TRACKIMO

UNIVERSAL TRACKER USER GUIDE

July 2015

User Guide v7

Table of Contents

1. GETTING STARTED ...................................................................................................... 2

1.1. UNPACKING YOUR DEVICE .................................................................................................... 2
1.2. CHARGING YOUR DEVICE FOR THE FIRST TIME ....................................................................... 2
1.3. REGISTRATION .................................................................................................................... 3
1.4. TURNING ON YOUR DEVICE ................................................................................................. 3
1.5. ACTIVATING YOUR DEVICE ................................................................................................ 3-7
1.6. RESETTING YOUR PASSWORD.............................................................................................. 7
1.7. YOUR DEVICE LIGHTS AND SOUNDS ..................................................................................... 8
2. TRACKIMO DASHBOARD ............................................................................................ 9
2.1. DASHBOARD OVERVIEW.................................................................................................. 9-10
2.2. DEVICE LOCATION INFORMATION ........................................................................................ 11
2.3. UPDATE DEVICE LOCATION ................................................................................................ 12
2.4. DEVICE LOCATION FREQUENCY ..................................................................................... 12-13
2.5. DEVICE HISTORY ............................................................................................................... 13
2.6. DEVICE ALARMS AND SETTINGS .................................................................................... 14-15
2.7. MANAGING RENEWAL SUBSCRIPTIONS................................................................................ 16
2.8. GEO FENCES ............................................................................................................... 16-17

User Guide v7

1. Getting Started
1.1.

Unpacking Your Device

Carefully unpack your Trackimo device. Your packaging should include:

Battery

Locking Belt Clip

Adhesive Velcro

Adhesive Magnet

Water Resistant Sleeve

USB Cable

Screw Driver

Keychain and Lanyard

A Quick Start Guide and a Safety & Warranty page are also included.

Use only approved accessories.

Accessories may vary by country or region.

1.2.

Charging Your Device for the First Time

Your battery will not be installed or charged when you first unpack your device.
Install the battery by taking off the back cover and inserting the battery. To take
off the back cover, gently push it in the middle and slide it off.
To charge, connect one end of the data cable to the charger port at the bottom of
the device, and the other end to a power USB adaptor.
Then connect the USB adapter to a power outlet. Charge the device for 12
hours.

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1.3.

Registration

On your PC (not smartphone), using the latest version of your Internet

Browser, visit www.trackimo.com and click on Log In and then Sign Up.
Enter your email, choose a password, re-enter the password and click on the
Sign Up for Trackimo button. You will receive a confirmation email to validate
your email address.

From this point on you can login through www.trackimo.com.

IMPORTANT: You must locate this email and click the confirmation link. If you
dont receive the email in your Inbox within 2-3 minutes of registering, check
your Junk / Spam Folder as it may have been received there.

1.4.

Turning On Your Device

Once your device has been fully charged (the red light on the device will stop
blinking and will remain on this typically takes at least 8 hours), press the red
button on the top of the device and hold for at least 5 seconds. The green light
on the front of the device should flash for 3 seconds.
We recommend that you allow the device to receive its first GPS signal before
activating. Place your device outside in an open area with strong cellular service
and a clear, unobstructed, southwest view of the sky (satellite location).
Wait at least 15 minutes. Now you are ready to activate you device using you PC
(not smartphone).

1.5.

Activating Your Device

When you are logged into your Trackimo account on www.trackimo.com, press
Activate Device to begin the activation process.

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Initial Activation Screen

Identify the Device ID of your Trackimo. This is a 7-digit number, located on the inside
of your Trackimo under the battery, and printed on the package. Enter this number.

After you enter the device ID, the system will check the connectivity of your
Trackimo to GSM network. This may take a couple of minutes.

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If your Trackimo is not properly connected to the cellular network, you will see this:

In case the device is not connected to GSM network, you will be asked to perform a
few short steps and retry the connection.

The system needs to verify that your device is actually in your possession. This is
done by physically associating your device to your account. Follow the instructions
and click on the SOS button to associate the device to your account.

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Your Trackimo device includes a prepaid 12-month monitoring subscription. You are
not required to enter payment information at this time.

Congratulations, your device was successfully activated! The only thing left to do is
personalize your Trackimo device.

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Enter a nickname for your Trackimo device and (optionally) the phone number to
receive alerts and notifications directly to your phone. Now you are ready to go.

REMEMBER: The device has to be fully charged before the first activation.

1.6.

Resetting Your Password

In case you may have forgotten your password, you can click on the forgotten
password link in the login dialog. An email will be sent to you to reset your
password. Clicking on the link within the email will open a browser window and
will allow you to set a new password.

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1.7.

Your Device Lights and Sounds

To provide you with a richer visual and audio experience, the device will display
lights and make sounds. The picture below shows where all the buttons and lights
are located on the device and the table below shows what causes these lights and
sounds to occur.

When this happens

Lights

Sounds

Power on the device

Green light will flash 3 times 2 short beeps

Power off the device

Red light will flash twice

Long beep

Connected to mobile network

Left blue light on for 4

seconds

Long beep

Any key is pressed

Green light turns on for 3

seconds

SOS key pressed for 2 seconds

Both blue lights flash twice

Long beep

Left or Right key pressed for 2

seconds

Corresponding blue light

flashes twice

Long beep

Low Battery

Red light flashing

Charging

Red light slowly flashing

Plugged in and fully charged

Red light steady

Cellular network and GPS not

connected

Left and right blue lights

flash slowly

Short beep

No cellular network connection,

GPS connected reached

Right blue light turns on for

4 seconds

Short beep

Cellular network and GPS

connection reached

Left blue light on for 4

seconds

Short beep

* For silent mode setting, please see Device Beep Settings on page 15.

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2. Trackimo Dashboard
2.1.

Dashboard Overview

After logging in to the Trackimo website with your username and password, you
will reach the Trackimo dashboard.

The image below depicts the Trackimo

dashboard with a short explanation in the table below about the key items within
the dashboard.

Device Marker
Icon

This is the icon that is associated with a device. This

will be the icon representing the device on the map.
(You can change your icon in the setting menu.)

Device Nickname

This is the nickname chosen for your device, which

will appear in emails and notifications.
(You can change your devices nickname by clicking
the edit icon next to it. Select a new nickname and
save.)

Device Info Pop Up Provides location and speed information about the
device, and is located right above the device marker
on the map.

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Notification Menu

Alerts the user to the number of unread device

notifications, and upon clicking the menu shows all
device notifications.

User Menu

Upon clicking provides user specific options such as

logging out or activating another device.

Device Location
Information

Provides location, battery

information about the device.

Update Location
Button

Updates the device location.

Tracking
Provides the option to select how frequently the
Frequency Selector device updates its location. Please note, the more
frequently that the device updates its location, the
shorter battery life it will have.

Settings Menu
Button

Upon clicking the button, the alarm menu will open

allowing setting alarms and notifications.

Fences Menu

Upon clicking the button, existing fences appear and

the fences menu becomes available.

View History
Selector

Selects the device history and shows it on the map.

Tags

Allows entering multiple tags per device.

Device
Notifications

The device notifications, upon clicking them, will be

cleared from the list.

Manage
Subscription

This section shows subscription information regarding

the device and allows renewing the current
subscription and increasing monthly text alert limit.

Device Filter

This filter allows you to filter device by nickname, id,

tags and fences

User Preferences

Allows you to change measurement units, SOS alarm

sound and date format

Activate Device

Allows you to add devices to account

Export History

Allows you to download device history in CSV format

Send beep to
device

This button sends beep command to device. Once the

device receives the command, the beep signal will be
heard

status

and

speed

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2.2.

Device Location Information

The device information can be found in two places:

1. When clicking on the device marker icon on the map, the location information
will be available inside the information pop up right above the device marker
icon.
2. When clicking on the device on the left sidebar of the dashboard the location
information will be right below the device name.
The location information available is the device address, time tracked, speed,
battery percentage left, and the longitude and latitude location of the device.

Note: The device location may be based on the cellular network signal
(GSM location), in cases where the device cannot receive proper GPS
signals from the GPS satellites, for example indoors. This location is not
accurate, but rather an approximation of the device location.

If GPS location is not available, the location will

be based on GSM location and text will appear in
the device location information area notifying
you that the location is based on the cellular
network. A blue halo will also surround the
tracking marker notifying you that the location is
approximate, as shown in the image to the
right.

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2.3.

Update Device Location

Upon clicking on the update location button (available for each device) Trackimo
will attempt to contact the device through the cellular network and retrieve the
devices exact location.
Trackimo will retrieve an exact GPS-based location, but if GPS is unavailable at
the device location, Trackimo will attempt to approximate the location using the
mobile network signals to the device.
If the device is unreachable for 60 seconds during the location update process,
the system will notify the user with an information notification. Reasons that the
device may be unreachable may include; the device being turned off, the device
is out of battery, and the device is in an area that does not have cell phone
reception.

2.4.

Device Location Frequency

The device location frequency can be set by the user.

This setting determines

how often the device reports its location to you through the Trackimo system.
The device location will only update when the user clicks the
Manual

update location button; this ensures the longest battery life

to the device.

1 Minute

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The device will update its location every 1 minute; this mode
will cause the device to have the shortest battery life.

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5 Minutes

30 Minutes

The device will update its location every 5 minutes; this mode
will cause the device to have a short battery life.
The device will update its location every 30 minutes; this
mode will cause the device to have a moderate battery life.

120

The device will update its location every 120 minutes; this

Minutes

mode will cause the device to have a long battery life.

Note: When the device reaches a low battery alarm, it automatically

switches to manual mode to conserve the device battery.

2.5.

Device History

The device history can be displayed on the map by selecting the device history
from the history dropdown.
The map will display history marker icons in grey. The map will connect the
markers to indicate the devices tracking path, and will number the device marker
icons to form a device history timeline.
The device history can be shown from the last hour, today (24 hours), the last
week, and by specifying a specific date and time range (start and end).
Clicking on any device marker info from the history will show the time of the
history, the location and the speed.
The map will automatically zoom to show all the history of the device in a single
view for you. You can also zoom in and out to better view the device history.

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2.6.

Device Alarms and Settings

Clicking on the device alarms will open a settings menu on top of the screen.
This will allow you to set the devices specific settings and alarm notifications.

Alarms are sent to your configured email and to the Trackimo dashboard. The
notification alarms will include the devices location and speed at the time the
alarm is triggered.
The following alarms are available:

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Speed Limit

A notification is sent when the speed limit is

crossed.

Low Battery

A notification is sent when the battery level

reaches 20%.

Moving Start

A notification is sent when the device starts to

move.

Right Key
Pressed

A notification is sent when the right key is pressed

on the device.

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Left Key
Pressed

A notification is sent when the left key is pressed

on the device.

SOS Key
Pressed

A notification is sent when the SOS key is pressed

on the device.

The following settings are available:

Device Beep
Sound

This turns the beeping options of the device on or

off. When off the device will operate in silent
mode and no beeps will be heard upon turning on,
pressing the SOS and left/right button etc.

Device Marker
Icons

Selects the icon for the device marker

Sending Alarms to contacts

The Trackimo service allows you to send alarms you may receive to other
contacts through their email address or as an SMS alarm to their cell phone.
This can be done by clicking on the Add contacts for this alarm link below each
alarm.

When this is done a dialog will appear as shown in the image below. Contacts
that are checked on the right side will receive the alarm. You may remove a
contact by clicking on the Remove from contacts list link.

To create a new contact, click on the New Contact button. This will open a
dialog as shown below. You can either add an email or a phone number as a
contact.

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2.7.

Manage Subscription Renewals

Clicking on the Manage Subscription link will open the following popup on top of
the screen. This will allow you to see subscription information and perform
actions such as increase your monthly text alerts limit.

Subscription information includes:

Start and end dates of your current subscription per device

Current subscription plan

SMS usage for this specific device

Increase your monthly text alerts limit

User can choose the country code for text alerts usage and increase monthly limit
of text alerts to 25, 50 & 100 alerts per month. This package requires additional
monthly subscription according to desire limit. After choosing the monthly limit,
user can choose subscription plan and pay by credit card or PayPal.

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2.8.

Geo Fences

A GeoFence is a virtual fence (a rectangle around a certain location) that you can
set using the Trackimo dashboard. When the device crosses the virtual fence, you
will receive an email alarm message with information of when the device has
crossed the virtual fence.

Creating a GeoFence

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User Guide v7
To setup a GeoFence:
1. Click on the Fence button in the device menu.
2. Click on the "Create a new fence" button, this will open the new fence options
below the button.
3. You will then have the option to search for an address for your fence and set
a perimeter. A red rectangle will appear on the map representing your
GeoFence. You can then move or resize your GeoFence directly on the map.
4. When done, give your fence a name in the new fence options and click on
Save to save your GeoFence.

Your fence cannot be smaller than 200 meters (218 Yards).

Modifying a GeoFence
1. Click on the Fence button in the device menu.
2. Click on the fence name you would like to modify.
3. The map will center on the fence and the fence will be displayed as a red
rectangle on the map.
4. Click on the Edit button.
5. You will then have the option to search for an address for your fence and set
a perimeter. A red rectangle will appear on the map representing your
GeoFence. You can then move or resize your GeoFence directly on the map.
6. When done click Save.
Deleting a GeoFence
1. Click on the Fence button in the device menu.
2. Click on the fence name you would like to modify.
3. The map will center on the fence and the fence will be displayed as a red
rectangle on the map.
4. Click on the Delete Button.
5. Your fence will be deleted.

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