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    Sample Complaint Letter

    Uploaded by

    Prabhakar Bhattacharya
    The customer ordered a new pair of soccer cleats from Cool Sports' website that were delivered used with dirt and a tear, so he is requesting a credit to his account for the purchase since he already bought a replacement pair locally instead of a new shipment. He has been a satisfied customer for many years and includes his contact information to resolve the issue.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd

    Sample Complaint Letter

    Uploaded by

    Prabhakar Bhattacharya
    210 views2 pages
    The customer ordered a new pair of soccer cleats from Cool Sports' website that were delivered used with dirt and a tear, so he is requesting a credit to his account for the purchase since he already bought a replacement pair locally instead of a new shipment. He has been a satisfied customer for many years and includes his contact information to resolve the issue.

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    © Attribution Non-Commercial (BY-NC)

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    The customer ordered a new pair of soccer cleats from Cool Sports' website that were delivered used with dirt and a tear, so he is requesting a credit to his account for the purchase since he already bought a replacement pair locally instead of a new shipment. He has been a satisfied customer for many years and includes his contact information to resolve the issue.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    210 views2 pages

    Sample Complaint Letter

    Uploaded by

    Prabhakar Bhattacharya
    The customer ordered a new pair of soccer cleats from Cool Sports' website that were delivered used with dirt and a tear, so he is requesting a credit to his account for the purchase since he already bought a replacement pair locally instead of a new shipment. He has been a satisfied customer for many years and includes his contact information to resolve the issue.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Sample Complaint Letter

    65 Market Street
    Val Haven, CT 95135

    June 30, 2004

    Customer Service
    Cool Sports, LLC
    8423 Green Terrace Road
    Asterville, WA 65435

    Dear Sir or Madam:

    I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the
    order on June 26. Unfortunately, when I opened it I saw that the cleats were used. The cleats had dirt all over it and
    there was a small tear in front of the part where the left toe would go. My order number is AF26168156.

    To resolve the problem, I would like you to credit my account for the amount charged for my cleats, I have already
    went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me
    having two pairs of the same cleats.

    Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and
    this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555.

    Sincerely,

    Signature

    Ken Thomas

    Sample Business Letter

    3519 Front Street


    Mount Celebres, CA 65286

    October 5, 2004

    Ms. Betty Johnson


    Accounts Payable
    The Cooking Store
    765 Berliner Plaza
    Industrial Point, CA 68534

    Dear Ms Johnson:

    It has come to my attention that your company, The Cooking Store has been late with paying their invoices for the
    past three months.

    In order to encourage our customers to pay for their invoices before the due date, we have implemented a discount
    model where we'll give you 2% off your invoice if you pay us within 10 days of receiving the invoice.

    I hope that everything is going well for you and your company. You are one of our biggest customers, and we
    appreciate your business. If you have any questions, you can feel free to contact me at (555) 555-5555.

    Sincerely,

    Signature

    Bob Powers
    Accounts Receivable

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