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It Applications in Business Communication: By: Deepika Nift Kolkata

Technological tools can enhance communication if used effectively. The document discusses various digital tools that can aid business communication at different stages: (1) Tools for planning like outliners and project management software; (2) Tools for gathering information like databases and push technologies; (3) Tools for analyzing and organizing like spreadsheets and statistics programs; (4) Tools for writing like word processors, spelling checkers, and reference materials; (5) Tools for presenting like desktop publishing and HTML; (6) Tools for transmitting like videoconferencing and email; and (7) Tools for collaboration like internet chat and web meetings. Future developments may integrate these technologies more seamlessly and convergence digital tools.

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31 views

It Applications in Business Communication: By: Deepika Nift Kolkata

Technological tools can enhance communication if used effectively. The document discusses various digital tools that can aid business communication at different stages: (1) Tools for planning like outliners and project management software; (2) Tools for gathering information like databases and push technologies; (3) Tools for analyzing and organizing like spreadsheets and statistics programs; (4) Tools for writing like word processors, spelling checkers, and reference materials; (5) Tools for presenting like desktop publishing and HTML; (6) Tools for transmitting like videoconferencing and email; and (7) Tools for collaboration like internet chat and web meetings. Future developments may integrate these technologies more seamlessly and convergence digital tools.

Uploaded by

ds_frnship4235
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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IT APPLICATIONS IN

BUSINESS
COMMUNICATION

By:
DEEPIKA
NIFT KOLKATA
 
Technological tools can uniquely enhance the human ability
to communicate. But as with any set of tools, how one
uses them determines their degree of effectiveness.
By using your mind both to create messages and to focus
the technology appropriately, you can improve the quality
of your communication.
Tools for constructing messages in all
stages of the writing process
Tools for presenting messages
Tools for transmitting messages
Tools to assist collaboration
Tools for constructing a message
Writing Activity Digital Tools

 Planning Outlining or Brainstorming


Project Management*
Personal Information Managers*
 Gathering and Collecting Push
Information Database

 Analyzing and Organizing Statistics


Spreadsheet
Graphics
Outlining or Brainstorming
 Writing Word Processing/Voice Recognition
Spelling Checker/Thesaurus
Grammar and Style Checker
Reference
Graphics and Drawing
PLANNING
Example of a planning tool – the outliner. It shows a split
screen with the first part of the outline in the top part and
a later part the writer is working on in the bottom. It is
one way to work with the outlining tool.
Idea generation tool for planning
*Project Management programs-are excellent for planning
the project. They allow you to identify all the tasks needed to
complete the project, to determine how much time each task
might take, and to generate a time-and-task chart. Also, they
help you keep track of your progress and determine how to
reallocate your resources to complete the project on time or
within budget.

*Personal Information Management tools-By using this we


can plan time for completing writing projects. These are
merely annotated electronic calendars. Excellent for
scheduling writing tasks. They will remind us of tasks to
complete and days remaining before a document needs to be
completed
GATHERING
Tools for gathering and collecting information

Push Technologies
Filtered Channels
my.yahoo.com
my.msn.com
Company portals
Personal Agents
Google news alerts
Journal alerts
Aggregators (RSS) Illustrates my.yahoo.com with information
pushed to the desktop, information the user
has selected, laid out, and even formatted.
Database tools-provide a convenient way to collect information.
Data can be gathered from internal or external computers.

RefWorks (shown here) is a web-based database programs designed to help


users manage collections of various types of media. A user can enter data
directly or download directly from online catalogs and databases.
ANALYZING
&
ORGANIZING
Computer programs help us analyze and interpret data with
statistics and graphics.

Shows that today’s spreadsheet programs can analyze data in many ways. They help
writers make sense of raw data so that they can interpret it clearly for their readers.
WRITING
Tools:
Word Processing-helps us capture, manipulate, edit and revise
our messages.
Voice Recognition-free the writer from keying messages.
Spelling Checker-supplement proofreading but do not replace it.
Thesaurus-the electronic thesaurus gives easy access to
synonyms.
Grammar and Style Checker-only suggestion systems. Also
evaluate a variety of other elements of writing quality.
Reference-a wide variety of reference books are available for easy
access.
Graphics and Drawing-assist in supplementing textual materials
Some Word Processing Features for Business Writers
Editing/Revising Features
Special Function Features

Editing/Revising Features
Insert/Delete
Move/Copy
Search/Replace
Calculating/Sorting
Tables
Hidden Text or Remarks
Hyphenation
Formatting/Styles
These are some of the detailed editing/revising features that help writers everyday. Once familiar with
these features, most writers will use them regularly.
 
Special Function Features
Footnotes
Table of Contents and Index Generators
Merge
Macros
QuickText and AutoText Shortcuts
Headers and Footers
Speech Recognition: Just talk to your PC and your
words appear immediately on the screen, in letters,
email, chat rooms, and more.
This writing tool, the grammar checker, is one that is continuously improving.
However, it is still a suggest system. A writer must decide whether to follow
its suggestions and determine how to implement them best.
 
Illustrates a version of the Collegiate Merriam-Webster electronic dictionary – a
reference tool. With multitasking and dedicated toolbars, writers can now easily
switch between word processing and reference programs.
Shows some of the SmartArt options writers can use to complement
graphically their writing.
Tools for Presenting a message

Today you can present your document in print or electronic


form.

For print publications one can use desktop publishing soft


wares or word processing soft wares.

For electronic publications, you also can use these programs to


generate files in hypertext markup language of portable
documents file format. In addition to text and graphics an
electronic document can contain links, audio and video
elements also.
Tools for Transmitting a message
 
A video conference (also known as a videoteleconference) is a set of
interactive telecommunication technologies which allow two or
more locations to interact via two-way video and audio
transmissions simultaneously. It has also been called 'visual
collaboration' and is a type of groupware. Videoconferencing differs
from videophone calls in that it's designed to serve a conference
rather than individuals.

A fax (short for facsimile) is a document sent over a telephone line.

Electronic mail, most commonly abbreviated email or e-mail, is a


method of exchanging digital messages.
Tools for Collaborating a message
Asynchronous Tools

Asynchronous is any learning event where interaction occurs


intermittently with a time delay. This allows learners to participate
according to their schedule, and be geographically separate from
the instructor.

E-mails
 The most popular and easiest used communication tool is e-mail.

Discussion Boards
 Even though discussion boards are not simultaneous, they can be
interactive.
Synchronous Tools
Internet Chat:
There are many public chat rooms including instant messaging
that can be used to conduct sessions.

Web Meeting:
Web Meeting is a synchronous whiteboard combination with
many features that are helpful . While the users are typing in
the keyboard chat, they have a whiteboard available to draw on
or use as a board for projecting applications from their
computer screens or sharing what is on the computer for
participants.
Net Meeting:
Net Meeting is a free product that "delivers a complete conferencing
solution for all Windows users with multi-point date conferencing, text
chat, whiteboard, and file transfer, as well as point-to-point audio and
video.

Web Board: 
Web Board has synchronous chat rooms within its secure system which
are transcripted. A whiteboard opens at the same time to allow writing
with math, accounting and chemistry notations or drawing. 

Video Conferencing:
Basically, a video conference system has audiovisual equipment
(monitor, camera, microphone, and speaker) as well as a means of
transmitting information between sites.
Future developments expect to integrate present
technologies more smoothly, making them easier to
use. Digital convergence will provide the vehicle for
bringing us on-demand transactions, Future
developments will likely mean more need for good
basic communication skills.
T HANK YOU!!!!

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