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Indian Infrastructure Services: Tata Consultancy Services LTD

Tata Consultancy Services Ltd (TCS) is an Indian IT company that offers a range of IT services including infrastructure services, outsourcing, and business solutions. TCS provides end-to-end infrastructure management solutions to address clients' needs for high availability, responsiveness, and adequate IT infrastructure on a global scale. TCS can assess clients' infrastructure readiness and take over singular accountability for business performance through integrated IT services and infrastructure management of areas like the IT service desk, data centers, end user computing, databases, applications, and security.

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RG Nawin Krishna
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130 views11 pages

Indian Infrastructure Services: Tata Consultancy Services LTD

Tata Consultancy Services Ltd (TCS) is an Indian IT company that offers a range of IT services including infrastructure services, outsourcing, and business solutions. TCS provides end-to-end infrastructure management solutions to address clients' needs for high availability, responsiveness, and adequate IT infrastructure on a global scale. TCS can assess clients' infrastructure readiness and take over singular accountability for business performance through integrated IT services and infrastructure management of areas like the IT service desk, data centers, end user computing, databases, applications, and security.

Uploaded by

RG Nawin Krishna
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Indian Infrastructure Services

Tata Consultancy Services Ltd


About TCS
Tata Consultancy Services Limited (TCS) is an India-
based information technology (IT) company
 TCS offers a range of IT services, outsourcing and
business solutions
It also offers IT infrastructure services, business
process outsourcing services, engineering and
industrial services, global consulting and asset
leveraged solutions
 TCS's segments include banking, financial services
and insurance; manufacturing; retail and distribution,
and telecom

 It operates mainly in the Americas, Europe and India.


IT Infrastructure Services

IT infrastructure affects every aspect of our


organization. Effective management is crucial
High availability, responsiveness and adequacy are
non-negotiable requirements of global corporations –
and require specific expertise and know-how.
TCS delivers end-to-end infrastructure management
solutions.
CLIENT CHALLENGES

A robust infrastructure that provides the level of


availability and response necessary in a global business
environment

No singular accountability for performance with


different infrastructure and application vendors 
WHAT TCS PROVIDES

TCS can address your enterprise’s IT infrastructure needs


through the following offerings:
'Business Effective Infrastructure' Readiness Assessment
IT Service Desk
Data Center Management
End User Computing Services
Database Services
Application Management Services
Command Center Services
Managed Security Services 
BUSINESS VALUE

High availability, responsiveness and adequacy of IT


infrastructure

Singular accountability for business performance with


TCS’ integrated IT Services & IT Infrastructure
capabilities 
IT Service Desk

Increase productivity and process efficiencies in your


round-the-clock end user support systems.
Client Challenges
Consistent, efficient service management issue
resolution on a global scale
What TCS Provides

Centralizing incident resolution, request


management, and reporting
Managing installations
Creating and/or managing high-end applications
Troubleshooting
Business Reasons

Increased productivity
Process efficiencies
Satisfied customers
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