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Cca Script

1) The document provides an overview of the process for assessing candidates for a Housekeeping NC 2 qualification, which involves cleaning rooms and public areas as well as dealing with intoxicated guests. 2) The competency assessor introduces themselves and the purpose of the assessment. They explain the qualification and units of competency to be assessed. 3) Candidates are oriented on the assessment procedures and tasks. They then complete a self-assessment and competency agreement before assessments are administered individually.

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lourene guanzon
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655 views

Cca Script

1) The document provides an overview of the process for assessing candidates for a Housekeeping NC 2 qualification, which involves cleaning rooms and public areas as well as dealing with intoxicated guests. 2) The competency assessor introduces themselves and the purpose of the assessment. They explain the qualification and units of competency to be assessed. 3) Candidates are oriented on the assessment procedures and tasks. They then complete a self-assessment and competency agreement before assessments are administered individually.

Uploaded by

lourene guanzon
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 7

Good morning everybody!

My name is Lourene J Guanzon. I am an accredited


competency assessor for Housekeeping.
( the assessor
must wear his/her ID card as a proof of his/her accreditation)
I would like to
acknowledge the presence of Mr./Ms.
________________, one of the members of our
___________________________________________
and Mr./Ms. _________________, our representative from
TESDA Provincial Office
.
You do not have to worry about their presence. They
are here to oversee the conduct of competency assessment and to
check if the conduct is in accordance with the prescribed
competency assessment methodology and procedures. They
will not assess you.
Before I start, let me first check the attendance.
Please present to me your admission slip once your
name is called. Juan Dela Cruz
( let the candidates sign on the attendance sheet,
compare signature of candidates on admission slip against the
signature on the attendance sheet)
I have here with me your accomplished self assessment
guide. This is an indication that you know and can perform
all the units of competency enumerated in this qualification.
( self assessment guide was given to the candidate by the
processing officer of the assessment center)

attendance sheet

The competency assessor gives the overview of the


Qualification to be assessed:
Today, I am going to administer competency
assessment for Housekeeping NC 2
It is the Qualification level with
Provide housekeeping services to guests
Clean and prepare rooms for incoming guests
Provide valet/butler service
Laundry linen and guest clothes
Clean public areas, facilities and equipment
Deal with/Handle intoxicated guests

Accomplished Self
Assessment Guide Sheet
Relevant Qualification / units
of competency
Relevant National
Assessment and Certification
Arrangements
Relevant copy of National

Assessment Package for Full


Qualification
Clustered Units of
Competency
( Certificate of Competency

The competency assessor orients/briefs the candidates.


Explains the following:

context and purpose of assessment

qualification/units of competency to be assessed

tasks to be performed and the evidence to be


collected

assessment procedures to be undertaken

needs of the candidates to be considered during


asse
ssment

allowable/reasonable adjustments in the


assessment procedure
(the competency assessor can conduct orientation to
at least ten (10) candidates

Relevant Copy of
CS/Qualification
Copy of National Assessment
package for full Qualification
( National Certificate)

Clustered Units of
Competency
( Certificate of Competency)

Do you have any questions or clarifications?


If none, I will now distribute the Competency
Assessment Agreement sheets. Please read the
instructions carefully and
answer all the questions
outlined in the document.
If you need assistance, I will be more than willing to
assist you.
(The competency assessor explains and guides the
candidates in accomplishing the Competency
Assessment Agreement sheet)
Competency A
ssessment
Agreement Sheet

After the candidate is through with accomplishing the


Competency Assessment Agreement sheet, you will
review the answers and will give feedback to the
candidates.
You now assign a number to the candidates
(candidate
#1, candidate # 2, candidate #3) . . . . . and
give instruction that candidate #1 will be the first to enter
the assessment room. The other candidates will have to
wait at the waiting area

Accomplished Competency
Assessment Agreement sheet

Administer
the Assessment

You now instruct candidate # 1 to enter the


assessment room.( to be followed by candidate #
2 , # 3 etc.)

Provide the candidate with all materials, tools


and equipment required to complete the tasks.

At this point, you give the Specific


Instructions to
the candidate clearly and slowly.
Specific Instructions:
1.Using the materials, tools and equipment,
you are required to perform the tasks within
_________hours. I will be observing you
while you are performing the tasks.
2.After your demon
stration, I will ask you some
questions related to your demonstration.
3.You may call me when there is a need for me
to translate or explain items for clarification.
4.After the questioning portion, I will give you
feedback about your performance.
5.Any questions/clarifications? If there are no
more questions, you may start now.
(the assessor sets the stop watch)

Note:

While the candidate performs the activity you must


remind candidate to observe safety precautions
stop candidate if accident
is imminent
keep notes of unusual conditions during the
assessment
requirements of the Qualification.
Note:
Present the rating sheets to the candidate to affix
his signature on the
candidates signature portion
.
This is a proof that he accepts your assessment decision.
You can get your National Certificate/Certificate of
Competency from the
( state the Provincial Office, the
date ,and the focal person)

Relevant Assessment
Package
Rating sheets
Note:
Give a copy of the accomplished Competency
Assessment Results Summary to the candidate (Make
sure that the document is signed by the candidate in the

appropriate space then affix your signature.)


If the candidate was found not competent say:
Mr / Ms / Mrs.(state the name)
I am sorry you were not
able to perform within the standard requirements of the
Qualification. You have to review/ practice the activities
related to the competency requirements of the
Qualification further.
You come back after a month for reassessment or when
you feel confident enough that you have acquired the
competence. Dont worry you will only be reassessed on
the part of the activity that you were found to be not yet
competent
.
Note: Give a copy of the accomplished Competency
Assessment Results Summary to the candidate (Make
sure that the document is signed by the candidate in the
appropriate space then affix your signature.)
Complete the rating sheets together with other
documents and submit
these to
the Manager of the
assessment center.

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