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Amadeus Ticketing Entries

This document provides instructions for various commands used in Amadeus booking and ticketing systems. It includes commands for revalidating e-tickets, checking mileage between cities, splitting passengers, converting currencies, and more. It also covers manual ticket issuance and refund processing. Key points include: 1) TWD is used to check if an e-ticket segment is still open for use before revalidation or refunds. 2) FO lines display previous e-ticket numbers and the current "open for use" ticket for exchanges. 3) TRF with appropriate qualifiers processes full or partial refunds. 4) TMI is used to issue service charges or VMCOs, with

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Youvraj Seeam
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0% found this document useful (0 votes)
3K views10 pages

Amadeus Ticketing Entries

This document provides instructions for various commands used in Amadeus booking and ticketing systems. It includes commands for revalidating e-tickets, checking mileage between cities, splitting passengers, converting currencies, and more. It also covers manual ticket issuance and refund processing. Key points include: 1) TWD is used to check if an e-ticket segment is still open for use before revalidation or refunds. 2) FO lines display previous e-ticket numbers and the current "open for use" ticket for exchanges. 3) TRF with appropriate qualifiers processes full or partial refunds. 4) TMI is used to issue service charges or VMCOs, with

Uploaded by

Youvraj Seeam
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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AMADEUS E-TICKET REVALIDATION:

Display TWD ( or TWD/TKT932-1234567895) when doing the Revalidation and at the same PNR should be display just to see whether segment still open for use
FA Line no. (E-ticket Record) TST / TQT shell display coupon number shown where sector needs to revalidate

TTP / ETRV / L10 / S3-4 / E 4-5 / RT


Segment number from PNR (NOTE: Rerouting does not support E-revalidation - E-ticket must be re-issued)

FHE 932-1234567895 used to manually insert the e-ticket number to the booking if FA line is not longer present

TTP / ITR-EMLA / RT / V * SQ used to override carrier from VS sector to SQ carrier that includes email & itinerary

TGAD – QR / VS used to check electronic interlining agreement between Qatar & Virgin Atlantic

DD 29SEP / - 21 used to check Advance Purchase (APEX) date in 21 days before departure where 29 Sep is the travelling date

DD 29SEP / 21 used to check 21 days ticketing deadline where 29 Sep is the date of booking

FQC 500 USD used to convert 500USD to sterling pounds

FQC 500GBP/EUR used to convert 500GBP to euro zone

TTP / TKT used to display where booking is valid for e-ticketing

TTS / P2 used to split passenger 2 from TQT1

RRN / 3 to copy PNR with the same numbers of passengers

2 / * ABC123 used to insert Airline locator to passive segment on sector 2 where ABC123 is the Vendor locator

FQMLONDELSINPERSYDBNEAKLLAXEWRLON used to calculate mileage check with multiple cities


2ND-REISSUE MANUAL ENTRY ON THE FO LINE:
original 1st e-ticket number first e-ticket issued Date second e-ticket open for use for exchange

FO 932-2572408829 LON06NOV08/91240461/ 932-2572485534 E1

Used to determine the first coupon of the PNR inside the open for use – TWD FA or FHE line

Note: If the current e-ticket record - OPEN FOR USE – is not in the booking anymore make sure that the ‘open for use to exchange’
Electronic ticket is entered using FHE e.g. FHE932-1234567895 because without it you cannot drive the e-ticket for reissue

SAMPLE BOOKING BELOW:

--- TST RLR ---


RP/LONEM3100/LONEM3100 JN/SU 26JAN09/1312Z 2SEMD5
LONEM3100/0508JL/9DEC08
1.AMADEUS/SAMPLE MR
2 SQ 321 M 30JAN 5 LHRSIN HK1 2205 1845 31JAN E SQ/MF6YEH
3 SQ5018 Y 03FEB 2 SINRGN HK1 1420 1545 03FEB E SQ/MF6YEH
OPERATED BY SILKAIR
4 SQ5017 Y 18FEB 3 RGNSIN HK1 1640 2115 18FEB E SQ/MF6YEH
OPERATED BY SILKAIR
5 SQ 322 M 18FEB 3 SINLHR HK1 2345 0545 19FEB E SQ/MF6YEH
6 AP LON +442073121700 - EMERALD GLOBAL LIMITED - A
7 AP FARE781INC
8 AP EMAIL [email protected]
9 AP LAST TICKETING DATE: 23APR
10 APE [email protected]
11 TK OK26JAN/LONEM3100//ETSQ
12 RM PAX REQUEST VEGETARIAN MEAL
13 FHE618-25728786680  (ORIGINAL 1ST E-TICKET ISSUED)
14 FA PAX6182573640452/ETSQ/26JAN09/LONEM3100/91240461/S2-5 FIRST REISSUED FA LINE
15 FB PAX 2600015307 TTP/ITR-EMLA/RT/T1 OK ETICKET/S2-5
16 FE PAX *M*QS-- VALID SQ/MI ONLY/ DOB-09DEC08/S2-5
CONTINUATION:
 1ST / 2ND / 3RD RE-ISSUE ALWAYS DISPLAY TWD LINE WHERE OPEN-FOR-USE E-TICKET TO BE EXCHANGE.

TKT-6182573640452 RCI- 1A LOC-2SEMD5


OD-LONLON SI- FCMI-N POI-LON DOI-11DEC08 IOI-91240461
1.SETT/AUNGMR ADT ST
1 OLHR SQ 0317 M 31JAN 1055 OK MITX6M O 16JAN03APR 20K
2 OSIN SQ 5018 Y 03FEB 1420 OK MITX6M O 16JAN03APR 20K
3 ORGN SQ 5017 Y 18FEB 1640 OK MITX6M O 31JUL 20K
4 SIN SQ 0322 M 18FEB 2345 OK MITX6M O 31JUL 20K
LHR
FARE N GBP 525.00 P IT
TAX GBP 168.80YQ
TAX GBP 13.60YQ
TAX GBP 73.10XT
TOTAL GBP 780.50 IT
/FC LON SQ SIN SQ RGN M/IT SQ X/SIN SQ LON M/IT END XT0.80YR40.0
0GB19.70UB12.60SG
FE QS-- VALID SQ/MI ONLY
FO618-2572878668E1LON11DEC08/91240461/618-25728786682E1 original first reissue FO line
FP NONREF AGT
FT SQUK263 original first e-ticket should always remain here
NET REPORTING IT/BT

ENTER THIS: FO*L14 FO LINE ‘OPEN FOR USE’ E-TICKET TO EXCHANGE

Below is what should look like on FO LINE:

FO618-2572878668E1LON11DEC08/91240461/618-25736404522E1 2nd Reissue FO line will


Appear on the PNR line.
IF IATA FORM OF PAYMENT IS CREDITCARD AMEX [AX], VISA [VI] or MASTERCARD [CA]
Usual entry 16 digits of the Card

FPCC VI xxxxxxxxxxxxxx / 0710

Type of credit card Expiry Date of the Card

TTK / A 30K used to override baggage allowance on CAT35 or IATA without amending it inside the graphic display

TJQ / SOF used to display all the e-ticket issued

TJD / SOF used to display daily documentation report for the grand total amount

TTR / L 6 used to re-print e-ticket agent coupon where FB line is on line 6 in the Booking

E-TICKET REFUNDS ENTRIES


Always retrieve the PNR first if the booking has already been cancelled then follow all the required entries below:

TWD / TKT 932-1234567895 Always use this entry first to check whether the e-ticket is still open for use before processing the refund

TRF 932-1234567895 / FULL used to process full refund without cancellation charge

TRF 932-1234567895 / FULL / CP 100 A used to process full refund with a cancellation charge of GBP100.00

TRF 932-1234567895 / TAX used to process refund taxes only

TRF 932-1234567895 / AA XYZ123 used to process full refund with Airline Authority Code – XYZ123

Always end/enter this – TRFP – in any entry may used on the above procedures to be able to process the refund
* Any discrepancy shown during TRFP entry between FP amount & Refund Total – then entry to be use is = TRFU/FPA1 tot ref amount
************ TO FILED AND ISSUE A VMCO ************
Type of Service (Read Note - A below) Present Date During Issue

IMCM Q / VS LHR 10SEP / P1 Passenger 1

VMCO entry Issuing Carrier Collection Point

Note-A: To check all the type of services enter this: TMI / I ?

TMI / L 6 / F GBP50.00 used to add the service charge fee where VMCO line 6 is the main line

TMI / H REBOOKING FEE FOR free text used to add passenger’s name plus free format i.e. flights details etc.

TMI / B 932-1234567895 need to add the international e-ticket number in conjunction of the VMCO

FM0 / L6 < FPNONREF AGT / L6 used to insert 0% commission, form of payment, end and receive after inserting on line 6

TQM used to view the VMCO TRDC / 5678 used to cancel E-refund processed when error occurs where 5678 is sequel number in TJQ report
TTM used to issue the VMCO

MANUALL TICKETING ENTRIES FOR IT & BT FARE BUILD SCREEN:

TTC OR TTC / PAX used to create a fare build shell for an Adult and Child passengers

TTK / B fare basis used to insert fare basis

TTK / A 20K used to insert Baggage Allowance


Min Max/stay
TTK / L1-2 / V NVB NVA used to display where segment 1-2 need to apply the validity of the travelling seasons

TTK / L3-4 / V NVB NVA used to display where segment 3-4 need to apply the minimum/maximum stay requirements

TTK / L3-4 / V XX NVA used to display where segment 3-4 minimum stay not applicable (type XX if min stay is not applicable) but maximum stay is required

TTK / L 2 X used to apply where stopover is not permitted on segment 2 (insert X on segment 2 for transit only)
Replace X to O if stopover is permitted

TTK / U GBP amount used to add the Net Amount ( U – is for BT ticketing and I – is for IT ticketing )

TTK / X 40.00GB / X 19.70UB / X 132.00YQ / X 8.90JC used to add all the taxes breakdown

TTK / C LON VS X / SIN VS AKL VS X / HKG Q3 VS LON END ROE0.00 used to add the fare calculation and end it with END ROE0.00

TTK / ZXF JKF2.5 used to add the PFC where this entry is for USA only

FE VALID ON VS ONLY / NONEND / NONREROUTE / NONREF used to add the Endorsement Box

FP NONREF AGT; FV VS; FM0; FT * ABC567; RFMY; ER used to add Form of Payment, Validating Carrier, Commission, Tourcode, & end/receive
By inserting all these at one time

Form of Payment Carrier 0% Commission Tour Code End & Receive

TQT / T1 used to display and double check the TST filed fare shell before issue

TTP / ITR – EMLA / RT used to issue or drive the E-ticket in which includes itinerary and email sent to the Consultant or passenger’s email address

HE ETT EK used to display Emirates Airlines information for E-ticket Functions/Guidelines


RPP / RLC – locator To retrieve non-existence booking to look at the history and travelling dates
RPP /TST1 To retrieve non-existence last ticketing date into TST shell
GGAMAGB To view pages on Interlining/Commission table,etc….
GP9 – for commission table page & PV/C – for Agent validating carriers page
FXP/S2RW,4,5,7-9/A-DONE3 To filed RTW fare with certain segments

FXP/R,U,VC-xx To file CAT35 with the Airline Carrier included where XX is the airline carrier code
FXP/S3-4/R,U,LON,FS-GBP To filed CAT35 inbound fare where FS-GBP is used for the convertion fare - SOTO
FQM LON SIN AKL LAX JFK LON Used to check Mileage
IEPJ-EML-email address Used to re-send e-ticket number itinerary through consultant’s email address
FXP then FXV01/P1,2,3,4 Used to force fares/taxes with multiple fare basis where FXP cannot filed IATA fare in single entry for 4 pax
FXB/RUNN Used to filed UMNR iata fare
ES / G office ID – B Used to forward 1 booking to another Agent and put it on their Q’s

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