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ST - Mo: Ther Theresa Engineering College Vagaikulam Internal Assesment Test - 2 Seventh Semester

This document is an internal assessment test for a Total Quality Management course covering various quality management topics. It contains two sections: Section A has 10 short answer questions worth 2 marks each, and Section B has 5 longer answer questions worth between 8-16 marks each. The questions cover topics such as defining total quality management, Kaizen, quality function deployment, Taguchi methods, quality costs, ISO 9000, total productive maintenance, Deming's 14 points, benchmarking, and quality audits. The test is out of a total of 100 marks and is meant to assess students' understanding of key concepts in quality management.

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30 views2 pages

ST - Mo: Ther Theresa Engineering College Vagaikulam Internal Assesment Test - 2 Seventh Semester

This document is an internal assessment test for a Total Quality Management course covering various quality management topics. It contains two sections: Section A has 10 short answer questions worth 2 marks each, and Section B has 5 longer answer questions worth between 8-16 marks each. The questions cover topics such as defining total quality management, Kaizen, quality function deployment, Taguchi methods, quality costs, ISO 9000, total productive maintenance, Deming's 14 points, benchmarking, and quality audits. The test is out of a total of 100 marks and is meant to assess students' understanding of key concepts in quality management.

Uploaded by

Justin Livingston
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Reg No

ST.MO

THER THERESA
ENGINEERING COLLEGE
VAGAIKULAM

INTERNAL ASSESMENT TEST - 2


Seventh Semester
Sub.Code: GE2022/Total Quality Management
( common to seventh semester - Aeronautical Engg,ECE,EEE and Mechanical Engg)
(Regulation 2008)
Time: 3 hours
Max marks: 100
SECTION A (102 = 20 marks)
Answer ALL questions

1. Define TQM.
2. What is Kaizen?
3. What are the objectives of QFD? ``
4. What are the six big losses?
5. Define quality in terms of Taghchi.
6. What is the need for documentation?
7. What is QS 9000?
8. Define quality cost.
9. Define TPM?
10.What are the benefits of ISO?
SECTION B (80 marks)
Answer ALL questions
11.A. Describe the Demings fourteen points for the improvement of quality management.
or
B.What are the reasons for Benchmarking? Explain the six important steps in the process
of benchmarking.
12.A.Discuss in detail how the voice of customer is transformed into technical and functional
requirements by QFD.
or
B. (i) Explain Taguchi loss function in detail.
(ii) List and explain the various measures of performance in evaluating the success
of an organization.
13 .A Explain the various types of costs contributing to the cost of quality. Give examples
for each .
or
B.What are the objectives of TPM? Explain the pillars of TPM.

(16)
(16)
(16)
(8)
(8)
(16)
(16)

14.A. Discuss the various elements of ISO 9000:2000 quality system .


(16)
or
B . Discuss about the four important documents to be prepared for ISO 9000 certification. (16)
15 A. Explain Quality Audit in detail.
Or
B. (i) Explain the steps to be followed in implementing Quality system.
(ii) What are the objectives of ISO 9000?

(16)
(10)
(6)

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