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NICOLE DEPILLARS

[email protected]
EXECUTIVE SUMMARY
Analytical, detailed oriented, efficient, Store Manager who provides training, coaching,
motivation while continuously assessing and evaluating staff to improve customer service.
Utilize critical thinking to resolve customer conflict and model employee action for staff
members. Proficient in fast paced environments and time oriented to exceed deadlines and
maintain a quality and safe work environment.
EDUCATION
University of Michigan- Flint
05/2018
Bachelor of Business Administration
Mott Community College
12/2015
Associates in Arts
EXPERIENCE
Speedway Store 8745
1499 S. Linden Rd. Flint, MI 48532
Store Manager 06/2006 Present
Achieve 90% in reaching and exceeding monthly targeted goal from 2006-present. Consistently
maintain 100% inventory standards to ensure increased profit by sales. Sustain cost efficient
business while supervising staff of thirteen. Successfully comply with Q & A standards to
provide safe food/customer service. Facilitate with employee hiring and mentoring process.
Oversee physical appearance of store location. Model and deliver an enthusiastic approach to
ensure a lasting exceptional customer experience.
ACCOMPLISHMENTS
Recognized as manager of the region in 2009
Certified in ServeSafe
Consistently recognized as top selling manager
SKILLS
Leader
Detail-Oriented
Effective Communicator

Nicole Depillars

Critical Thinker
Problem Solver
Proficient in Microsoft Office
Expert in Timelink Software

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