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    Guillermo Valdez 2015 Resume

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    Guillermo Valdez is seeking a customer service representative position where he can utilize his skills and continue developing while working with an inspiring team. He has over 5 years of experience in customer service, logistics, and loss prevention roles at Target. Currently, he is pursuing a Bachelor's degree in Business Administration at California State University, Dominguez Hills with a concentration in Human Resources and Management. His skills include communication, problem solving, teamwork, planning and organization, and proficiency with Microsoft Office and other technical software.

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    Guillermo Valdez 2015 Resume

    Uploaded by

    api-301984564
    25 views2 pages
    Guillermo Valdez is seeking a customer service representative position where he can utilize his skills and continue developing while working with an inspiring team. He has over 5 years of experience in customer service, logistics, and loss prevention roles at Target. Currently, he is pursuing a Bachelor's degree in Business Administration at California State University, Dominguez Hills with a concentration in Human Resources and Management. His skills include communication, problem solving, teamwork, planning and organization, and proficiency with Microsoft Office and other technical software.

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    Guillermo Valdez is seeking a customer service representative position where he can utilize his skills and continue developing while working with an inspiring team. He has over 5 years of experience in customer service, logistics, and loss prevention roles at Target. Currently, he is pursuing a Bachelor's degree in Business Administration at California State University, Dominguez Hills with a concentration in Human Resources and Management. His skills include communication, problem solving, teamwork, planning and organization, and proficiency with Microsoft Office and other technical software.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    25 views2 pages

    Guillermo Valdez 2015 Resume

    Uploaded by

    api-301984564
    Guillermo Valdez is seeking a customer service representative position where he can utilize his skills and continue developing while working with an inspiring team. He has over 5 years of experience in customer service, logistics, and loss prevention roles at Target. Currently, he is pursuing a Bachelor's degree in Business Administration at California State University, Dominguez Hills with a concentration in Human Resources and Management. His skills include communication, problem solving, teamwork, planning and organization, and proficiency with Microsoft Office and other technical software.

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    Guillermo Valdez

    276 E. 43rd St Los Angeles, CA 90011


    Phone: (323) 481-1412 E-Mail: [email protected]

    Objective
    Seeking the opportunity to utilize my skills as a Customer Service Representative where I can
    continue to develop, perform and work with an inspiring team for the benefit of the company and
    the customers.

    Experience
    Target (Reverse Logistics/Receiving)
    Present

    May 2015 -

    Handle all inbound and outbound shipping for the store, while keeping track of files up to date.

    Frequently meet with Merchandise Vendors to agree on shipping quantities and making sure the
    store was always replenished.

    Keep inventory of merchandise to prevent minimal shortage to the store.

    Target (Security/Loss Prevention)


    n

    Provide a safe and secure shopping environment for guests

    Assist Loss Prevention Officers in times of apprehensions

    Feb 2014 May 2015

    Target (Starbucks Barista/Sales-floor)

    Oct 2012 - Feb 2014

    Ensure Guests receive their complete order in an efficient and timely manner

    Train incoming Baristas to the standards expected by company core roles

    Provide quality Guest Service to ensure guest loyalty

    Education
    California State University, Dominguez Hills
    Present

    August 2015

    Working on earning Bachelors of Science in Business Administration; with a concentration in Human


    Resources and Management.
    Los Angeles Trade Technical College

    February 2013 May 2015

    Accumulating required core units to be able to transfer to an accredited university, while pursuing a
    degree in Business Management.
    Wallis Annenberg High School

    Sep 2008 Jun 2012

    Attained a High School Diploma while being a consistent Honor Roll Student and a Student-Athlete,
    while taking Advanced Placement Courses to obtain college credit. Took part in National Honors
    Society and Student Council to voice peers opinions and concerns.

    Page 2

    Skills
    Communication- Deals with internal and external guests at all levels via telephone and email, to
    ensure successful communication via actively listening and probing questions.
    Problem solving - Resolves in-depth queries in a methodical manner independently and with
    internal and external business partners to find appropriate resolutions, efficiencies and high level of
    quality.
    Team Player - Enjoys sharing knowledge and encouraging development of others to achieve
    specific team goals.
    Planning and organizing - Refined planning and organizational skills that balance work, team
    support and ad-hoc responsibilities in a timely and professional manner.
    Computer Software- Savvy with all Microsoft Office applications and proficient with other
    technical computer software.

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