Resume

Satish Mishra
[email protected]
+9711513747

Objective:

To utilize and enhance my technical skills towards a challenging career in growth

oriented and leading edge organization that will provide opportunities for
contributing growth advancement and to reach a position in my career where from I
can dispose my capabilities to full benefit of the organization.

Profile:

• A qualified Bachelor in Information Technology & 10+ years expertise across

designing, deploying, administrating, maintaining and supporting enterprise
Microsoft platforms, Linux and 2+ Year Exp SAN And NAS.. Currently working as
Subject Matter Expert (SME) with FCS Software Solutions Ltd on storage
domain.
• An articulate professional with vast exposure across Service Delivery, Network
and Systems support, Risk and Quantitative Analysis, Change/ Content/ Vendor /
Incident/ Inventory/ Facility/ Helpdesk/ Management systems & Migration
Projects.
CORE COMPETENCIES

Remote Management Server Migration Backup Recovery Administration

And Management  Infrastructure Management Quantitative Analysis
Designing & Deploying  Client Relationship  Customer

Professional Experience

 FCS Software Solution Ltd. Noida (24 April. 2008 - Till date)

JOB RESPONSIBILITIES: -

•We provide Remotely support to customer throughout the world for EMC Storage
device.
• knowledge of Power path, Snap view, San Copy & Brocade Switches.
•Analysing the FC Switches for connecting new host to the FC Switches.
• Switch diagram updating to make things simple to entire team.
•Analysing available Lun space in different disk array enclosure for the top
management review meetings.
• Update storage space available on Clarrion CX400/600/700/320/380 to
database team for their Lun requirement.
• Trouble shooting HBA, driver issue, power path issue, Lun is not visible to
allocated host.

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 • Trouble shooting the SAN connectivity on Operating System.
• Implement Mirror view/A, Snap view(Snapshot and Clone).
• Knowledge of FCIP protocol and SAN Copy.
• Configure and Implement WAN Accelerator.
• Manage EMC Storage Boxes via Navisphare on Windows Host.
• Create RAID groups, Creation of LUN, assigning of LUN to Host
• Implementation of storage allocation policies (Zoning)
• Configuration, monitoring, troubleshooting of storage devices.
• Backup of switches Configuration Files.
• Generate Report though the Navisphere Console.
• Working on ECC Administration like storage provisioning and allocation.
• DMX/ Symmetrix - Formed Metas, mapping and masking with Symcli.
• Working on EMC Powerpath.
• SAN Switches - Created zones on Brocade 4900 switches. Utilized Fabric
manager. Managed connectivity’s with host and storage
• Storage and host performance monitoring using ECC ( EMC Control Center)
• Zoning and LUN access on SAN switch.
• Implement and provide storage for different client like Windows
2003/XP, HP -Ux.
• Planning, presenting and implementing the Changes to the environment
• Presenting the CRs (Change Record) to the customers
• Perform Route cause analyse using Remedy Software for ticketing.
• Attached/Remove a New Box with the existing environment.
• Cleaning the unwanted zone from the FC Switches.
• Generating Lun Report using Navishphere.
• Zone configuration on Brocade Switches.
• Build a New host with the SAN devices.
• Creating Metalun to the storage group.
• Backup of switches Configuration Files.
• Storage Provisioning.
• Using Remedy Service Desk, a web based tool for ticketing.
• Responsible for the several Core process.
1) Change Management.
2) Root Cause Analysis.
• 3) SIR (summary of incident report

Progressive infotech Ltd ,Noida (24th Feb 2008 to 24 April)

Designation :- Server Level 2 , Delhi Region

JOB RESPONSIBILITIES:-

• Maintaining HP Proliant ML and DL Series

• Logging calls to HP for most critical problems
• 3 Installation and maintenance of 50 Servers at progeressive client site.
• Upgrading the latest Firmware on the servers

CMC Ltd (2 june 2003 to 20th Feb 2008 )

Designation :- Senior Engineer , Bhopal Region

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JOB RESPONSIBILITIES

• Performing Non Negotiable Task (NNT).

• Respond to trouble tickets, prioritize user requests, resolve complex
issues and document the procedures for further reference.
• Installation and upgrade OS and patches.
• Managing Norton Antivirus Enterprise Server
• Generating Print queues on Print Server
• Maintaining, Scheduling and monitoring Backup jobs activity.
• Controlling backups & storage as per defined backup policy.
• Providing technical, product and process related assistance to new
team members.
• On site and off site support for Wintel Server.
• Maintaining HP Proliant ML and DL Series.
• Maintaining and configured KVM Switch with DS3 S/W(Avocent DSR
2020)
• Upgrading the latest Firmware on the servers.
• Logging calls to HP for most critical problems.
• Maintaining File Server, Print Server, Application Servers, Web
Servers, Database Servers, FileNet Servers and
Intranet/Internet/Citrix Groups.
• Implementing Raid 1, 1+0 and 5 levels.
• Implementing Group policies time to time as per requirement.
• Monthly Maintenance (Re-booting and checking health of the Servers
in Scheduled timings)
• Following and applying the Baseline Security Guidelines for win 2k/2k3
Servers, Web Servers, FTP Servers, account documentation of Server
related activity.
PROJECTS:

• Installation and maintenance of 6 Servers and 200 nodes at Directorate of

Public Relation Bhopal.
• Installation and Maintenance of 2 HP Application Server, 2 Database Server
and Microsoft ISA Firewall at Reserve Bank of India, Bhopal.
• Installation and Maintenance of 20 Servers and 100 nodes at 10 Branches of
Bank of Baroda, Bhopal.
• Installation and Maintenance of 10 Servers at 7 Branches of UCO Bank,
Bhopal.
• Installation and commissioning 2 HP ML PROLIANT 570 with hardware RAID
and HP Workstation at Police Head quarter in Bhopal.
• Installation and Maintenance of IBM X-eSeries server and IBM DS400
storage ,Gbic card (2Mbps) at New India Life Insurance at Bhopal Zonal
Office.

Heights Computer (jan200 to May 2003)

Designation :- System Engineer , Delhi Region

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JOB RESPONSIBILITIES

• Managing DNS, DHCP servers, and Active Directory/User administration.

• Managing & Monitoring User accounts, mailbox sizes of Microsoft Exchange
Server 2000 and optimizing performance with disk cleanup.
• Performing backup for the servers.
• Maintaining DC and ADC Server.
• Maintaining, monitoring, and troubleshooting HP Server.
• Implementing Raid level 1, 1+0, and 5.
• Implementing Group policies.
• Managing Symantec Corporate Edition that includes performing client pushes,
assuring NAV services are running on desktops and downloading definition
files on daily basis.
• Troubleshooting LAN Issues in Campus Wide Area Networking using Cisco
Catalyst Switches 6000, 4500, 3500 & 2940 series.
• Install, configure and troubleshoot network printers.
• Configuring & troubleshooting of Microsoft outlook.
• Liaise with third-party support for pc, printer and other peripherals of vendors
to ensure all issues were quickly resolved to maintain optimal system
performance.

Shivam computer (Nov 1998 to April 2000)

Designation :- System Engineer , Delhi Region

JOB RESPONSIBILITIES

• Maintaining Windows NT4 Server ,Configuring PDC and BDC and

member server.
• Maintaining the Redhat Linux 7.1 Samba and Squid Server.
• Implementing Raid Levels (Raid 1) and Group policies.
• Troubleshoot the H/W related problems for Server and desktop.
• Install, configure, maintain and troubleshoot of more than 200 end
user workstations, hardware and other peripheral devices.
• Install, configure, and maintenance of switches (D-Link, Digital &
3Com Hubs (Digital & D-Link) & Repeaters (D-Link) under Local Area
Network.

Technical knowledge:

Operating Systems: Microsoft Windows 2003 Server

Microsoft Windows 2000 server,
Microsoft Windows NT4,
MS Windows XP Professional,
Red hat Linux 7.x, 8.x and 9.x

LAN Technologies: CISCO Catalyst Switches, D-Link, 3com, Tyco

and Digital Switches.

Wan Technologies: Configuring Leased lines, ISDN on Cisco Routers.

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Data Base : Oracle and Microsoft Sql Server
2000,2003,2005

Network Management Tools : Ca Network Management software 3.1x

Ca Desktop Management software R11.x
Ca Patch Management software R11.x

CERTIFICATION
• Sun Certified System Administrator for Solaris 10 (SCSA)-2009