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Process Layout Final

The document discusses process layout in hospitals. It explains that process layout groups similar processes together to provide flexibility while considering both qualitative and quantitative factors in deciding the physical arrangement. Examples given include physician offices, clinics, and hospitals. Departments are often separated into areas like intensive care, surgery, outpatient, medicine, etc. Both a closeness rating chart and trip matrix are presented to analyze qualitative and quantitative measures for determining optimal layout. The conclusion states that improved layouts that save costs will pay back the one-time change costs over years by making the facility more efficient.

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Anupam Chaplot
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154 views9 pages

Process Layout Final

The document discusses process layout in hospitals. It explains that process layout groups similar processes together to provide flexibility while considering both qualitative and quantitative factors in deciding the physical arrangement. Examples given include physician offices, clinics, and hospitals. Departments are often separated into areas like intensive care, surgery, outpatient, medicine, etc. Both a closeness rating chart and trip matrix are presented to analyze qualitative and quantitative measures for determining optimal layout. The conclusion states that improved layouts that save costs will pay back the one-time change costs over years by making the facility more efficient.

Uploaded by

Anupam Chaplot
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Process Layout :

Healthcare
Process Layout in Hospitals
 High variability among patients
 Groups types of processes to provide

flexibility
 Weigh both quantitative & qualitative factors

in deciding the physical arrangement


 Examples : Physician Offices, Clinics &

Hospitals
 Separate departments: Intensive care,

surgery, OPD, medicine, etc


Qualitative Measure -Closeness Rating Chart
Entran Waitin Dischar Dispens Recepti ICU Gift Cashier Pharma
ce g area ge ary on Shoppe cy
counter

Entrance - U I O A X U O O
Waiting - E E O E X U O
area

Discharge - E U X U A A
counter

Dispensary - U O X E I
Reception - U U O O
ICU - U X O
Gift Shoppe - U U
Cashier - I
Pharmacy -
Factors for Closeness
 Whether similar equipment or facilities are
used or similar work performed
 Sharing the same personnel, records &

communication
 Sequence of workflow
 Unsafe or unpleasant conditions
Quantitative Measure - Trip Matrix
Entran Waitin Dischar Dispens Recepti ICU Gift Cashier Pharma
ce g area ge ary on Shoppe cy
counter

Entrance - 8 1 3 80 1 2 5 6
Waiting - 30 27 11 45 2 14 8
area

Discharge - 43 5 0 2 95 56
counter

Dispensary - 5 9 0 49 21
Reception - 4 9 13 8
ICU - 6 32 28
Gift Shoppe - 9 6
Cashier - 18
Pharmacy -
Hospital Layout - Level 0
Hospital Layout - Level 1
Conclusion

 Improved Layouts that save costs will pay the


one-time layout change costs over the years
 Cost – Benefit analysis to justify such changes

& make the facility more efficient


Thank You

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