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State Bank of India Contact No:: Sbi.00201 @sbi - Co.in

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Field Service Report

Customer
Account ID: 3010363
Customer State
Name:
Bank of

India
Contact
No:
sbi.00201
@sbi.co.in
e-Mail:
Request / Incident Description
machine is
not taking
note.

Service Order No.


8000127124

Line No.
10

Date (MM/DD/YY)
10/29/2015

System Identification
Serial No.

20018247

System Description

BPS 204

Type of Machine

BPS 204

Action / Solution Description


pm carried
out

Service
Time
(MM/DD/YY)
(hh:mm)

Service Start Date/Time Service Finish: Date/TimeAMC Paid Upto


10/30/15
10:00
10/30/15
12:00
Services
Product ID Description
Quantity
Unit
290000179 Corrective Maintenance BPS 200
1
EA
Dates and Time
Product ID
Description
Service Type
Date
Time From
290000674 Travel Time (From)
Bus. Hours
10/30/15
9:00
290000670 Working Time
Bus. Hours
10/30/15
10:00
290000674 Travel Time (To)
Bus. Hours
10/30/15
12:00

AMC Completion Date

Start
End
10/29/2015 01/29/2016
Time To
10:00
12:00
13:00

Time (Calc)
1:00
2:00
1:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00

0:00
Material
Product ID

Description

Serial Number

Quantity

Action

Storage

Returns
Product ID
213130011
213130011
213130011
213130011

Description
! UNLISTED PART
! UNLISTED PART
! UNLISTED PART
! UNLISTED PART

Serial Number

Notes

!
!
!
!

Remarks
Clarification Required

No

System Downtime

Signatures
Service Completed:

Yes

Equipment handed over in operational condition

Contact Person Name:


Date

Service Engineer ID
10/30/15

Signature Customer

Date

HR26100383
10/30/15

Signature G&D Service

For G&D internal use


Field Service Report "internal Report"
Call Entry Time
10/29/2015
Call Back/Response time
10/29/2015
Response Time
-0.03
Field Data

14:56
14:54

Service Order No.


Line No.
8000127124
10
Service Contract No. 40021715
Internal Order No. ###

Machine
Error
Code(s)

Defect Location
Problem Code
Solution Code
Reason Description

Counters
Counter ID
10116623
10116624

Yes
Kumar Singh

Counter Description
Shredded banknotes 224785051
Processed banknotes 224785051

Reading

Date
10/29/2015

10116625
Downtime 224785051
10116626
Operating hours 224785051
10116627
Transport on 224785051
Additional dates and times
Product ID
Description
Service Type Date

Expenses
Product ID

Expense Type

Remarks (for internal use)


Clarification Required

Description Quantity

No

Time From

Unit
KM
KM
KM
KM
KM

Time To

Value

Service Finally Completed

Time (Calc)
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
0:00
Currency

309546962.xlsx
Field Service Report
Customer
Account ID:
3010363
Customer Name: State Bank of India

Contact No:
e-Mail: [email protected]
Counters
Counter ID
Counter Description
10116623
Shredded banknotes 224785051
10116624
Processed banknotes 224785051
10116625
Downtime 224785051
10116626
Operating hours 224785051
Request / Incident Description
machine is not taking note.

Material
Product ID
Description
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Remarks
Clarification Required
0

Date

Line No.
10

Serial No.

20018247

System Description
Type of Machine
Service Time
ServiceDescription
Service Start Date/Time
Service Finish Date/Time
AMC Paid Upto
AMC Completion Date
Action / Solution Description
pm carried out

BPS 204
BPS 204

Serial Number

Signatures
Service Completed
Customer

Reading
0
0
0
0

Service Order No.


8000127124
System Identification

Quantity
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Date
10/29/2015

Date
10/30/15
10/30/15
12/30/99
12/30/99

Action

0
0
0
0
System Downtime

Yes

Equipment handed over in operational condition


Service Engineer ID

10/30/15

Date

Storage
0
0
0
0
0
0
0
0
0
0

No

Time
10:00
12:00
0:00
0:00

0:00

Yes
Sanjeev Kumar Singh

HR26100383
10/30/15

Signature Customer

Signature G&D Service

Corporate Office: Giesecke and Devrient (India) Pvt. Ltd. Plot No. 57, Sector-44.Gurgon-122 003, Haryana
Tel.: +91-124-4598-000, Fax: +91-124-4598-121/122/123

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