Behavioral Questions

Sample Behavioral Questions by Skill

Analytical/Problem Solving
• Tell me about a time when you had to analyze information and make a recommendation.
• Describe an instance when you had to think quickly to free yourself from a difficult situation.
• Give me an example of when you identified potential problems and resolved the situation before it became
serious.
• Tell me about a situation where you had to solve a difficult problem.
Communication
• Give me an example of a time when you were able to successfully communicate with another person even when
that individual may not have personally liked you (or vice versa).
• Tell me about a time in which you had to use your written communication skills in order to get a point across.
• Describe a situation in which you were able to use persuasion to successfully convince someone to see things
your way.
• Give me a specific example of a time when you had to handle an irate customer.
Creativity/Innovation
• Tell me about a problem that you've solved in a unique or unusual way.
• Describe the most significant or creative presentation/idea that you developed/implemented.
• Tell me about a time when you created a new process or program that was considered risky.
• Give me an example of a time when you came up with an innovative solution to a challenge your company, class
or organization was facing.
Decision Making
• Tell me about a difficult decision you had to make within the past year.
• Give me an example of a time when you had to make a decision without all the information you needed.
• Discuss a time when you had to make a quick decision.
• Give me an example of a time when there was a decision to be made and procedures were not in place.
Goal Setting
• Give me an example of an important goal that you have set and tell me how you reached it.
• Tell me about a goal that you set and did not reach.
• Describe a specific goal you set for yourself and how successful you were in meeting it.
Flexibility/Adaptability
• Tell me about a time when you had to adjust to changes over which you had no control.
• Tell me about a time when you had to adjust to a classmate's or colleague's working style in order to complete a
project or achieve your objectives.
• By providing specific examples, demonstrate that you can adapt to a wide variety of people, situations and/or
work environments.
• Tell me about a situation when you had to be tolerant of an opinion that was different from yours.
Integrity/Honesty
• Tell me about a time when you experienced a loss for doing what is right.
• Give a specific example of a policy you conformed to with which you did not agree.
• Tell me about a specific time when you had to handle a tough problem that challenged fairness or ethical issues.
• Tell me about a time when you challenged the status quo to do what you felt was right.
Interpersonal
• Give me an example of when you had to work with someone who was difficult to get along with.
• Describe a situation where you had a conflict with another individual and how you dealt with it.
• Tell me about the most difficult challenge you faced in trying to work cooperatively with someone who did not
share the same ideas.
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Leadership/Initiative
• Tell me about a time when you were able to provide a co-worker with recognition for the work they performed.
• Describe a leadership situation that you would handle differently if you had it to do over again.
• Tell me about a time when you were in a leadership role and were faced with resistance.
• Tell me about a time when you showed initiative and took the lead in a team project.
Organization/Time-Management
• Describe a situation that required you to do a number of things at the same time.
• Give me a specific example of a time when you were unable to complete a project on time.
• Give me an example of a recent assignment that required the greatest amount of effort with regard to organization.
• Tell me about a time when you got caught up in the details of a project.
Strengths/Weaknesses
• Tell me about a time when you did not live up to your full potential.
• Describe for me a time when you failed at something and how you responded.
• Tell me of a time when you missed an obvious solution to a problem.
Teamwork
• Tell me about a time when you worked on a team and a member was not doing their share of the work.
• Tell me about a time when you had to work in a team in which the members did not get along.
• Describe your involvement with a team project.
• Give me an example of a time when you were working on a project and the others disagreed with your ideas.
Probing/Follow-up Questions:
• What steps did you take? • What was your reasoning?
• What action did you take? • Who do you think was at fault?
• What happened after that? • Where were you when this happened?
• What did you say? • What time was it?
• How did he/she react? • Who else was involved?
• How did you handle that? • Tell me more about your interaction with that person.
• What was your reaction? • What was your role?
• How do you feel about that? • What obstacles did you face?
• What was the outcome? • What were you thinking at that point?
• Were you happy with that outcome/result? • Lead me through your decision process.
• What did you wish you had done differently? • How did you prepare for that?
• What did you learn from that? • Why?
• How did you resolve that? • How?
• What was the outcome of that? • When?
• Why did you decide to do that? • Where?
• What was your logic? • What?

Content gathered from the following sources. Used by permission.

1) Michigan State University, Human Resources. Behavioral-Based Interview Questions. [Online] Available
http://www.hr.msu.edu/HRsite/HiringPostings/Staff/Hiring/Questions/Interview+Questions.htm, 10/26/00.
2) University of Maryland - Robert H. Smith School of Business, Society for Human Resource Management
Student Chapter. Sample Behavioral Interview Questions Grouped by Skill. 03/21/00.

FOR FURTHER INFORMATION, VISIT THE CAREER CENTER, H. WILLIAM CLOSE (BA) BLDG., 6th FL.
PHONE: 777-7280 E-MAIL: [email protected] WEB PAGE: http://www.sc.edu/career

10/31/02 - DMH G:Share/Handouts/MS Word/Behavioral Questions