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Workload Forecasting The Process

The document outlines a 4-step process for workforce planning and forecasting workload requirements. [1] Step 1 involves calculating the hours per job type. [2] Step 2 forecasts the number of calls by job type and year. [3] Step 3 calculates the forecasted man-hours by multiplying the number of calls by the hours per job type. [4] Step 4 determines the number of employees required by dividing the total man-hours by the available work time per employee and rounding up.

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84 views4 pages

Workload Forecasting The Process

The document outlines a 4-step process for workforce planning and forecasting workload requirements. [1] Step 1 involves calculating the hours per job type. [2] Step 2 forecasts the number of calls by job type and year. [3] Step 3 calculates the forecasted man-hours by multiplying the number of calls by the hours per job type. [4] Step 4 determines the number of employees required by dividing the total man-hours by the available work time per employee and rounding up.

Uploaded by

sheziboy
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Workload Forecasting-The Process

Step 1 Hours Per job


Jobs Hours per job
Related to Meters 0.075
Related to Installation 0.25
Related to Maintenance 0.15
Related to emegency 0.11
Total 0.585

Step 2 2. Forecasted Calls

2. Forecasted Calls Years


Jobs 2011 2012 2013 2014
Related to Meters 150 130 110 80
Related to Installation 850 950 1100 1250
Related to Maintenance 270 350 410 450
Related to emegency 100 80 60 40
1370 1510 1680 1820

Step 3 3. Forcasted Man-Hours

3. Forcasted Man-Hours Years


Jobs 2011 2012 2013 2014
Related to Meters 11.25 9.75 8.25 6
Related to Installation 212.5 237.5 275 312.5
Related to Maintenance 40.5 52.5 61.5 67.5
Related to emegency 11 8.8 6.6 4.4
Total Man-hours Required 275.25 308.55 351.35 390.4

Mathematical Formula

3. Forcasted Man-Hours Years


Jobs 2011 2012 2013 2014
Related to Meters 150 x. 075 130 x .075
Related to Installation 850 x .25 950 x .25
Related to Maintenance 270 x .15 350 x .15
Related to emegency 100 x .11 80 x .11
Total Man-hours Required 275.25 308.55 351.35 390.4
Excel Formula Working

3. Forcasted Man-Hours Years


Jobs 2011 2012 2013 2014
Related to Meters 11.25 9.75 8.25 6
Related to Installation 212.5 237.5 275 312.5
Related to Maintenance 40.5 52.5 61.5 67.5
Related to emegency 11 8.8 6.6 4.4
Total Man-hours Required 275.25 308.55 351.35 390.4

Available Shift Timing Explaination


Fatigue Allowance 20% survey
leaves 20% survey
Shift Hours 8 total duration
Total productivity time 4.8 (8- (8x40%))=4.8

Step 4
Mathematical Calculation

Years
2011 2012 2013 2014
Employees Required 57.34375 64.28125 73.197916667 81.333333333
Working divide man hours with 275.25
t / 4.8= 57.34375 308.55 / 4 351.35 / 4.8
round up* Management Decsion 58 65 74 82
Process

Years
2015 2016 2017 2018 2019 2020
200 250 320 410 400 350
1800 1700 1600 1500 1750 1800
300 254 265 271 290 300
79 80 85 100 95 110
2379 2284 2270 2281 2535 2560

Years
2015 2016 2017 2018 2019 2020
15 18.75 24 30.75 30 26.25
450 425 400 375 437.5 450
45 38.1 39.75 40.65 43.5 45
8.69 8.8 9.35 11 10.45 12.1
518.69 490.65 473.1 457.4 521.45 533.35

Years
2015 2016 2017 2018 2019 2020

518.69 490.65 473.1 457.4 521.45 533.35


Years
2015 2016 2017 2018 2019 2020
15 18.75 24 30.75 30 26.25
450 425 400 375 437.5 450
45 38.1 39.75 40.65 43.5 45
8.69 8.8 9.35 11 10.45 12.1
518.69 490.65 473.1 457.4 521.45 533.35

Years
2015 2016 2017 2018 2019 2020
108.0604 102.2188 98.5625 95.29167 108.6354 111.1146

108 103 99 96 109 112

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