienced repair technicians only and is not designed for use by the
general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers
in attempting to service a product. Products powered by electricity should be serviced or repaired only by
experienced professional technicians. Any attempt to service or repair the product or products dealt with in this
service information by anyone else could result in serious injury or death.
Table of Contents
3
Introduction
<Introduction>
4
Troubleshooting Shutdown Problems
5
Power LED’s Response to Shutdown Operation
<LED Blinking timing>
Once
3.0sec (interval) Light
<Check point>
No Light
LED
Blinking Contents Check Point
times
6
LED blinks 1 time
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board making any disconnection or
connection.
Communication Error A Board
Note: CN = Connector
7
LED blinks 2 times
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board (Possibility) making any disconnection or
connection.
15V down SOS P, D, A, SC, SS Board (P > A, D, SC, SS)
(*1) = The reference number of
<How to find the defective boards> the sustain data connector is
different in some of the models:
D Board
Yes
Turn the unit on.
Does the power LED SC Board Unplug the TV,
stay on? Reconnect CN P12, SS11,
And SS23 (*1). Turn the unit on. No
No Is there 15V output at
CN P25 pin 1 or 2
Unplug the TV, reconnect SC20 and SC2 and disconnect CN P12, before the TV
SS11, and SS23 (*1) to isolate the SS board. Remove the jumper at shuts down ?
CN SS34 and install it across pin 8 and 10 of connector P12. Unplug the TV. No
Disconnect CN P25. Is pin 1
or 2 of the CN P25 shorted to
GND?
Turn the unit on. Yes Yes
Does the power LED SS Board
D Board
stay on? Yes
P Board
No
Note: CN = Connector
8
LED blinks 3 times
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board making any disconnection or
connection.
3.3V down SOS D Board
Note: CN = Connector
9
LED blinks 4 times
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board making any disconnection or
connection.
Power Supply SOS Primarily P board or possible D board
Yes
P Board
Note: CN = Connector
10
LED blinks 5 times (Quick Troubleshooting)
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board making any disconnection or
connection.
5V SOS D, P, C, SC, SS board or Panel (DDIC)*1
(*1) = Data Driver IC
<How to find the defective boards>
Disconnect CN P12
of the power supply board. Measure the
resistance of pin 1 of the lead cable to ground.
Yes
Panel
Note: CN = Connector
11
LED blinks 5 times
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board making any disconnection or
connection.
5V SOS D, P, C, SC, SS board or Panel
(*1) = The reference number of
<How to find the defective boards> the sustain data connector is
different in some of the models:
Connect
Yes Disconnect CN SC20. Disconnect No
CN SC20 on the SC board. Turn
No TH-42PX75U = SS23
CN SS23 (*1) on the SS board.
on the unit. Does the power LED Turn on the unit. Does the power TH-42PX77U = SS23
stay on? LED TH-50PX75U = SS33
SC Board Stay on?
TH-50PX77U = SS33
Yes
SS Board
No Connect D31
Connect SS23 (*1). No Disconnect D31.
and leave D32 disconnected.
Connect D32.
No
Disconnect CN D31and D32
Is pin 5 of CN P25 shorted
on the D board. Is pin 5of CN P25 Is pin 5 CN P25 shorted
to GND?
shorted to GND?
to GND?
Yes Yes P Board
Yes
Disconnect CB1-CB4.
No
Yes Disconnect No
No Is pin 5 of CN P25 shorted Disconnect CB5-CB8.
CN P25. Is pin 5 of the
to GND? Is pin 5 of CN P25 shorted
socket P25 shorted
to GND?
to GND?
P Board D Board Yes
Panel
Yes
C1 Board Panel
C2 Board
Note: CN = Connector
12
LED blinks 6 times
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board (Possibility) making any disconnection or
connection.
SC Energy Recovery SOS SC, SS, D, P Board (SC > SS, D, P )
<How to find the defective boards> Connect CN P12, SS11, SS34, and SS23(*3). Remove the A
board block assembly to gain access to the D and C boards.
(Remove 4 screws and 7 connectors)
Connect
SC2 and
Disconnect SC20. Disconnect
connectors SC2, and CN P12(*2) from the P board No
SC20 from the SC No and SS11, SS34, and SS23 (*3) from
board. Turn the TV on. the SS board. Place the jumper from
Does the TV power up SS34 between pins 8 and 10 of
and P12. Turn the TV on. Does
stay on? The TV power up
Yes and stay on?
Yes
SC Board
SS Board
Does the P board Ground the base of Q302 (Fig. 1 next pg) on the D board and turn the power on
Yes output 15V at pin 7 of
P7 and Vsus at pin 1 No Yes Reseat the ribbon cables between
the D and the C boards. Also reseat
(*3) = The reference of P2 before the TV Does the TV stay on? the cables between the C boards.
shuts down?
number of the sustain (See figure 2 on the next page
data connector is different D Board No (*1) VSUS about 180V (Accurate voltage is provided on the Panel
in some of the models: Label)
P Board CAUTION: Before connecting P2 or P11, discharge is necessary to
TH-42PX75U = SS23 prevent potential shock caused by VSUS.
TH-42PX77U = SS23
(*2) Place a jumper across pin 8 and 10 of connector P12. The unit will
TH-50PX75U = SS33 not enter the standby mode without the jumper.
TH-50PX77U = SS33 Note: CN = Connector
13
LED blinks 6 times
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board (Possibility) making any disconnection or
connection.
SC Energy Recovery SOS SC, SS, D, P Board (SC > SS, D, P )
Figure 1 Figure 2
14
LED blinks 7 times
<Trouble Mode and Defective Board> Warning: Disconnect AC Power prior to
Trouble Mode Defective Board (possibility) making any disconnection or
connection.
SC Floating voltage SOS SC, SU, SD, P board (SC,SU,SD>D,P)
Yes Yes
Yes
SS Board
17
LED blinks 10 times before pressing the power button
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board making any disconnection or
connection.
SUB 5V SOS, Main 3.3V SOS
P, A Board
DTV 9V SOS, Tuner Power SOS
<How to find the defective board(s)>
Disconnect connectors A5, A6, and A7 on the A board and plug
Connectors A7, A6,
the TV into the AC line.
and A5 location.
No
P Board. A Board
18
LED blinks 10 times after pressing the power button
<Trouble Mode and Defective Board>
Warning: Disconnect AC Power prior to
Trouble Mode Defective Board making any disconnection or
connection.
SUB 5V SOS, Main 3.3V SOS
P, A, SC,SS Board
DTV 9V SOS, Tuner Power SOS (*1) = To avoid potential
shock from the VSUS voltage,
<How to find the defective board(s)> discharge the connectors
Disconnect connectors A5, A6, and A7 on the A board and plug SC2 or SS11 before
the TV into the AC line. reconnecting them into their
respective socket.
(*2) = The reference number
A Board
of the sustain data
Does the TV turn on by Yes connector is different in
itself with a white screen some of the models:
and the power LED is off? TH-42PX75U = SS23
Unplug the TV and connect CN A5, TH-42PX77U = SS23
CN A6, and CN A7. Disconnect CN TH-50PX75U = SS33
No SC2(*1), and SC20 of the SC board. TH-50PX77U = SS33
Plug the unit in.
No Yes
P Board Does the power LED stay on when SS Board
the TV is turned on?
Note: CN = Connector
19
LED blinks 12 times
<Trouble Mode and Defective Board> (*2) = Remove the jumper at CN SS34 and
Trouble Mode Defective Board (Possibility) install it across pin 8 and 10 of connector P12.
(*3) = The reference number of the sustain
Sound SOS Speakers, A Board
data connector is different in some of the
models:
<How to find the defective boards>
TH-42PX75U = SS23
TH-42PX77U = SS23
Warning: Disconnect AC Power TH-50PX75U = SS33
Disconnect the connectors A5, A6,
and A7 on the P board. prior to making any disconnection TH-50PX77U = SS33
or connection.
Disconnect CN SS11(*1),
SS12 (*2) and SS23 (*3)
of the SS board. Turn the
No unit on.
Yes Reconnect A5, A6, and No Does the power
LED stay on?
A7 and disconnect the Do pins 1 Yes
speakers. Turn the power Does No and 2 of CN P25
on. Does the TV stay on? Yes the power LED stay output 15V before
on? the unit shuts
down?
Check the speakers. A Board SC Board Yes
No
Does
NO Unplug the TV. Is there Yes NO pin 5 of connector
continuity between pins 8 and A1 momentarily go from
Yes
10 of connector P12 of the P 4.5V to 0V when the
board? power button is
pressed?
Replace
Check for missing jumper on CN SS34 on the
The A board
SS board. If jumper on connector SS34 is
present, replace the SS board.
Check connections
and the S & K boards.
Is
NO there 3.3V at Yes
pin 6 of connector P7 when the
TV is plugged into
the AC line?
Replace
The P board
Disconnect
NO connector A1. Yes
Do the AC relays click after
the TV is plugged into
the AC line?
If cable between connectors K1 and A1 is OK,
Replace the K board.
NO Reconnect Yes
A1 and Disconnect
connector A52.
Do the AC relays click after
the TV is plugged into
the AC line? If cable between connectors GS52 and
Replace A52 is OK, Replace the GS board.
The A board
No Picture from one or all inputs (OSD and Sound OK)
<Symptom>
Warning: Disconnect AC Power prior to
No Picture from one or all inputs (Sound OK) making any disconnection or
<Models> connection.
All models
<How to determine the defective board>
Is there no No
picture from all A Board
inputs?
Yes
23
No Picture / No OSD
<Symptom>
Warning: Disconnect AC Power prior to
No Picture at all making any disconnection or
<Models> connection.
All Models)
<How to determine the defective board>
No
Is the On Screen Display
information visible?
1. Unplug the unit from the wall outlet.
Yes 2. Disconnect the connector A5 from the A board.
3. Reconnect the unit to the wall outlet and wait for the TV to come on by itself.
A Board
Yes
Is the screen completely white?
No
Yes Is there 75V (VDA) at pins 1 and
2 of the connector SS12?
Yes
Is the SC Board LED P Board
illuminated?
No Is the Yes
SS Board LED D Board
SC Board illuminated?
No
SS Board
Note: CN = Connector
24
No Sound
<Symptom> Warning: Disconnect AC Power prior to
No Audio making any disconnection or
connection.
<How to determine the defective board>
Yes
Check the cable
between A6 on the A Check the speakers.
board and P6 on the P (Make sure A12 is
board. properly seated).
Note: CN = Connector
25
26
Troubleshooting for Picture Problems
27
Diagnostic Method for Troubleshooting PDP Television
<Introduction>
28
Diagnosis by Test Pattern When OSD is Available
<Purpose>
Picture problem such as “Picture Noise and or Vertical Line” displayed all over the screen is mainly caused
by a defective D or A board. The “internal Test Pattern Generator” can help determine whether to replace the D
or A board. The test patterns are created by the D board. Follow the steps below to confirm the operation of the
D or A boards.
<Model> <Test Pattern (Normal)>
All Models White (by A) White (by D) Red Green
<Symptom>
Picture Noise, Full Vertical Line
Ramp white on/off Aging
<Diagnosis>
Pattern Defective Board
Blue
Abnormal D Board Ramp blue
29
Diagnosis by Removing the A5 Connector
<Purpose>
Symptom such as “No picture, No OSD, Sound OK” is mainly caused by a defective A or D board. The internal
pattern generator cannot be accessed due to the loss of OSD. This method makes it possible to determine
whether the A board or the D (SC,SS) is defective.
<Position of A5 Connector>
<Model>
2007 Models ONLY
<Symptom>
No picture (Sound OK)
<Diagnosis>
Connect the TV after removing A5 Connector
A D IC9500
IC9900 VIDEO DATA
PICTURE DATA
IC1100 PLASMA AI S.F. PROCESSOR
MICRO OUTPUT DRIVER
PROCESSOR To C Board
IC4510 LVDS
White Picture
LVDS
Peaks D
HDMI I/F Lite A5 RECEIVER
5
IC8001
30
Troubleshooting for Picture Trouble
<How to determine the defective board>
Start
Some part of the screen
Where is Upper half
the symptom SU Board (or D, or SC)
displayed?
*Note :Panel gas leakage
Upper or Lower half Lower half
(from front view)
SD Board (or D, or SC)
Both area
SS Board (or D)
Right half
Left or Right half D Board (or C1, or Panel)
(from front view) Because of a very small crack in the
Left half panel, gas leakage will start.
In this picture, gas leakage started at
D Board (or C2, or Panel)
the left top corner.
Finally, gas leakage will lead to the
symptom “No picture with buzz
All over the screen noise”.
Other case No
Internal Generator D Board (or SC)
Pattern is Normally Panel (*Note)
Displayed?
Yes
A Board (or D)
31
Diagnosis for Picture Problem (All Over the Screen)
<Symptom> <Model>
Abnormal Color, Vertical Line, Sync Error, Noise Picture All Models
<Sample Picture>
<Possible Cause>
A Board, D Board, SC Board, SU Board, SD Board
<Block Diagram>
e.g. TH-42PX75U SC SU SS
32
Diagnosis for Picture Problem (All Over the Screen)
<Diagnosis (1)>
Enter the “Internal Test Pattern Generator”
or
Is the screen “White”, after disconnecting the connector “A5”?
<Result> <Result>
Test Pattern OK or White Picture displayed Test Pattern NG or White Picture not displayed
<Cause> <Cause>
A ( and possibly D) Board defect D, SC,SU,SD Board defect
Refer to “Diagnosis (2)”
on next page
Test Pattern SC SU SS
White Picture
<Back side view>
SD
IC1100 A IC9500 IC9900 D
MICRO PICTURE
PLASMA AI
PROCESSOR OUTPUT
IC4510 LVDS Buffer IC Buffer IC
<Defective Area>
Up to D Board From D Board to Panel Drive Circuit
33
Diagnosis for Picture Problem (All Over the Screen)
<Diagnosis (2)> Sample of NG Waveform
Confirm the waveform at “TPSC1” of the SC board
<Result> <Result>
Correct Waveform
Waveform OK Waveform NG
Here
<Cause> <Cause>
D Board defect SC,SU,SD Board defect
Refer to “Diagnosis (3)”
TPSC1 on next page
SC SU SS
<Defective Area>
Up to SC Board Panel Drive Circuit
34
Diagnosis for Picture Problem (All Over the Screen)
<Diagnosis (3)>
Confirm the waveform at “TPSC1” after removing the SU or SD Board from the SC Board
<Result>
SC SU SS
Correct Waveform
TPSC1
<Back side view>
SD
Buffer IC Buffer IC
35
Diagnosis of Vertical Line Problem
NG Area (Front view)
Buffer IC Buffer
BufferIC PDP Panel Buffer PDP Panel
C2 C1 C1 D-board ( or C-board)
Buffer Buffer
or
D Board D board
36
Picture Trouble at Upper or Lower half
<Symptom> <Actual Symptom>
No Picture, Picture noise, Full Horizontal line, etc. Symptom : Horizontal line (Lower side)
Result : SD board
<Models>
50inch (HD Panel), 42 inch (HD/SD Panel)
<NG Area>
(Front view)
Symptom : Horizontal line (Upper side)
1 SU Result : D board
SS SC
2 D
SD
C2 C1
Symptom : Horizontal line (Both area)
Result : SS board
<Defective board>
1 Trouble at Upper half : SU-board (SC or D) defect
<NG Area>
(Front view)
SS2
SU
SS 2 1 SC D
SD
SS3
C3 C2 C1
<Defective board>
1 Trouble at Right half : D-board defect
2 Trouble at Left half : D-board defect
38
Picture Trouble at Right or Left half (42 Inch)
<Symptom> <Actual Symptom>
No Picture, Picture noise, Full Vertical line, etc. Symptom : Vertical line
Result : Panel
<Models>
42 inch (HD Panel)
<NG Area>
(Front view)
SU
SS 2 1 SC
D
SD
C2 C1
<Defective board>
1 Trouble at Right half : D or C1 board (Panel) defect
39
Picture Trouble in 50 Inch Models
<Symptom>
No Picture, Picture noise, Half Vertical line, etc.
<Models>
50inch (HD Panel)
<NG Area>
(Front view)
<Defective board>
SS2 1 Trouble at Upper right :
C1 board or Panel defect
SU
2 Trouble at Upper middle :
SS 3 2 1 SC D C2 board or Panel defect
SD
3 Trouble at Upper left :
SS3 C3 board or Panel defect
C3 C2 C1
40
Picture Trouble all Over the Screen
<Symptom> <Actual Symptom>
Picture noise, Full Vertical line, etc. Symptom : Vertical line (All over screen)
Result : D board
<Models>
42inch (HD Panel)
SS 1 SC
D A
SD
<Defective board>
1 Trouble at All area : D or A or SC board
(SU,SD) defect
41
Examples of Symptoms and Remedies
42
Picture Problem (All over the screen)
<Symptom> Noise Picture
<Photo of Symptom>
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : D Board Result : D Board
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : A Board Result : SC Board Result : SC Board
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : SC Board Result : SC Board Result : SC Board
43
Picture Problem (All over the screen)
<Symptom> Vertical Line
<Photo of Symptom>
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : D Board Result : D Board
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : A Board Result : A Board
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : SC Board Result : SD Board Result : SD Board
44
Picture Problem (All over the screen)
<Symptom> Abnormal Color, White Balance NG
<Photo of Symptom>
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : D Board Result : D Board
Model : 42 inch (HD panel) Model : 42inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : A Board Result : D Board
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 (HD panel)
Result : A Board Result : A Board Result : D Board
45
Picture Problem (All over the screen)
<Symptom> Sync Error
<Photo of Symptom>
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : D Board Result : D Board
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : D Board Result : D Board
46
Picture Problem (Right half or Left half)
<Symptom> Vertical Line
<Photo of Symptom>
Model : 50 (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : D Board Result : D Board
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : D Board Result : D Board
47
Picture Problem (Upper or Bottom)
<Symptom> Vertical Line
<Photo of Symptom>
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : D Board Result : D Board Result : D Board
Model : 42 inch (HD panel) Model : 42 inch (HD panel) Model : 42 inch (HD panel)
Result : SU Board Result : D Board Result : SC Board
48
Self-check Procedure
TV volume down & OK on remote only does a basic IC self check. It does NOT Reset the TV.
It does not clear channel programmed settings, picture settings, channel labels, LOCK mode settings, or password.
Using this method, it shows the unit firmware version (Peaks 1.050 and GenX 1.00) and it checks IC communications ONLY.
This is more useful to identify the firmware version without having to decode the info in the setup menu About/Version screen.
49
Reset Procedure
CHASSIS: GPH10D
All models
To Reset the Unit, turn the TV on and while pressing the “VOLUME ( - )” button on
the main unit, press the “Menu” button on the remote control for more than 3 seconds.
The Self-Check menu appears on screen. Then, disconnect the AC cord from the wall
outlet.
50
TH-42PX75U/ TH-42PX77U Driver Setup Adjustment
Item / Preparation Driver Setup Table
1. Input a white signal to plasma video input.
2. Set the picture controls as follows.
Picture menu: Vivid
Normal: Set
Aspect: Full
Caution
1. First perform Vsus adjustment.
Note: See the panel label for voltages that are not listed in the
service manual
Panel Label
Initialization Pulse Adjustment
1. Input a 100% White signal to the unit.
2. Set the picture controls as follows:
Adjustment
Picture menu : Vivid Voltage
Normal : Set
Aspect : Full
3. Connect an Oscilloscope to test point TPSC1. Using
VR6602, adjust (T2) for 195+/-10µ Sec.
190 ± 10μ Sec
51
TH-50PX75U/ TH-50PX77U Driver Setup Adjustment
Item / Preparation Driver Setup Table
1. Input a white signal to plasma video input.
2. Set the picture controls as follows.
Picture menu: Vivid
Normal: Set
Aspect: Full
Caution
1. First perform Vsus adjustment.
Note: See the panel label for voltages that are not listed in the
service manual
Panel Label
Initialization Pulse Adjustment
1. Input a 100% White signal to the unit.
2. Set the picture controls as follows:
Adjustment
Picture menu : Vivid Voltage
Normal : Set
Aspect : Full
3. Connect an Oscilloscope to test point TPSC1. Using
VR6602, adjust (T2) for 185+/-10µ Sec.
185 ± 10μ Sec
52
TH-42PX75U BOARD LAYOUT AND PART NUMBERS
53
TH-50PX75U BOARD LAYOUT AND PART NUMBERS
54
TH-42PX77U BOARD LAYOUT AND PART NUMBERS
55
TH-50PX77U BOARD LAYOUT AND PART NUMBERS
56