Mis of Dell
Mis of Dell
Mis of Dell
Introduction
analysis and distribution of information for the planning and control of business and
together the data gathered through its functional activities and to analyze that data to help
management decision making. The data obtained can come from a range of resources
( and 2004, ).
transactions by a computer in one company with the computer(s) of one or more other
company can communicate directly with the computer of the other company ( 1999, ).
the needs of a manager at any level in a distributed data processing environment. The
system is designed to support the problem-finding and problem-solving decisions of the
manager. Such a system emphasizes direct support for the manager in order to enhance
the professional judgment required to make decisions, especially when the problem
EIS is used mostly for highly structured reporting, sometimes referred to as status
access. DSS has become almost synonymous with modeling and unstructured, ad hoc
querying. Executive information systems are aimed at senior executives who currently
responsibilities. EIS brings together relevant data from various internal and external
sources, delivering important information quickly and in a useful way. More important, it
filters, compresses, and tracks critical data as determined by each executive end user. EIS
performs the conceptually simple task of informing senior executives on matters relevant
to their organizational responsibilities. Unlike traditional MIS functions that focus on the
information and on status access. The emphasis is on reducing the time and effort that the
executive user must expend to obtain useful information for making the organization
An executive information system can be defined in its broadest sense as one that deals
with all of the information that helps an executive make strategic and competitive
decisions, keeps track of the overall business and its functional units, and cuts down on
the time spent on routine tasks performed by an executive. As such, an EIS is capable of
providing an executive with the right information in the right format, fast enough to
Idea Processing Systems are systems designed to capture, evaluate, and synthesize
individual ideas into large context that has real meaning for decision makers. The basic
stages of an idea processing system center on inputs in the form of a problem statement
and an observation about the problem. Processing involves idea generation and
Literature Review
system designed to provide financial and quantitative information to all the levels of a
the data from an integrated computer database, which is constantly updated from all areas
of the organization in a structural way. Access to the data is usually restricted to the areas
2. Quality control
3. Materials management
4. Production processes
6. Inventory control
performance planning, and control at all levels. It contemplates the ultimate integration of
required business information subsystems, both financial and non-financial, within the
installed, its major purpose is the production of reports that will assist management. A
modern logistics, information technology plays a vital role. Highly integrated systems
across internal and external supply chains are vital (, 2000). The logistics industry
increasing profitability ( and 2004, ). While the past has seen a great accent on managing
data, information, and knowledge, today the accent has moved to helping a typical
what is happening on a day-to-day basis. More specifically, this takes the form of
interconnected E-commerce with customers and suppliers that stretch beyond the
boundaries of the organization. with the click of a mouse, various types of agents,
including smart agents, are capable of accessing critical, timely information, knowledge,
and intelligence needed for optimizing a company’s operations. Tapping into data
services provided by logistics partners, decision makers are able to realize optimum
business systems approach enables decision makers to search for others within and
outside the organization who are engaged in related activities ( and 2003 ).
Scientific and technological advancements and the boom of the world economy
new economic sector all around the world. Logistics activities such as planning,
implementing, and controlling the flow of goods, are vital to modern industrial
enterprises. The provision of logistics services – organizing and managing the flow of
goods through the supply chain is now an industry in its right. The logistics industry is
The level of development of the logistics service is one of the most important
regarded as a medium for the development of an economy. One of the ways to support
the growth of the logistics industry is through information systems. The industry will
benefit if logistics information systems will be used. Logistics companies should adopt
advanced technology like ERP to improve the quality of management. This would help
logistics companies communicate and share information and encourage them to use
Internet technology. The use of management information systems like ERP (Enterprise
ERP software suites are business applications that integrate processes across the
enterprise and link them to a common data repository. ERP provides greater access to
accurate information, raising the visibility of the business results across organizational
boundaries. ERPs are being used now by companies to upgrade software to leverage the
Internet and employ product extensions for greater business intelligence. Increased focus
on more effective business management and accurate financial reporting has driven the
use of ERP. ERP systems integrate data from the core operational areas and make them
available for dissemination across the enterprise. The accessibility to reliable data from
across the enterprise exposes bottlenecks or weaknesses in the supply chain while
2006).
highly interdependent. Cooperation and coordination among those logistics parties are
very intricate and broad. To achieve an effective logistics chain management, all the
stakeholders must be highly integrated. This can only be achieved through an integrated
information platform that results in the usage of a uniformed information system such as
the Enterprise Resource Planning. ERP can be a good investment for logistics companies
that will benefit them in the long run. However, introduction and implementation of the
ERP system can also be challenging. The selection of appropriate software can be
difficult. The management needs to fully understand their own business processes enough
to know which specific functional requirements to seek in the software. The focus should
be on what the software could do to help achieve more effective business processes. The
software must match the organization’s business processes. This can be achieved through
accepting the package and make changes in its business or customizing the software.
Critical Analysis
information to solve recurring operational problems. There is a need for a better approach
that will position the decision makers at the center of the decision- making process ( and
1999, ). One of the hindrances to the alignment of logistics chain is the data exchange.
Enterprises use their own MIS system for storing data and functions management.
enterprise may have its effective enterprise management system. Alignment of logistics
Benefits How
Reliability in accessing information Improvements of reports, consistent and
accurate data
Reduced data and operations redundancy Data are accessed from the database, updates
the business
Improved scalability Prearranged design with add-ons
Improved maintenance Vendor supported
Global Outreach Extended modules
Disadvantages Solutions
Time-consuming Minimize sensitive issues, internal politics
Conclusion
to economic growth and development. The growth of logistics industry can also benefit
A strong logistics industry can benefit the economy because it can attract foreign
investors and enterprises. The use of information systems such ERP and MRP and
system help the management in the decision making process and allows efficient
information. Information systems allow the management to access information that can
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Contents
1. Executive Summary
4. Recommendation
5. References
Executive Summary
reviewing the MIS of Dell, the report will discuss information processing then
suggest the appropriate information processing tools for operational, tactical and
strategic levels of the organization. The report will also include inventory control
systems in an organization and why it is important for the company to make the
deserve accolades for developing and delivering even more advanced forms of
than just information technology. MIS has dimensions. The four interrelated
dimensions of MIS are as follows: First, MIS involves not just information
technology, but also its instantiation; second, MIS involves, as reactive and
are integral to the essence of what MIS is (Currie & Galliers, 1999).
computers in the world, Dell sells its products directly to customers through the
Internet and mail-order catalogs rather than through retail outlets. The company
is based in Round Rock, Texas. At Dell Computers, customers are brought into
across boundaries, ideas can be shared about product designs and value
propositions. The result is faster and more customer-focused product and service
Harris, 2002). Dell was founded in 1984 by Michael Dell. In 1983, during his
chips and disk drives for IBM personal computers from local dealers. He resold
cost. By 1984, his sales totaled about $80,000 a month. In April 1984, Dell
dropped out of school to launch his company (Ford, Honeycutt, & Simintiras,
2003).
The new company soon began manufacturing its own IBM-compatible
computers under the name PCs Limited. Because Dell sold computers directly to
price its machines lower than those sold through retail stores. Sales reached
nearly $6 million during the company’s first year, climbing to $34 million the
following year. By 1987, Dell was the leading mail-order computer company in
the United States. In that year, it created a sales force to target large
market outside the United States (Ford, Honeycutt, & Simintiras, 2003). While the
hurt profits. In 1990, the company began selling computers through retail stores,
computers, but quality problems and inadequate production planning forced the
company to stop selling for a year. In 1994, Dell launched a new line of
notebook computers and expanded efforts to increase overseas sales. Dell also
began focusing on the market for servers, which used the computers to run
local area networks. By the late 1990s, Dell was firmly in place as the world’s
number one direct seller of computers. More than 50 percent of the company’s
computer sales transactions took place via its website, which generated
worldwide sales in excess of $40 million a day (Ford, Honeycutt, & Simintiras,
2003).
extent in nearly all areas in which computers are used. Businesses use data
inventory control, sales analysis, and the processing of bank and credit card
account statements. Engineers and scientists use data processing for a wide
variety of applications, including the processing of seismic data for oil and
satellite imagery, and the analysis of data from scientific experiments (Thierauf,
1978).
and to an increasing extent in nearly all areas in which computers are used. Data
database is used as the central source of reference data for the computations.
computer initiates a transaction and another computer provides the first with the
data or computation required for that function. Most modern data processing
uses one or more databases at one or more central sites (Thierauf, 1978).
Transaction processing is used to access and update the databases when
programs are used at regular intervals to provide summary reports of activity and
database status. Examples of systems that involve all of these functions are
The information processing tools that Dell uses include computers, the
internet, maps, spreadsheets, models, and databases. For the operational level
of Dell, the most appropriate tool for information processing is maps. Through the
can be initialized and made. Maps can be used to determine which country/place
the form of charts that can also provide necessary information. The information
operated. For the tactical level of Dell, the most appropriate tool for information
records that can assist in finding out the strength and weakness of the company
can be used to determine the tactic that will be used by the organization. For the
strategic level of Dell, the most appropriate information processing tool is the
internet or World Wide Web. Through the internet, trends and strategies by other
companies can be known. After analyzing the trends and strategies used by
other companies, an appropriate strategy can be formulated to use by the
organization.
control system. This implies the minimum amount of inventory that will provide
the consumers with what they need whenever and wherever they need it.
that is most likely successful in satisfying consumer needs (Samli & Sirgy, 1995).
The inventory control systems used by Dell is up to date and reliable to prevent
problems to arise. The inventory system of Dell makes sure that anything the
consumer need will be available to them at any given time. It is also what the
company uses to know if certain products are still available or misuse of the
Conclusion
organization. Dell benefits a lot from the management information system. The
system helps the company create strategies that will help the company conquer
any problems and threats from competitors. The system also assists the
Systems also helps a company to create or update its inventory control system.
Recommendations
Since the MIS of a company is a vital part of its operations and its survival
in the modern world, it must be well updated and it must compete well with MIS’s
that it can be of stiff competition against its counterparts. The MIS system should
help the company to achieve its goals and assist the company in reaching its
potential.