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Training & Developing Employees

The document discusses training and developing employees within an organization. It covers orienting new employees, the training process, analyzing training needs, and various training methods. The training methods section explores both on-the-job and off-the-job training techniques. It also discusses managing organizational change, using organizational development (OD) approaches, and evaluating the effectiveness of training efforts. The overall document provides an overview of different aspects of training programs and developing employees within a company.
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0% found this document useful (0 votes)
25 views13 pages

Training & Developing Employees

The document discusses training and developing employees within an organization. It covers orienting new employees, the training process, analyzing training needs, and various training methods. The training methods section explores both on-the-job and off-the-job training techniques. It also discusses managing organizational change, using organizational development (OD) approaches, and evaluating the effectiveness of training efforts. The overall document provides an overview of different aspects of training programs and developing employees within a company.
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Training & Developing Employees

Orienting Employees
• Orientation provides new employees with basic
background information needed to perform the job
satisfactorily.

• Brief, informal / lengthy courses

• HR Specialist – Supervisor – Colleagues

• Employee handbooks & legal bindings

Importance
– Makes new person feel welcome & part of the team
– Avoids time-consuming or dangerous errors

Successful Orientation – new employee should:


– feel welcome & at ease
– Understand organisation & key facts as policies & procedures
– Be clear of work & behaviour expectations
– Socialize into the firm’s ways of acting & doing things
The Training Process
• Training refers to imparting new or present
employees the skills they need to perform their jobs

• Strategic Context Of Training


– Performance Management

• 5-step Training & Development Process


– Needs Analysis
– Instructional Design
– Validation
– Implementation
– Evaluation
The Training Process
• Training, Learning & Motivation
– Checking ability & motivation for screening out low-potential trainees
– Make the learning meaningful
– Make skills transfer easy
– Motivate the learner

• Analyzing Training Needs


– For new employees
– For current employees

• Task Analysis

• Performance Analysis
Training Methods
I. On-the-job training
– Coaching or Understudy method
– Job Rotation
– Special Assignments

Advantages
– Relatively inexpensive
– Trainees learn while producing
– No need for classrooms / programmed learning devices
– Facilitates learning

4 steps
– Prepare the learner
– Present the operation
– Do a tryout
– Follow Up
Training Methods ..contd

1. Apprenticeship Training

2. Informal Learning

3. Job Instruction Training

4. Lectures

5. Programmed Learning

6. Literacy Training Techniques

7. Audiovisual – Based Training


Training Methods ..contd

8. Simulated Training

9. Computer Based Training

10. Electronic Performance Support Systems (EPSS)

11. Distance & Internet Based Training


• Tele-training
• Video-conferencing
• Internet
Training Methods ..contd

• Management Development is any attempt


to improve managerial performance by imparting
knowledge, changing attitudes, or increasing kills.

• Succession Planning

• Managerial On-the-job Training


– Job Rotation
– Coaching / Understudy
– Action Learning

 Research Insight
Training Methods ..contd

II. Off –the – Job Training & Development


Techniques

1. Case Study Method


2. Management Games
3. Outside Seminars
4. University – related programs
5. Role Playing
6. Behaviour Modeling
7. Corporate Universities & In-House Development Centers
8. Executive Coaches
Managing Organizational Change
& Development
• What to change
– Strategy/ Culture/ Structure/ Technology/ Attitudes & Skills

• Overcoming Resistance to change


1. Unfreezing
2. Moving
3. Refreezing

• How to Lead change : 10 steps process


Using OD
• Organizational Development
is a special approach to organizational change in which
employees themselves formulate & implement the
change that is required.

• Human Process Applications

• Technostructural Interventions

• HRM Applications

• Strategic OD Applications
Evaluating the Training Effort
• Designing the study

• Training Effects to measure


– Reaction
– Learning
– Behaviour
– Results
Thank You !

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