1- Which of the following is true about organization information

security policy?

a- Applies to actions of the employer, not the employee

b- Deals with handling of confidential data
c- Deals only with data held on computers
d- Covers licensing of OS software

2 E-commerce is used to describe business that:

a- Uses computers to carry out its work

b- Is carried out using electronic funds transfer
c- Involves import & export of electronic equipment
d- Buying or selling goods or services online

3- Which one of these computer types is the most powerful?

a- Laptop
b- Server
c- Mainframe
d- Personal Computer

4- The speed of the CPU can be measured in:

a- Megabytes
b- Megahertz
c- Megacycles
d- Megawatts

RAM ROM
5-
 a- OS is loaded into it when the PC is switched on
b- Its contents disappear when the PC is switched off
c- Its contents are fixed during the manufacture of PC
d- Its contents change constantly as the PC is used
e- You cant write to this type of memory

RAM: A, B , D
ROM: C , E

6- 1 Gigabyte is approximately:

a- 1000 bytes
b- 1000 bits
c- 1000 kilobytes
d- 1000 megabytes

7- Which one of these devices can be used both to input & output
data in the same time?

a- Printer
b- Microphone
c- Touch screen
d- Light pen

8- Which statement about formatting computer storage media is

true?

a- All OSs format disks in the same way

b- You cant format a disk if it has been formatted already
c- Pre-formatted disk can be used immediately to store data
d- You should regularly format floppy disks
 C

9- Which two of these are operating systems?

a- Netscape Navigator
b- Linux
c- Outlook
d- Windows
e- Yahoo!

B,D

10- Which of the following best describes GUI?

a- A graphics package for technical illustration

b- Typing in commands to operate a computer
c- A system using windows, icons and a pointer to operate a
computer
d- Providing graphical online help to assist a computer user

11- Which one of these is the type of network that links computers in
different cities or countries?

a- LAN
b- Ethernet
c- PSTN
d- WAN

12- Which statement best describes an intranet?

a- A network that is shared between more than one organization

b- A network of computers accessible to every one
c- A world-wide collection of computer files connected by links
d- An internal network using e-mail & web within a single
organization
 D

13- Which statement best describes an extranet?

a- A network using web & e-mail to share data between

organizations
b- An extra-fast intranet within a single organization
c- A very large intranet used by general public
d- A network used to share data within a single organization

14- Which statement about the internet is false?

a- It enables computers with different OSs to exchange data

b- It is not controlled by any single organization
c- You need a license to publish material on the internet
d- It allows computers to share data over large distances

15- Which statement about connecting to the internet is true?

a- Data transfer is slower with a digital line than with an analog line
b- The processor speed of the computer affects the speed of data
transfer on the internet
c- A 14.4 kbps modem transfers data more slowly than a 56.6 kbps
modem
d- The speed of data transfer doesnt vary significantly with the time
of day

16- For which two of the following tasks would a computerized

solution be most appropriate?

a- Assessing employee performance

b- Enforcing rules & regulations
c- Generating invoices
d- Carrying out stock control
 e- Providing a customer support help-line

C,D

17- For which two of the following tasks in hospitals & healthcare
would large scale computer applications be most appropriate?

a- Bereavement counseling
b- Tracking treatment costs
c- Informing a patient of a diagnosis
d- Providing a medical database
e- Treating mental health issues

B, D

18-What is the meaning of the letterE in the word E-Mail?

a- Express
b- Electric
c- Electronic
d- Efficient

19- Which two of the following statements about Purchasing

Online are true?

a- Initial shipping of goods is normally free

b- The supplier covers the cost of returning goods
c- The consumer rights of the suppliers country apply
d- Its more difficult to return goods purchased online than goods
bought in a shop
e- Online purchases are free of customs duties

C, D

20- Which two of the following contribute to a good working

environment for a computer operator?

a- Use of a monitor filter to reduce glare

 b- Sitting as close as possible to the monitor
c- A good level of ventilation in the room
d- Plenty desk space to move the mouse
e- The keyboard positioned close to the front edge of desk

A, C
21- Which one of the following demonstrates poor health & safety
practice in the use of computers?

a- Running several applications at the same time

b- Only using a single power socket for each PC
c- Using out-of-date software
d- Touching internal parts of the PC
D

22- Which statement about computers & environment is true?

a- You cant recycle paper from an inkjet printer

b- Using an animated screensaver saves power
c- If a PC needs to be left on, you wont save energy by switching off
the monitor
d- Laptops on standby use less electricity than when running
normally

23- Which two of the following statements are true about access
rights?

a- Are intended to protect companys intellectual property

b- Decide who can work in a building outside office hours
c- Determine which files individuals can read or change on a
network
d- Are the same for all users on a single network
e- Depend on the computer you use to access the network

B,C

24- Which statement describes computer backup?

 a- Moving all your old computer files from the HD to disks or
magnetic tapes
b- Copying your computer files to a separate storage device
c- Using the previous version of a computer file
d- Saving your files every time you finish working on them

B
25- A mobile phone which has been insured but not password
protected has been stolen. Which one of the following consequences
may result?

a- Misuse of confidential numbers

b- Meeting the cost of replacement
c- Paying for calls made after the theft is reported
d- Taking out new insurance on the replacement phone

26- Which statement about Anti-Virus software is true?

a- Before accessing the internet, you must run a virus check

b- Deleting an infected file will eliminate the virus
c- Anti-Virus software can detect all known viruses
d- Anti-Virus software can disinfect applications and files
D

27- Which statement about copyright is true?

a- Text on a web page can be freely copied and re-used

b- Graphics published on the web are subject to copyright
c- When you buy software, the copyright transfers to you
d- It is legal to share any audio files on the internet

28- Freeware is the term that is applied to:

a- Software that you can try free of charge before buying

b- Software that you dont have to pay for
c- Old versions of commercial software that are out of date
d- Software that will run under any OS
 B

29- Which two of the following statements are true about data
protection legislation?

a- Deals with industrial espionage between competing companies

b- Can result in litigation if personal data is not adequately
protected
c- Means that personal data must be stored for a certain period of
time
d- Ensures that laws about data security are the same in every
country
e- Obliges organizations to protect confidential data within their
control

C, E

30- For which two of the following tasks in hospitals & healthcare
would large scale computer applications be most appropriate?

a- Establishing bed availability

b- Providing information to relatives
c- Informing a patient of a diagnosis
d- Tracking patient medical history
e- Treating mental health issues

A, D

31- Which statement about the use of E-commerce is true?

a- An internet connection is optional for E-commerce

b- Transactions can occur anywhere in the world
c- Customers can only pay by e-mailing credit card details
d- Customers give up right to return unsatisfactory goods

32- Which one of the following statements about safety precautions

when using computers is true?
 a- Faulty cables should be repaired using insulating tape
b- You should shut down your PC by unplugging it from the
electricity supply
c- There is no safe way to run cables across open areas
d- More than one computer should not use the same power socket
D

33- Which one of the following is a digital line used for both voice &
data?

a- ISDN
b- FTP
c- HTTP
d- PSTN

34- Which & statement about computers environment is true?

a- Running an animated screensaver saves power

b- Printer toner cartridges can be recycled
c- You can't recycle paper from a laser printer
d- Laptops on standby use more electricity than when running
normally

35- Which one of the following statements describes backup

a- Restoring work from an older file

b- Copying a file from your C: drive to your Desktop
c- Keeping copies of data in two locations
d- Moving a file to a different folder on a hard drive
C

36- Shareware is the term that applied to:

a- An application that is used to track the movement of stocks &

shares
b- Software that you try for free but pay for if you keeps it.
c- An application for which a multi-user license is available.
 d- Any software than can be used on a server.

37- Which two of the following have a significant influence on the

speed at which a computer performs?

A- Installing new applications

B- Clearing all the unwanted files off a hard disk
C- Installing a smaller monitor
D- Increasing the amount of RAM
E- Adding a CD-ROM drives

B, D

38-Which one of the following devices can be used to output data

from a computer?

a- Light pen
b- Joystick
c- Speakers
d- Keyboard

39-Which of the statements correctly completes the following

statement? A computer OS:

a- Does not control devices such as printers that are connected to the
PC
b- Is the hardware the computer uses to run software
c- Is not necessary on some very powerful PCs
d- Enables all the other programs to run

40-Which one of these stages of software development is the last stage

to be finally completed?
a- Analysis
b- Design
c- Programming
 d- Testing

D
41-Which one of these is application software?

a- VGA card
b- Word processing
c- CPU
d- HD

42-Which one of the following does not influence the performance of

the PC?

a- The amount of free space on the PC's HD

b- The amount of main memory (RAM) installed
c- The use of a trackball rather than a mouse
d- The type of graphics card installed

43-Which two of the following devices can be used to input data to a

computer?

a- Light pen
b- Printer
c- Plotter
d- Mouse
e- Speaker

A, D

44- Which one of these storage devices provides the fastest access to
data?

a- Zip disk
b- Floppy diskette
c- Hard disk
d- CD-ROM
 C

45-Which two of these are operating systems?

a- Windows
b- Mac OS
c- Outlook
d- Internet explorer
e- Google

A, B

46-Which one of these stages of software development is the first

stage to be finally completed?

a- Testing
b- Design
c- Analysis
d- Programming

47-Which one of these is the type of network that links computers in

a single site or location?

a- LAN
b- Internet
c- PSTN
d- WAN

48-Which three of these resources can be shared by multiple users at

the same time?

a- Mouse devices
b- Monitors
c- Applications
d- Files
e- Disk storage
 C, D, E

49-Which of the following descriptions of an extranet is true?

a- A world-wide collection of files connected by links

b- A very large intranet within an organization
c- An extra-fast intranet for web & e-mail
d- Shares data between two or more organizations

50-Which of the following statements applies to PSTN?

a- A network designed to transmit high speed digital data

b- It is the internet e-mail system
c- It is a form of satellite communication
d- The public analog telephone network

51-For, which two of these tasks would people, be more appropriate

than computers?

a- Calculating payroll for staff

b- Motivating staff
c- Storing a list of staff contact details
d- Providing a customer support help line
e- Maintaining a list of every item in the company's inventory of
goods

B, D

52- You can reduce the risk of eye strain by one of the following
actions

a- Using the brightest possible screen setting

b- Setting the screen facing a window
c- Setting approximately 12'' from your monitor
d- Having your eyes level with the top of your monitor
 D

53-Which two statements about passwords are true?

a- You should use the same password for everything

b- You should write down your password & keep it in a convenient
place
c- Passwords should contain both letters & numbers
d- Once you create a password, you can't change it
e- A password should be known only to the user

C, E

54-A laptop which has been password protected but not backed up
has been stolen. Which one of the following consequences may result?

a- You will have to change your e-mail address

b- Confidential files can be misused
c- You will need to change your password
d- Work stored on the laptop will be lost

55- Anti-Virus software can disable a virus on your computer, this

action is called?

a- De-installing
b- Disinfecting
c- Restoring
d- Scanning

56- Which of the following statements about copyright is true?

a- Publishing digital work on disk requires permission from the

copyright-holder.
b- When you purchase software on CD, the copyright transfers to
you.
c- Any material, which is published on disk, is subject to copyright.
d- You can reproduce graphics from the web as CD-ROM clip-art
 A

57- Software that you can use without the need for any payment is
referred to as:

a- E-ware
b- Freeware
c- Shareware
d- Multi-user software

58- Which one of the following describes the effects of teleworking?

a- Reduced cost of equipment.

b- Harder to socially interact with team members.
c- Greater use of transport.
d- Inflexible working hours.

B
59- You can reduce the risk of RSI by one of the following actions

a- Using an adjustable chair.

b- Sitting with your feet firmly on the ground.
c- Using an anti-glare screen.
d- Taking frequent breaks from your work.

60-Which one of these is computer software?

a- Monitor
b- Windows
c- System case
d- Scanner

61-Which one of these types of computer memory is permanent &

unchanging?
 a- RAM
b- Working memory
c- Virtual Memory
d- ROM

62-Which two of the following statements about purchasing online is

true?

a- The consumer rights of the supplier's country apply

b- E-commerce offers access to goods around the clock
c- The supplier covers the cost of shipping
d- All E-commerce transactions are safe
e- The supplier covers the cost of returning goods

A, B

63- Which of the following statements about copyright is true?

a- You give up your copyright to text that you publish on the

internet
b- You can re-use downloaded graphics in any way
c- Scanned images are subject to copyright
d- When you purchase software, the copyright transfers to you

64- Sort these units of data by increasing order of size

a- Megabyte
b- Terabyte
c- Gigabyte
d- Kilobyte
e- Byte

EDACB

65-Which one of the following statements is true about ROM?

a- It is wiped clean when you switch off the computer

 b- It stores the computer OS
c- It cannot be modified by the user
d- It is loaded from HD when you switch on the computer

66- The internet is the name that is given to

a- The physical equipment used to connect computer systems all

over the world
b- All the linked documents that are held on a global network of
computer systems
c- Linked computer systems that form a vast global network
d- The dedicated telephone lines that permanently connect
commercial networks on distant sites

67-Which of the following actions is best suited for e-mail

a- Performing calculations
b- Sharing very large video files, such as movie trailers
c- Sharing files between workers at different locations
d- Transmitting credit card details

68-Which of the following statements about purchasing online is

true?

a- Purchases are only processed during business hours

b- Shipping of purchases is normally free
c- The consumer rights of your country apply
d- You are at risk from insecure payment methods

69-Which one of these statements best describes computer backup

a- Reverting to the previously saved version of an electronic file

b- Keeping a copy of computer files on a separate storage device
 c- Storing paper printout from your computer files
d- Storing computer files on a variety of separate storage devices

70- A computer virus is a program that

a- Will always be spotted by anti-virus software

b- Can make the HD unusable on a computer
c- Can be avoided if you regularly back up your HD
d- Cant enter your computer unless your computer is on a network

71-Which of the following statements about copyright is true?

a- You can use downloaded graphics in any way

b- You are allowed to re-use text that you copy from the web
c- When you purchase software the copyright transfers to you
d- Graphics published on the net are subject to copyrights

72-An important purpose of data protection legislation is to:

a- Improve the standards for electronic storage media

b- Prevent the illegal use of commercial software
c- Safeguard the privacy of individual's personal data
d- Protect companies from industrial espionage

73-Which three of these resources can be shared by multiple users at

the same time?

a- Printers
b- Disk space
c- Monitors
d- Applications
e- Keyboards
 A, B, D

74- Which two of the following help to create a good working

environment for computer users?

a- Bright fluorescent lighting

b- Use of a mouse mat with wrist support
c- Turning up screen contrast
d- Use of a monitor filter to reduce glare
e- Setting as close as possible to the monitor

B, D

75- A PDA that has been backed up but not password protected has
been stolen. Which one of the following consequences may result?

a- Loss of the right to use the software came with the PDA
b- Time wasted on re-entering all the records in a replacement PDA
c- Misuse of confidential files & telephone numbers
d- Loss of contact details on the stolen PDA

76- The World Wide Web is the name that is given to:

a- All the linked documents held on a global network of computer

systems
b- The world wide e-mail system
c- The cables & communications satellites that connect computer
systems all over the world
d- The organization that regulates the internet

77- You can reduce the risk of eye-strain by one of the following
actions:

a- Increase the contrast between screen & room lighting.

b- Using an anti glare filter on your monitor.
c- Reduce your color depth setting.
d- Positioning the screen with a window behind it.
B

78- For which one of these tasks would a computerized solution be

more appropriate?

a- Calculating payroll for staff

b- Solving staff relations
c- Motivating staff
d- Selecting new staff

79-The term ADSL stands for:

a- Anonymous Digital Service Line

b- Asymmetric Digital Subscriber Line
c- Analog Display Service Line
d- Advanced Data Service Line

80- The device that links computers to telephone networks by

converting digital & analog signals is called a:

a- Transcoder
b- Digitizer
c- Modem
d- Translator Unit

81- The main purpose of data protection legislation is to:

a- Prevent software piracy

b- Safeguard privacy of personal details
c- Improve computer backup procedures
d- Control the way software is developed

B
82-Which one of the following contributes to a good working
environment for a computer operator?

a- Locating the PC close to a printer

b- Elbow & wrist support
c- High level of contrast between the screen brightness & other
lighting
d- Direct light shining on the monitor

83-Which one of these statements about computer applications is

true?

a- The same version of an applications will work on any type of

computers
b- They control devices such as printers & scanners that are
attached to the PC
c- They enable users to carry out specific tasks such as word
processing
d- They are the only programs you need to use a PC

84-Which one of the following statements best describes the Internet?

a- An internal network using e-mail & web within a single

organization
b- A global network of computers providing services such as e-mail
c- A network that is shared between more than one organizations
d- A worldwide collection of computer files connected by links

B
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