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Group Members: Neelam Abro Hammad Khalique Omar Siqqi Zohair Hassan

This research proposal outlines a study of the reasons for delays in meeting deadlines at the Inquiry Management and Problem Resolution (IMPR) department of a bank. The proposal lists group members and presents the problem statement, objectives, scope, research questions, methodology, data collection methods, sampling methods, and a checklist. The objectives are to identify the reasons for delays, ways to overcome inefficiencies, compare procedures to other banks, and suggest solutions. The research will use analytical studies, field research, qualitative methods, primary and secondary data collection, and sampling of IMPR employees.

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96 views10 pages

Group Members: Neelam Abro Hammad Khalique Omar Siqqi Zohair Hassan

This research proposal outlines a study of the reasons for delays in meeting deadlines at the Inquiry Management and Problem Resolution (IMPR) department of a bank. The proposal lists group members and presents the problem statement, objectives, scope, research questions, methodology, data collection methods, sampling methods, and a checklist. The objectives are to identify the reasons for delays, ways to overcome inefficiencies, compare procedures to other banks, and suggest solutions. The research will use analytical studies, field research, qualitative methods, primary and secondary data collection, and sampling of IMPR employees.

Uploaded by

szhassan2004
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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RESEARCH PROPOSAL

GROUP MEMBERS
NEELAM ABRO OMAR SIQQI
HAMMAD KHALIQUE ZOHAIR HASSAN
Slide Heading Comes Here

• Here comes your text.


– It can be bullet points or description.
PROBLEM STATEMENT

WHAT ARE THE REASONS OF


IMPR,INQUIRY MANAGEMENT
AND PROBLEM RESOLUTION
DEPARTMENT FOR NOT
MEETING THEIR DEADLINES?
OBJECTIVE OF THE STUDY

FINDOUT THE WHAT ARE THE WAYS


REASONS WHICH ARE THROUGH WHICH
KEEPING THE IMPR IMPR DEPT: CAN
DEPT: AWAY FROM OVERCOME IT’S
MEETING THEIR INEFFICIENCY
DEADLINES
TO STUDY THE
THE IMPACT OF THIS PROCEDURES
INEFFICIENCY ON THE FOLLOWED BY IMPR
OVERALL DEPT: OF OTHER
PERFORMANCE OF BANKSTO IDENTIFY
THE BANK THE FLAWS
SCOPE OF THE STUDY

EVALUATE THE
WORKING OF
“IMPR” DEPRATMENT COMPARING THE FUNCTIONING
OF IMPR DEPT. OF CITIBANK
WITH RESPECTED DEPT. OF OTHER SUGESSTIONS
BANKS TO RESOLVE
THIS PROBLEM
COLLECTION OF DATA
FROM THE EMPLOYEES
RESEARCH IS LIMITED TO
OF CITIBANK AND THE
IMPR DEPARTMENT OF
EMPLOYEES
CITIBANK KARACHI ONLY
OF OTHER BANKS
RESEARCH QUESTIONS

HOW MANY EMPLOYEES ARE THERE IN THE DEPARTMENT?

DO EMPLOYEES HAVE EASY ACCESS TO THE INFORMATION?

HOW THEY DIVIDE THE WORK AMONG EMPLOYEES ?

WHAT CRITERIA IS FOLLOWED WHILE DIVIDING THE


COMPLAINTS AMONG EMPLOYEES?

WHAT PROCEDURE IS FOLLOWED BY THE DEPARTMENT


WHEN THEY RECEIVE COMPLAINTS?
RESEARCH METHODOLOGY

TYPES OF STUDY
ANALYTICAL RESEARCH

FIELD RESEARCH

QUALITATIVE RESEARCH
DATA COLLECTION METHOD

PRIMARY SOURCE OF DATA COLLECTION

SECONDARY SOURCE OF METHOD COLLECTION


SAMPLING METHODS

SAMPLING
UNIT

SAMPLING
METHOD

SAMPLING
SIZE
Checklist

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