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Performance Management Model

Performance management is a systematic process that involves planning work and setting expectations, continually monitoring performance, and periodically rating, recording, and developing performance. It includes establishing key result areas, strategic objectives and performance measures, communicating these to stakeholders, measuring performance and providing feedback, recognizing and rewarding good performance, and addressing poor performance. The overall goal is to develop an organization's capacity to perform at its best.

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ShInn Ng
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63 views1 page

Performance Management Model

Performance management is a systematic process that involves planning work and setting expectations, continually monitoring performance, and periodically rating, recording, and developing performance. It includes establishing key result areas, strategic objectives and performance measures, communicating these to stakeholders, measuring performance and providing feedback, recognizing and rewarding good performance, and addressing poor performance. The overall goal is to develop an organization's capacity to perform at its best.

Uploaded by

ShInn Ng
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Performance Management Model

Planning
Some people mistakenly assume that Establish key result
areas, strategic
performance management is concerned objectives and key
only with appraising and rating a board, performance measures.
Communicate to all
management and staff’s performance. internal stakeholders
Actually, this activity is only one part of the
overall process. Monitoring
Rewarding Measure
Recognise and performance,
reward good
Performance management is the performance
Board, provide feedback,
Management, conduct progress
systematic process of: Staff or the review/s
planning work and setting whole
Organisation
expectations
continually monitoring performance
developing the capacity to perform Recording Developing
Summarise Address poor
periodically rating and recording performance, performance and
assign the rating support good
performance performance
and record
recognising and rewarding good
performance.
Governance &
The Aged Care
Accreditation Toolbox
Standards and Accreditation Agency Ltd
Session 4.1, Page 5

Facilitator’s Presentation Guide Page 340

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