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OTL Errors

The document describes a timecard error that occurs when worker information cannot be found. The error happens when using custom responsibilities that reference time entry or timecard functions. The cause is a custom security profile that excludes the user or does not include the top organization. The solution is to ensure the user is not excluded, the top organization is included, and the user's business group is assigned to the responsibility.

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97 views2 pages

OTL Errors

The document describes a timecard error that occurs when worker information cannot be found. The error happens when using custom responsibilities that reference time entry or timecard functions. The cause is a custom security profile that excludes the user or does not include the top organization. The solution is to ensure the user is not excluded, the top organization is included, and the user's business group is assigned to the responsibility.

Uploaded by

oracleappshrms
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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TimecardError"AnErrorHasBeenGeneratedBecauseWorkerInformation

HasNotBeenFound"(DocID338340.1)
InthisDocument
Symptoms
Cause
Solution

APPLIESTO:
OracleTimeandLaborVersion11.5to12.2[Release11.5to12.2]
Informationinthisdocumentappliestoanyplatform.
***Checkedforrelevanceon11Nov2010***

SYMPTOMS
UsingSelfServiceTimeresponsibility(withacustomsecurityprofileattached),orothercustomresponsibilitiesthat
referencethefollowingfunctions:
TimeEntry
TimecardSearch
Templates
CreateTimecard

Thefollowingerrorisraisedwhenselectinganyoftheabovefunctions:
"Anerrorhasbeengeneratedbecauseworkerinformationhasnotbeenfound."

CAUSE

Thefollowingsetupcausedtheissuetooccur:
1.CustomsecurityprofilethatusesSupervisorSecurityhas"ExcludeUser"checkedontheMiscellaneoustab.
2.CustomsecurityprofilethatusesOrganizationSecurity.Using"UsetheOrganizationontheUser'sAssignmentas
theTop.
3.BusinessGroupnotlinkedtotheresponsibility.

SOLUTION
1. Ensure"ExcludeUser"isunchecked,asthiswillthenincludethecurrentuserloggedin.

2. Ensure"IncludeTopOrganization"ischecked,asthiswillincludethecurrentuserloggedin.
3. EnsureBusinessGrouplinkedtotheresponsibilityisassignedtotheuser.
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