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Process Technology Presentation

þ This document discusses different types of process technologies used in operations. It defines process technologies as the machines, equipment, and devices that help operations create or deliver products and services. þ It identifies four main types of process technologies: material processing technologies, information processing technologies, customer processing technologies, and technologies that integrate multiple areas. Modern technologies often process combinations of these areas. þ Key characteristics of process technologies include their degree of capital intensity, flexibility, and ability to link separate activities together into interconnected systems. Process technologies must be chosen based on their fit with an operation's performance objectives and market requirements.

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Jerielyn Reyes
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5K views

Process Technology Presentation

þ This document discusses different types of process technologies used in operations. It defines process technologies as the machines, equipment, and devices that help operations create or deliver products and services. þ It identifies four main types of process technologies: material processing technologies, information processing technologies, customer processing technologies, and technologies that integrate multiple areas. Modern technologies often process combinations of these areas. þ Key characteristics of process technologies include their degree of capital intensity, flexibility, and ability to link separate activities together into interconnected systems. Process technologies must be chosen based on their fit with an operation's performance objectives and market requirements.

Uploaded by

Jerielyn Reyes
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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þ What does the technology do which is different
from other similar technologies?
þ How does it do it? That is, what particular
characteristics of the technology are used to
perform its function?
þ What benefits does using the technology give to
the operation?
þ What constraints does using the technology place
on the operation?
a p
þ Ôdentify the process technology used in any operation
þ Describe the significant materials-processing
technologies.
þ Describe the significant information-processing
technologies.
þ Describe the significant customer-process technologies.
þ Understand how process technologies are chosen.
    
þ the machines, equipment and devices that
help operations to create or deliver products
and services.

þ ï  
 
þ ï  
 
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Hospital body scanner


Disney World use
flight-simulation
technologies
Ô   
  
  

     

mccounting System
Stock Control System
Ôntegrating Technologies
þ The distinction between material,
information and customer processing
technologies is for convenience only
because many newer technologies with
greater information-processing capability
process combinations of materials, people
and customer
V    V p
þ processes shoppers, products and information
þ provides information for operations control systems and
financial systems, such as information on slow-moving
items, out-of-stock items, cashier speed and store turnover
and profitability.
     

þ `aterial
þ Ônformation
þ Customer
`   
þ Technologies which have had a particular impact
include numerically controlled machine tools,
robots, automated guided vehicles, flexible
manufacturing systems and computer-integrated
manufacturing systems.
þ ?
 
 
 
? ?. Performs the same types of metal-cutting and
forming operations which have always been done, but
with control provided by a computer
þ Y are Ǯautomatic position-controlled
reprogrammable multi-function manipulators having
several degrees of freedom capable of handling
materials, parts, tools or specialized devices through
variable programmed motions for the performance of a
variety of tasksǯ.
þ m
    m  are small,
independently powered vehicles which move materials
to and from value-adding operations
þ 
 
 ` are
Ǯcomputer-controlled configurations of semi
independent workstations connected by automated
material handling and machine loadingǯ.
þ ?
 
 ?` is the
integration of computer-based monitoring and control
of all aspects of the manufacturing process, drawing on
a common database and communicating via some form
of computer network.
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þ ˜  Sushi are sushi
restaurants with an
accent on style.
þ They employ technology
to create their unique
atmosphere.
þ Prepared dishes are
circulated around the
sitting area on a moving
conveyor.
þ Customers simply take
what they want as they
pass by.

   
þ Ônformation-processing technology, or just
information technology (ÔT), includes any device
which collects, manipulates, stores or distributes
information.
 ` 
þ m local area network- allows decentralized information processors such as
personal computers to communicate with each other and with shared
devices over a limited distance
þ The internet - allows access to the World Wide Web, the distributed
hypermedia/hypertext system. (information overload )
þ Extranets - allowing customers, suppliers and banks to exchange trading
information
þ E-business - the use of internet-based technology, either to support
existing business processes or to create entirely new business opportunities
þ `-business - the phrase now frequently used to cover applications that
combine broadband internet and mobile telephony devices
þ Decision support systems (DSSs) - Uses data storage, models and
presentation formats to structure information and present consequences of
decisions
þ mutomatic identification technologies
?
   
þ The way we classify technologies is through
the nature of the interaction between
customers, staff and the technology itself.
?     ?  
  

þ m   


the customer takes control of the technology
Example: `obile phone service, internet-based ordering,
e-mail, cash machines
þ    
Customers are guided and thus interacting with the
technology, but the technology Ǯprocessesǯ the customers
and controls them by constraining their actions in some way.
Examples: being a Ǯpassengerǯ in an aircraft, mass
transport systems, moving walkways and lifts, cinemas
and theme parks
þ à      
for staff to track customersǯ movements or transactions
in an unobtrusive way
Examples: security cameras, retail scanners, credit card
tracking
þ     
 
The benefits to the customer are a more flexible service
Example: Call centre technology, travel shopǯs booking system
?    
þ
   

  - the ratio of
technological to human effort it employs is sometimes called
the capital intensity of the process technology
þ
   

  - the ability to
shift to a different level of useful capacity quickly and cost
effectively
þ
     


  - linking together of separate activities within a
single piece of process technology to form an interconnected
processing system
?   
þ `arket requirements evaluation includes
assessing the impact that the process technology
will have on the operationǯs performance
objectives:
ë Quality
ë Speed
ë Dependability
ë Flexibility
ë Cost
þ p  Y V  an
assessment of the potential that the organization
is acquiring through its process technology

þ ?   - the things it will find difficult to


do because of the acquisition of the technology.
þ ?   - the things which the operation
can now do because of the technology.
þ Financial evaluation involves the use of some
of the more common evaluation approaches,
such as net present value.
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Discount factor for 6 periods 3.78448
Present value of net cash flows: $50,000 x 3.78448 $189,224.00
Capital Ônvestment 180,000.00
Net present Value +#'',$""
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