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History of Quality

The roots of Total Quality Management can be traced back to the early 1920s when statistical theory was first applied to product quality control. Inspection originally involved examining products to determine if they met requirements, but later quality control used statistical sampling and testing at various production stages to infer compliance and improve quality earlier in the process. The foundations of these statistical quality control methods were later built upon but not fully utilized by manufacturers until the late 1940s.

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2K views7 pages

History of Quality

The roots of Total Quality Management can be traced back to the early 1920s when statistical theory was first applied to product quality control. Inspection originally involved examining products to determine if they met requirements, but later quality control used statistical sampling and testing at various production stages to infer compliance and improve quality earlier in the process. The foundations of these statistical quality control methods were later built upon but not fully utilized by manufacturers until the late 1940s.

Uploaded by

Muhammad
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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The roots of Total Quality

Management (TQM) can be traced


back to early 1920s when statistical
theory was first applied to product
quality control.

Inspection
Quality Control and Statistical Theory
Quality in Japan
Total Quality
Total Quality Management
Quality Awards and Excellence Models
Business Excellence
How the BPIR can help Quality Practioners and
Managers

Inspection involves measuring,


examining, and testing products, process
and services against specified
requirements to determine conformity.
During the early years of manufacturing,
inspection was used to decide whether a
workers job or a product met the
requirements; therefore, acceptable

was intended to ensure that no faulty


product left the factory or workshop;
focuses on the product and the detection
of problems in the product;
involves testing every item to ensure that
it complies with product specifications;
is carried out at the end of the production
process; and relies on specially trained
inspectors.

focuses on product and the detection and control of


quality problems;
involves testing samples and statistically infers
compliance of all products;
is carried out at stages through the production
process; and
relies on trained production personnel and quality
control professionals.

Shewarts work was later developed by


Deming, Dodge and Roming. However,
manufacturing companies did not fully
utilise these techniques until the late
1940s.

In the 1940s, Japanese products were


perceived as cheep, shoddy imitations.
Japanese industrial leaders recognised
this problem and aimed to produce
innovative high quality products

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