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Business Process

This document summarizes a business process including its office, name and abbreviation, parent process if any, description and purpose, primary products and customers, triggers, subprocesses if any, standard and alternative path events and activities, inputs and sources, secondary products and customers, and participants and their functions.

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pgsbe
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69 views

Business Process

This document summarizes a business process including its office, name and abbreviation, parent process if any, description and purpose, primary products and customers, triggers, subprocesses if any, standard and alternative path events and activities, inputs and sources, secondary products and customers, and participants and their functions.

Uploaded by

pgsbe
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Business Process

Office: [Name of the office]

Process Name: [Name of the process, and official abbreviation, if any]

Parent Business Activity/Process:


[Name of the parent business activity or process, if any]

Description:
[Briefly explain the purpose of the business process.]

Primary Product(s):
[List the primary product(s), and explain, if necessary. Identify the customer for each primary product.]

Trigger(s):
[List the event(s) that trigger the process. (Triggers can be a calendar date, as well as an actual event.)]

Subprocesses:
[If the process is subdivided, list the subprocesses here.]

Standard Path Events/Activities:


[List the important activities and/or events that occur as part of the standard path for this process. If an
activity or event occurs in a specific subprocess, identify the subprocess that includes the activity/event.
Note any locations where an alternative pathe breaks off from the standard path.]

Alternative Path Events/Activities:


[List the important activities and/or events that occur as part of the alternative path for this process,
beginning with a note on where the alternative path breaks off from the standard path, and ending with a
note on where the alternative path rejoins the standard path, if it does. If an activity or event occurs in a
specific subprocess, identify the subprocess that includes the activity/event.]

Inputs:
[List the inputs to the process, and explain, if necessary. Identify the source of the input. If the input is
specific to a subprocess, identify the subprocess.]

Revised: 8/14/10 Page 1 of 2


Secondary Products:
[List the biproducts, or minor outputs that result from the process. Identify the customer for each output.
If the secondary product is specific to a subprocess, identify the subprocess.]

Participants:
[List the participants (actors) in the process, and explain their function briefly. If the participant is active
only in a specific subprocess, identify the subprocess.]

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