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Information Technology For Managers IT in Organisation

The document discusses how business pressures from economic, market, technological, and social factors are driving organizational responses including strategic management, continuous improvement, restructuring business processes, and adopting electronic business and e-commerce. It also describes different types of support systems and functions used by operational managers, data workers, and senior managers to manage transaction processing, office automation, information management, knowledge management, decision support, and executive support. Finally, it covers how information technology can support upstream, internal, and downstream supply chain processes.

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Ibrahim Sameer
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© Attribution Non-Commercial (BY-NC)
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Download as PDF, TXT or read online on Scribd
20 views

Information Technology For Managers IT in Organisation

The document discusses how business pressures from economic, market, technological, and social factors are driving organizational responses including strategic management, continuous improvement, restructuring business processes, and adopting electronic business and e-commerce. It also describes different types of support systems and functions used by operational managers, data workers, and senior managers to manage transaction processing, office automation, information management, knowledge management, decision support, and executive support. Finally, it covers how information technology can support upstream, internal, and downstream supply chain processes.

Uploaded by

Ibrahim Sameer
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PDF, TXT or read online on Scribd
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Information Technology for Managers

IT in Organisation
Business Pressures
 Economic / Market pressures
 Global economy
 Strong competition
 Need for real time operations
 Changing workforce
 Powerful customers
 Technology
 Technological innovations
 Obsolescence
 Information overload
 Society
 Social responsibility
 Government regulations
Organisational Responses

 Strategic Management and Systems


 Continuous Improvement
 Restructuring Business Processes
 Manufacturer to order
 Mass-customisation
 Customer focus strategy
 Electronic Business and E-commerce
 Business Alliances
 Data Management
Support Systems

 Transaction Processing Systems


 Batch processing
 Real-time processing
 Office Automation Systems
 Management Information Systems
 Knowledge Management Systems
 Decision Support Systems
 Intelligent Support Systems (Expert Systems)
 Executive Support Systems
Support functions

 Operational managers
 Data workers
 Middle managers
 Senior managers

Which systems are used by these people?


Supply Chain concept

 Upstream Supply Chain


 Improving the procurement activities
 Internal Supply Chain
 Processes used by the organisation in transforming
the inputs to outputs
 Downstream Supply Chain
 Delivering the products to the final customers
Activity

 Identify an organisation of your choice and


identify how IT can support in
 Upstream supply chain
 Internal supply chain
 Downstream supply chain

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