FINAL Internship Report of Askari Bank
FINAL Internship Report of Askari Bank
FINAL Internship Report of Askari Bank
askari bank
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SUBMITTED TO:
SIR ZAHID
PREPARED BY:
MUSTAFA TAHIR
ROLL NO: 06 (SELF SUPPORT)
CLASS :
M.COM (2008-2010)
DEPARTMENT OF COMMERCE,
UNIVERSITY OF SARGODHA
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BANK CERTIFICATE
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PREFACE
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The pre-requisite of internship program is to make the students of
M.Com aware of the practical expertise and to acquaint them with the
real management process.
With an intention of grooming the best executives of the future,
Department of Commerce has organized a comprehensive internship-
training program. All of us were placed in leading organizations of
business arena to gain first hand knowledge and insight into their
management and working. So, when I was given the chance of
selecting an organization, I opted for Askari Commercial Bank Limited.
Getting a chance of working in Askari Bank Limited. proved to be very
beneficial for me. I think that I gained comprehensive insight into the
working of a bank. But nothing could have been possible without the
co-operation and guidance of the officers of Askari Bank Ltd, which is
formally (Askari Commercial Bank Limited.)
After the completion of internship program, internship report has been
prepared just in accordance with the practical exposure.
I have strong belief that this report will guide and ease the readers to
understand the operations of banking system and more prominently
have good knowledge about Askari Bank Limited, one of the most trusty
and leading banks in Pakistan.
Dear readers, I hope that you will appreciate my report and sense that
reading my report is not like to waste the time in any respect.
ACKNOWLEDGEMENT
DEDICATIONS
EXECUTIVE SUMMARY
The Department of Commerce was established in 2005 and offers
Masters and Bachelors degree in Commerce. An important programme
is six to eight weeks internship with any recognized institution.
I decided to take up Askari Commercial Bank Limited for my internship
because its competing bank nowadays and gives a good training to the
internees. So in order to learn more this was my choice.
This report is about my internship that I have undergone at Askari
Commercial Bank Limited Sargodha Branch from 15th June 2009 to
27th July 2009. During my internship I am able to learn practical aspect
of business, and get good working experience.
On the very first day of my internship I reported to Operation Manager
Mr.Farukh Mehmood. He gave me a small introduction of the bank and
introduced me to the staff of the bank. Every internee is rotated among
the bank’s departments and so was I. This rotation is done in order to
have general concept regarding bank’s functions, operations and
policies. In this rotation the stay in department is usually a week. I
have learned more about the Bills and Foreign Trade department and
have given below the caption of activities I was involved in during the
period of six weeks.
During my internship I found that Askari Commercial Bank is a best
bank in Sargodha because most of the Exports and Imports in
Sargodha are done through this bank.
Today every customers is the rational customer he knows the value of
money and wants a best return on his money.
Earlier Askari Commercial were able to attract customer due to their
ancillary services like ATM Cards, Credit Cards, Online Banking etc.
but now all the banks are offering these services through their own
network or through third party contracting, so our plus points are no
more our advantages. So the only thing through which ACBL can
increase their deposits are profit rates, because the customers only
want maximum profit on their investment.
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Table of Contents
1. Industry Introduction
2. An Overview of Organization
- History of Organization
- Nature of Organization
a. Vision Statement
b. Mission Statement
- Main Features
- Competitors
3. Organizational Structure
- Hierarchy Chart
- Number of Employees
- Main Offices
- Introduction of all Departments
- Comments on Organizational Structure
4. Work done by Internee
5. Financial Analysis of Organization
- Financial data of last 5 years
a. Horizontal Analysis
b. Vertical Analysis
- Significance of Ratio
- Components of Ratios (formulae used)
- Horizontal Analysis of Ratios
- Interpretation of Ratios
6. SWOT Analysis
7. Conclusion
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8. Recommendations
9. Limitations
10. Bibliography
11. Annexes
12. Glossary
1.INTRODUCTION OF INDUSTRY
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For developing administrative capabilities and giving practical
touch to the studies, a program of six weeks has been introduced as
part of our M.Com studies. For this Purpose we entirely depend on the
active cooperation of well-established and reputed organizations. The
students prepare internship report on the basis of this training and take
viva voce-examination.
I have divided my report in some parts. The major part of my internship
report is based on my working in the bank. The names and brief
introduction of these parts is as under:-
When the Bank came into being? Its brief History, its Mission, its
Values, and what services it provide to its customers, is discussed in
this part.
FIELD OF ACTIVITIES:-
In what fields, Askari Bank deal. The main fields of activities are Retail
Banking, Consumer Banking, Electronic Banking, Correspondent
Banking, and Treasury and Investment.
MY INTERNSHIP PROGRAM:-
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It is the main part of my internship report. It consist on the detail of the
work that I have done there as an internee. In Askari Bank I worked in
Account opening, Remittance, Clearing, Credit, Foreign Trade and
Accounts Department. The detail of my work in each department is
described in this part with all possible details.
FINANCIAL ANALYSIS:-
DEFINITIONS OF BANK
TYPES OF BANKS
Primarily all banks gather temporarily idle money for the purpose
of lending to other and investment gain in the form of return, profits and
dividends etc. however, due to the verity of resources of money and the
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diversity in lending and investment operations, banks have been place
in various categories, such as
Commercial bank
Savings bank
Merchant banks
Mortgage banks
Consumer bank
Investment bank
Central bank
COMMERCIAL BANK:
MERCHANT BANKS:
Merchant banks are those, which have been mainly financing the
domestic and international trade. During the late 18 t h and early 19 t h
centuries the trade between countries was financed by bill of exchange
by well-reputed merchant’s houses for which they would charges a
commission for their services
SAVINGS BANKS:
MORTGAGE BANKS:
CONSUMER BANKS :
INVESTMENT BANKS:
CENTRAL BANKS:
A.VISION
TO BE THE BANK OF FIRST CHOICE IN THE REGION.
B.OUR MISSION
OBJECTIVES
STRATEGIC PLANNING
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To comprehensively plan for the future to ensure sustained growth and
profitability.
To facilitate alignment of the vision, mission, corporate objectives and
with the Business Goals and Objectives.
To provide strategic initiatives and solutions for projects, products,
policies and procedures.
To provide strategic solutions to mitigate weak areas and to counter
threats to profits.
To identify strategic initiatives and opportunities for profit.
To create and leverage strategic assets and capabilities for competitive
a dva nt a ge .
MAIN FEATURES
FIELD OF ACTIVITIES
1. Retail Banking
2. Consumer Banking
3. Electronic Banking
4. Correspondent Banking
5. Treasury And Investment
1- RETAIL BANKING
COMPETITORS
The main competitors of the bank are:
3.ORGANIZATIONAL STRUCTURE
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CODE OF ETHICS AND CONDUCT
Askari Bank seeks to maintain high standards of service and ethics
enabling to be perceived as impartial, ethical and independent. In
addition to the general guidelines, the following are the salient features
of the Banks code of ethics and conduct.
Chairman
Board of Directors
Chief Executive
Officer
Executive Committee
Executive Incharges
HIERARCHY
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CORPORATE INFORMATION
AUDIT COMMITTEE
AUDITORS
LEGAL ADVISORS
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EXECUTIVE PROFILES
The first part establishes the preference regarding the type of account
to be maintained. The various choices offered in this regard are:
Current Account
Saving/ PLS Account
Royal Profit Account
Term Deposit Account
Basic Banking Account
CURRENT ACCOUNT
The current account is the most common account and the most
preferred amongst business concerns. There is no restriction on the
amount of withdrawal. Current account enables the client to do cash
transactions in a more efficient manner.
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Features:-
Current Accounts can be opened in the ASKARI BANK with the
sum not less than Rs.5,000/-
No Profit
No deduction of Zakat
Account close charges Rs.150
Service charges for maintaining minimum balance Rs.100
Online Charges Rs.100
Features:-
The minimum balance requirement for opening the account is
Rs.10,000.
There can be profit or loss on the investment of the Customer’s
funds deposited with the bank and this amount shall be
acceptable to the Customer. The profit is paid half yearly.
Deduction of Zakat
With holding tax on profit @ 10%
No Service Charges to close the account
Service Charges for maintaining minimum balance Rs.50
Online Charges Rs.150
Features:-
Fixed Profit
The longer the period for which the amount is kept higher is rate
of interest.
Term Deposit usually for the period of three months, six months,
One year, and five years.
Deduction of Zakat and withholding Tax @ 10%.
Features:-
REMITTANCES DEPARTMENT
Meaning Of Remittance:-
Remitter
Remittee
Issuing Bank
Paying Bank
Remitter:-
Remittee:-
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A remittee is also called the beneficiary, or the payee. The person in
whose name the remittance is made. A remittee is also the one who
receive the payment.
Issuing Bank:-
The bank that sends or effects the remittance, through demand drafts,
telegraphic transfers, or Mail Transfers.
Paying Bank:-
Paying Bank also know as the drawee branch. The branch on whom the
instrument is drawn. It has to make the payment (usually located in a
different city country).
Kinds Of Remittances
CLERING DEPARTMENT
Meaning Of Clearing:-
The word clearing has been derived from the word “clear” and is
defined as:
Explanation:-
Clearing House:-
It is a place where representatives of all banks sit together and
interchange their claims against each other with the help of controlling
staff of NIFT.
Each bank has collected cheques as behalf of their customer but these
cheques are not drawn on their own bank so in the clearinghouse, they
hand over these cheques to respective banks on which these cheques
are drawn. Similarly each bank receives cheques from other banks if
any.
Cheques
Demand Drafts
Pay Orders
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TYPES OF CLEARING
1. Inward Clearing
2. Outward Clearing
3. Intercity Clearing
4. Same Day Clearing
Inward Clearing:-
INWARD RETURN:-
In Case OF Lodgment:-
In Case Of Return:-
In Case OF Lodgment:-
In Case Of Return:-
In Case OF Lodgment:-
In Case Of Return:-
Outward Clearing:-
When cheques and other negotiable instruments drawn upon other
banks like City Bank, MCB, ABN-AMRO or ABL of the same city
(Lahore) are presented in Askari Bank to deposit them in the respective
payee’s accounts, these instruments are lodged in outward clearing of
Askari Bank.
Outward Return:-
In Case OF Lodgment:-
In Case Of Return:-
In Case OF Lodgment:-
In Case Of Return:-
In Case OF Lodgment:-
In Case Of Return:-
The cheques that are presented in inter city clearing are of another city
and received by air. In this type of clearing the bank confirm at that
time that the cheques are clear or not and give to the rider.
The cheques that are presented in same day clearing are the local
cheques and these cheques are clear in same day. Basically it is the
benefit that are provided to customer.
CASH DEPARTMENT
The cash department is the most important department of the bank. It
receives cash from customers and then deposits it into the accounts of
the customers and maintained their Askari Bank ances.
The officers in this department are called teller and there were four
tellers at the counter. This department involves in two activates:-
Open Cheques:-
Open Cheques are those cheques, which are paid across the counter of
the bank. Open cheques may be
• Bearer Cheques
• Order Cheques.
Bearer Cheque:-
If the drawer orders the bank to pay a stated sum of money to the
bearer, it is called a bearer cheque. Any person who lawfully possesses
a bearer cheque is entitled to receive payment of that cheque.
Order Cheque:-
Crossed Cheque:-
The amount of this cheque is not paid at counter. The amount of this
cheque is transferred to the person’s account whose name is specified
on the cheque. Two parallel transverse lines are drawn across the face
of the cheque.
Kinds Of Crossing:-
General Crossing
Special Crossing
General Crossing:-
In case of General Crossing the payment can only be deposited into the
payee’s account only.
Special Crossing:-
Receiving Of Cheques
Verification Of Signature
Computer Terminal Process
Payment Of Cash
Receiving Of Cheques:-
The cash is paid against the cheque of the client. The following points
are kept in mind while receiving the cheque from the client.
Verification Of Signature:-
After receiving the cheque the cheque the officer verify the signature of
the account holder and the signature on the cheque. If the signature is
not same it is returned back otherwise forward to computer terminal.
Payment Of Cash:-
After posting the cheque the officer cancelled the cheque and returned
back to cashier. The cashier enters the cheque in cash paid registered
and pay against the second signature of receiver on the back of the
cheque.
If the payment is of Rs. 50000 the cashier can make it on its own. If the
amount is greater than Rs. 50000 to Rs. 100,000 the cashier and cash
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deposit Incharge will verify the check and will sing it. Then the payment
will be made. But, if the amount is greater than Rs. 100000 to Rs.
1000,000 the manager operation will also verify the check and sign it
so that the payment can be made. If the amount is greater than Rs.
1000,000 the Branch Manager will also verify the check and sign it.
Otherwise the payment will not be made.
Chief Executive
Officer
Executive Committee
Executive Incharges
HIERARCHY
CORPORATE INFORMATION
AUDIT COMMITTEE
LEGAL ADVISORS
EXECUTIVE PROFILES
FIELD OF ACTIVITIES
6. Retail Banking
7. Consumer Banking
8. Electronic Banking
9. Correspondent Banking
10. Treasury And Investment
1- RETAIL BANKING
The first part establishes the preference regarding the type of account
to be maintained. The various choices offered in this regard are:
Current Account
Saving/ PLS Account
Royal Profit Account
Term Deposit Account
Basic Banking Account
CURRENT ACCOUNT
The current account is the most common account and the most
preferred amongst business concerns. There is no restriction on the
amount of withdrawal. Current account enables the client to do cash
transactions in a more efficient manner.
Features:-
Current Accounts can be opened in the ASKARI BANK with the
sum not less than Rs.5,000/-
No Profit
No deduction of Zakat
Account close charges Rs.150
Service charges for maintaining minimum balance Rs.100
Online Charges Rs.100
Features:-
The minimum balance requirement for opening the account is
Rs.10,000.
There can be profit or loss on the investment of the Customer’s
funds deposited with the bank and this amount shall be
acceptable to the Customer. The profit is paid half yearly.
Deduction of Zakat
With holding tax on profit @ 10%
No Service Charges to close the account
Service Charges for maintaining minimum balance Rs.50
Online Charges Rs.150
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Features:-
Fixed Profit
The longer the period for which the amount is kept higher is rate
of interest.
Term Deposit usually for the period of three months, six months,
One year, and five years.
Deduction of Zakat and withholding Tax @ 10%.
Features:-
REMITTANCES DEPARTMENT
Meaning Of Remittance:-
Remitter
Remittee
Issuing Bank
Paying Bank
Remitter:-
Remittee:-
A remittee is also called the beneficiary, or the payee. The person in
whose name the remittance is made. A remittee is also the one who
receive the payment.
Issuing Bank:-
The bank that sends or effects the remittance, through demand drafts,
telegraphic transfers, or Mail Transfers.
Paying Bank:-
Paying Bank also know as the drawee branch. The branch on whom the
instrument is drawn. It has to make the payment (usually located in a
different city country).
Kinds Of Remittances
CLERING DEPARTMENT
Meaning Of Clearing:-
The word clearing has been derived from the word “clear” and is
defined as:
Explanation:-
Clearing House:-
Each bank has collected cheques as behalf of their customer but these
cheques are not drawn on their own bank so in the clearinghouse, they
hand over these cheques to respective banks on which these cheques
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are drawn. Similarly each bank receives cheques from other banks if
any.
Cheques
Demand Drafts
Pay Orders
TYPES OF CLEARING
5. Inward Clearing
6. Outward Clearing
7. Intercity Clearing
8. Same Day Clearing
Inward Clearing:-
INWARD RETURN:-
In Case OF Lodgment:-
In Case Of Return:-
In Case OF Lodgment:-
In Case Of Return:-
In Case OF Lodgment:-
In Case Of Return:-
Outward Clearing:-
Outward Return:-
In Case OF Lodgment:-
In Case Of Return:-
In Case OF Lodgment:-
In Case Of Return:-
In Case OF Lodgment:-
In Case Of Return:-
The cheques that are presented in inter city clearing are of another city
and received by air. In this type of clearing the bank confirm at that
time that the cheques are clear or not and give to the rider.
The cheques that are presented in same day clearing are the local
cheques and these cheques are clear in same day. Basically it is the
benefit that are provided to customer.
CASH DEPARTMENT
The cash department is the most important department of the bank. It
receives cash from customers and then deposits it into the accounts of
the customers and maintained their Askari Bank ances.
The officers in this department are called teller and there were four
tellers at the counter. This department involves in two activates:-
Open Cheques:-
Open Cheques are those cheques, which are paid across the counter of
the bank. Open cheques may be
• Bearer Cheques
• Order Cheques.
Bearer Cheque:-
If the drawer orders the bank to pay a stated sum of money to the
bearer, it is called a bearer cheque. Any person who lawfully possesses
a bearer cheque is entitled to receive payment of that cheque.
Order Cheque:-
Crossed Cheque:-
The amount of this cheque is not paid at counter. The amount of this
cheque is transferred to the person’s account whose name is specified
on the cheque. Two parallel transverse lines are drawn across the face
of the cheque.
Kinds Of Crossing:-
General Crossing
Special Crossing
General Crossing:-
In case of General Crossing the payment can only be deposited into the
payee’s account only.
Special Crossing:-
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In case of Special Crossing the payment can only be made to bank
named therein the cheque.
Receiving Of Cheques
Verification Of Signature
Computer Terminal Process
Payment Of Cash
Receiving Of Cheques:-
The cash is paid against the cheque of the client. The following points
are kept in mind while receiving the cheque from the client.
Verification Of Signature:-
After receiving the cheque the cheque the officer verify the signature of
the account holder and the signature on the cheque. If the signature is
not same it is returned back otherwise forward to computer terminal.
Payment Of Cash:-
After posting the cheque the officer cancelled the cheque and returned
back to cashier. The cashier enters the cheque in cash paid registered
and pay against the second signature of receiver on the back of the
cheque.
If the payment is of Rs. 50000 the cashier can make it on its own. If the
amount is greater than Rs. 50000 to Rs. 100,000 the cashier and cash
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deposit Incharge will verify the check and will sing it. Then the payment
will be made. But, if the amount is greater than Rs. 100000 to Rs.
1000,000 the manager operation will also verify the check and sign it
so that the payment can be made. If the amount is greater than Rs.
1000,000 the Branch Manager will also verify the check and sign it.
Otherwise the payment will not be made.
ACCOUNTS DEPARTMENT
Activities
The accounts department deals with various routine activities for the
bank. The main activities performed by it are:-
Budgeting
Vouchers batch
Reporting
Maintenance & depreciation of fixed assets
Miscellaneous functions
Budgeting
voucher batch
The voucher batch mean the all kind of vouchers will be sorted as batch
wise for example current a/c voucher makes sprit batch saving a/c
batch sprit and in the same way third batch Mise a/c and general ledger
a/c voucher makes sprit batches maintained date wise for record of the
bank.
Reporting
Accounts department maintains the record of all the assets and charges
depreciation on them. The bank normally uses the straight-line method
to compute the depreciation.
It is calculated on monthly basis and charged yearly. Bank not only
depreciates the existing assets but also the assets but also the assets
transferred in and transferred out.
Miscellaneous Functions
i. Closing Entries
ii. Daily activity checking
iii. Report Generation
iv. Minor Expense Recording
Closing Entries:-
Report Generation:-
Closing Reports:-
From these statements, five reports carry extreme importance. The five
reports are:-
1. Import
2. Export
Import
NTN
Sale Registration Certificate
Membership from Chamber Of Commerce
Letter of Credit
Contract
Advance Payment
Open Account
Letter Of Credit
1. Importer
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2. Issuing Bank
3. Exporter (Beneficiary)
4. Advising Bank
Contract
These are the contracts on which there is no liability of the bank. Bank
charge commission against this service.
Advance Payment
Open Account
Export
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Exports are major sources of earning foreign exchange and play an
important role in the economic development of the country. It helps to
utilize excess resources of the country.
NTN
Sale Registration Certificate
Membership from Chamber Of Commerce
2. Consumer Banking
Credit Cards
Hilal Card (Debit Card)
Auto Loan
Home Loan
Consumer Durables
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RTC’s
Money Gram
Agriculture Finance
Credit Cards
Askari Bank Credit Card master card is accepted at nearly 30 million
locations in more than 150 countries around the globe and at over
10,000 establishments in Pakistan.
Once the application form and required documents have been
processed and approved, it takes 2-3 weeks time period to reach you.
Its exceptional features are as follows:
No Joining Fee
No Annual / Renewal Fee
Low Service Charges
Askari Bank once Transfer Facility
Global Askari Bank Acceptability
Revolving Credit
Step-By-Step (SBS) Monthly Installment Plan
Free Supplementary Cards
24-Hour Phone Banking Service
All Billing in Pak Rupees
Comprehensive Travel Protection
Monthly Statement of Account
Exciting Rewards
Special Discounts and Promotions at various outlets
DOCUMENTS REQUIRED
Copy of NIC
Current Salary Slip / Salary Letter / Proof of BPS (For Govt.
Employees) / Proof of rank (For Armed Forces Personnel).
Computerized Personal bank statement (on ban letterhead in
original) for last six months
Copy of NIC
Computerized personal bank statement (on bank letter head in
original) for last six month.
Additional requirements:-
DESIGNATION
NO OF EMPLOYEES
Branch Manager 01
Operation Manager 01
Credit Manager 01
Foreign Trade Manager 01
Officer Range I 02
Officer Range II 05
Officer Range III 05
Cashier 04
System Administrator 01
Telephone Operator 01
Gun Man 04
Peons 03
Driver 01
When a client comes to the bank, and makes a request for opening of
an A/C. The officer says that first fill up a prescribed application form.
The name, occupation, and complete address of the person opening the
account are written in the columns that are provided in the form.
Signatures are obtained from the customer where it is required. These
signatures should be usual signatures and he would operate the
account with them.
Introduction:-
Vernacular Form:-
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The signature of the customer is also obtain on the vernacular form if
he / she signs in a language other than English.
Account Number:-
When all the formalities are completed then the final approval of
account has to be taken from the Branch Manager. After obtaining
approval of the branch manager an account number is allotted to the
customer all the information is entered into the computer. Then that
account number is write on the Cheque Book, Specimen Signature
cards and account opening form.
After opening an A/C with the bank, the A/C holder receive a letter of
thanks from askari bank then after receiving this letter client come to
bank and makes a request in the name of bank for the issuance of a
Cheque book. The A/C holder mentions title of A/C, A/C number, sign it
properly. Normally ASKARI BANK issues a Cheque book having 25
leaves for Saving Account and 50 leaves Cheque Book to Current
Account Holder. Every Cheque book also contains one leaf that is used
for another issue of a Cheque book.
TYPES OF ACCOUNT
Accounts Of General Customers
Minor Account
Illiterate Person Account
Joint Account
Individual Account
Proprietorship Account
Partnership Account
Limited Company’s Account
Account of Club Societies and Association
Agents Account
Trust Account
MINOR ACCOUNT
Account Opening Procedure:-
The natural guardian who signs both Account Opening Form and
Specimen Signature Card can open account in the name of minor.
Title Of Account:-
The title of account should clearly indicate both the names of minor as
well as guardian in the following manner:-
e.g. Amir Rafique ( minor) Muhammad Rafique (Guardian)
Special Instructions:-
The guardian will continue to operate the account even if minor attains
the age of majority.
Documents:-
Title Of Account:-
Personal Withdrawal
Documents:-
Joint Account
These are the account of two or more persons who are neither partners
nor trustees.
Title of account holder should mentioned the names of all the joint
account holders.
Special Instruction:-
Documents:-
Individual Account
When a single man or woman opens an account in his or her own name
and has the right to operate, it is called individual A/C.
Title of Account should mentioned the name of the person who operate
the account.
Special Instructions:-
Documents:-
Proprietorship Account
When the owner of the firm operating singly, open an account in his
firm name.
Title Of Account:-
Special Instructions:-
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In case of proprietorship concern, the special instruction should cover
the style of the account and the name of the person who will operate
the account as sole proprietor. For example, if the account to opened is
in the name of “Islamabad Cloth Store”, the person who is the sole
proprietor should declare as such.
Documents:-
Computerized National Identity Card (CNIC) of proprietor.
Declaration for proprietorship concern.
Proprietorship Stamp
Letter of request to open the account on the letterhead of
proprietorship.
Third party Mandate, in case any other person has been
authorized by the proprietor to operate the account.
National Tax Number (NTN) but it is optional.
Partnership Account
Title Of Account:-
Operational Instructions:-
Documents:-
Copy of Computerized National Identity Card of all the partners.
Copy of registration Certificate (if a registered firm)
Letter of request to open the account on the letterhead of
partnership.
Partnership Stamp
Partnership Deed
Third Party Mandate, if third party is authorized to operate the
account.
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NTN (optional)
Title Of Account:-
Special Instructions:-
All the special instructions should be given to the bank in the form of
Resolution of Board of Director.
Documents:-
Trust Account
Title Of Account:-
The account should be opened in the name of the trust. However, if the
account is opened in the name of the trustees, the account should not
be treated as a joint account, rather it should be treated as a trust
account.
Special Instructions:-
The Banker should examine the trust deed very carefully. Particular
attention should be paid to the borrowing powers, status of account in
case of death of any trustee or signatory, and provisions for the
appointment of new trustees.
Documents:-
Mode of Signature:-
All the trustee are required to sign the account opening form, Specimen
Signature Card, and cheque book requisition slip in their official
capacity.
These are non- trading / non- profit organization and are formed for the
promotion of culture, education, recreational activities and charitable
purpose etc.
Operational Instructions:-
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Documents:-
Agent Account
Title Of Account:-
Special Instructions:-
Documents:-
There were two officers in this department one was Miss. Hina Naeem
Khan and the other was Mr. Nadeem Zahid.
Miss Hina Naeem Khan was handling inward clearing and Outward
Clearing. While issuance of other negotiable instruments like Pay
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Order, Demand Draft, Pay Slip etc, were handled by Mr. Nadeem
Zahid.
In these departments I saw the clearing process and negotiable
instrument that transfer the money.
Clearing Process
Clearing Stamp:-
After the cheques have been crossed specially, clearing stamp is put
on the cheques and other instruments, with the next date, so these
cheques would have to be presented in their concerned drawee banks
on the subsequent day.
Endorsement Stamp:-
The word endorsement means anything written or printed on the back of
an instrument. So endorsement stamp has to put with words “Payee’s
account Credited in Askari Bank ,sargiodha”.
If the cheques are clear then the ASKARI BANK credit the customer
Account. If the bank receives the outward return due to any reason then
this cheque is entered into the cheque returned register and bank
charges are deducted according to the schedule of charges.
Then send the outward and return inward as IBDA (Inter Branch Debit
Advise) to Main Branch LDA Plaza. And LDA Plaza sends outward
return and inward to ASKARI BANK Urdu Bazaar Branch, Lahore.
PROCEDURE OF SETTLEMENT
Assume that ASKARI BANK got the cheques which are drawn on HBL,
bank alfalah , and MCB for amount Rs.50, 000/-, Rs.30,000/-,
Rs.15,000/- respectively, its total being Rs.95,000/-. It means that this
amount is to be credited to ASKARI BANK account with NIFT. On the
other hand the cheques drawn on ASKARI BANK are from HBL,
ASKARI BANK and MCB of Rs.15,000/- Rs.75,000/-, and Rs.30,000/-
respectively, its total being Rs.120,000/-. It means that this amount is
to be debited from ASKARI BANK account . The difference between
Rs.95,000/- credit and Rs.120,000/- debit is Rs.25,000/- debit, which
means the house is against ASKARI BANK for Rs.25,000/-.
Settlement sheet:-
Demand Draft
Explanation:-
If any person wants to make payment from one city to another city then
he can make payment through demand draft. Bank charges a
commission for performing this kind of service according to bank rate
schedule, which is revised after 6 months. Demand draft may be issued
or paid. There are two ways to issue Demand Draft:-
ENTRIES
When ASKARI BANK receive the Demand Draft then it pass the
following entry:-
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Dr. Head Office Account with Treasury
Cr. Demand Draft Payable Account
When ASKARI BANK issue the Demand Draft then it pass the
following entry:-
Then
Dr. Transit Account
Cr. Head Office Account with Treasury
PAY ORDER
Pay order is a negotiable instrument made by the bank, on account of a
customer, to pay on order the specified amount to the directed person
(payee).
Pay orders are used to make payment or to transfer money, with in the
same city. Pay order is always drawn on the bank that has issued it.
The main advantage of pay order is that it cannot be dishonored by the
bank. Pay order can be endorsed if it is not crossed. The payee may
present pay Order for payment either over the counter for cash
payment or the payee may transfer credit to his account.
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PAY SLIP
Pay Slips are used to make payment by the bank itself against certain
expenses incurred; like furniture purchased by bank, electricity
charges.
Example:-
If bank has purchased furniture (fixed Asset) costing Rs. 40,000 from a
company then a pay slip in the name of that company is made and,
instead of writing the issuing date on pay slip, date of encashment
(realization) is written when it is presented in bank.
COLLECTION
All the cheques under collection are called cheques under Collection in
Askari Bank . There are two types of bills for collection:
Meaning Of OBC:-
Remunerative
Transfer of funds between cities
Collecting Bank work as an agent
Collecting Bank is the holder in due course
Procedure
All the cheques are received on one counter along with the paying slips
duly filled in properly containing particulars of cheques and account
holder. Counter folio of paying slip is handed over to the customer by
putting stamp for “cheque received for collection for Askari Bank” on it
duly signed by officer. These cheques are scrutinized and cheques for
local clearing are separated from OBCs. Cheques for local clearing are
entered in Clearing Register, whereas cheques for collection are
entered in OBC register. OBC number is allotted to the cheque from
OBC register. Special crossing and bank endorsement stamps are
affixed on the cheque.
OBC REGISTER
OBC schedule is attached with the cheque and dispatched to the main
branch of that city for collection. If they do not have any branch in that
city, then cheque will be sent to the Collecting Agent of Askari Bank for
that city, and if they do not have any collecting agent even, then
cheque can be sent directly to the drawing branch. Instructions are
given on the OBC schedule for the payment of that cheque. Contra-
liability vouchers are also posted in the system. When OBC is realized,
collection bank pays the amount through IBCA if it is the same bank or
through DD if it is another bank. If DD is received against OBC, it is
presented in the clearing for collection. If IBCA is received from the
branch for the payment of OBC, certain vouchers are posted in the
system.
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OBC REALIZATION
Entries
Lodgment Entries:-
Realization Entries:-
Entry
Dr. M .O Account
Cr. Customer Account
There were two officers in this department; Mr. Atif and Mr. Nouman
They have divided their work between them. Mr. Atif handles Reporting
and Mr. Nouman handles daily activity checking.
I used to help Mr. Nouman in Daily Activity checking, sorting and
counting of vouchers and how to calculate the deprecations of all fixed
assets and how to prepare the daily advances and deposits statement,
Daily MIS information, Foreign Currency / Exchange position (Currency
UK Pounds, Currency Euro, Currency US Dollars). I learnt from Mr. Atif
the items of the Askari Bank ance Sheet of Bank and saw the format of
different reports. He helped me to understand his work. He told me
about the reports that he has to prepare & the purpose of those reports.
It was one of those Departments in which Customer interaction is not
involve rather paper interaction is important.
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Learning in Home Finance
In Home Finance there was one officer – Mr. Kashif. I saw few
customers in this department. I learnt what the debt to equity ratio is in
Home Finance, how to calculate installment, what are the documents
required to get this product, what the eligible criterion is for Home
Finance Agreement, and what is the procedure and activities of this
department. What is that maximum limit. What are requirement to apply
for this Finance.
ASKARI BANK provides you with all the information you need
about Askari BankHome Finance. This can be through a face-to-
face meeting with our Relationship Officer, or over the telephone,
or through the post.
You give some basic information about your income and the
amount you need so that ASKARI BANK can give you an
agreement in principle.
Once you have decided on the amount you want, you complete an
application form and pass it on to us, together with the required
documents.
ASKARI BANK makes some inquiries about your financial
circumstances.
It carryout a valuation of the property and verification of your
income.
Once it has carried out all the initial processing, ASKARI BANK
send you our offer through a “Facility Advice Letter”.
You sign the Facility Advice Letter and return it to ASKARI BANK
Its Documentation Control Centre will get in touch with you to
complete
Finance & Security documentation including legal opinion on the
title documents of the property and also the insurances.
You sign the Finance Agreement and Charge documents.
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ASKARI BANK legal advisor will accompany you to the Registrar’s
office on the appointed date with our cheque against the financing
for conveyance of the property and your home finance begins.
This was a new department in Askari Bank so there was only one
officer whose name was Mr. Hafiz Farrukh who had experienced in
trade finance. I learnt the different methods of Trade Finance,
requirement of importer and exporter before doing import and export,
requirement of opening of L/C and procedure of opening L/C, I read L/C
that helped me understand that what things would be included in it. In
this department few Customers were seen because this was a new
department and it will take time to generate profits for the bank.
For opening L/C, the importer has to submit the following documents:-
Performa Invoice
Application For Import
Annexure B
Insurance of consignment
Promissory Note
L/C Margin
L/C Commission
Import Process
Export Procedure:-
Copies Of E-Form
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Original: is sent to the custom officer
Duplicate: Bank receive the duplicate
Triplicate: is sent to the State Bank Of Pakistan
Quadruplicate: is kept by the exporter for his personal
record.
Verification of E-Form
Export Documents
Scrutiny Of The Documents
Dispatch
Realization of Export Proceeds.
One officer in this department, whose name was Mr. Shakeel used to sit
the second floor of the branch.
Although the Urdu Bazaar Branch was small but still the demand for
financed cars through Askari Banklead this department to prosperity.
This department handles a large number of customers daily and,
without overstatement; this department is the third “busiest” department
after the Account Opening
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Department. It requires constant customer interaction and requires high
level of intelligence to screen the validity of the customers.
Where as sound marketing skills are required to actually force the walk-
in customer to select Alfalah Car Financing, still stronger skills are
needed to scan the incoming customer for validity. I learnt how to face
the customers conveniently, how roper files should be maintained, how
to apply for a car, what are requirement to apply for this Product, what
is that maximum limit, what is the procedure to this department.
Branches Network
North Region 30
Central Region 41
South Region 44
Islamic Banking Branches 06
Offshore Banking Unit 01
During 2006, Askari Bank continued with its growth momentum and
posted substantial earnings despite highly competitive business
environment. Although monetary tightening helped in reducing
inflationary pressures in the economy during fiscal 2006, aggregate
demand remained high as indicated by the strong GDP growth, high
growth in private sector credit, sluggish decline in core inflation and
large external account deficit.
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Corporate Banking
Products Lines
Is la m i c
Con s ume r Ba nk i ng Se r vi c es
Ba nk i ng Se r vi c es
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I sla mic Co rp o ra te
P e rso n a l Fina n ce Ba n kin g
Mo rt ga g e Fin an ce I sla mic In ve st me n t
B u sin e ss Fina n ce Ba n kin g
Personal Finance
Product Featuring:
Eligibility to Apply:
When you are working towards your financial goals, how you borrow
can be just as important as how you invest. The right borrowing options
can improve your savings, your cash flow and your ability to take
advantage of personal or business opportunities.
So, choose the right options and call us now to enquire about your
entitlement amount and exclusive service. At Askari bank we make
every effort to serve our customers with care.
Back to Original:
Under this scheme borrower can avail extended amount of finance upto
the utilized allocated amount, if his/her repayments are regular.
Ever since the inception of life, shelter has been rated among the
primary needs of mankind. Owning a home for oneself still remains an
exclusive dream for many. Askari Bank has made the realization of your
dream to have a house of your very own possible. Whether you plan to
build a house, tailor made to your requirements or buy a constructed
house, Askari mortgage finance enables you to pursue your goal
without any problems
Product Featuring:
Eligibility to Apply:
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Age: Between 21 to 65 years.
Income: a) Salaried: Minimum gross monthly
income of Rs.20,000/- only
and a permanent employee
with atleast 2 years of
service including present
employer.
b) Self Employed: Minimum length of 1 years
in business.
Charges/Fee As per current schedule of charges.
s:
Business Finance
You always wanted to put in that extra money into your business, which
makes it grow... and grow!. Now you can stop worrying about your daily
cash requirements, and start enjoying our unique Askari Business
Finance facility.
Product Featuring:
Eligibility to Apply:
Age: 21 to 65 Years.
Borrowers: Resident Pakistani Nationals.
Business Requirements: Maximum upto Rs. 500,000/.
(Clean)
Employment: Minimum one year's business or
professional experience in the
present business
Charge/Fees: As per current Schedule of
charges
Smart Cash
Product Featuring:
Eligibility to Apply:
Auto Financing
Yet another of our products, Askar offers the most convenient and
affordable vehicle- financing scheme, which provides our valuable
customers an opportunity to own a brand new vehicle of their choice.
With minimum down payment, lowest insurance
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rates and widest range of available car makes and models, Askcar
offers the best value to our esteemed customers.
Askari Bank offers you the most convenient and affordable vehicle
financing scheme to help you own your favorite brand new car.
Product Features:
ASKARI CARD
Travelers Cheques
The range of our products and value added services enhances with
introduction of Rupee Travelers Cheques (RTCs) launched in March
2002. In spite of our constraint on issuing higher denomination of RTCs
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against restrictions imposed by the Central Bank of Pakistan we have
been striving to attain our shares with sizeable portfolio.
Askari Bank offers you its "Rupee Traveler Cheques" eliminating all
financial risks while traveling. So avoid risk of carrying cash through
Askari Bank's Rupee Traveler Cheques.
1. Free Issuance.
2. Free Encashment.
3. Plus commission for the Customer at the time of encashment if
retained for a specific period.
4. Nationwide acceptability.
5. Facility of encashment in cash to the purchaser.
6. Facility of encashment through clearing.
7. No purchasing limit.
8. Valid until encashed.
9. Easily Transferable.
10. Account relationship not mandatory.
11. Fastest refund procedure in case of loss/theft.
12. Safe & Secure due to foreign printing with multiple security
features.
13. Available in Rs. 10,000 Denomination at all branches of
Askari Bank.
14. No withholding tax on sale or encashment Subject to change as
per Govt. rules.
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Value Plus Deposits
Personal Finance
Upto 3 Years 18%
Upto 5 Years 22%
Smart Cash
1 Year (Renewable) 22%
Business Finance
1 Year 1 Year Kibor + 3% to be
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reviewed on yearly basis
Mortgage Finance
20 years maximum 1 Year Kibor + 3% to be
reviewed on yearly basis.
Auto Financing 13% to 15%
Islamic Banking was launched under the brand 'Askari Islamic Banking',
by opening 6 dedicated Islamic Banking branches in major cities of the
country. Further expansion is planned with improved capabilities for
offering products conforming to the Shariah principles.
Askari Islamic Banking opens the doors for Halal banking solutions. Our
objective is to put in place an efficient banking system supportive to
economic justice and welfare of society in line with Shariah standards.
Local Currency
Foreign Currency
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USD Ahsan 3,000-999,999,999 1.59%
The following will be the declared weight ages, for the Month of
January, 2010.
PKR Accounts:
The Askari Kissan Agri Finance Program (AKAFP) has been designed
to meet ON FARM / OFF FARM credit requirements of farmers on the
most convenient, flexible, easy terms and conditions. The program
features:
Askari Bank has launched this program with the sole motive to provide
dignity, prosperity and freedom to the tiller of the land. The program is
designed to help small, medium and large farmers in meeting their
short-term input requirements against one time sanction and
automatically renewable upto 3 years subject to
its stipulated utilization/periodical
adjustment. The credit line is sanctioned in
the light of available cash flows and input
requirements i.e. Seeds, Fertilizer &
Pesticides etc.
ed water resources.
• The program will provide regular day to day income to the farmer
to meet his own consumption and surplus to be marketed.
• This will revive / accelerate and supplement the income
generating capacity.
• It will enhance the repayment capacity of the farmer.
• Under this program the farmer will get benefit of use of modern
agricultural tools, implements and equipments which are cost and
time effective.
• Improves per acre yield of agri crops and quality of agriculture
produce to get good price in the market.
• Helps to match / compete with international standards for
exportable agriculture produce.
A grave handicap that afflicts our farmers is their inability, due to lack
of proper facilities, to take their produce to the market through efficient
means of transportation. This adversely affects the freshness, quality of
the product and denies them the desirable Price-Fetching opportunity.
Conversely, they lack mobility to acquire much needed inputs essential
for their farming needs. One can safely conclude that if provided with
appropriate and speedy transport, the farmer can benefit by enhancing
his selling ability and thus increase his income / cash flow. it is
pertinent to mention that a number of Banks, Leasing Companies and
Private Agencies have geared their marketing efforts to concentrate on
and have mainly captured the urban markets. There is no support
provided to cater to the transport needs of deserving rural farmers
community. Askari Bank true to its commitment, has taken the lead to
launch Askari Kissan Farm Transport Finance
• Strategic Advisory
• Privatization Advisory
• M & A Advisory
• Askari Bank ance Sheet Restructuring
• Syndications
• Project Finance
• Structured Finance
• Islamic Finance
• Private Placements of Debt and Equity
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• Issuance and distribution of Term Finance Certificates, Sukuk
Bonds, and Commercial Paper
• Underwritings
• Capital Market Hybrid Products
• International Division
Entity Ratings
Askari Bank has the following Entity Ratings from the Pakistan Credit
Rating Agency Limited (PACRA):
Definitions By PACRA:
A1+:
AA+:
Very high credit quality. 'AA' ratings denote a very low expectation of
credit risk. they indicate very strong capacity for timely payment of
financial commitments. This capacity is not significantly vulnerable to
foreseeable events.
Core Values:
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We understand that our commitment to satisfy customers’ needs must
be fulfilled within a professional and ethical framework. We subscribe
to a culture of high ethical standards, based on the development of
right attitudes. We believe in our 'core values' as the essential and
enduring tenets of our organization - the very small set of guiding
principles that have a profound impact on how everyone in the
organization thinks and acts. They have an intrinsic value for us and
bear significant importance to all our employees. They are the few
extremely powerful guiding principles; the soul of the organization - the
values that guide all our actions.
The intrinsic values, which are the corner stones of our corporate
behavior, are:
• Commitment
• Integrity
• Fairness
• Team-work
• Service
I n ve st men t s 2 8, 57 1 ,9 69 2 5, 61 8 ,6 20
A d va n ce s 9 9, 17 9 ,4 39 8 5, 99 8 ,6 49
O pe ra t ing f ixed A sse t s 3 ,8 28 , 81 8 3 ,1 98 , 66 6
De fe rre d t ax a sse t s - -
O th e r A sse t s 3 ,8 24 , 10 5 51 2
1 66 ,0 1 3, 35 0 1 45 ,0 9 5, 55 8
Li a bil i ti es
B ills P a ya b le 1 ,8 39 , 07 7 1 ,3 15 , 68 0
1 4, 96 4 ,0 87 1 0, 56 2 ,3 38
Bor r ow i ngs
De po sit s a nd ot he r a cco un t s 1 31 ,8 3 7, 23 0 1 18 ,7 9 4, 15 1
S ub -o rd ina t e lo an s 2 ,9 98 , 50 0 2 ,9 99 , 70 0
L iab ilit ie s a ga in st a sset s sub je ct to 4 ,4 40 3 ,9 71
f ina n ce le a se
De fe rre d t ax lia b ilit ie s 72 6, 49 7 56 4, 38 8
O th e r L ia b ilit ie s 2 ,6 08 , 36 0 2 ,0 47 , 10 0
1 54 ,9 7 8, 19 1 1 36 ,2 8 7, 32 8
Ne t Ass e ts 1 1, 03 5 ,1 59 8 ,8 08 , 23 0
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P r ov i s i on a ga i n s t no n - pe r f o r m i n g l o a ns 1 , 1 2 8 , 1 37 63 8 , 5 4 7
an d ad v a nc es - n e t
P r ov i s i on f o r d i m i n u t i o n i n t h e v a l u e o f 37 6 ( 3 6 , 5 5 5)
i nv e s t m e n t s
B a d d e b t s w ri t t e n o f f d i r ec t l y - -
1 , 1 2 8 , 5 13 60 1 , 9 9 2
Ne t m a r k u p / i n t e r e s t i n c o me af t e r
4 , 4 9 7 , 6 93 3,904,247
provisions
NO N M A RK - U P / I N T E R E S T I N C O M E
F ee , c o m m i ss i o n a n d b ro k er a g e i n c o m e 1 , 0 2 7 , 4 91 83 8 , 5 8 8
Di v i d e nd i nc o m e 109,326 51,143
Income from dealing in foreign 584,344 35 6 , 2 1 8
c u rr e n c i es
O t h er i nc o m e 321,700 20 6 , 8 1 9
T ot a l n o n ma r k- u p / i n t e r e s t i n c o me 2 , 1 5 4 , 6 51 1,552,600
6 , 6 5 2 , 3 44 5,456,847
NO N M A RK - U P / I N T E R E S T E X P E N S E S
A d m i n i s t r a t i ve ex p e ns es 3 , 3 1 9 , 0 69 2,604,016
O t h er pr o v is i o n s / w r i t e o f f - -
O t h er ch a r ge s 6,141 1,832
T ot a l n o n - ma r k u p / i n t e r e st ex p e n s e s 3 , 3 2 5 , 2 10 2,605,848
3 , 3 2 7 , 1 34 2,850,999
E x t r ao r d i n ar y / u n u su a l i t e m s - - -- - -- - -- - -- - --
P R O F I T B E F O R E TA X A T I O N 3 , 3 2 7 , 1 34 2,850,999
T ax a t i o n
F or t h e y ea r – C ur r e n t 983,944 62 8 , 7 7 4
F or pr i o r y ea r – C ur r e n t - (1 8 8 , 2 4 7 )
-D e f e rr e d 106,034 19 3 , 7 2 9
1 , 0 8 9 , 9 78 83 4 , 2 5 6
PROFIT AFTER TAXATION 2 , 2 3 7 , 1 56 2,016,743
Inappropriate profit brought forward 1 , 6 1 2 , 3 44 1,533,179
Profit available for appropriation 3 , 8 4 9 , 5 00 3,549,922
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This ratio is telling that is in the current year 2009 profit has
increased and that is why earning per share has also increased.
Its mean that the profit will be directly influence on the earaning
per share
This ratio indicates that what is the earning on each share of the
company, which is issued by the company. If there will be more
earning, then shareholders will take interest in the company and
willing to invest in it. Earning per share is high in both years. It
means that shareholders are interested in the company and they
would like to invest more and more in the company.
TOTAL ASSETS
TOTAL LOANS
----------------------- * 100
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Total assets
Equity Ratio:
SHAREHOLDER FUND
------------------------------------ * 100
TOTAL ASSETS
Equity capital
------------------------ * 100
TOTAL ASSETS
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In the current year banks assets have been increased from Rs.
145100 (billion ) to Rs.166033 (billion). so, this is the reason that
ratio equity to assets has increased in 2009. Denominator total
assets have increased substantially during the year 2009 and
increase in equity capital resulted in increase in this ratio.
STRENGTHS
ASKARI BANK one of the largest financial institutions of Pakistan
with eight million of customer base ASKARI BANK holds 24.6%
share of time and demand deposits in the country. Local currency
deposits comprise 67% of bank's total deposits while foreign
currency deposits account for the rest.
WEAKNESSES
OPPORTUNITIES
Reorganizing efforts going on in the ASKARI BANK has open
many opportunities for ASKARI BANK to grow. ASKARI BANK
current management has boarder vision. They have taken steps to
improve customer services, streamline internal procedure and
creating a delectating climate for technology initiative.
THREATS
Now banks are using technology which covers the distance no matter
how far away any one, through a satellite based, on-line real-time
banking system and by offering telephone banking, electronic funds
transfer, E-Banking and other modern facilities.
RECOMMENDATIONS
It was an interested experience to do internship in Askari Bank . The
staff was highly cooperated and due to their help I learned big deal
about modern banking.
The employees should be signed jobs for specific period and than
they should shifted to other department so that they gain
knowledge of other jobs.
SUMMARY
Askari Bank is a good Organization in the way that anybody can join it
for his/ her long-term career. Overall working environment is
comfortable. Management of branch cares a lot of its employees and
considers them as the Asset of bank. Behavior of senior executive of
bank is very polite and they are caring about the individual’s career and
their growth.
However management is very demanding about the targets but good
reward at the achievement of assigned targets is awarded.
Employees at Askari Bank are quite efficient. Therefore, they work
more than their working hours and it is all according to their will. It also
shows their loyalty, commitment to organization.
Employees are given the benefits like bonus, gratuity funds, loans,
increments, and medical.
All the customers are entertained individually. Same kind of behavior
and attention is given to all the customers. Getting ideas for
improvement from customer side is a new idea and that is working very
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well in Askari Bank . All the customers are asked to fill a suggestion
form and the standards of the bank are improved through them.
Prioritizing its product portfolio in line with its corporate and consumer
needs and wants the bank is committed to develop products that give
more value to its customers in both the sectors.
In bank, all the work is done on computers. All the entries are made in
computer. Askari Bank ance are fed into the computer. This increases
efficiency of the bank.
During my internship training I gathered information regarding how a
successful bank operational aspects decorticated with the practical.
I found my internship training a very rewarding experience. The training
was beneficial because it helpful me to aware a real life working
environment.
So far my learning is concerned; all the employees at branch were quite
cooperative. They helped me to understand the activities of a bank to
possible extent. Their good attitude gave me more confidence to learn
more and to ask if I have any query in my mind. Besides their ever
going activities they never get irritant by my questioning. I had made an
honest efferent to present the working & operation of Bank in simplest
way.
I feel pleasure that I have really gained a lot during 6 weeks & enjoyed
working with experienced cooperative & intelligent staff.
REFERENCES
FARUKH MEHMOOD
Operations’ Manager
GHULAM HABIB
CD Incharge