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Planningmemo 3

This planning memo outlines a usability test of the UNC Charlotte Pages website. The test aims to recruit 5 faculty or staff participants to complete tasks like editing personal webpages. Participants will be observed and sessions recorded to evaluate the website and identify areas for improvement. A schedule is provided for recruiting participants, conducting tests between March 14-28, analyzing results, and submitting a final report by March 6. The tests will involve an introduction, multiple timed tasks, follow-up questions, and a small reward to thank participants. The goal is to get authentic feedback on users' experiences to help revise tutorials, guides, and the site overall.

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50 views2 pages

Planningmemo 3

This planning memo outlines a usability test of the UNC Charlotte Pages website. The test aims to recruit 5 faculty or staff participants to complete tasks like editing personal webpages. Participants will be observed and sessions recorded to evaluate the website and identify areas for improvement. A schedule is provided for recruiting participants, conducting tests between March 14-28, analyzing results, and submitting a final report by March 6. The tests will involve an introduction, multiple timed tasks, follow-up questions, and a small reward to thank participants. The goal is to get authentic feedback on users' experiences to help revise tutorials, guides, and the site overall.

Uploaded by

api-317693925
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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March 2, 2016

Stephanie Lee

Planning Memo
Project 2b

--The audience for this project is the faculty and staff of the College of Liberal Arts and
Sciences as well as in other colleges.
--The primary purpose of the test is to test the UNC Charlotte Pages: Profiles, Projects,
Research, Blogs help web page to plan improvements for the site through revisions,
additional or revised tutorials, and quick reference guides.
--Particular topics/tasks to be included in the research and testing:
Recruit ~5 different test participants in the UNCC Community; specifically
looking for faculty or staff in the CLAS or other colleges. Make note of
participants name, program of study or profession, degree, if pursuing one, year
in degree program or how long they have been in the department. Ask
participant to gauge how much time per semester they spend on the help page.
Participants will be expected to come to the usability tests prepared to find
help to edit their personal webpages.
Our group will provide a computer to use, whether it is one of our own
personal devices or a library computer.
Recording of sessions will be attempted via screen capture technology
and/or a personal camera.
Materials we will prepare to organize usability test:
Introductory script including directions for test
Post test review questions addressing subjects experience
Conclude with thank you correspondence
Review findings and compile in report
Candy or treat

--Research and reporting schedule


March 2 - planning memo due by end of class
March 14 - Draft of interview materials including beginning
questionnaire, Introductory script included test tasks, and follow up
questions. Have at least 2 people respond with a willingness to participate
in study.
March 21 - at least two usability tests completed
March 28 - rest of usability tests completed
March 4 - project rough draft due
March 6 - final project due

Rough test schedule outline:


Intro [3-5 minutes]
Test 1 [5-7 minutes]
Test 2 [5-7 minutes]
Test 3 [5-7 minutes]
Follow up [~7 minutes]
Reward [1 minute]
-- We intend to provide legitimate and relatable tests for the participants then provide
thorough feedback and rewards. We intend to let the user take the wheel with the test.
We expect authentic results based on our observations of the users experience .

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