Technical Workbook

Avaya PDS Digital Switch

Predictive Dialing System

Copyright © 2001 Avaya Inc.
All Rights Reserved
Printed in U.S.A.
Notice
This is the third edition of the Avaya PDS Digital Switch technical workbook. Document number 90210-03, written for the Avaya
Predictive Dialing System. Every effort was made to ensure that the information in this book was complete and accurate at the time of
printing. However, information is subject to change.

Preventing Toll Fraud

Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or working on your company’s behalf). Be aware that there is a risk of toll fraud associated
with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call the Technical Service
Center’s Toll Fraud Intervention Hotline at 1-800-643-2353.

Providing Telecommunications Security

Telecommunications security of voice, data, and/or video communications is the prevention of any type of intrusion to, that is, either
unauthorized or malicious access to or use of, your company’s telecommunications equipment by some party.
Your company’s “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that
could be accessed via this Avaya product (that is, “networked equipment”).
An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or working on your company’s behalf. Whereas,
a “malicious party” is anyone, including someone who may be otherwise authorized, who accesses your telecommunications equipment
with either malicious or mischievous intent.
Such intrusions may be either to/through synchronous (time multiplexed and/or circuit-based) or asynchronous (character-, message-,
or packet-based) equipment or interfaces for reasons of:
Utilization (of capabilities special to the accessed equipment)
Theft (such as, of intellectual property, financial assets, or toll-facility access)
Eavesdropping (privacy invasions to humans)
Mischief (troubling, but apparently innocuous, tampering)
Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent).
Be aware that there may be a risk of unauthorized or malicious intrusions associated with your system and/or its networked equipment.
Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company, including but not limited to,
human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs.

Your Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you - an Avaya customer’s system
administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge
and resources from a variety of sources including but not limited to:
Installation documents
System administration documents
Security documents
Hardware-/software-based security tools
Shared information between you and your peers
Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure your:
Avaya provided telecommunications system and their interfaces
Avaya provided software applications, as well as their underlying hardware/software platforms and interfaces
Any other equipment networked to your Avaya products
Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference
at his own expense.
Part 68: Network Registration Number. This equipment is registered with the FCC in accordance with Part 68 of the FCC Rules. It
is identified by FCC registration number AV1USA-28011-MA-T. Refer to “Federal Communications Commission Statement” in
“About This Book” for more information regarding Part 68.

Canadian Department of Communications (DOC) Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the
Canadian Department of Communications.
Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la
class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada.

Trademarks
DEFINITY and Mosaix are registered trademarks of Avaya Inc.
Other products and brand names are trademarks or registered trademarks of their respective holders.

Ordering Information
Call: Avaya Publications Center
Voice 1-800-457-1235 International Voice 317-361-5353
Fax 1-800-457-1764 International Fax 317-361-5355
Write: Avaya Publications Center
2855 North Franklin Road
Indianapolis, IN 46219
Order: Document No. 90418-03
Issue 1, July 2001
You can be placed on a standing order list for this and other documents you may need. Standing order will enable you to automatically
receive updated versions of individual documents or document sets, billed to account information that you provide. For more
information on standing orders, or to be put on a list to receive future issues of this document, contact the Avaya Publications Center.

European Union Declaration of Conformity

The “CE” mark affixed to the DEFINITY ONE equipment described in this book indicates that the equipment conforms to the
following European Union (EU) Directives:
Electromagnetic Compatibility (89/336/EEC)
Low Voltage (73/23/EEC)
Telecommunications Terminal Equipment (TTE) i-CTR3 BRI and i-CTR4 PRI
For more information on standards compliance, contact your local distributor.
Avaya PDS Digital Switch Table of Contents

MODULE 1 DIGITAL SWITCH CONTROLLER ..................................................................................................1-1

DIGITAL SWITCH BLOCK ........................................................................................................................................ 1-1
DIGITAL SWITCH CONTROLLER (DSC)................................................................................................................ 1-2
DIGITAL SWITCH CONTROLLER CARDS............................................................................................................... 1-3
SWITCH INTERFACE CARD (SWI CARD) .............................................................................................................. 1-4
SWI CARD M AINTENANCE ..................................................................................................................................... 1-5
MVME147 CARD (CPU CARD)................................................................................................................................ 1-6
CPU CARD M AINTENANCE (MVME147).............................................................................................................. 1-7
SWI-NBC CABLE HOUSING..................................................................................................................................... 1-8
MODULE 2 ENBC AND ENBC TRANSITION MODULE....................................................................................2-1
ENBC SWITCH BOOT UP M ESSAGES – NORMAL OPERATION.......................................................................... 2-3
MODULE 3 SWITCH SYSTEM TASKS ..................................................................................................................3-1
DIGITAL SWITCH BOOT -UP /SHUT -DOWN PROCEDURES - DSC..................................................................... 3-1
SHUTTING DOWN TO POWER OFF DIGITAL SWITCH - DSC............................................................................. 3-2
DIGITAL SWITCH BOOT M ESSAGES - DSC........................................................................................................... 3-3
DIGITAL SWITCH LOG MESSAGES – NORMAL A VAYA PDS CPU REBOOT ..................................................... 3-8
INSTALLING GENERIC SOFTWARE ON THE DIGITAL SWITCH ......................................................................... 3-9
LOADING THE ISDN/PRI OPTION SRK............................................................................................................... 3-12
LOADING A SWITCH DATABASE .......................................................................................................................... 3-14
EDITING THE INTERNET A DDRESS INFORMATION .......................................................................................... 3-17
CREATING A DATABASE BACKUP DISK .............................................................................................................. 3-18
A DDING CARDS TO THE DATABASE ................................................................................................................... 3-20
DELETING CARDS FROM THE DATABASE .......................................................................................................... 3-28
SETTING THE UTC FOR GROUND/LOOP START ............................................................................................... 3-34
MODULE 4 PORT CARDS ........................................................................................................................................4-1
FIRMWARE VERSIONS............................................................................................................................................... 4-4
DIGITAL SWITCH CARD CAGE ............................................................................................................................... 4-6
VOLTAGE TEST POINTS........................................................................................................................................... 4-7
CARD INSTALLATION ............................................................................................................................................ 4-11
NBC CARD................................................................................................................................................................ 4-12
NBC INITIALIZATION ............................................................................................................................................ 4-13
NBC3 CARD.............................................................................................................................................................. 4-14
DTG CARD................................................................................................................................................................ 4-15
EDTG CARD ............................................................................................................................................................. 4-16
LPVC CARD .............................................................................................................................................................. 4-17
UTC CARD................................................................................................................................................................ 4-18
GROUND/LOOP START SETTINGS FOR UTC...................................................................................................... 4-19
EUTC......................................................................................................................................................................... 4-20
EPOC CARD.............................................................................................................................................................. 4-21
A NALOG A DAPTER – EPOC/UTC........................................................................................................................ 4-22
OLIC CARD (OR OLIC2).......................................................................................................................................... 4-23
OLIC MDF A DAPTER ............................................................................................................................................ 4-24
T1 INTERFACE CARD.............................................................................................................................................. 4-25
T1 LINE EQUALIZATION - DIP SWITCH SETTINGS........................................................................................... 4-26
T1 TIMING LINK ...................................................................................................................................................... 4-27
T1, E1 AND PRIN TRUNK A DAPTERS................................................................................................................... 4-28
QT1 – QUAD T1 CARD ........................................................................................................................................... 4-29
QTI TRUNK A DAPTERS ......................................................................................................................................... 4-30
PRIN.......................................................................................................................................................................... 4-31
QTI- PRI CARD ........................................................................................................................................................ 4-32

September 17, 2001 Technical Workbook i

Table of Contents Avaya PDS Digital Switch

ECPA......................................................................................................................................................................... 4-33
ECC............................................................................................................................................................................ 4-34
DDC........................................................................................................................................................................... 4-35
EDRC......................................................................................................................................................................... 4-36
BRC ........................................................................................................................................................................... 4-37
MODULE 5 INTERNATIONAL PORT CARDS.....................................................................................................5-2
LOADING THE INTERNATIONAL OPTION SRK ................................................................................................... 5-1
ECT/LCT TRUNK CARD ........................................................................................................................................... 5-5
QE1- QUAD E1 –CAS CARD .................................................................................................................................... 5-6
QUAD – E1 TRUNK A DAPTER – (120 OHM).......................................................................................................... 5-7
QEI TRUNK A DAPTER – 75 OHM (COAX) ............................................................................................................. 5-8
E1 - CAS CA RD - SINGLE SPAN.............................................................................................................................. 5-9
E1-BNC TRUNK A DAPTER – 75 OHM COAX ...................................................................................................... 5-10
E1 – PRN/DPNSS, E1-PRI/DASS2........................................................................................................................ 5-11
PRI/NTT ................................................................................................................................................................... 5-12
EMFCR2 CARD ........................................................................................................................................................ 5-13
MODULE 6 SWITCH MENU SYSTEM....................................................................................................................6-1
DIGITAL SWITCH CONSOLE KEYSTROKES........................................................................................................... 6-1
DIGITAL SWITCH M ENU SYSTEM GUIDE ............................................................................................................ 6-2
MODULE 7 CPU INFORMATION............................................................................................................................7-1
DGSWITCH.CFG .......................................................................................................................................................... 7-1
TRANSFER TRUNKS................................................................................................................................................... 7-3
DIAL-BACK HEADSETS............................................................................................................................................. 7-4
DIAL-IN DEDICATED HEADSETS............................................................................................................................ 7-5
MODULE 8 TESTING TOOLS ..................................................................................................................................8-1
SUBJECT: MONITORING TELEPHONE LINES USING "SWIT" TOOL................................................. 8-1
“DRIVER” COMMANDS ............................................................................................................................................. 8-6
“DRIVER” RESPONSES............................................................................................................................................... 8-8

ii Technical Workbook September 17, 2001

 Avaya PDS Digital Switch

Module 1
Digital Switch Controller

Avaya
Avaya PDS Digital Switch Module 1: Digital Switch Controller

Digital Switch Block

Digital Switch Block

Control Cards Resource Cards Interface

Digital Switch

CPU CARD
Hard Drive
Processor Card

AAC
Alarm Arbiter Floppy Drive
Card
SWI
Switch Interface
Card

VME BUS

Controller to Rack Bus

Digital Switch Card

NBC LPVC EDTG ECC

Network Bus Large Port Digital Tone Enhance
Controller Voice Card Generator Conference
Card

PCM Bus

Packet Bus

OLIC UTC QT1 PRIN ECPA

Operator Universal Interface Interface Call
Trunk Card Card Progress
Line
Card Analyzer
Card

Headsets Trunks/Lines

September 17, 2001 Technical Workbook 1-1

Module 1: Digital Switch Controller Avaya PDS Digital Switch

Digital Switch Controller (DSC)

Digital Switch Controller (DSC)

For older Mosaix PDS, the digital switch controller (DSC) is the processing center for the digital switch
subsystem of the Avaya PDS product. New PDS Digital Switches use the ENBC and ENBC Transition
Module in place of the DSC. Listed below are some features of the DSC:

• Houses Central Processing Unit (MVME147 board)

• Houses Control Circuit boards
• Communicates to the HP CPU via Ethernet.
• C o m m u n icates to the NBC via the SWI card.
• Hard disk contains switch system binaries and database files.
• Floppy drive for loading and backing up switch software.
NOTE: Not compatible with ENBC and ENBC Transition Module.

0 0 0 0 0 0

0 0 0 0
I 0

Power Switch SWI-NBC Cable

Card Slots
connects here.

1-2 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 1: Digital Switch Controller

Digital Switch Controller Cards

Digital Switch Controller Cards
NBC Cable
Clamp

0 I

(BLANK SLOT)
SWI

ABORT
RMT RST
SCON
STATUS
147-011

FAIL
MVME

RUN

RESET

MAJOR
MINOR

AUX2
AUX1
RESET

RESET

B
B

A
A

ACO
ACO
AUTO
AAC

ACTIVE

ALARMS

SCSI
MVME 712M

SERIAL PORT 1/CONSOLE SERIAL PORT 2

INTERFACE

SERIAL PORT 3 SERIAL PORT 4 ETHERNET PRINTER

September 17, 2001 Technical Workbook 1-3

Module 1: Digital Switch Controller Avaya PDS Digital Switch

Switch Interface Card (SWI Card)

• Master bus controller for the DSC

• Communication between the DSC and the NBC card.
SWI

RED GREEN

YELLOW

LED
Indicators
• All LED's on during system initialization.
• All LED's are off when card and system are in normal
• RED - Indicates failure of DSC or failure of the

Suspects for SWI alarm

c o• n ditions
Bad or unseated NBC
• Bad or unseated SWI-NBC ribbon
• Bad or unseated SWI

Troubleshooting
Steps
• Shut down system, reseat NBC card, then power
• Shut down system, che ck/reseat NBC-SWI cable at card cage back
and at DSC controller- see intructions on removing cable
then power up.
• Shut down system, reseat SWI card, then power
• Shut down system, reseat processor and AAC cards in DSC,

1-4 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 1: Digital Switch Controller

SWI Card Maintenance

Removing the SWI card

1) Shut down Digital Switch Controller through the menu system.

2) Wait for "File System Successfully Closed" message on Switch Console screen.
3) Power off the Digital Switch Controller
4) Unscrew the 1/8 inch Phillip's head screws on both sides of the SWI card.
(screws need not be removed entirely from card.)
5) Pull outward on tabs on both sides of the SWI card.
SWI

6) Pull card out of card slot

7) Place SWI card on a static-proof mat or bag.

Replacing the SWI card

1) Verify jumper settings on replacement card are the same as the original.
2) Insert the SWI card into the second slot from the top in the back of the DSC.
3) Push in card at points just inside the tabs on both sides of the card as shown below until card is firmly
seated in the DSC backplane.
SWI

4) Tighten screws on both sides of the SWI card.

September 17, 2001 Technical Workbook 1-5

Module 1: Digital Switch Controller Avaya PDS Digital Switch

MVME147 Card (CPU Card)

MVME147 Card (CPU Card)

• Central Processing card for the digital switch system.

• Located just below SWI card in the DSC.
• 68030 processor.
• ABORT and RESET buttons used ONLY for debugging purposes.
• MVME 147S-1 or –011 uses 25 MHz processor.
• MVME 147-022 uses 33 MHz processor for Avaya PDS 6000 systems.

RMT RST

ABORT
MVME

SCON
STATUS
FAIL

RUN

RESET
147

RED GREEN Not used

YELLOW BLACK RED
BUTTON BUTTON

CPU Card LED Indicators &

FAIL STATUS RUN
Red Yellow Green CPU STATUS

No power applied to CPU or CPU is not the

OFF OFF OFF
local bus master.
current

OFF OFF O CPU waiting for cycle to complete.

N
OFF O OFF CPU is halted
N
OFF O Normal operation
N ON
CPU is not current local bus master and board
O OFF O
failure condition exists.
N N
Board failure condition exists and CPU is
O O OFF waiting for cycle to complete.
N N
O O O Complete board failure.
N N N
The green RUN and SCON LEDs remain illuminated during normal operation. The RUN LED indicates the 68030
microprocessor is executing a normal bus cycle. The SCON LED indicates the CPU is the system controller. A
summary table of front panel indicators is provided below. The red FAIL LED illuminates when the 68030
microprocessor stops processing due to a board failure condition. Users should compare this LED to the yellow
STATUS LED to diagnose the failure condition. The STATUS LED indicates a halt condition on the microprocessor.
A halt indication following a successful system reset indicates a software problem or a possible DRAM error. A
halt on reset may indicate a firmware problem. The PROMs on the CPU card could be improperly installed
(wrong location or not in socket), or the firmware may not be at the proper revision level.

1-6 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 1: Digital Switch Controller

CPU Card Maintenance (MVME147)

Removing the CPU card

1) Shut down Digital Switch Controller through the menu system.

2) Wait for "File System Successfully Closed" message on Switch Console screen.
3) Power off the Digital Switch Controller
4) Unscrew the 1/8 inch Phillips head screws on both sides of the Processor card. (screws need not be
removed entirely from card.)
5) Pull outward on tabs on both sides of the Processor card as shown below.

ABORT

FAI
RMT RST
STATUS

SCON
MVME
147-011

RESET
RUN

6) Pull card out of card slot

7) Place Processor card on a static-proof mat or bag.

Replacing the CPU card

1) Verify jumper settings on replacement card are the same as the original.
2) Insert the Processor card into the third slot from the top in the back of the DSC.
3) Push in card at points just inside the tabs on both sides of the card as show below until card is firmly
seated in the DSC back plane.

FAI
ABORT
147-011

SCON

RMT RST
STATUS
MVME

RESET
RUN

4) Tighten screws on both sides of the Processor card.

September 17, 2001 Technical Workbook 1-7

Module 1: Digital Switch Controller Avaya PDS Digital Switch

SWI-NBC Cable Housing

SWI-NBC Cable Housing
The Ribbon cable from the SWI to the NBC originates on the back of the Digital Switch Controller. A metal
cable housing clamps this ribbon cable in place to prevent it unseating itself. In order to reseat or replace
this cable, you must loosen the housing clamp and remove the housing from the DSC.

If you need to replace the ribbon

3. cable, loosen these 4 screws to
remove the entire housing from the
DSC.

1.
Loosen these 2 screws
to clamp and un-clamp
the ribbon cable.

2.
Loosen these 2
screws to slide the
clamp plate up and
down.

FRONT ANGLE - CLAMPED

FRONT VIEW - CLAMPED
Do not unscrew these
2 screws.

Clamp plate slides

up and down.

Ribbon cable to NBC

slot 1 on card cage
back plane

FRONT ANGLE - UNCLAMPED

FRONT VIEW - UNCLAMPED

1-8 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 1: Digital Switch Controller

Alarm Arbiter Card

Alarm Arbiter Card (AAC Card)

• Control point for system resets

• Located in slot 4 of the DSC
• Status LED's indicate major/minor system alarms

MAJOR
MINOR

AUX2
AUX1
RESET

RESET

B
B

A
A

ACO
ACO
AUTO
AAC

B
A

ACTIVE

ALARMS
RED

YELLOW

Switches/Buttons
• "A RESET" button should be pushed to reboot the DSC after the File
system has been shut down through the menus.
• "A-AUTO-B" switch should be switched to the "A" position when system is
in normal operation. This will enable the switch to auto boot after a crash.
• "ACO" - Ignore

LED Indicators
• The alarm LED indic ators are illuminated when a system or card
alarm is signaled in the digital switch system.
• All alarm LED's are off during normal system operation.
• "ACTIVE" LED should always be lit for A, not lit for B
• "ACO" LED - Ignore

Suspects for AAC major alarms

• Could be almost anything! - check the system and card

alarm displays in the Maintenance menu of the DSC.

Troubleshooting Steps

• If LED indic ators are not responding to system alarms, or the

reset buttons do not work, reseat or replace the AAC card.
• Refer to the system and card alarm displays in the maintenance
menu of the DSC to identify alarms.

September 17, 2001 Technical Workbook 1-9

Module 1: Digital Switch Controller Avaya PDS Digital Switch

AAC Card Maintenance

Removing the AAC card

1) Shut down Digital Switch Controller through the menu system.

2) Wait for "File System Successfully Closed" message on Switch Console screen.
3) Power off the Digital Switch Controller
4) Unscrew the 1/8 inch Philip's head screws on both sides of the AAC card.
(screws need not be removed entirely from card.)
5) Pull card straight back out of slot using the tabs on either side of the card.

MAJOR

MINOR
RESET

AUX1
RESET

B
A
B
A

AUTO

ACO
A

B
AAC

ACTIVE

ALARMS
DO NOT PULL OUTWARDS ON TABS
PULL CARD STRAIGHT OUT OF SLOT

6) Place AAC card on a static-proof mat or bag.

Replacing the AAC card

1) Verify jumper settings on replacement card are the same as the original.
2) Insert the AAC card into the forth slot from the top in the back of the DSC.
3) Push in card at points just inside the tabs on both sides of the card as shown below until card is firmly
seated in the DSC back plane.
MAJOR
MINOR
RESET
RESET

AUX1
AUX2
B
B

A
A

ACO
AUTO

ACO
B
AAC

ACTIVE

ALARMS

4) Tighten screws on both sides of the AAC card.

1-10 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 1: Digital Switch Controller

I/ O card (MVME712-M)
• Provides DSC connections to external devices
• Located in slot 5 (bottom slot) of the DSC
MVME 712M

SERIAL PORT 1/CONSOLE SERIAL PORT SCSI

INTERFACE

SERIAL PORT 3 SERIAL PORT 4 ETHERNET PRINTER

I/O Connections

Serial port1: DB-25 To Router for Console function

Serial port 2: Not Used
Serial port 3: Not Used
Serial port 4: Not Used
Ethernet 15-pin to Transceiver
SCSI Interface SCSI cable to Card Cage backplan slot
Printer 36 pin Centronix to Printer – Not Used
3 (LPVC)

CONSOLE CABLE
SERIAL PORT 1 CONSOLE
DB-25 MALE DB-25 MALE

2 2
3 3
7 7

September 17, 2001 Technical Workbook 1-11

Module 1: Digital Switch Controller Avaya PDS Digital Switch

Exercises

1. The NBC card receives instruction from which card in the DSC?
a. AAC
b. SWI
c. MVME147S-1
d. LPVC

2. True or False The DSC makes it’s own decisions about what phone line to place a call on.

3. True or False The Digital Switch parts are manufactured by both Summa Four and Avaya, Inc.

4. A red light on the SWI card indicates:

a. normal operation.
b. an abnormal condition, not a system failure.
c. a severe condition, system inoperative.
d. none of the above.

5. True or False It’s OK to remove the SWI card while the card cage is powered up but the DSC
must be powered off.

6. The only time the cable housing for the the cable that runs to the NBC card should be taken off is:
a. when reseating the SWI card.
b. when reseating the NBC cable.
c. when reseating the NBC card.
d. all of the above.

7. True or False If the DSC needs to be rebooted, press the ABORT button on the MVME147
CPU card.

8. True or False During normal operation, there should be no lights on the MVME147 card.

9. The AAC card is most often used to:

a. indicate an alarm condition exists.
b. indicate which cards in the DSC have an alarm condition.
c. reset the DSC.
d. all of the above.

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Avaya PDS Digital Switch Module 1: Digital Switch Controller

10. True or False The AUTO switch should be set to A on the AAC card when powering off the
DSC.

11. True or False The LPVC card connects via a SCSI cable to the MVME712-M I/O card.

12. On a normally functioning DSC, if you look inside the rectangular hole labelled “SCSI Interface,”
you should see which of the following:
a. green LED illuminated.
b. yellow LED illuminated.
c. both green and yellow LED’s illuminated.

September 17, 2001 Technical Workbook 1-13

 Avaya PDS Digital Switch

Module 2
ENBC and ENBC Transition
Module

Avaya
Avaya PDS Digital Switch Module 2: ENBC and ENBC Transition

ENBC Card
ENBC Card
Enhanced Network Bus Controller

General Information
§ Under development, expected release 4Q2001.
§ ENBC works with the new ENBC I/O Transition Module. These replace both
the NBC (or NBC3) and DSC.
§ ENBC contains CPU for switch, watchdog alarm circuitry, T1 clocking circuit,
RED SCSI bus termination, and NVRAM.
§ ENBC supports both Avaya PDS 5000 and Avaya PDS 6000 products.
YELLOW § Requires switch generic v14.1.x or later to support ENBC.
§ ENBC always located in slot 1.
GREEN § ENBC drives switch packet bus.
§ Communicates with the other cards in switch card cage.
§ RESET button used to force a switch reboot. (Note: ABORT button
same as RESET button, reserved for future use.)

LED Indicators
ENBC § Red LED on – Indicates Major Alarm condition in system. Look at Card and
System Alarm screens to determine details of alarm condition.
§ Yellow LED on – Indicates Minor Alarm condition in system. Look at Card and System
Alarm screens to determine details of alarm condition.
§ Both Red and Yellow LEDs on – Indicates ENBC is being reinitialized, ENBC
software download, and self-test.
§ All LEDs off – Normal operation.

General Troubleshooting
M
§ Check system log file for error messages related to the ENBC.
§ Reboot switch.
§ Power down and reseat ENBC in slot 1.
§ Check NBC cable behind slot 1 and connected to I/O Transition Module.
Power down and reseat cable.
RESET § Replace ENBC.
§ Replace NBC cable.

NOTE:
NEVER pull or reinsert ENBC in slot while switch is powered up. NEVER pull or
reinsert NBC cable or SCSI cable while switch is powered up. This may cause
ABORT
severe damage to the ENBC.

September 17, 2001 Technical Workbook 2-1

Module 2: ENBC and ENBC Transition Avaya PDS Digital Switch

ENBC I/O Transition Module

ENBC I/O Transition Module

General Information

- Rack mounted below 1-3/4” spacer panel below the fan tray, just below the Switch Card cage.
- Works in conjunction with ENBC, replaces the NBC (or NBC3) and Digital Switch Controller (DSC).
- Contains switch hard drive and floppy drive.
- Provides cable connections for Switch Console, SCSI cable, LAN cable, NBC cable.
- Power for ENBC I/O Transition Module is via the NBC cable.

LED Indicators

- SCSI Fuse Indicator:

LED on – Normal SCSI Bus operation.
LED off – SCSI fuse on ENBC card is not operational.

- AUI Fuse Indicator:

LED on – Normal Ethernet operation.
LED off – Ethernet fuse on ENBC card is not operational.

2-2 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 2: ENBC and ENBC Transition

Cable Connections

SCSI – Connect SCSI cable from this connector to slot behind the LPVC card.
SERIAL PORT (Three DB25 female connectors):
#1 – switch console port.
#2 – unused.
#3 – unused.

AUI or 10B-T:
LAN connection. If site uses AUI, then a Transceiver plugs into the AUI port. The LAN cable
is connected to the transceiver via BNC.
If site uses 10B-T LAN cable, no transceiver is used. Plug cable into 10B-T connector.

EXT CLOCK: This port is reserved for Engineering use only.

NBC Cable:
The NBC Cable connector is located inside the Transition Module. A faceplate on the rear of the Transition
Module is used to clamp the NBC cable in place. Insert the NBC cable into the connector, slide the faceplate down,
tighten the 2 screws to secure the NBC cable in place. To detach the NBC cable, loosen the faceplate and slide
upward to remove faceplate. Press down on the 2 ejector tabs on the right and left side of the cable connector to
remove the NBC cable.

ENBC Switch Boot Up Messages – Normal operation

ENBC Main Processor Diagnostic Firmware v14.1.1

Copyright (c) 2000-2001, Avaya Inc. All Rights Reserved.

Testing memory ...OK

Software Watchdog is Enabled (SYPCR = 0xFFFFFF87).

Power-On Self-Test .....

Diag. Loop Count = 00000000

Testing 0) ROM Checksum ......................... PASSED
Testing 1) System SRAM .......................... PASSED
Testing 2) CPM Timer ............................ PASSED
Testing 3) RTC .................................. PASSED
Testing 4) RTC NVRAM............................. PASSED
Testing 5) Dual Port RAM ........................ PASSED
Testing 6) SCSI Controller....................... PASSED
Testing 7) Ethernet (SCC1) Internal Loopback .... PASSED
Testing 8) Ethernet Transceiver Loopback ........ PASSED
Testing 10) SCC3(UART) Internal Loopback ......... PASSED
Testing 12) SCC4(UART) Internal Loopback ......... PASSED
Testing 14) LED .................................. PASSED

Testing COMPLETED

Booting CP850 ... Done.

Downloading code to CP SRAM ... Done.

September 17, 2001 Technical Workbook 2-3

Module 2: ENBC and ENBC Transition Avaya PDS Digital Switch

MAC : 48-4D-52-01-02-03

08:52:29 Tuesday 8/14/2001

Please select from the following :

1) Boot the OS
2) Enter the Debug Monitor

Enter :

Time-out.....
*** Booting System at 0x08040100...

Attempting boot via enbc_net

Attempting boot via go=08080000
Initialized VRTX kernel
Initialized run-time library (RTL)
Initialized IFX
SNX Version 4.3:STREAMware TCP Release 4.0
(c) Copyright 1987-1993 Lachman Technology, Inc. (LTI). All Rights Reserved.
Copyright (c) Mentor Graphics Corporation 1993-1999
Initialized SNX

*** Vrtx Development System Version 4.D ***

VRTXsa (c) Copyright 1993-1997 Microtec

lg0 initialized [48:4D:52:1:2:3]

IP address for lg0: IP address for lo0: 127.0.0.1
netmask: FF000000
Initialized RPC module

*** ENBC Boot Firmware 14.1.2

Copyright (c) 1992-2001, Avaya Inc. All Rights Reserved.

Software Watchdog is Enabled (SYPCR = 0xFFFFFF87).

Interface lg0 set with IP Address: 143.243.248.44

Reading boot file from disk device C:/boot/boot.sds

Loading file C:/boot/globals.exe
Loading file C:/boot/netmgr.exe
Loading file C:/boot/syswd.exe
Loading file C:/boot/hostmgr.exe
Loading file C:/boot/permgr.exe
Loading file C:/boot/redmgr.exe
Loading file C:/boot/nma.exe
Loading file C:/boot/cntlipl.exe

*** Booting System at 0x00050100...

Attempting boot via enbc_net

Attempting boot via go=72000
Initialized VRTX kernel
Initialized run-time library (RTL)

2-4 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 2: ENBC and ENBC Transition

Initialized IFX
SNX Version 4.3:STREAMware TCP Release 4.0
(c) Copyright 1987-1993 Lachman Technology, Inc. (LTI). All Rights Reserved.
Copyright (c) Mentor Graphics Corporation 1993-1999
Initialized SNX

*** Vrtx Development System Version 4.D ***

VRTXsa (c) Copyright 1993-1997 Microtec

lg0 initialized [48:4D:52:1:2:3]

IP address for lg0: IP address for lo0: 127.0.0.1
netmask: FF000000
Initialized RPC module

*** ENBC Generic Firmware 14.1.1

Copyright (c) 1992-2001, Avaya Inc. All Rights Reserved.

Interface lg0 set with IP Address: 143.243.248.44

Boot version 14.1.1

FW version 14.1.2
SW version 14.1.1

Installing SCSI driver...

Installing hard disk device (C:)...
Mounting C: ...
Installing floppy disk device (A:)...
*** Install failed. SCSI: Device not ready.
Installing NFS driver...
Mounting NFS device (F:)...

Initializing file system...

Loading File < dbvers.tbl > ...

Loading File < syscnfg.tbl > ...
Loading File < card.tbl > ...
Loading File < port.tbl > ...
Loading File < hostcnfg.tbl > ...
Loading File < resgroup.tbl > ...
Loading File < supvtmpl.tbl > ...
Loading File < iprule.tbl > ...
Loading File < oprule.tbl > ...
Loading File < isdnsupv.tbl > ...
Loading File < isdnmsg.tbl > ...
Loading File < routesum.tbl > ...
Loading File < routetbl.tbl > ...
Loading File < exroute.tbl > ...
Loading File < nfascnfg.tbl > ...

FRM500: N/A Event Set For - ALM090: Printer Off Line (NSA)
FRM504: Major Alarm Set For - ALM011: No Hosts Available (SA)

September 17, 2001 Technical Workbook 2-5

Module 2: ENBC and ENBC Transition Avaya PDS Digital Switch

FRM503: Minor Alarm Set For - ALM010: Host Communications Failure (NSA)
FRM087: NBC Status Set To Active
FRM086: NBC Hardware Tests Passed
FRM232: Starting ENBC Application Download
FRM225: ENBC Download - 266380 bytes in c:/boot/enbc.dwn
FRM226: ENBC Download 10 Percent Complete
FRM226: ENBC Download 20 Percent Complete
FRM226: ENBC Download 30 Percent Complete
FRM226: ENBC Download 40 Percent Complete
FRM226: ENBC Download 50 Percent Complete
FRM226: ENBC Download 60 Percent Complete
FRM226: ENBC Download 70 Percent Complete
FRM226: ENBC Download 80 Percent Complete
FRM226: ENBC Download 90 Percent Complete
FRM085: NBC Reboot Completed
FRM503: Minor Alarm Set For - ALM047: Loss Of All Call Prog. Analyzers (SA)
FRM503: Minor Alarm Set For - ALM050: Loss Of All DTMF Receivers (SA)
FRM503: Minor Alarm Set For - ALM051: Loss Of Announcement Capability (SA)
FRM027: NBC SYNC OBTAINED--INTERNAL REFERENCE
FRM231: ENBC Download Complete - RLS 1 1 1

Etc, normal boot up messages for the remaining cards in the Card Cage...

2-6 Technical Workbook September 17, 2001

Avaya PDS Digital Switch

Module 3
Switch System Tasks

Avaya
Avaya PDS Digital Switch Module 3: Switch System Tasks

Digital Switch Boot-up/Shut-down Procedures - DSC

Booting from a power-off state - Cold Boot:

1) Verify that the NBC cable is in place

2) Make sure there are no floppy disks in the drive (unless you are installing software from a bootable
floppy).
3) Power on the DSC from the power switch on the back (bottom-right corner) or from the cabinet
power strip.

Rebooting from a power-on state - Warm Boot:

1) Logon to Digital Switch, select C for “Maintenance Menu,” then I, “System Shutdown.”
2) Wait for "File System Successfully Closed" message on console screen.
3) Press the "A Reset" button on the AAC card (located on rear of DSC)
4) System will reset and boot.

Booting from floppy disk:

1) Insert bootable floppy into DSC.

2) Logon to DSC and shut down system.
3) Wait for “File System Successfully Closed” message on console screen.
4) Press the “A Reset” button on the AAC card.

September 17, 2001 Technical Workbook 3-1

Module 3: Switch System Tasks Avaya PDS Digital Switch

Shutting Down to Power off Digital Switch - DSC

1) On the AAC card, move toggle switch from A to B.

2) Log into the DSC system and select "C" for Maintenance Menu.
3) Select "I" for Shutdown System and press return.
4) Wait for "File System Successfully Closed" message on console screen.
5) Wait approximately 10 seconds to ensure that all files are closed.
6) You may now power down the DSC either with the power switch at the back of the DSC or by the
power strip.

CAUTION: There are 2 power feeds to the Digital Switch; one for the DS Controller (DSC) which
comes from a power strip in the rear of the cabinet, and the second power feed from one of the UPSs
to the Power Supply located in the top of the cabinet which supplies power to the card cage itself. If
you power down using the power switch on the DSC, the card cage is still powered up. If you are
doing any hardware maintenance on the DSC or card cage which requires powering down the card
cage, use the power switch on the UPS which services the power supply to power the system down. If
you are shutting down via the UPS, make sure the Avaya PDS CPU's file system is shut down correctly
prior to powering off the Digital Switch.

3-2 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 3: Switch System Tasks

Digital Switch Boot Messages - DSC

The following shows the typical messages shown on the DSC console during a normal boot sequence:

Copyright Motorola Inc. 1988,1989,1990,1991,1992 All Rights Reserved

VME147 Monitor/Debugger Release 2.43 - 6/30/92

CPU running at 25 MHz

FPC passed test

MMU passed test

COLD Start

Onboard RAM start = $00000000, stop = $003FFFFF

147-Bug>Searching for ROM boot

147-Bug>G FFA0002C
Effective address: FFA0002C (exact address may vary)

DSC Boot 4.00.01 Initializing ...

Trying C drive ...

Reading boot file from disk device C:/boot/boot.sds ...
Loading file C:/boot/globals.exe
Loading file C:/boot/netmgr.exe
Loading file C:/boot/syswd.exe
Loading file C:/boot/hostmgr.exe
Loading file C:/boot/permgr.exe
Loading file C:/boot/redmgr.exe
Loading file C:/boot/nma.exe
SW version loaded – 4.5.1
Installing SCSI driver…
Installing hard disk device (C:)…
Mounting C:…
Installing Floppy disk device (A:)…

September 17, 2001 Technical Workbook 3-3

Module 3: Switch System Tasks Avaya PDS Digital Switch

Installing NFS driver…

Mounting NFS device (F:)…

Loading File < dbvers.TBL > ...

Loading File < syscnfg.TBL > ...
Loading File < card.TBL > ...
Loading File < port.TBL > ...
Loading File < hostcnfg.TBL > ...
Loading File < resgroup.TBL > ...
Loading File < supvtmpl.TBL > ...
Loading File < iprule.TBL > ...
Loading File < oprule.TBL > ...
Loading File < isdnsupv.TBL > ...
Loading File < isdnmsg.TBL > ...
Loading File < routesum.TBL > ...
Loading File < routetbl.TBL > ...
Loading File < exroute.TBL > ...
Loading File < promptlb.TBL > ...
Loading File < nfascnfg.TBL > ...

3-4 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 3: Switch System Tasks

Digital Switch log messages – Normal Boot-up

The following messages are normal boot-up messages found in the log file in the Maintenance menu of
the digital switch. These are common messages seen upon a normal switch reboot.

FRM500: N/A Event Set For - ALM090: Printer Off Line (NSA)
#00 Fri Jan 19, 2001 14:10:43

Any messages preceding the “Printer Off Line” message should be examined to explain why the switch
rebooted.

FRM504: Major Alarm Set For - ALM011: No Hosts Available (SA)

#00 Fri Jan 19, 2001 14:10:43
FRM503: Minor Alarm Set For - ALM010: Host Communications Failure (NSA)
#00 Fri Jan 19, 2001 14:10:45
HST012: Host < ENET1 > Login Attempt From-10.30.2.1 1055
#00 Fri Jan 19, 2001 14:10:45
HST012: Host < ENET2 > Login Attempt From-10.30.2.1 1056
#00 Fri Jan 19, 2001 14:10:45
HST003: Host < ENET1 > Restored
#00 Fri Jan 19, 2001 14:10:45
FRM511: Major Alarm Clear For - ALM011: No Hosts Available
#00 Fri Jan 19, 2001 14:10:45
HST003: Host < ENET2 > Restored
#00 Fri Jan 19, 2001 14:10:54
FRM087: NBC Status Set To Active
#00 Fri Jan 19, 2001 14:10:54
FRM086: NBC Hardware Tests Passed
#00 Fri Jan 19, 2001 14:10:54
FRM232: Starting NBC Application Download
#00 Fri Jan 19, 2001 14:10:54
FRM225: NBC Download - 11154 bytes in c:/boot/nbc.dwn
#00 Fri Jan 19, 2001 14:10:55
FRM027: NBC SYNC OBTAINED--INTERNAL REFERENCE
#00 Fri Jan 19, 2001 14:11:08
FRM085: NBC Reboot Completed

Any error messages indicating the NBC has failed to come into service will result in the switch rebooting
again.

#00 Fri Jan 19, 2001 14:11:08

FRM503: Minor Alarm Set For - ALM047: Loss Of All Call Prog. Analyzers (SA)
#00 Fri Jan 19, 2001 14:11:08
FRM503: Minor Alarm Set For - ALM051: Loss Of Announcement Capability (SA)

These alarms are set temporarily and will clear when the ECPA and LPVC cards are brought back into
service.

September 17, 2001 Technical Workbook 3-5

Module 3: Switch System Tasks Avaya PDS Digital Switch

#00 Fri Jan 19, 2001 14:11:27

FRM511: Major Alarm Clear For - ALM040: PRI/T1/E1 Card Failure
#00 Fri Jan 19, 2001 14:11:27
FRM095: Card Restored - RLS 1 1 10 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:11:31
FRM510: Minor Alarm Clear For - ALM052: Card Failure In System
#00 Fri Jan 19, 2001 14:11:31
FRM095: Card Restored - RLS 1 1 4 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:12:03
HST001: Host Manager Initialization Complete
#00 Fri Jan 19, 2001 14:12:08
FRM231: NBC Download Complete - RLS 1 1 1
#00 Fri Jan 19, 2001 14:12:08
FRM232: Starting EDTG Application Download
#00 Fri Jan 19, 2001 14:12:08
FRM225: EDTG Download - 47588 bytes in c:/boot/edtg.dwn
#00 Fri Jan 19, 2001 14:13:33
FRM230: Phase 3 - EDTG Download Complete
#00 Fri Jan 19, 2001 14:13:33
FRM232: Starting QT1 Application Download
#00 Fri Jan 19, 2001 14:13:33
FRM225: QT1 Download - 32473 bytes in c:/boot/qt1.dwn
#00 Fri Jan 19, 2001 14:13:54
FRM091: Tone Card Restored - RLS 1 1 2 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:34
FRM230: Phase 3 - QT1 Download Complete
#00 Fri Jan 19, 2001 14:14:34
FRM232: Starting LPVC Application Download
#00 Fri Jan 19, 2001 14:14:34
FRM225: LPVC Download - 25196 bytes in c:/boot/lpvc.dwn
#00 Fri Jan 19, 2001 14:14:34
FRM090: T1/E1 Card Restored - RLS 1 1 18-1 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:34
FRM090: T1/E1 Card Restored - RLS 1 1 19-1 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:34
FRM090: T1/E1 Card Restored - RLS 1 1 20-1 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:34
FRM090: T1/E1 Card Restored - RLS 1 1 21-1 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:34
FRM090: T1/E1 Card Restored - RLS 1 1 17-1 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:34
FRM090: T1/E1 Card Restored - RLS 1 1 18-2 (CARD ALRM CLRD)

Etc. for each QT1 span.

3-6 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 3: Switch System Tasks

FRM117: T1/E1 REMOTE ALARM CLEAR - RLS 1 1 18-1 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:56
FRM117: T1/E1 REMOTE ALARM CLEAR - RLS 1 1 18-2 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:56
FRM117: T1/E1 REMOTE ALARM CLEAR - RLS 1 1 18-3 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:56
FRM117: T1/E1 REMOTE ALARM CLEAR - RLS 1 1 19-1 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:56
FRM117: T1/E1 REMOTE ALARM CLEAR - RLS 1 1 19-2 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:14:56
FRM117: T1/E1 REMOTE ALARM CLEAR - RLS 1 1 19-3 (CARD ALRM CLRD)

Etc. The Remote Alarm should clear for each QT1, QE1, T1 or E1 span.

#00 Fri Jan 19, 2001 14:15:27

FRM230: Phase 3 - LPVC Download Complete
#00 Fri Jan 19, 2001 14:15:27
FRM232: Starting ECPA Application Download
#00 Fri Jan 19, 2001 14:15:27
FRM225: ECPA Download - 55562 bytes in c:/boot/ecpa.dwn
#00 Fri Jan 19, 2001 14:17:06
FRM230: Phase 3 - ECPA Download Complete
#00 Fri Jan 19, 2001 14:17:06
FRM095: Card Restored - RLS 1 1 5 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:17:06
FRM510: Minor Alarm Clear For - ALM047: Loss Of All Call Prog. Analyzers
#00 Fri Jan 19, 2001 14:17:06
FRM095: Card Restored - RLS 1 1 6 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:17:06
FRM095: Card Restored - RLS 1 1 7 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:17:25
FRM510: Minor Alarm Clear For - ALM051: Loss Of Announcement Capability
#00 Fri Jan 19, 2001 14:17:25
FRM095: Card Restored - RLS 1 1 3 (CARD ALRM CLRD)
#00 Fri Jan 19, 2001 14:17:36
FRM045: Waiting For Incoming Master Timing Link
#00 Fri Jan 19, 2001 14:17:36
FRM001: Phase 3 - System Initialization Complete
#00 Fri Jan 19, 2001 14:17:36
Generic Version.Revision 4.2.4-k01
#00 Fri Jan 19, 2001 14:17:39
FRM042: Incoming Sync Master Selected - RLS 1 1 18-1
#00 Fri Jan 19, 2001 14:17:40
FRM026: NBC SYNC OBTAINED--INCOMING REFERENCE
#00 Fri Jan 19, 2001 14:18:32

Once the switch has finished booting up, then the Avaya PDS cpu should be rebooted to synch up the
Avaya PDS cpu with the switch, re-establish the NFS mount and rerun msg_loader.

September 17, 2001 Technical Workbook 3-7

Module 3: Switch System Tasks Avaya PDS Digital Switch

Digital Switch log messages – Normal Avaya PDS CPU Reboot

The following messages are normal boot-up messages found in the log file in the Maintenance menu of
the digital switch. These messages are common host communication messages that are seen upon a
normal switch reboot.

HST013: Host < ENET2 > Socket Read Error $A20: Connection Closed From Host HST002:
Host < ENET2 > Has Failed Due To: Socket Read Error
HST013: Host < ENET1 > Socket Read Error $A20: Connection Closed From Host
HST002: Host < ENET1 > Has Failed Due To: Socket Read Error

The HP CPU initiated a reboot and therefore the Ethernet connection is

broken. This message indicates the switch has recognized this fact.

FRM504: Major Alarm Set For - ALM011: No Hosts Available (SA)

The switch has set a major alarm condition due to the loss of communication to the HP CPU.

HST001: Host Manager Initialization Complete

The switch has successfully loaded the Host Manager program and is ready to establish communication
with the HP CPU via Ethernet.

HST003: Host < ENET1 > Restored

HST003: Host < ENET2 > Restored

The Ethernet communication to the HP CPU has been restored (swif_mako daemon has established
communication with the switch's ethernet manager).

FRM511: Major Alarm Clear For - ALM011: No Hosts Available

The major alarm for loss of communications to the HP CPU has been cleared.

3-8 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 3: Switch System Tasks

Installing Generic Software on the Digital Switch

The following section explains the step-by-step procedure to install generic software on the Digital
Switch Hard Drive. The instructions and/or comments are in bold print while the normal print shows
actual messages on the console.

1) Insert disk 1 of the Installation disk set into the floppy drive. Reboot the switch. The
following messages will appear upon booting.

Copyright Motorola Inc. 1988,1989,1990, 1991,1992 All Rights Reserved

VME147 Monitor/Debugger Release 2.43 - 6/30/92

CPU running at 25 MHz

FPC passed test

MMU passed test

COLD Start

Onboard RAM start = $00000000, stop = $003FFFFF

147-Bug>Searching for ROM Boot

147-Bug>G FFA0002C
Effective address: FFA0002C

DSC Boot 4.00.01 Initializing...

Reading boot file from disk device A:/boot/boot.sds ...
Loading file A:/boot/genkern.exe
Loading file A:/boot/install.exe
Installing disks ...
Setting default device to C: ...

INSTALLATION UTILITIES

1) Install/Configure Basic System Software

2) Incremental Install of Basic System Software
3) Disk Utilities
4) Install Another Software Option
5) Install/Configure Ethernet Option
6) Database Conversion
7) Set System Clock
8) Set Non-Volatile Memory
9) Terminate Installation

September 17, 2001 Technical Workbook 3-9

Module 3: Switch System Tasks Avaya PDS Digital Switch

Enter Selection:

2) Press 2 and <CR> to enter the generic installation utility

NOTE: Selecting 1 will cause the hard drive C: to be reformatted. Device C: Will Be
Reformatted. All Information Will Be Erased. Selecting 2 loads the switch generic software
without disturbing the database files.

System Clock = Wed Sep 12, 2001 12:22:13

Do You Wish to Update the System Clock (Y/N)=[N]?

Press Y to change clock or N to leave as is.

Do You Wish to Back Up the System Data Base (Y/N)=[N]?

Press N if you already have a current data base backup disk.

All generic executables and card download files now reside in C:/boot/

Delete old generic and download files in C? (Y/N)=[Y]?

• Press Y, then return.

Insert disk 2 of Installation Set

Press return to continue

3) Insert Disk 2 of the Generic set and press <CR>

Copying A:.boot/GLOBALS.EXE to C:/boot/GLOBALS.EXE ...

Copying A:/boot/NETMGR.EXE to C:/boot/NETMGR.EXE ...
Copying A:/boot/SYSWD.EXE to C:/boot/SYSWD.EXE ...
Copying A:/boot/HOSTMGR.EXE to C:/boot/HOSTMGR.EXE ...
Copying A:/boot/REDMGR.EXE to C:/boot/REDMGR.EXE ...
Copying A:/boot/NMA.EXE to C:/boot/NMA.EXE ...

Insert disk 3 of Installation Set

Press return to continue

4) Insert Disk 3 of the Generic set and press <CR>

3-10 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 3: Switch System Tasks

Copying A:/boot/PERMGR.EXE to C:/boot/PERMGR.EXE ...

Copying A:/boot/boot.SDS to C:/boot/boot.SDS ...

Insert disk 4 of Installation Set

5) Insert Disk 4 of the Generic set and press <CR>

Copying A:/boot/NBC.DWN to C:/boot/NBC.DWN...

Copying A:/boot/DVC.DWN to C:/ /DVC.DWN...
Copying A:/boot/LPVC.DWN to C:/boot/LPVC.DWN...
Copying A:/boot/CPA.DWN to C:/boot/CPA.DWN...
Copying A:/boot/ECPA.DWN to C:/boot/ECPA.DWN...
Copying A:/boot/SRC.DWN to C:/boot/SRC.DWN...
Copying A:/boot/4XT1.DWN to C:/boot/4XT1.DWN...
Copying A:/boot/4XE1.DWN to C:/boot/4XE1.DWN...
Copying A:/boot/QT1.DWN to C:/boot/QT1.DWN...

INSTALLATION UTILITIES

1) Install/Configure Basic System Software

2) Incremental Install of Basic System Software
3) Disk Utilities
4) Install Another Software Option
5) Install/Configure Ethernet Option
6) Database Conversion
7) Set System Clock
8) Set Non-Volatile Memory
9) Terminate Installation

Enter Selection:

6) For generic versions 14.1 or later, load disk 5 also.

7) At this point, the basic generic software is installed. There is a menu system and an
EMPTY database on the harddrive. Further software to be added (if applicable) is:

ISDN/PRI Option SRK

International Option SRK (See “International” section)
Switch Database

8) Once all the software and database has been loaded, the next step is to configure the
Internet Address information.

September 17, 2001 Technical Workbook 3-11

Module 3: Switch System Tasks Avaya PDS Digital Switch

Loading the ISDN/PRI Option SRK

For sites which must support ISDN (international or domestic), the ISDN/PRI Option SRK disks must
be loaded in addition to the usual switch generic software. These disks provide the hardware specific
download files to support PRI/N and E1-PRI cards. The steps for loading the DSC International
Option disks (currently 2 disks), Part No. 12004-xx, are as follows:

1) If you are NOT already at the Installation Utilities Menu below, insert Disk 1 of the
ISDN/PRI Option SRK into the floppy drive. Reboot the switch and skip to Step 3. From
the main Installation Utilities menu:

INSTALLATION UTILITIES

1) Install/Configure Basic System Software

2) Incremental Install of Basic System Software
3) Disk Utilities
4) Install Another Software Option
5) Install/Configure Ethernet Option
6) Database Conversion
7) Set System Clock
8) Set Non-Volatile Memory
9) Terminate Installation

Enter Selection:

2) Select 4, Install Another Software Option.

Insert Another Install Disk

Press Return to Continue

3-12 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 3: Switch System Tasks

3) Insert Disk 1 of the DSC ISDN/PRI Option SRK. Press Enter. The following menu
should be displayed:

INSTALLATION UTILITIES

1) Install/Configure ISDN/PRI Option

2) Enable/Disable ISDN/PRI Option
3) Disk Utilities
4) Install Another Software Option
5) Install/Configure Ethernet Option
6) Database Conversion
7) Set System Clock
8) Set Non-Volatile Memory
9) Terminate Installation

Enter Selection:

4) Press 1, then Enter to initiate installation of the ISDN/PRI Option.

Copying A:/boot/PRI.DWN to C:/boot/PRI.DWN …

Copying A:/boot/PRIN.DWN to C:/boot/PRIN.DWN …

Insert Disk 2 of Installation Set

Press Return to Continue

5) Insert Disk 2 of the ISDN/PRI Option SRK. Press Enter.

Copying A:/boot/DPNSS.DWN to C:/boot/DPNSS.DWN …

Copying A:/boot/NTDASS2.DWN to C:/boot/NTDASS2.DWN …
Copying A:/boot/DSS1.DWN to C:/boot/DSS1.DWN …
Copying A:/boot/NTT.DWN to C:/boot/NTT.DWN …
Copying A:/boot/NET5.DWN to C:/boot/NET5.DWN …
ISDN/PRI Option Enabled
NFAS Option Enabled

6) Remove Disk 2 from the floppy drive. The ISDN/PRI Installation Utilities menu will be
displayed.

7) If your software installation is complete (including loading the switch database), then
select 9 and Terminate Installation. The switch will reboot on the new software.

Otherwise, proceed to “Loading a Switch Database on to the DSC” and “Editing the Internet
Address on the DSC.”

September 17, 2001 Technical Workbook 3-13

Module 3: Switch System Tasks Avaya PDS Digital Switch

Loading a Switch Database

This section explains how to load a switch database from floppy onto the DSC once the switch generic
software has been loaded.

The switch database disk you are loading may have been created when a different version of switch
generic was on the DSC. To ensure that the database version matches the switch generic version,
perform the following steps:

1) If not already at the Installation Utilities Menu below, insert Disk 1 of the basic switch
generic software disks into the DSC floppy drive. Reboot the switch through the menu
system. This will cause the switch to boot off of Disk 1 and bring up the following menu:

INSTALLATION UTILITIES

1) Install/Configure Basic System Software

2) Incremental Install of Basic System Software
3) Disk Utilities
4) Install Another Software Option
5) Install/Configure Ethernet Option
6) Database Conversion
7) Set System Clock
8) Set Non-Volatile Memory
9) Terminate Installation

Enter Selection:

2) Select 3, “Disk Utilities”, and press Enter.

DISK UTILITIES MENU

1) Show Directory
2) Copy Files
3) Delete Files
4) Rename Files
5) Show Freespace on Disk
6) Format Disk
7) Create Directory
8) Delete Directory
9) Store (Back-Up) Database
10) Retrieve Database
11) Exit Disk Utilities

Enter Selection:
3) Type 10, then insert the Switch Database disk into the floppy drive.

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Avaya PDS Digital Switch Module 3: Switch System Tasks

Enter Source Directory:

4) Type a: and press Enter.

Restoring database to C:/DBASE from a:/*.TBL

5) When the database is finished loading, you will be returned to the Disk Utilities Menu.
Select 11 to Exit Disk Utilities and return to the Installation Utilities Menu.

INSTALLATION UTILITIES

1) Install/Configure Basic System Software

2) Incremental Install of Basic System Software
3) Disk Utilities
4) Install Another Software Option
5) Install/Configure Ethernet Option
6) Database Conversion
7) Set System Clock
8) Set Non-Volatile Memory
9) Terminate Installation

Enter Selection:

6) Select 6, Database Conversion. This utility will match the Switch Database file structure
with the version of switch generic now loaded on the Switch Hard Drive.

NOTE: This step is NECESSARY for avoiding corruption of the Switch Database file
structure, and causing data fields to be mismatched and incorrect.

Converting the Database to run with Digital Switch release 4.5.x.

The database will not be compatible with older releases.

Continue with database conversion (Y/N) = [Y]? Press Enter.

Enter database directory path [C:/dbase/]: Press Enter.

September 17, 2001 Technical Workbook 3-15

Module 3: Switch System Tasks Avaya PDS Digital Switch

7) The “Database Conversion” utility will automatically update the database version now
stored on the Hard Drive to match the switch generic version. Note: The database
version ON THE BACKUP DISK stays the older database version. You will need to
make a NEW switch backup to have a compatible backup disk. See Step 9.

Press Return to Continue

8) Press Enter. This step will exit back to the main Installation Utilities menu. Select 9 to
terminate installation and allow the switch to reboot.

9) Make a new Switch Database backup once the system has rebooted. This will ensure that
you have a Database backup disk compatible with the switch version currently on the
Switch Hard Drive.

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Avaya PDS Digital Switch Module 3: Switch System Tasks

Editing the Internet Address Information

Edit the Internet Address information using the Switch Menu system.

1) From the Main Menu, select B, System Configuration Menu. Then select I, Network
Configuration.

N E T W O R K C O N F I G U R A T I O N

Ethernet Option: Enabled Ethernet Address: 08:00:3E:25:9C:AF

Internet Address:
Configured: 10.251.5.2 Current: 10.251.5.2

NFS Option: Enabled Status: Not Mounted

Update Mount? (Y/N) N

Remote Server:
Name: cpu1 Internet Address: 10.251.5.1
Mount Directory: /usr/vl/switch

Local Client:
Name: switch1 Retries: 15
User Id: 101 Timeout (Secs.): 2
Group Id: 101
User Mask: 002

2) Move the cursor to the “Internet Address Configured:” field. Enter the new Ethernet
address for the Digital Switch. You may also change the Ethernet address configured for
cpu1 from this screen. Once all changes have been made, press Enter.

3) You will need to reboot the switch for the address changes to take effect.

IMPORTANT NOTE:

The IP address information contained on this screen is NOT included in the switch backup.
This information is stored in NVRAM on the MVME147 card or ENBC processor. Any time
the MVME147 card is replaced, this information will need to be reconfigured through the
switch menu screen above.

(The addresses used above are for example only. You will need to obtain the actual addresses for your
particular site.)

September 17, 2001 Technical Workbook 3-17

Module 3: Switch System Tasks Avaya PDS Digital Switch

Creating a Database Backup Disk

1) Obtain a DOS formatted, high-density 3.5" floppy diskette.

2) Log into the switch with the following sequence ...

Login: admin
Password: <password>

ADMINISTRATOR MAIN MENU

Generic Version.Revision 4.5.1

A) Data Base Administration Menu

B) System Configuration Menu
C) Maintenance Menu
D) Diagnostics Menu

Enter Selection: _

3) Select Item C - "Maintenance Menu" and press <CR>

MAINTENANCE MENU

A) Card Maintenance
B) Disk Utilities
C) Print/Display System Log File
D) Print/Display System Trace File
E) Switch ACT System To SBY
F) Master Timing Link Selection
G) Card Alarm Display
H) System Alarm Display
I) Shutdown System

Enter Selection: _

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Avaya PDS Digital Switch Module 3: Switch System Tasks

4) Select Item B "Disk Utilities" and press <CR>

DISK UTILITIES MENU

A) Show Directory
B) Copy Files
C) Delete Files
D) Rename Files
E) Database Store
F) Database Retrieve
G) Display File
H) Show Free Space On Disk
I) Format Disk

Enter Selection: _

5) Select Item E and press <CR>

DATABASE STORE

OK To Store Database From C: To A: <Y/N>?

6) Insert the PC formatted 3.5" floppy into the floppy drive, then press "Y" and <CR>.

• The database on the hard disk will now be stored onto the floppy diskette.
• A single 3.5” floppy is sufficient to store the switch database.

September 17, 2001 Technical Workbook 3-19

Module 3: Switch System Tasks Avaya PDS Digital Switch

Adding Cards to the Database

To add a card to the Digital Switch database, use the following procedure. NOTE: The example below
will add a Universal Trunk Card (UTC) to Rack #1, Level #1, Slot #6 (1-1-6).

1) Log into the system ...

Login : admin
Password: <password>

ADMINISTRATOR MAIN MENU

Generic Version.Revision 4.5.1

A) Data Base Administration Menu

B) System Configuration Menu
C) Maintenance Menu
D) Diagnostics Menu

Enter Selection: _

2) Press "C" followed by <CR> to enter the Maintenance Menu

MAINTENANCE MENU

A) Card Maintenance
B) Disk Utilities
C) Print/Display System Log File
D) Print/Display System Trace File
E) Switch ACT System To SBY
F) Master Timing Link Selection
G) Card Alarm Display
H) System Alarm Display
I) Shutdown System

Enter Selection: _

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Avaya PDS Digital Switch Module 3: Switch System Tasks

3) Press "A" followed by <CR> to enter Card Maintenance. The screen which appears
provides a listing of the current card configuration on the system. Note that there is no
card configured in slot 1-1-6.

C A R D M A I N T E N A N C E

R L S CARD TYPE V.RV S R L S CARD TYPE V.RV S

------ ----------- ------ ----- ---------- -------
1 1 1 Network Bus 3.16 A 1 1 20 Digital Dialer Card 1.00 A
1 1 2 Tone Generator 1.23 A 1 1 21 Conference Card 1.01 A
1 1 3 Large Port Voice Card 2.03 A
1 1 4 Enhanced Call Progress 1.00 A
1 1 5 Enhanced Call Progress 1.00 A
1 1 7-1 96-Port Quad T1 1.00 A
1 1 7-2 96-Port Quad T1 1.00 A
1 1 7-3 96-Port Quad T1 1.00 A
1 1 7-4 96-Port Quad T1 1.00 A

ADD, DEL, CHANGE, PORT DEF (A,D,C,P): _ _ _ __ ______________________ _

1 -- 8 9 -- 16 17 -- 24 25 -- 32 33 -- 40 41 -- 48 49 -- 56 57 -- 64
________ ________ ________ ________ ________ ________ ________ ________
65 -- 72 73 -- 80 81 -- 88 89 -- 96 97 --104 105--112 113--120 121--128
________ ________ ________ ________ ________ ________ ________ ________

4) Type the following sequence (without hitting <CR>) to add a card:

A [CTRL-N] (Rack#) [CTRL-N] (Level#) [CTRL-N] (Slot#) [CTRL-N]

In this example we will add the UTC card at location 1-1-6:

A [CTRL-N] 1 [CTRL-N] 1 [CTRL-N] 6 [CTRL-N]

The following message will appear ...

Hit 'Select' Key To Select Card Type...

5) Use the Select key (Ctrl-A) to step through the values until the correct card type is shown.
For a UTC card, select “ECT/LCT/UTC”.

Note: To exit without making changes, press Exit (Ctrl-X).

6) Press <CR> to add this card to the database.

The following message will appear ...

Card Is Added, But Out Of Service!

September 17, 2001 Technical Workbook 3-21

Module 3: Switch System Tasks Avaya PDS Digital Switch

7) Repeat Steps #4 to #6 for all cards you wish to add.

8) Press [CTRL-X] to return to the Card Maintenance Menu.

C A R D M A I N T E N A N C E

R L S CARD TYPE V.RV S R L S CARD TYPE V.RV S

------ ---------- ---- - --------- ---------- ----- -
1 1 1 Network Bus 3.16 A 1 1 20 Digital Dialer Card 1.00 A
1 1 2 Tone Generator 1.23 A 1 1 21 Conference Card 1.01 A
1 1 3 Large Port Voice Card 2.03 A
1 1 4 Enhanced Call Progress 1.00 A
1 1 5 Enhanced Call Progress 1.00 A
1 1 6 ECT/LCT/UTC O
1 1 7-1 96-Port Quad T1 1.00 A
1 1 7-2 96-Port Quad T1 1.00 A
1 1 7-3 96-Port Quad T1 1.00 A
1 1 7-4 96-Port Quad T1 1.00 A

9) Press [CTRL-G] to return to the Main Menu.

10) Press "A" and <CR> for Data Base Administration Menu.

DATA BASE ADMINISTRATION MENU

A) Card Summary H) Answer Supervision Templates

B) Resource Group Summary I) Routing Table Summary
C) Inpulse Rules J) ISDN Supervision Templates
D) Outpulse Rules K) ISDN Message Templates
E) Print Data Base Summary L) ISDN NFAS Group Summary
F) Print Data Base Detail M) LPVC Configuration Summary
G) BRC Configuration Summary

Enter Selection: _

12) Press "A" and <CR> for Card Summary

C A R D S U M M A R Y

LOCATION UNUSED DISP

R L S CARD TYPE STATUS PORTS CARD
-------- ---------------------- ---------- -------- --------
1 1 1 Network Bus
1 1 2 Tone Generator A 0 _

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Avaya PDS Digital Switch Module 3: Switch System Tasks

1 1 3 Large Port Voice Card A 1 _

1 1 4 Enhanced Call Progress A 0 _
1 1 5 Enhanced Call Progress A 0 _
1 1 6 ECT/LCT/UTC O 0 _
1 1 7-1 96-Port Quad T1 A 0 _
1 1 7-2 96-Port Quad T1 A 0 _
1 1 7-3 96-Port Quad T1 A 0 _
1 1 7-4 96-Port Quad T1 A 0 _
1 1 20 Enhanced Call Progress A 0 _
1 1 21 Conference Card A 0 _

13) The cursor will be in the DISP CARD field. Press [CTRL-N] until you reach
the line for the card to be added. Then type any character, followed by a <CR>
to display data for that card.

T R U N K C A R D C O N F I G U R A T I O N

CARD LOCATION: RACK 1 LEVEL 1 SLOT 6

CARD TYPE: ECT/LCT/UTC
CARD STATUS: Out Of Service

GROUP HDWR INPULSE FLASH

PORT NAME GROUP NAME TYPE RULE COS SEND
---- ------- --------- -------- ----- ------ ----- -----
1 _____ ________ _____ 0 50
2 _____ ________ _____ 0 50
3 _____ ________ _____ 0 50

4 _____ ________ _____ 0 50

5 _____ ________ _____ 0 50
6 _____ ________ _____ 0 50
7 _____ ________ _____ 0 50
8 _____ ________ _____ 0 50

14) Input the NAME, HDWR TYPE, INPULSE RULE, and COS values for each
port. Repeat this step until all required ports are identified:

T R U N K C A R D C O N F I G U R A T I O N

CARD LOCATION: RACK 1 LEVEL 1 SLOT 6

CARD TYPE: ECT/LCT/UTC
CARD STATUS: Out Of Service

GROUP HDWR INPULSE FLASH

PORT NAME GROUP NAME TYPE RULE COS SEND
---- ------- ------ ---- -------- ----- ------ -----
1 trunk1 _____ _______ LS 0 2 50
2 trunk2 _____ _______ LS 0 2 50
3 trunk3 _____ _______ LS 0 2 50
4 trunk4 _____ _______ LS 0 2 50
5 trunk5 _____ _______ LS 0 2 50
6 trunk6 _____ _______ LS 0 2 50
7 _____ _______ _____ 0 50
8 _____ _______ _____ 0 50

September 17, 2001 Technical Workbook 3-23

Module 3: Switch System Tasks Avaya PDS Digital Switch

15) When finished, press <CR> to save changes. Then press CTRL-X to back
out to the Card Summary Screen

16) Press CTRL-X to back out to the Database Administration Menu.

17) Press "B" and <CR> to enter Resource Group Summary

18) The cursor will be in the NAME column. Press [TAB] until you are at the
resource group associated with the new card. To create a new resource group,
tab down to the line of the new resource group, 11 for our example. Type the
name of the group, then press Ctrl-N. Use the select key (Ctrl-A) to configure
the group as “Rotary” or “Cyclic”. Refer to the DSC Menu section for
configuration instructions regarding resource groups.

R E S O U R C E G R O U P S U M M A R Y

HUNT PORT THRESHOLDS HUNT PORT THRESHOLDS

NO NAME TYPE CNT RHUNT BUSY DSP NO NAME TYPE CNT RHUNT BUSY DSP
-- ------ ----- ----- ----- ---- --- -- ------- ---- ---- ----- ---- ---
1 lpvc CYCLIC 120 0 0 _ 17 ______ 0 0 0 _
2 ecpa CYCLIC 96 0 0 _ 18 ______ 0 0 0 _
3 ecc CYCLIC 64 0 0 _ 19 ______ 0 0 0 _
4 ______ 0 0 0 _ 20 ______ 0 0 0 _
5 ______ 0 0 0 _ 21 ______ 0 0 0 _
6 ______ 0 0 0 _ 22 ______ 0 0 0 _
7 ______ 0 0 0 _ 23 ______ 0 0 0 _
8 ______ 0 0 0 _ 24 ______ 0 0
0 _
9 ______ 0 0 0 _ 25 ______ 0 0
0 _
10 t1 trunk CYCLIC 96 0 0 _ 26 ______ 0 0 0
_
11 utc CYCLIC 0 0 0 _ 27 ______ 0 0 0 _
12 ______ 0 0 0 _ 28 ______ 0 0
0 _
13 ______ 0 0 0 _ 29 ______ 0 0
0 _
14 ______ 0 0 0 _ 30 ______ 0 0 0
_
15 agents CYCLIC 64 0 0 _ 31 ______ 0 0
0 _
16 ______ 0 0 0 _ 32 ______ 0 0 0 _

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Avaya PDS Digital Switch Module 3: Switch System Tasks

19) Press [CTRL-N] until the cursor is in the DSP field for that resource group.
Press any character followed by a <CR> to display data for the group.

R E S O U R C E G R O U P C O N F I G U R A T I O N
RESOURCE GROUP - #11 NAME - utc

PORT LOCATION PORT LOCATION

POS NAME R L S P POS NAME R L S P
--- -------- - - -- --- --- -------- - - - ---
1 ________ _ _ __ ___ 13 ________ _ _ __ ___
2 ________ _ _ __ ___ 14 ________ _ _ __ ___
3 ________ _ _ __ ___ 15 ________ _ _ __ ___
4 ________ _ _ __ ___ 16 ________ _ _ __ ___
5 ________ _ _ __ ___ 17 ________ _ _ __ ___
6 ________ _ _ __ ___ 18 ________ _ _ __ ___
7 ________ _ _ __ ___ 19 ________ _ _ __ ___
8 ________ _ _ __ ___ 20 ________ _ _ __ ___
9 ________ _ _ __ ___ 21 ________ _ _ __ ___
10 ________ _ _ __ ___ 22 ________ _ _ __ ___
11 ________ _ _ __ ___ 23 ________ _ _ __ ___
12 ________ _ _ __ ___ 24 ________ _ _ __ ___

ADD/DELETE/CARD (A/D/C) _ POS ___ R L S P _ _ __ ___

20) If required, Press [CTRL-F] (SCREEN FORWARD) to locate the starting

position for the card you wish to add. In this example, we want to add the first 6
ports of the new card in 1-1-6 to the new resource group 11. We would identify
position 1 as the starting position for that card in the Resource Group.

21) The cursor is in the position after A/D/C. Type the following sequence to add a
port to the resource group:

A [CTRL-N] (Position #) [CTRL-N] (Rack #) [CTRL-N] (Level #) [CTRL-N] (Slot #)

[CTRL-N] (Port #) <CR>

For our example, we would type the following sequence to add Port 1 of the UTC card
at Position 1 in Resource Group #11:

A [CTRL-N] 1 [CTRL-N] 1 [CTRL-N] 1 [CTRL-N] 6 [CTRL-N] 1 <CR>

Repeat this process for ports 2 through 6 on the UTC card. The port information on the Resource
Group Configuration will be updated to reflect the added ports on the new card:

September 17, 2001 Technical Workbook 3-25

Module 3: Switch System Tasks Avaya PDS Digital Switch

R E S O U R C E G R O U P C O N F I G U R A T I O N
RESOURCE GROUP - #11 NAME -utc

PORT LOCATION PORT LOCATION

POS NAME R L S P POS NAME R L S P
--- -------- - - -- --- --- --------- - - -- ---
1 trunk1 1 1 6 1 13 ________ _ _ __ ___
2 trunk2 1 1 6 2 14 ________ _ _ __
___
3 trunk3 1 1 6 3 15 ________ _ _ __
___
4 trunk4 1 1 6 4 16 ________ _ _ __
___
5 trunk5 1 1 6 5 17 ________ _ _ __
___
6 trunk6 1 1 6 6 18 ________ _ _ __
___
7 ________ _ _ __ ___ 19 ________ _ _ __ ___
8 ________ _ _ __ ___ 20 ________ _ _ __ ___
9 ________ _ _ __ ___ 21 ________ _ _ __ ___
10 ________ _ _ __ ___ 22 ________ _ _ __ ___
11 ________ _ _ __ ___ 23 ________ _ _ __ ___
12 ________ _ _ __ ___ 24 ________ _ _ __ ___

ADD/DELETE/CARD (A/D/C) _ POS ___ R L S P _ _ __ ___

22) At this point you have added the 6 ports on the card into the resource group.
The next step is to activate the new card. Press [CTRL-G] to take you back
to the Main Menu.

ADMINISTRATOR MAIN MENU

Generic Version.Revision 4.5.1

A) Data Base Administration Menu

B) System Configuration Menu
C) Maintenance Menu
D) Diagnostics Menu

Enter Selection: _

23) Press "C" followed by <CR> to enter the Maintenance Menu

MAINTENANCE MENU

A) Card Maintenance
B) Disk Utilities
C) Print/Display System Log File
D) Print/Display System Trace File

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Avaya PDS Digital Switch Module 3: Switch System Tasks

E) Switch ACT System To SBY

F) Master Timing Link Selection
G) Card Alarm Display
H) System Alarm Display
I) Shutdown System

Enter Selection: _

24) Press "A" followed by <CR> to enter Card Maintenance

C A R D M A I N T E N A N C E

R L S CARD TYPE V.RV S R L S CARD TYPE V.RV

S
------ ------------ ---- - --------- ----------- -----
- -
1 1 1 Network Bus 3.16 A 1 1 20 Digital Dialer Card 1.00 A
1 1 2 Tone Generator 1.23 A 1 1 21 Conference Card
1.01 A
1 1 3 Large Port Voice Card 2.03 A
1 1 4 Enhanced Call Progress 1.00 A
1 1 5 Enhanced Call Progress 1.00 A
1 1 6 ECT/LCT/UTC O
1 1 7-1 96-Port Quad T1 1.00 A
1 1 7-2 96-Port Quad T1 1.00 A
1 1 7-3 96-Port Quad T1 1.00 A
1 1 7-4 96-Port Quad T1 1.00 A

ADD, DEL, CHANGE, PORT DEF (A,D,C,P): _ _ _ __ ______________________ _

1 -- 8 9 -- 16 17 -- 24 25 -- 32 33 -- 40 41 -- 48 49 -- 56 57 -- 64
________ ________ ________ ________ ________ ________ ________ ________
65 -- 72 73 -- 80 81 -- 88 89 -- 96 97 --104 105--112 113--120 121--128
________ ________ ________ ________ ________ ________ ________ ________

25) Type the following sequence to activate a new card:

C [CTRL-N] (Rack #) [CTRL-N] (Level #) [CTRL-N] (Slot #) [CTRL-N] A <CR>

Again, in this example we are adding/activating the UTC card at location 1-1-6:

C [CTRL-N] 1 [CTRL-N] 1 [CTRL-N] 6 [CTRL-N] A <CR>

The card has now been added and activated. It is advisable to backup the switch database
following changes...

September 17, 2001 Technical Workbook 3-27

Module 3: Switch System Tasks Avaya PDS Digital Switch

Deleting Cards from the Database

The following section shows the step-by-step procedure to delete a card from a database.

1) Log into the system ...

Login : admin
Password: <password>

ADMINISTRATOR MAIN MENU

Generic Version.Revision 4.5.1

A) Data Base Administration Menu

B) System Configuration Menu
C) Maintenance Menu
D) Diagnostics Menu

Enter Selection: _

2) Press "A" and <CR> for database administration menu

DATA BASE ADMINISTRATION MENU

A) Card Summary H) Answer Supervision Templates

B) Resource Group Summary I) Routing Table Summary
C) Inpulse Rules J) ISDN Supervision Templates
D) Outpulse Rules K) ISDN Message Templates
E) Print Data Base Summary L) ISDN NFAS Group Summary
F) Print Data Base Detail M) LPVC Configuration Summary
G) BRC Configuration Summary

Enter Selection: _

3) Press "A" and <CR> for Card Summary

C A R D S U M M A R Y

LOCATION UNUSED DISP

R L S CARD TYPE STATUS PORTS CARD
-------- ---------------------- ---------- --------- ---------
1 1 1 Network Bus A 0 _
1 1 2 Tone Generator A 0 _
1 1 3 Large Port Voice Card A 1 _
1 1 4 Enhanced Call Progress A 0 _
1 1 5 Enhanced Call Progress A 0 _
1 1 6 ECT/LCT/UTC A 0 _
1 1 7-1 96-Port Quad T1 A 0 _
1 1 7-2 96-Port Quad T1 A 0 _
1 1 7-3 96-Port Quad T1 A 0 _
1 1 7-4 96-Port Quad T1 A 0 _
1 1 21 Conference Card A 0 _

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Avaya PDS Digital Switch Module 3: Switch System Tasks

4) The cursor will be in the DISP CARD field. Press [CTRL-N] until you reach the line for
the card to be deleted. Then type any character, followed by a <CR> to display data for
that card.
T R U N K C A R D C O N F I G U R A T I O N

CARD LOCATION: RACK 1 LEVEL 1 SLOT 6

CARD TYPE: ECT/LCT/UTC
CARD STATUS: Active

GROUP HDWR INPULSE FLASH

PORT NAME GROUP NAME TYPE RULE COS SEND
---- ------- ----- -------- ----- ------ ----- -----
1 trunk1 11 utc LS 0 2 50
2 trunk2 11 utc LS 0 2 50
3 trunk3 11 utc LS 0 2 50
4 trunk4 11 utc LS 0 2 50
5 trunk5 11 utc LS 0 2 50
6 trunk6 11 utc LS 0 2 50
7 _____ ____ _____ 0 50
8 _____ ____ _____ 0 50

5) Identify the Number listed under the GROUP column. This is the resource
group number that you will have to remove the card's ports from before you can
delete the card from the database. For this example, we will delete ports from
resource group number 11.

6) Press CTRL-X twice to back out to the Database Administration Menu.

DATA BASE ADMINISTRATION MENU

A) Card Summary H) Answer Supervision Templates

B) Resource Group Summary I) Routing Table Summary
C) Inpulse Rules J) ISDN Supervision Templates
D) Outpulse Rules K) ISDN Message Templates
E) Print Data Base Summary L) ISDN NFAS Group Summary
F) Print Data Base Detail M) LPVC Configuration Summary
G) BRC Configuration Summary

Enter Selection:

September 17, 2001 Technical Workbook 3-29

Module 3: Switch System Tasks Avaya PDS Digital Switch

7) Press "B" and <CR> to enter Resource Group Summary.

R E S O U R C E G R O U P S U M M A R Y

HUNT PORT THRESHOLDS HUNT PORT THRESHOLDS

NO NAME TYPE CNT RHUNT BUSY DSP NO NAME TYPE CNT RHUNT BUSY DSP
-- -------- ------ --- ----- ---- --- -- ----- ----- --- ----- ---- ---
1 lpvc CYCLIC 120 0 0 _ 17 ______ 0 0 0 _
2 ecpa CYCLIC 96 0 0 _ 18 ______ 0 0 0 _
3 ecc CYCLIC 64 0 0 _ 19 ______ 0 0 0 _
4 ______ 0 0 0 _ 20 ______ 0 0 0 _
5 ______ 0 0 0 _ 21 ______ 0 0 0 _
6 ______ 0 0 0 _ 22 ______ 0 0 0 _
7 ______ 0 0 0 _ 23 ______ 0 0 0 _
8 ______ 0 0 0 _ 24 ______ 0 0 0 _
9 ______ 0 0 0 _ 25 ______ 0 0 0 _
10 t1 trunk CYCLIC 96 0 0 _ 26 ______ 0 0 0 _
11 utc CYCLIC 6 0 0 _ 27 ______ 0 0 0 _
12 ______ 0 0 0 _ 28 ______ 0 0 0 _
13 ______ 0 0 0 _ 29 ______ 0 0 0 _
14 ______ 0 0 0 _ 30 ______ 0 0 0 _
15 agents CYCLIC 64 0 0 _ 31 ______ 0 0 0 _
16 ______ 0 0 0 _ 32 ______ 0 0 0 _

8) The cursor will be in the NAME column. Press [TAB] until you are at the resource group
you wish to delete the card from (Group 11 in our example).

9) Press [CTRL-N] until the cursor is in the DSP field for that resource group. Press any
character followed by a <CR> to display data for the group.

R E S O U R C E G R O U P C O N F I G U R A T I O N
RESOURCE GROUP - #11 NAME - utc

PORT LOCATION PORT LOCATION

POS NAME R L S P POS NAME R L S P
--- -------- - - -- --- --- -------- - - - --
1 trunk1 1 1 6 1 13 ________ _ _ __ ___
2 trunk2 1 1 6 2 14 ________ _ _ __ ___
3 trunk3 1 1 6 3 15 ________ _ _ __ ___
4 trunk4 1 1 6 4 16 ________ _ _ __ ___
5 trunk5 1 1 6 5 17 ________ _ _ __ ___
6 trunk6 1 1 6 6 18 ________ _ _ __ ___
7 ________ _ _ __ ___ 19 ________ _ _ __ ___
8 ________ _ _ __ ___ 20 ________ _ _
__ ___
9 ________ _ _ __ ___ 21 ________ _ _ __ ___
10 ________ _ _ __ ___ 22 ________ _ _ __ ___
11 ________ _ _ __ ___ 23 ________ _ _ __ ___
12 ________ _ _ __ ___ 24 ________ _ _
__ ___

ADD/DELETE/CARD (A/D/C) _ POS ___ R L S P _ _ __ ___

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Avaya PDS Digital Switch Module 3: Switch System Tasks

10) Locate the starting position for the card you wish to delete. In this example we want to
delete card 1-1-6 from the resource group, so we would identify position 1 as the starting
position for that card.

11) The cursor is in the position after A/D/C. Type the following sequence for this
example:

C [CTRL-N] (Position for first port on card) <CR>

For this example ...

C [CTRL-N] 1 <CR>

After you enter the position number as 1, the card location will appear in the fields after R L S P
and the following message will appear ...

DELETE ALL PORTS FOR THIS CARD?

12) If this is the correct card you want to delete, press <CR>. If this is not the correct card,
then press [CTRL-X].

If you pressed <CR> the following message will appear at the bottom of the screen.

Deleting Ports

13) At this point you have deleted the ports on the card from the resource group. The next
step is to delete the card completely from the database. Press [CTRL-G] to bring you to
the Administrator Main Menu.

ADMINISTRATOR MAIN MENU

Generic Version.Revision 4.5.1

A) Data Base Administration Menu

B) System Configuration Menu
C) Maintenance Menu
D) Diagnostics Menu

September 17, 2001 Technical Workbook 3-31

Module 3: Switch System Tasks Avaya PDS Digital Switch

Enter Selection: _
14) Press "C" followed by <CR> to enter the Maintenance Menu

MAINTENANCE MENU

A) Card Maintenance
B) Disk Utilities
C) Print/Display System Log File
D) Print/Display System Trace File
E) Switch ACT System To SBY
F) Master Timing Link Selection
G) Card Alarm Display
H) System Alarm Display
I) Shutdown System

Enter Selection: _

15) Press "A" followed by <CR> to enter Card Maintenance

C A R D M A I N T E N A N C E

R L S CARD TYPE V.RV S R L S CARD TYPE

V.RV S
------ ----------- ----------- --------- ------------------------------
----------
1 1 1 Network Bus 3.16 A 1 1 20 Digital
Dialer Card 1.00 A
1 1 2 Tone Generator 1.23 A 1 1 21 Conference Card 1.01 A
1 1 3 Large Port Voice Card 2.03 A
1 1 4 Enhanced Call Progress 2.00 A
1 1 5 Enhanced Call Progress 2.00 A
1 1 6 ECT/LCT/UTC 6.54 A
1 1 7-1 96-Port Quad T1 1.00 A
1 1 7-2 96-Port Quad T1 1.00 A
1 1 7-3 96-Port Quad T1 1.00 A
1 1 7-4 96-Port Quad T1 1.00 A

ADD, DEL, CHANGE, PORT DEF (A,D,C,P): _ _ _ __ ______________________ _

1 -- 8 9 -- 16 17 -- 24 25 -- 32 33 -- 40 41 -- 48 49 -- 56 57 -- 64
________ ________ ________ ________ ________ ________ ________ ________
65 -- 72 73 -- 80 81 -- 88 89 -- 96 97 --104 105--112 113--120 121--128
________ ________ ________ ________ ________ ________ ________ ________

3-32 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 3: Switch System Tasks

16) Type the following sequence to delete a card. In this example, we will delete
the card at location 1-1-6.

D CTRL-N 1 CTRL-N 1 CTRL-N 6 <CR>

The following message will appear ...

To Delete Card, Depress Enter

17) If you are sure this is the card you want to delete, then press <CR>. If this is the wrong
card, Press [CTRL-X].

The following message will appear ...

ARE YOU SURE ?, Then depress Enter

18) Press <CR> to delete this card

The following message will appear ...

Card Is Deleted

19) The Card is now entirely deleted from the database. You may press [CTRL-G] to back
out of the menu system.

September 17, 2001 Technical Workbook 3-33

Module 3: Switch System Tasks Avaya PDS Digital Switch

Setting the UTC for Ground/Loop Start

In the Switch Database

1) Log into the digital Switch console using the admin login.

2) Press A and <CR> to enter the database administration menu.

3) Use the TAB key to locate the cursor on the line of the UTC card.

4) Hit <CR> to enter the Trunk Card Configuration screen for the UTC card.

5) Use CTRL-N to position the cursor in the "HDWR. TYPE" field.

6) Use CTRL-A to select either GS (Ground Start) or LS (Loop Start).

7) When all are complete, press <CR> to make changes permanent.

8) Repeat steps 5 & 6 for all 8 positions on the UTC card.

EXAMPLE

The first two UTC circuits in this example have been changed from Loop-start to Ground-start.

T R U N K C A R D C O N F I G U R A T I O N

CARD LOCATION: RACK 1 LEVEL 1 SLOT 13

CARD TYPE: Universal Trunk
CARD STATUS: Active

TRUNK GROUP HDWR. INPULSE

PORT NAME GROUP NAME TYPE RULE COS
---- ---------- ----- ---------- ----- ------- -----
1 UTC1 __ ________ GS 0 2
2 UTC2 __ ________ GS 0 2
3 UTC3 __ ________ LS 0 2
4 UTC4 __ ________ LS 0 2
5 UTC5 __ ________ LS 0 2
6 UTC6 __ ________ LS 0 2
7 UTC7 __ ________ LS 0 2
8 UTC8 __ ________ LS 0 2

3-34 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 3: Switch System Tasks

Exercises

1. True or False There should always be a floppy disk left in the floppy drive because it does a self
backup nightly.

2. What is the last thing that happens during a Switch reboot?

a. All card alarms are cleared.
b. The message “Phase 3 - System Initialization Complete” appears.
c. The NBC card synchronizes with the incoming T1 source.
d. The NBC card’s initialization completes.

3. True or False When installing the Switch Generic software, the user is prompted to enter in
information about what types of cards to install and what type of phone lines are connected.

4. True or False After upgrading a version of Generic software, a backup of the database can be
loaded to avoid reconfiguring all the port cards.

5. When removing a port card from the database, what must be done first?
a. It must be set to “M” status.
b. All it’s ports must be removed from the resource group.
c. All ports on the card must be “turned off”.
d. The new card must be added to the software.

7. What the last thing that must be done when adding a card to the database?
a. It must be set to “A” status.
b. All it’s ports must be added to the resource group.
c. All ports on the card must be “turned on”.
d. The new card must be added to the software.

September 17, 2001 Technical Workbook 3-35

Avaya PDS Digital Switch

Module 4
Port Cards

Avaya
Avaya PDS Digital Switch Module 4: Port Cards

Firmware Versions

The following table lists the valid firmware versions for the various interface and service
cards installed in the digital switch port subrack. The version is displayed on the EPROM
labels on each board and in the Card Maintenance screen on the administrative console (but
only after the card has transitioned from Out-of-Service state).

Card Type Firmware Current Comments

Version(s) Firmware
BRC v2.01 v2.01 For switches with multiple shelves
only.
DDC v1.00 v1.00* With generic 3.71 or later, adds
outpulsing ports
EDRC N/A v1.00* For collecting DTMF digits, e.g. ANI
or DNIS.
EDTG v1.00 or later v1.00* Replaces DTG card, with generic
4.2.1 or later only.
ECC - (N. Amer) v1.01 or later v1.01* Replaces DCC card. Compatible
with all versions of generic.
ECPA - v1.00 or later v1.00* Used for North American systems.
(N. America)
ECT/LCT v2.00 or later v2.17 For UK, v2.17 is hookflash
compatible.
LPVC v2.00 or later v2.03 With generic v3.60 or later only.
LPVC2 v1.00 v1.00 With generic 4.5.1 or later only.
NBC v3.16 v3.16 With generic 4.00 or later only.
NBC3 v1.00 v1.00 For Avaya PDS boot, requires
generic 4.2.4 or later.
OLIC v1.02 or later v1.02 With generic 3.61 or later, replaces
EPOC.
PRI v1.02 or later N/A Not used.
PRI/N v1.05 or later v1.09 Requires generic 4.00 or later.
QT1 v1.00 v1.00 Requires generic 4.00 or later.
T1 v1.XX v1.77 E&M (250ms hookflash)
v2.XX v2.13 FXO (ground start)
v3.XX v3.53 FXO (loop start)
v4.XX v4.50 FXS (loop start)
v5.XX(v1.71) v5.77 E&M (500ms hookflash)
v6.XX v6.77 E&M (250ms hookflash w/special
A/B bit programming
v7.XX v7.77 E&M (600ms hookflash w/special
A/B bit programming

September 17, 2001 Technical Workbook 4-4

Module 4: Port Cards Avaya PDS Digital Switch

Card Type Firmware Current Comments

Version(s) Firmware
UTC v6.00 N/A v6.00 is NOT compatible with
ground start.
v6.54 v6.54 v6.54 replaces v6.00.

* Different versions of download file are used to support international sites.

September 17, 2001 Technical Workbook 4-5

Avaya PDS Digital Switch Module 4: Port Cards

Digital Switch Card Cage

Digital Switch Card Cage

Shown below is a rear-view diagram of the card cage (MPS Backplane). Verify that all the
power connections are correct and the various settings shown below are in place before powering
on a card cage for the first time.

POWER SUPPLY
IN TOP OF CABINET
Ground Jumper terminals
DO NOT POWER UP WITHOUT
THE JUMPERS INSTALLED !!!

Rack/Level select dial

Always set to 0
for single-rack system.

BLACK RED RED BLACK

E2 F4 E3 F3 J45 S1 F2 E4 F1 E1

G F E D C B A

G F E D C B A
To SCSI Port To SWI
on DSC Housing

4-6 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

Voltage Test Points

Voltage Test Points
The diagram below shows the voltage test points for the card cage as well as the acceptable voltage
ranges for each test point.

REAR VIEW OF CARD CAGE

DGND N15V D5V3 BRTN AGND 15V D5V1

D5V4 R24V RV BAT D5V2

VOLTAGE TESTS
G F E D C B A

TEST TEST POINTS

VOLTS POS (+) GND (-) RANGE

-48V BAT BRTN 42V-56V

+24V R24V DGND 22V-26V
+15V 15V AGND 14V-16V
-15V
-15V N15V AGND 14V-16V
+5V D5V1 DGND 4.75V-5.25V
+5V D5V2 DGND 4.75V-5.25V
+5V D5V3 DGND 4.75V-5.25V
+5V D5V4 DGND 4.75V-5.25V

September 17, 2001 Technical Workbook 4-7

Avaya PDS Digital Switch Module 4: Port Cards

Digital Switch Card Cage

Digital Switch Card Cage
(Port Subrack)
FRONT VIEW

REAR VIEW

4-8 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

72 ANALOG (Hard-Wired) X 96 DIGITAL (T1)

Card Slot Configuration

N DT LP O O O T1 T1 T1 T1 E E
B G V L L L C C
C C I I I TR TR TR TR P C
C C C U U U U A
N N N N
K K K K

Backplane
Connections

3 OLIC T1 T1 No No No
Adapter Adapter Adapter Adapter Adapter Adapter

To To
SWI SCSI

NOTE:
Example of older systems using single-span T1 cards, DTG instead of EDTG. This example uses “direct connect” agent
headset ports, i.e. each workstation is hard wired to the Digital Switch OLIC cards.

September 17, 2001 Technical Workbook 4-9

Avaya PDS Digital Switch Module 4: Port Cards

72 DIGITAL (Dial-up/Dial Back) X 144 DIGITAL (T1) - Using Quad T1

Card Slot Configuration

Q Q Q E E E
N DT LP T T T C C C
B G V 1 1 1 P P C
C C A A

Backplane
Connections

1 QT1 Adapter No adapter No adapter

for each QT1 needed needed
card.
To SWI To SCSI

NOTE:

The 72 operator headset connections would be terminated on three T1 spans on the first QT1 card. The
144 outbound (6 T1s) phone lines could be terminated on the last T1 span of the QT1 card in slot 4, 4 T1
spans on the QT1 card in slot 5 and 1 T1 span on the QT1 card in slot 6.

Each QT1 card requires a QT1 adapter on the card cage backplane. Each QT1 adapter covers 1 slot
and provides 4 DB-15 connectors for the cables to the 4 T1 spans serviced by the QT1 card.

4-10 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

Card Installation
Card Installation
Each card that resides in the digital switch card cage has two plastic tabs to secure the card in its
respective slot. The diagram below shows the proper installation of digital switch cards.

SIDE VIEW
1. Slide board into 2. Hook tabs onto upper and 3. Press firmly on
card slot. lower lips of card shelf. tabs to seat board.

CARD SLOT

September 17, 2001 Technical Workbook 4-11

Avaya PDS Digital Switch Module 4: Port Cards

NBC Card
NBC Card
Network Bus

General Information

• Drives switch Packet Bus

RED • Always located in slot 1
• Polls other cards in switch card
YELLOW • Communicates to SWI card in
• Digital switc h will not boot without this
GREEN

LED Indicators

• All LED's ON - All should be on only during system

and self tests.
NBC
• All LED's OFF - Normal
• YELLOW ON - Loss of Internal 32MHZ clock or comm
failure between NBC and

General Troubleshooting
M
• Check system log file for error messages related to the
• Shut down digital switch file system through menus and
the AAC card "A"
• Power down system and reseat NBC card in
• Check/reseat ribbon cable from rear of NBC card slot to
• Replace NBC

WARNING:
NEVER Pull or insert NBC into cage with power on. This may
cause severe damge to the card or the cage.

4-12 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

NBC Initialization

Normal Console boot messages

The NBC initialization is the second procedure in the switch's boot sequence and
will immediately follow the Host Manager initialization. The console will track the
progress of the NBC download in a " % complete" format until it reaches 100%.

The NBC is successfully initialized when the message "NBC Reboot Completed"
appears on the Console screen.

Normal account file messages

The messages below are NBC related and should appear in the switch's account file
after a reboot of the digital switch.

FRM087: NBC Status Set To Active

FRM086: NBC Hardware Tests Passed

FRM225: NBC Download -- 11154 Bytes In File

FRM027: NBC SYNC OBTAINED--INTERNAL REFERENCE

FRM085: NBC Reboot Completed

September 17, 2001 Technical Workbook 4-13

Avaya PDS Digital Switch Module 4: Port Cards

NBC3 Card
NBC3 Card
Network Bus Controller 3

RED
General Information
YELLOW
GREEN • Drives switch Packet Bus
• Always located in slot 1
RED • Polls other cards in switch card cage
• Communicates to SWI card in DSC
YELLOW • Digital switch will not boot without this card.
• NBC3 has faster internal processing than NBC for larger systems.
GREEN

LED Indicators
NBC3
• All LED's ON - All should be on only during system
and self tests.
• All LED's OFF - Normal
• YELLOW ON - Loss of Internal 32MHZ clock or comm
failure between NBC3 and SWI

General Troubleshooting
M
• Check system log file for error messages related to the NBC3.
• Shut down digital switch file system through menus and
the AAC card "A"
• Power down system and reseat NBC3 card in
• Check/reseat ribbon cable from rear of NBC3 card slot to DSC.
• Replace NBC3 card.

WARNING:
NEVER Pull or insert NBC3 into cage with power on. This may
cause severe damge to the card or the cage.

4-14 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

DTG Card
DTG Card
Digital Tone Generator

General Information

• Outpulses DTMF digits (phone number

RED • 64 Outpulsing channels (only 28 allowed in use at one time)
• Always located in slot 2 of the card cage.
YELLOW
• No external connections from card cage back plane.
GREEN
• DTG has been replaced on nerwer systems with EDTG.
• Port 1 is always reserved for internal use and shows out of service on the
Card Maintenance screen.
LED Indicators

• RED - Major card failure

DTG • YELLOW - Minor card failure

• G REEN - Card is in Standby or Diagnostic mode

General Troubleshooting

M • Check system log file for error messages related to the DTG.
• Check the Card Alarm screen in the Maintenance
• Try activating the DTG via the Card Maintenance
• Shut down digital switch file system through menus and
the AAC card "A"
• Power down system and reseat DTG card in
• Replace DTG

WARNING:
• NEVER Pull or insert DTG into card cage with power on. This may
cause severe damage to the card or the cage.
• Resetting the DTG through the menus will cause the switch to
reboot.

September 17, 2001 Technical Workbook 4-15

Avaya PDS Digital Switch Module 4: Port Cards

EDTG Card
EDTG Card
Enhanced Digital Tone Generator

General Information

• Outpulses DTMF digits (phone number digits)

RED • 64 Outpulsing channels
• Always located in slot 2 of the card cage.
YELLOW
• No external connections from card cage back plane.
GREEN • Accepts different download versions depending on country
requirements.
• Replaces DTG.
• Port 1 is always reserved for internal use and shows out of service on the
Card Maintenance screen.

LED Indicators
EDTG

§ RED – Major card failure

§ Yellow – Minor card failure
§ Green – Card is in Standby or Diagnostic mode
§ All 3 flashing in sequence – EDTG taking download from Hard Drive.

General Troubleshooting

M • Check system log file for error messages related to the EDTG.
• C h e c k t he Card Alarm screen in the Maintenance Menu.
• Try activating the EDTG via the Card Maintenance screen.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Power down system and reseat EDTG card in slot.
• Replace EDTG card.

WARNING:
• NEVER Pull or insert EDTG into card cage with power on. This may
cause severe damage to the card or the cage.
• Resetting the EDTG through the menus will cause the switch to
reboot.

4-16 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

LPVC Card
LPVC Card (or LPVC2)
Large Port Voice Card
General Information

• Takes voice message downloads from the HP CPU.

• Outpulses voice messages
• 128 Outpulsing channels
• Always located in slot 3 of the card cage.
• SCSI connection from card cage back plane to DSC SCSI port .
• 256 Memory Slots for Voice Messages
• 16MB RAM available for voic e messages (about 30 min of
recordings).
• Mosaix binaries limit recording length to 60 seconds each.
• LPVC2 replaces LPVC. Requires generic 4.5.1 or later.
RED LED Indicators
YELLOW
• RED - Major card failure
GREEN • YELLOW - Minor card failure
• G REEN - Card is in Standby, Diagnostic, or Out of Service mode.
• ALL THREE FLASHING IN SEQUENCE- LPVC taking download from DSC.
LPVC

• ALL THREE ON STEADY - LPVC Self test - shouldn't last more than a
minute or so.

General Troubleshooting

• Check system log file for error messages related to

CAPABILTY" or "card in slot 1 1 3".
M • Check the Card Alarm screen in the Maintenance Menu.
• Try activating the LPVC via the Card Maintenance screen.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Power down system and reseat LPVC card in slot.
• Reseat the SCSI cable from the DCS SCSI port to the card cage back
plane slot behind the LPVC.
• Replace LPVC card.

WARNING:
• NEVER remove, reseat or replace the SCSI cable behind the LPVC
while the DSC, ENBC or cord cage are powered on.

September 17, 2001 Technical Workbook 4-17

Avaya PDS Digital Switch Module 4: Port Cards

UTC Card
UTC
Universal Trunk card

General Information

• Supports 8 analog telephone circuits

• Can be used for Inbound & Outbound trunks o r Operator
voice connections.
• Can be configured as ground or loop start.
• Can be swapped with other UTC cards in a card cage

RED LED Alarm Indicators

YELLOW
• RED - Card has failed to pass self test
GREEN • YELLOW - NBC is unable to communicate with UTC and has stopped
polling it.
• G REEN - Card has been taken out of service via the Card Maintenance
UTC screen.

Card Alarm Troubleshooting

NOTE: Customer phone line problems will not cause an alarm condition
on the UTC card. Line problems should be identified through the
M driver utility.

• Check system log file for error messages related to the slots
correlating to UTC cards.
• Check the Card Alarm screen in the Maintenance Menu.
• Try activating the UTC via the Card Maintenance screen.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Reseat the UTC card in its slot. Be sure to use proper ESD procedures.
• Swap the UTC card in question with another UTC in the rack (if
available) to see if the problem follows the card. UTC cards may be
swapped with no configuration changes.

4-18 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

Ground/Loop Start Settings for UTC

Ground/Loop Start Settings For UTC

The UTC cards on the Avaya PDS have a default setting of loop-start. If the customer will be using
ground-start analog lines, it is necessary to alter a jumper setting on each of the 8 circuits on the
card. In addition, you must change the “Hardware Type” field on the Trunk Card Configuration
screen in the switch database. Shown below is a diagram of the lower half of a UTC board.
Directions to change the Trunk Card configuration screen are on the following page.

This large circled area represents the first There are three different
of the 8 UTC circuits on the board.
versions of UTC boards. The
The circuits are numbered as follows ...
8 6 4 2 settings for both old and new
versions are shown below.
7 5 3 1

LOOP START GROUND START

(Factory
JUMPERING JUMPERING
D e f a u l t ) REV. B VER 6.00
REV. A VER 6.00 REV. A VER 6.00 REV. B VER 6.00
J102 J102 J102 J102

LS LS

GS GS
J101 J101 J101 J101
J102 J102

New New
Version Version
6.54 6.54
J101 J101

September 17, 2001 Technical Workbook 4-19

Avaya PDS Digital Switch Module 4: Port Cards

EUTC
EUTC
Enhanced Universal Trunk card

General Information

• Supports 16 analog telephone 2-wire loops start or ground start circuits.

The central office must supply office battery for these circuits.
• Loop or Ground start configured through switch menus. No jumpers on
EUTC.
• Uses new pa ckplane adapter which covers 1 slot, has ampherol
connector utilizing first 16 pairs only.
• Separate versions for North America/Japan (-01), South America/Europe
(02), and Australia (-03).
• Used for new systems instead of UTC which is no longer b eing
RED manufactured.
• EUTC requires generic v4.6 or later.
YELLOW
LED Alarm Indicators
GREEN
§ RED - Card has failed to pass self test.
§ YELLOW - NBC is unable to communicate with EUTC and has stopped
UTC polling it.
§ GREEN - Card has not been added to database or has been taken out
of service via the Card Maintenance screen.

Troubleshooting

§ No LED’s will illuminate to indicate phone line issues.

§ Phone lines should be tested using “driver” or “ swit” .
M § RED LED on generally indicates EUTC should be replaced.

4-20 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

EPOC Card

EPOC Card
Eight Port Operator

General Information

• No longer in production, replaced by OLIC.

• Provides analog connections to OSI-3's (Headsets)
• Actually a Summa-Four SLIC card with a modified EPROM to
make it an EPOC.
• Provides battery connect and disconnect (Sidetone) to
operator
• Can be swapped with other EPOC cards in a card cage.

RED LED Indicators

YELLOW
• RED - Card has failed to pass self-test.
G REEN • YELLOW - NBC is unable to communicate with EPOC and has stopped
polling it.
EPOC • GREEN - Card has been taken out of service via the Card Maintenance
screen.

General Troubleshooting

• Check system log file for error messages related to the slots
correlating to EPOC
M • Check the Card Alarm screen in the Maintenance Menu.
• Try activating the EPOC via the Card Maintenance screen.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Reseat EPOC card in its slot. Be sure to use proper ESD procedures.
• Swap the EPOC in question with another EPOC in the rack to see if
the problem follows the card. EPOC cards may be swapped with no
configuration

September 17, 2001 Technical Workbook 4-21

Avaya PDS Digital Switch Module 4: Port Cards

Analog Adapter – EPOC/UTC

Analog Adapter - EPOC/ UTC
The adapter shown below is used to connect 2-wire, analog circuits into the digital
switch card cage back plane. Each adapter provides connections for 24, 2-wire
analog circuits used with analog port- interface cards. This adapter can provide 24
circuits for 3 analog port cards (8 circuit each). The adapter must correspond
directly with the slot locations of the analog cards it is to be used with. This adapter
must be used for connections to UTC and EPOC cards.

Pin assignments

Analog circuits begin with pins

1/26 at the top of the
connector.

1 26
2 27
3 28
4 29
5 30
6 31
7 32
8 33
9 34
10 35
11 36
12 37
13 38
14 39
15 40
16 41
17 42
18 43
19 44
20 45
21 46
22 47
23 48
24 49
25 50

4-22 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

OLIC Card (or OLIC2)

OLIC Card (or OLIC2)
Operator Line Interface Card

General Information

• Provides 24 4-Wire analog connections to Operator

Headsets, cabled directly to the Digital Switch.
• Provides battery connect and disconnect (Sidetone) to
operator headsets.
• O SI's are NOT used with OLIC Cards.
• Requires special OLIC Backplane Adapter
• OLIC and OLIC2 cards can be used interchangeably.

LED Indicators
RED
YELLOW • RED - Card has failed to pass self-test on one or more ports.
• YELLOW - NBC is unable to communicate with OLIC and has stopped
GREEN polling it.
• G REEN - Card is out of service, or is not programmed in the database.
• All LED's on - Card is in self-test.
OLIC

General Troubleshooting

• Check system log file for error messages related to the slots
correlating to OLIC cards.
M • Check the Card Maintenance screen in the Maintenance Menu;
Unavailable ports will be "P'd" out. Check the cabling on these ports.
• Try activating the OLIC via the Card Maintenance screen.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Reseat OLIC card in its slot. Be sure to use proper ESD procedures.
• Swap the OLIC in question with another OLIC in the rack to see if
the problem follows the card.

September 17, 2001 Technical Workbook 4-23

Avaya PDS Digital Switch Module 4: Port Cards

OLIC MDF Adapter

OLIC MDF Adapter
Shown below is the adapter used for the 4-Wire OLIC Cards. This adapter provides
connections for one OLIC Card (24 4-wire connections per card), for a total of 24 available
connections via 2 amphenols. This adapter plugs into ONE slot on the card cage

1 26 Pin 1=Ear-Ring Pin 26=Ear-Tip

Headset 1:
2 27 Pin 2=Mouth-Ring Pin 27=Mouth-Tip
3 28 Pin 3=Ear-Ring Pin 28=Ear-Tip
Headset 2:
4 29 Pin 4=Mouth-Ring Pin 29=Mouth-Tip
5 30
Headset 3: Pin 5=Ear-Ring Pin 30=Ear-Tip
6 31 Pin 6=Mouth-Ring Pin 31=Mouth-Tip
7 32
Headset 4:
8
9
33
34
" "
Headset 5:
J1 10 35 " "
11 36
Headset 6:
12 37 " "
13 38
Headset 7:
14 39
15 40
Headset 8: Modular Jack Connections
16 41
for Headset
17 42 123456
Headset 9:
18 43
19 44 RJ11
Headset 10:
20 45
21 46
22 47
Headset 11:
R Ear = Pin 3 (Red)
23 48
Headset 12: T Ear = Pin 4 (Green)
24 49
R1 Mouth = Pin 2 (Black)
25 50
T1 Mouth = Pin 5 (Yellow)

1 26 Pin 1=Ear-Ring Pin 26=Ear-Tip

Headset 13:
2 27 Pin 2=Mouth-Ring Pin 27=Mouth-Tip
3 28 Pin 3=Ear-Ring Pin 28=Ear-Tip
Headset 14:
4 29 Pin 4=Mouth-Ring Pin 29=Mouth-Tip
5 30
Headset 15: Pin 5=Ear-Ring Pin 30=Ear-Tip
6 31 Pin 6=Mouth-Ring Pin 31=Mouth-Tip
J2 7 32
Headset 16:
8
9
33
34
" "
Headset 17:
10
11
35
36
" "
Headset 18:
12 37 " "
• •
• •
• •

4-24 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

T1 Interface Card
T1
T1 Interface card

General Information

• No longer in production, replaced by QTI card.

• Supports 24, 56Kbps voice channels on a single circuit.
• Can be used for Inbound & Outbound trunks, Transfer
trunks, or Operator voice connections.
• Used to set up digital switch PCM timing.
• Can only be swapped with other T1 cards of same firmware
revision in the card cage.

RED
LED Indicators
YELLOW
• RED - Problem with Inward T1 stream - Out of Frame, Carrier Loss,
GREEN signalling bit errors.
• YELLOW - Remote alarm - Incoming carrier loss.
• GREEN ONLY- Waiting for NBC to initiate communication,
T1 usually before card is configured in menus.

General Troubleshooting

NOTE:
Alarms on T1 cards are almost always related to the customers T1
stream being down, but this must be verified through proper
M troubleshooting procedures.

§ Check system log file for error messages related to the slots
correlating to T1 cards and refer to System Administrator guide.
§ Check the Card Alarm screen in the Maintenance Menu and
refer to System Administrator guide.
§ Try activating the T1 via the Card Maintenance screen.
§ Reseat T1 card in its slot. Be sure to use proper ESD procedures.
§ Swap the T1 in question with another T1 in the card cage (Make
sure they are the same firmware revision level - refer to Card
Summary screen) to see if the problem follows the card. T1 cards
may be swapped with other T1 cables as long as they are of the
same revision level.
§ Swap the Incoming T1 lines on the T1 adapter card at the card
cage back plane to see if the problem follows the incoming
lines.
§ Shut down digital switch file system through menus and reboot
via the AAC card "A" button.
§ If problem cannot be traced to Customers T1 signal and all the
above procedures fail to identify the problem, replace the T1
card - Make sure you send out a T1 with matching firmware.

September 17, 2001 Technical Workbook 4-25

Avaya PDS Digital Switch Module 4: Port Cards

T1 Line Equalization - Dip Switch Settings

The T1 Interface Card provides equalization circuitry to balance its transmit stream according to the length of
cable being driven in the span. The length of the span is the cable distance between the Digital Switch and
the nearest CSU, or between the Digital Switch and the PBX where the T1 is terminated. Determine the
distance of the cable in the span. Determine the gauge of wire being used in the span (usually on the
sheath of the cable itself).

On the T1 Interface Card, locate the S1 Dip Switches, a set of 10 switches and the only dip switches on the
T1 Interface Card. The S1 dip switches come from the factory preset for 0 to 150 ft. of 22 GA cable. Using
the distance and cable gauge information for your site, determine if the dip switch settings must be
changed and set the S1 dip switches as follows:

Span Length: S1-1 S1-2 S1-3 S1-4 S1-5 S1-6 S1-7 S1-8 S1-9 S1-10

0 to 150 ft. - 22 GA Open Open Open Closed Closed Closed Closed Open Open Open
0 to 120 ft. - 24 GA "" "" "" "" "" "" "" "" "" ""
0 to 90 ft - 26 GA "" "" "" "" "" "" "" "" "" ""

150 to 450 ft. - 22 GA Closed Open Open Closed Closed Closed Closed Open Open Closed
120 to 350 ft. - 24 GA "" "" "" "" "" "" "" "" "" ""
90 to 260 ft. - 26 GA "" "" "" "" "" "" "" "" "" ""

450 to 655 ft. - 22 GA Open Open Closed Closed Closed Closed Closed Closed Open Open
350 to 520 ft. - 24 GA "" "" "" "" "" "" "" "" "" ""
260 to 380 ft. - 26 GA "" "" "" "" "" "" "" "" "" ""

Note: To determine gauge of the T1 cable, examine the cable sheath. The gauge of cable (usually 24 or 26
GA) should be stamped on the cable.

4-26 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

T1 Timing Link

The master timing link for the digital switch should always be set to “Incoming” for systems using QT1 or T1
cards. The system will synchronize its internal PCM clock to that of the incoming T1 stream. Failure to set
the Master Timing Link may cause SLIP errors to occur on T1 lines.

Both a primary and a secondary source should be identified for incoming timing. Generally, these should be
the first two outbound T1 span locations. If the primary T1 span goes out of service, the secondary will take
over as the clocking source. If both T1 spans fail, the system will switch over to it's internal PCM clock.

The timing link can changed by using the select key (CTRL-A). Changes will not take effect until ENTER or
<CR> is pressed. Use CTRL-X to exit without change.

The choices for clocking source are:

Incoming - An incoming T1 stream

Internal - The internal clock on the NBC card
External - An external PCM clocking device (NOT USED!)

EXAMPLE:

This is an example of the master timing selection screen found in the maintenance menu of the digital
switch. This system will derive it's clocking source from the QT1 card in slot 13 for both primary and
secondary timing sources.

MASTER TIMING LINK SELECTION

Current Timing Source: Primary

Change Timing Source To: Incoming

Incoming T1/PRI Link

Primary R,L,S 1 1 13-1

Secondary R,L,S 1 1 13-2

September 17, 2001 Technical Workbook 4-27

Avaya PDS Digital Switch Module 4: Port Cards

T1, E1 and Prin Trunk Adapters

T1, E1, and PRIN Trunk Adapters
The adapter shown below is used to connect single span cards (T1, E1, or PRIN) into the
digital switch card cage back plane. Each adapter provides connections for 3 spans.
The adapter must correspond directly with the card slots in the front of the card cage.
The RJ-45 and DB-15 connectors are in parallel with each other ( ie. J1 is the same span
as J4). We recommend the use of the DB-15 connectors for the Avaya PDS product
because the connector acts as a grounding device.
RJ-45 JACK

Pin 1 Transmit RING

J6 J5 J4
Pin 4 Receive RING

Pin 5 Receive TIP

1234567
Pin 8 Transmit TIP
8
J2 J1

DB-15 (Female)

J3 Pin 1 Transmit TIP

Pin 3 Receive TIP

Pin 9 Transmit RING

Pin 11 Receive RING

4-28 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

QT1 – Quad T1 Card

QT1 - Quad T1 Card

General Information
• Supports 4 T1 circuits
RED • Requires one QT1 Adapter on backplane for each QT1 card.
• Requires Switch Generic 4.00 or later
YELLOW r•Supports E&M, Ground Start FXS or FXO,
Loop Start FSX or FXO signalling.
GREEN • Supports Superframe (SF) and Extended Superframe (ESF).
• Signalling type programmable for each channel.
• Supports 24 Bearer channels for ISDN in a NFAS group.

NOTE: When inserting the QT1 card into the Card Cage, use the 2 black plastic
tabs to secure the card in its slot. Once the tabs are in the locked position, PUSH
FIRMLY ON THE CENTER OF THE QT1 FRONT PANEL TO SEAT THE MIDDLE CONNECTOR.
This will ensure the middle spans of the QT1 card, notably the third span, will seat
QT1
correctly.

LED Indicators

• Green only ON - Waiting for NBC to initialize communications.

• All LED’s ON - Self-test in progress.
• LED’s cycling ON/OFF - QT1.dwn file being downloaded from DSC.

M • All LED's OFF - Normal operation.

• YELLOW ON - Remote alarm detected.
• RED ON - Carrier loss, OOF detected.

General Troubleshooting

• Check system log file for error messages related to the QT1 slots.
• Check the Card Alarm screen in the Maintenance Menu and refer
to technical reference guide.
• Try resetting the specific T1 through the Card Maintenance screen.
• Check/reseat T1 cable on the backplane of the card cage.
• Have the far end of the T1 span reset and check cable connections.
• Check the CSU, if there is one, for alarms. Have the CSU reset.
• Try reconnecting the T1 cable to a different slot. If the trouble follows
the cable, work with the far end to resolve. If the trouble remains with
the slot, replace QT1 and/or QT1 backplane adapter.

September 17, 2001 Technical Workbook 4-29

Avaya PDS Digital Switch Module 4: Port Cards

QTI Trunk Adapters

QT1 Trunk Adapters (Or QE1 Trunk Adapter for 120-ohm Interfaces)
The adapter shown below is used to connect T1 and E1 spans into the digital switch card cage back
plane, using 4-wire twisted pair cables. Each adapter provides connections for 1 Quad T1 card, i.e. 4 T1
spans (96 channels). Each adapter has 4 DB-15 metal connectors with an RJ-45 in parallel with each DB-15
(i.e. J2 is the same T1 span as J1, span as J1, J4 is in parallel with the span in J3, etc.). We recommend the
use of the DB-15 connectors for the AVAYA PDS product because the connector acts as a grounding
device to the cabinet frame.

DB-15 (Female)
J1

T1 Span #1

J2
Pin 1 Transmit TIP

Pin 3 Receive TIP

Pin 9 Transmit RING

J3
Pin 11 Receive RING
T1 Span #2

J4

J5

T1 Span #3 RJ-45 JACK

J6 Pin 1 Transmit RING

Pin 4 Receive RING

Pin 5 Receive TIP

J7 12345678
Pin 8 Transmit TIP
T1 Span #4

J8

4-30 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

PRIN

PRIN
Primary Rate Interface/NFAS

General Information

• Supports 1 ISDN Primary Rate Span, 23 voice (bearer) channels and 1 D

(Data) channel. (channel 24).
• The D-channel provides messaging for the 23 bearer channels. D-channel
messages also provide supervision.
• NFAS compatible. The D-channel can provide messaging for up to 19 ISDN
spans.
• Different version of firmware is used to support Japanese NTT ISDN
applications.
• Uses the Summa Four T1 adapter on backplane.
RED
YELLOW
LED Alarm Indicators
GREEN
• GREEN only ON – Waiting for NBC t o initialize card.
• All LED's ON – Self-test in progress.
PRIN • All LED's OFF – Normal Operation.
• RED ON – Carrier Loss, D-channel failure, 00F.
• YELLOW ON – Remote alarm detected.

General Troubleshooting

• Check system log file and card alarms.

• Reset the span through the Card Maintenance Screen.
M • Verify the cable on the backplane is properly connected.
• Check the CSU, if there is one, for alarms. Reset CSU.
• Verify the PRIN configuration, i.e. switch type, span type should be ESF.
• Try reconnecting the cable to a different PRIN slot, if available. If the
problem follows the cable to the new port, work with the far end to resolve.

September 17, 2001 Technical Workbook 4-31

Avaya PDS Digital Switch Module 4: Port Cards

QTI- PRI Card

QT1 – PRI Card

General Information

• Supports 4 North American ISDN Primary Rate Interface spans.

Provides 1 D-channel and 23-Bearer channels on four independent spans.
• NFAS compatible.
• Currently under development. Exp ected release in late 2001.
• Also supports Japanese NTT ISDN spans.
• Uses standard QT1 backplane adapter for teminating PRI spans using
twisted pair cables.

RED
YELLOW
GREEN

Q TI-
PRI

4-32 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

ECPA
ECPA Enhanced Call Progress Analyzer

General Information
• Reports call progress events to the Central Processor.
• Used for Outbound and Dial-Back Headset call detection
• Card Designed by DSI.
• 96 resource ports per card.
• ECPA software is downloaded to card during switch's boot
sequence.
• Requires DSC Generic Version 3.61 or later.

• Different download versions are used for different country environments.

RED LED Alarm Indicators

YELLOW
• RED - Card has a hardware related problem.
GREEN • YELLOW - Card is operational, but may be experiencing bus interface or
software problems, or may be waiting for ECPA.DWN file download.
• G REEN - Card is Out of Service or is not programmed in the Database.
ECPA
• All LED's on - Card is in self-test.

Card Alarm Troubleshooting

• Check system log file for error messages related to the slots
correlating to ECPA cards and refer to the System Administrator
M guide.
• Check the Card Alarm screen in the Maintenance Menu and refer to
the System Administrator guide.
• Verify that the card is in the correct slot according to the switch
database.
• Try activating the ECPA via the Card Maintenanc e screen.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Reseat the ECPA card in its slot. Be sure to use proper ESD procedures.
• Swap the ECPA in question with anothe r ECPA in the card cage. No
configuration changes are needed to swap card locations.
• If the above steps fail to remove the alarms, replace the ECPA card.

September 17, 2001 Technical Workbook 4-33

Avaya PDS Digital Switch Module 4: Port Cards

ECC
ECC Enhanced Conference Card

General Information

• 64 Resource Ports
• Allows voice paths to be bridged together for call
transfers and conferencing.
• Used to provide silent monitoring of agents by
system operators.
• Also used to monitor voice circuits when troubleshooting audio proble ms.
• Allows maximum of 21 3-way conversations at once.

RED LED Alarm Indicators

YELLOW
• RED - Major card
GREEN • YELLOW - Minor card failure
• G REEN - Card is Out of Service - may be in wrong slot.
ECC

Card Alarm Troubleshooting

• Check system log file for error messages related to the slots
correlating to ECC cards and refer to the Technical Reference Guide.
M • C h e c k the Card Alarm screen in the Maintenance Menu and refer to
the Technical Reference Guide.
• Verify that the card is in the correct slot according to the switch
database.
• Try activating the ECC via the Card Maintenance screen.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Reseat the ECC card in its slot. Be sure to use proper ESD procedures.
• If the above steps fail to remove the alarms, replace the ECC card.

4-34 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

DDC
DDC
Digital Dialer Card

General Information

• 64 Resource Ports
• Provides additional dialing ports to supplement EDTG (or DTG) card for
large outbound systems. Does NOT replace the EDTG card.
• Different download versions support domestic or international.
• To configure the DDC card, simply add the card into the database via the
Card
Maintenance screen, then activate the card. No Resource Group is
required.
• Requires Generic v3.71 or later.
RED
YELLOW
GREEN LED Alarm Indicators

• RED - Major card failure.

DDC • YELLOW - Minor card failure
• G REEN - Card is Out of Service - may be in wrong slot.

Card Alarm Troubleshooting

• Check system log file for error messages related to the slots
correlating to DTMF Senders or Outpulsing ports.
M • Check the Card Alarm screen in the Maintenance Menu. Verify the version
offirmware is correct for the country of your site.
• Verify that the card is in the correct slot according to the switch
database.
• Try activating the DDC via the Card Maintenance screen.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Reseat the DDC card in its slot. Be sure to use proper ESD procedures.
• If the above steps fail to remove the alarms, replace the DDC card.

September 17, 2001 Technical Workbook 4-35

Avaya PDS Digital Switch Module 4: Port Cards

EDRC
EDRC Enhanced DTMF Receiver Card

General Information

• 128 Resource Ports

• Supports DTMF digit collection.
• Used to collect ANI or DNIS, if these digits are provided, on inbound lines.
• Required for dial-in agents via T1 circuits to collect keycode information
for agent login. Audio and data connections are matched by keycode
input.
• Replaces old DRC (DTMF Receiver Card) card which had only
8 ports per card.
RED
YELLOW
GREEN LED Alarm Indicators

• RED - Major card failure.

E
• YELLOW - Minor card failure
D
R • G REEN - Card is Out of Service - may be in wrong slot.
C
Card Alarm Troubleshooting

• Check system log file for error messages related to the slots
correlating to DTMF Receivers.
M • Check the Card Alarm screen in the Maintenance Menu and refer to
the Technical Reference Guide.
• Verify that the card is in the correct slot according to the switch
database.
• Try activating the EDRC via the Card Maintenance screen.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Reseat the EDRC card in its slot. Be sure to use proper ESD procedures.
• If the above steps fail to remove the alarms, replace the EDRC card.

4-36 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

BRC
BRC Bus Repeater Card

General Information

RED § Used only in switches with more than one card cage (or “sub-rack” ) .
§ Used to extend the Communication Bus from the Master Sub-rack
YELLOW (which always contains the NBC) to a second “slave” sub-rack.
§ BRC’s are always used in pairs. A BRC cable is included in the part
GREEN
number.
§ To extend the Bus, add a BRC in any slot (except slots 1-3) in the master
sub-rack. Add another BRC to slot 1 of the slave sub-rack.
§ A ribbon cable is required to connect the 2 BRCs. There must not be
any adapter covering the backplane connections behind the slots
containing BRC’s.
§ The BRC cable plugs directly into the backplane connector. No
separate backplane adapter is required for BRC’s.
§ Configure the BRC’s using the BRC Configuration Summary screen.
§ Verify the dip switch settings on the cards for both master and slave
BRC’s:
“ M a s t e r” BRC : S1-1 through S1-10 in open or “ M ” position.
“ Slave” BRC: S1-1 through S1-9 in closed or “ S” position, S1-10 is open.

BRC
LED Alarm Indicators

• RED - Major card

• YELLOW - Minor card failure
• G REEN - Card is Out of Service - may be in wrong slot.
M

Card Alarm Troubleshooting

• Check system log file for error messages regarding BRC cards, or
messages related to all slots on the second sub-rack.
• Check the Card Alarm screen in the Maintenance Menu and refer to
the Technical Reference Guide.
• Verify that the BRC is in the correct slot according to the switch database.
• Verify the BRC cable c onnects the 2 BRC slots and is secure.
• Shut down digital switch file system through menus and reboot via
the AAC card "A" button.
• Reseat the BRC’s in their slots. Be sure to use proper ESD procedures.
• If the above steps fail to remove the a larms, replace both BRC’s and BRC
cable.

September 17, 2001 Technical Workbook 4-37

Avaya PDS Digital Switch Module 4: Port Cards

Exercises

1. True or False The QT1 card can be configured with different signalling types through the switch
menu system.

2. True or False To power off the card cage, you must switch off the card cage’s power supply first,
then power off the card cage.

3. If the NBC card has a yellow light on, do the following:

a. Check for lights on the SWI card.
b. Power off the system, then reseat the NBC card.
c. Power off the system, then reseat the cable.
d. All of the above.

4. Which cards only connect analog lines?

a. UTC, OLIC
b. QT1
c. LS, GS
d. All of the above.

5. Which card generates Dual Tone Multi Frequency?

a. Dual Tone Card
b. Enhanced Digital Tone Generator
c. Dual Tone Generator
d. EMFCR2 Card

6. True or False The LPVC card provides the dial tone that agents hear.

7. True or False The LPVC card can play 256 messages simultaneously.

8. The following cards can have both agent headset and phone line connections:
a. QT1, UTC
b. UTC, OLIC
c. QT1, UTC, OLIC
d. QT1, PRIN, UTC

9. True or False The T1 and QT1 adapters have 2 types of connectors, RJ-45 and DB-15. Avaya,
Inc. recommends the DB-15 because it provides grounding, which the RJ-45 does not.

10. True or False The ECPA card is in every Avaya PDS.

4-38 Technical Workbook September 17, 2001

Module 4: Port Cards Avaya PDS Digital Switch

11. The ECC card provides:

a. voice path bridging for call transfers.
b. a recording mechanism for monitoring calls.
c. call detection.
d. digit collection.

12. The PRIN card supports:

a. A single ISDN circuit with 23 bearer and 1 D-channel.
b. Out-of-band digit dialing
c. ISDN circuits with NFAS configuration.
d. All of the above.

September 17, 2001 Technical Workbook 4-39

 Avaya PDS Digital Switch

Module 5
International Port Cards

Avaya
Avaya PDS Digital Switch Module 5: International Port Cards

Loading the International Option SRK

For international sites, the International Option SRK disks must be loaded in addition to the usual
switch generic software. These disks provide the country specific download files for International sites.
The steps for loading the DSC International Option disks (currently 4 disks), Part No. 12115-xx, are as
follows:

1) If not already at the Installation Utilities Menu below, insert Disk 1 of the basic switch
generic software disks into the DSC floppy drive. Reboot the switch through the menu
system. This will cause the switch to boot off of Disk 1 and bring up the following menu:

INSTALLATION UTILITIES

1) Install/Configure Basic System Software

2) Incremental Install of Basic System Software
3) Disk Utilities
4) Install Another Software Option
5) Install/Configure Ethernet Option
6) Database Conversion
7) Set System Clock
8) Set Non-Volatile Memory
9) Terminate Installation

Enter Selection:

2) Select 4, Install Another Software Option.

Insert Another Install Disk

Press Return to Continue

September 17, 2001 Technical Workbook 5-1

Module 5: International Port Cards Avaya PDS Digital Switch

3) Insert Disk 1 of the DSC International Option SRK. Press Enter. The following menu
should be displayed:

INSTALLATION UTILITIES

1) Install/Configure International Option

2) Configure International Option
3) Disk Utilities
4) Install Another Software Option
5) Install/Configure Ethernet Option
6) Database Conversion
7) Set System Clock
8) Set Non-Volatile Memory
9) Terminate Installation

Enter Selection:

4) Type 1, then press Enter.

This step will create subdirectories on c:/BOOT for each of the supported countries and the
“global” option. Each subdirectory will contain the country specific files to support the
ECPA, EDTG, DDC, ECC, EDRC and EMFCR2 cards. The following messages will be
displayed:

Copying A:/boot/COUNTRY.EXE to C:/boot/COUNTRY.EXE …

Copying A:/boot/US.OPT/ECPA.DWN to C:/boot/US.OPT/ECPA.DWN …
Copying A:/boot/US.OPT/EDTG.DWN to C:/boot/US.OPT/EDTG.DWN …
Copying A:/boot/US.OPT/DDC.DWN to C:/boot/US.OPT/DDC.DWN …
Copying A:/boot/US.OPT/ECC.DWN to C:/boot/US.OPT/ECC.DWN …
Copying A:/boot/US.OPT/EDRC.DWN to C:/boot/US.OPT/EDRC.DWN …
Copying A:/boot/US.OPT/EMFCR2.DWN to C:/boot/US.OPT/EMFCR2.DWN …

Etc.

Insert Disk 2 of Installation Set

Press Return to Continue

5) Follow the prompts to load Disks 2 through 4.

5-2 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 5: International Port Cards

Searching for country directories …

Installed Countries (c:/boot/*.opt):

0 = [Default] 4 = FRANCE 8 = KOREA 12 = UK

1 = BRAZIL 5 = GLOBAL 9 = MALAYSIA 13= US
2 = CHILE 6 = HONGKONG 10 = MEXICO
3 = COLOMBIA 7 = JAPAN 11 = SAFRICA

The [Default] country uses the card download files loaded

with the switch generic software or loaded from an older
country-specific option disk.

Current Country = [0] [Default]

Select New Country = [0]?

Enter desired country.

6) Note: A setting of “Default” (or 0) is used for US/Canada. Enter the

desired country setting, or press Enter to retain the current setting. A setting of “Global”
(5) will access the “Global” subdirectory which consists of download files most likely to be
universally accepted. This provides an option for countries that are not specifically
supported.

PCM Encodings (DDC, ECC, ECPA, EDRC, EDTG and EMFCR2 cards only):

0 = [Default]
1 = A-law
2 = Mu-law

Normally, the PCM encoding is set to [Default]. Each card above will
use the proper encoding for the selected country. You may force
these cards to a specific PCM encoding if necessary.

Current PCM Encoding = [0] [Default]

Select New PCM Encoding = [0]?

September 17, 2001 Technical Workbook 5-3

Module 5: International Port Cards Avaya PDS Digital Switch

7) Type the desired setting, or press Enter to retain the current setting. A setting of
“Default” (0) will cause the normal PCM Encoding for the selected country to be used. To
overwrite the default setting, select 1 or 2. Then you will be returned to the International
Option Installation Menu:

INSTALLATION UTILITIES

1) Install/Configure International Option

2) Configure International Option
3) Disk Utilities
4) Install Another Software Option
5) Install/Configure Ethernet Option
6) Database Conversion
7) Set System Clock
8) Set Non-Volatile Memory
9) Terminate Installation

Enter Selection:

8) For systems not using ISDN, select 9 to exit the Installation Menu. Follow the
prompts to reboot the switch with the new settings.

For systems using ISDN, see the Important Note below. To load the DSC ISDN/PRI Option
at this time, select 4, “Install Another Software Option.” Then proceed to Step 2 of “Loading
the ISDN/PRI Option SRK on the DSC”.

IMPORTANT NOTE:

For international systems using ISDN, such as E1-PRI/DPNSS, E1-PRI/DASS2, E1-PRI/NET5-

EURO, or PRIN/NTT (Japan), in addition to the International Option SRK, the DSC ISDN/PRI
Option SRK must also be loaded. See Module 2, Procedures, “Loading the ISDN/PRI Option on
the DSC”, which follows the section for “Installing Generic Software on the DSC.”

Note: It does not matter which is loaded first, the International Option SRK or the ISDN/PRI Option
SRK.

5-4 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 5: International Port Cards

ECT/LCT Trunk Card

ECT/ LCT Earth Connect/ Loop Connect Trunk Card

General Information

• Supports 8 analog 2-wire Earth Connect or Loop Connect

trunks. Used in the UK only.
• This card is no longer in production. See EUTC – Enhanced
Universal Trunk Card in Section 4.
• Japanese sites use the UTC or EUTC cards. See Section 4.

RED
YELLOW
GREEN

ECT/
LCT

September 17, 2001 Technical Workbook 5-5

Module 5: International Port Cards Avaya PDS Digital Switch

QE1- Quad E1 –CAS Card

QE1 - Quad E1-CAS Card

RED
General Information
YELLOW
§ Supports 4 E1-CAS circuits with DTMF or MFCR2 dialing.
GREEN § Available in 2 different versions, one for 75-ohm coax interface
and one for 120-ohm twisted pair interface.
§ Requires one QE1 Adapter on backplane for each QE1 card,
either 75 or 120 ohm interface.
§ Requires Switch Generic 4.4.2 or later
§ Uses “4-span Quad E1 ” in switch menus.
§ Uses same backplane adapter as QT1 for 120-ohm interfaces.
QE1

LED Indicators

§ Green only ON - Waiting for NBC to initialize communications.

§ All LED’s ON - Self-test in progress.
§ LED’s cycling ON/OFF - QE1.dwn file being downloaded from
DSC.
M § All LED's OFF - Normal operation.
§ YELLOW ON - Remote alarm detected.
§ RED ON - Carrier loss, OOF detected.

General Troubleshooting

§ Check system log file for error messages related to the QE1
slots.
§ Check the Card Alarm screen in the Maintenance Menu and
refer to technical reference guide.
§ Try resetting the specific E1 through the Card Maintenance
screen.
§ Check/reseat E1 cable on the backplane of the card cage.
§ Have the far end of the E1 span reset and check cable
connections.
§ Check the CSU, if there is one, for alarms. Have the CSU reset.
Try reconnecting the E1 cable to a different slot. If the trouble
follows the cable, work with the far end to resolve. If the
trouble remains with the slot, replace QE1 and/or QE1
backplane adapter.

5-6 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 5: International Port Cards

Quad – E1 Trunk Adapter – (120 ohm)

Quad-E1 Trunk Adapters (for 120-ohm Twisted Pair Interfaces)
The adapter shown below is used to connect T1as well as E1 spans into the digital switch card cage back
plane, using 4-wire twisted pair cables. Each adapter provides connections for 1 Quad E1 card, i.e. 4 T1 or
E1 spans. Each adapter has 4 DB-15 metal connectors with an RJ-45 in parallel with each DB-15 (i.e. J2 is
the same E1 span as J1, span as J1, J4 is in parallel with the span in J3, etc.). We recommend the use of
the DB-15 connectors for the AVAYA PDS product because the connector acts as a grounding device.

DB-15 (Female)
J1

E1 Span #1

J2
Pin 1 Transmit TIP

Pin 3 Receive TIP

Pin 9 Transmit RING

J3
Pin 11 Receive RING
E1 Span #2

J4

J5

E1 Span #3 RJ-45 JACK

J6 Pin 1 Transmit RING

Pin 4 Receive RING

Pin 5 Receive TIP

J7 12345678
Pin 8 Transmit TIP
E1 Span #4

J8

September 17, 2001 Technical Workbook 5-7

Module 5: International Port Cards Avaya PDS Digital Switch

QEI Trunk Adapter – 75 ohm (coax)

QEI Trunk Adapter – 75-ohm Coaxial Cable Interfaces
• Use 1 QE1 Trunk adapter for
each slot with a QE1-CAS
JP1 card.
Rx1 J1
C1 • Requires the QT1 Adapter
Mounting kit hardware to
fasten to back plane.
• Terminates 4 E1 spans using
JP2 75-ohm coax interfaces.
Tx1 J2 • For each span, a pair of BNC
C2
connectors are provided.
J1 and J2 = span 1
J3 and J4 = span 2
J9 J5 and J6 = span 3
JP3 J7 and J8 = span 4
Rx2 J3 • The upper BNC for each pair
C3 connects the Receive (Rx) coax
and the lower BNC connects
the Transmit (Tx) coaxial
JP4 cable.
Tx2 J4
C4

J1 Grounded
0 Mounting Hole

JP5
Rx3 J5
C5
P1

JP6
Tx3 J6
C6
J1
1

JP7
Rx4 J7
C7

JP8
Tx4 J8 C8
Grounded
J1 Mounting Hole

5-8 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 5: International Port Cards

E1 - CAS CArd - Single Span

E1-CAS Card – Single Span

General Information
RED
§ Summa Four card supporting a single E1-CAS span.
YELLOW § Available in 2 different versions, one for 75-ohm coax
interface and one for 120-ohm twisted pair interface.
GREEN § Supports E1-CAS circuits using DTMF or MFCR2 dialing.
MFCR2 will require additional EMFCR2 card.
§ This older card has been superceded by new QE1-CAS
card for new systems and additional spans.
§ Backplane adapter covers 3 slots. Use standard T1 adapter
for twisted pair; use E1 coax adapter for 75-ohm cables.
§ Use JP20 jumper to configure for A-law or Mu-law PCM
E1- Encoding.
CAS
LED Indicators

§ Green only ON - Waiting for NBC to initialize

communications.
§ YELLOW ON – Signals a Remote E1 alarm.
§ RED ON – Signals a problem with an inward E1 stream, i.e.
M carrier loss, OOF.
§ All LED's OFF - Normal operation.

General Troubleshooting

§ Check system log file for error messages related to E1 slot.

§ Try resetting the specific E1 through the switch menu
system.
§ Reseat the E1 card.
§ Swap E1 cards.
§ Move cable to a known working E1. If problem follows
cable, then work with far end to resolve. If trouble remains
with the slot, replace E1 and/or E1 backplane adapter.

September 17, 2001 Technical Workbook 5-9

Module 5: International Port Cards Avaya PDS Digital Switch

E1-BNC Trunk Adapter – 75 ohm Coax

E1-BNC Trunk Adapter – 75-ohm Coax Cable Interfaces
Serial Port
General Information
• Used to terminate coax (75-ohm) cables
for single-span E1 or PRI circuits.
• Covers 3 slots on backplane.
IN3 OUT3
• Provides transmit (out) and receive (in)
BNC connectors and grounding jumpers
for each span.
IN2 OUT2

IN1 OUT1

NOTE 1
JP8 JP9
JP6 JP7
JP4 JP5

Coaxial Connectors
Incoming Outgoing
(Receive) (Transmit)
Receive Transmit
Line Tip Line Tip
(RDLT) (XDLT)

Receive Transmit
Line Ring Line Ring
(RDLR) (XDLR)

NOTE 1
Jumper setting for JP4 through JP9 are as follows:
PIN 1 and 2 Ties Ring to DC ground
PIN 2 and 3 Ties Ring to AC ground
Jumper removed Allows Ring to float
The default jumper settings are PIN 1 and 2.

5-10 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 5: International Port Cards

E1 – PRN/DPNSS, E1-PRI/DASS2
E1-PRN/DPNSS, E1-PRI/DASS2 – 75-ohm Interface

General Information
§ Summa Four card supporting a single E1-PRI span. Channels 1 and 17
RED are used for signalling and call set-up. Channels 2-16 and 18-32 are
available for voice paths.
YELLOW § Requires E1-BNC backplane adapter from Summa Four for terminatting
75-ohm coax cables.
GREEN Requires DSC ISDN Option SRK in addition to switch generic and
§ International Option SRK.
§ Use switches 7 and 8 of the 8-position DIP switch on the E1-PRI card to
select DASS2 or DPNSS:
NTDASS2: SW7 = open SW8 = c losed
DPNSS: SW8 = closed SW8 = closed
§ For DASS2, select “Primary Rate/DASS2-NT” in Card Maintenance
screen when adding card to database.
E1- § Verify A-law PCM Encoding is utilized on the E1-PRI card by checking
jumper JP20 is set to A position.
PRI

LED Indicators

• All OFF - Normal active status.

• YELLOW – Remote alarm.
• RED – Loss of carrier and/or D-channel failure .
• GREEN - Card is out of service via the menu system, or not configured
M in the database.

Troubleshooting

• Reset the E1 span through the menu.

• Swap the E1 with another known functional E1-PRI card.
• Swap the E1 cables with another span. If problem follows cables,
then issue is outside Avaya PDS. Work with the far end to resolve.

September 17, 2001 Technical Workbook 5-11

Module 5: International Port Cards Avaya PDS Digital Switch

PRI/NTT
PRI/NTT – Primary Rate Interface/Nippon Telephone and Telegraph
(Japan)

General Information
• Summa Four card which supports a single span of PRI/NTT. Provides 1-D
RED channel and 23-Bearer channels.
• Uses T1-Backplane Adapter to terminate span via twisted pair cable,
YELLOW DB-15 male connector. (See Section 4 for T1 Adapter details).

GREEN • Requires DSC ISDN Option SRK in addition to switch generic and
International Option SRK.
• NFAS compatible. Allows D-channel to provide messaging for spans on
Q T1 or other PRI cards.

PRI
NTT

LED Indicators
• GREEN only ON – Waiting for NBC to initialize card.
• All LED’s ON – Self-test in progress.
• All LED’s OFF - Normal operation card is active.
• RED – Loss of carrier and/or D-channel failure.
M
• YELLOW – Remote alarm detected.

General Troubleshooting

• Check system log file and card alarms.

• Reset span through Card Maintenance screen.
• V e rify the PRI Card Configuration shows NTT as Switch Type, Span
Type = ESF.
• Swap cards.
• Swap cables. If problem follows cable, work with far-end to resolve.

5-12 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 5: International Port Cards

EMFCR2 Card
EMFCR2 Card (Enhanced MFCR2)

General Information
§ Used for dialing MFCR2 digits on an E1 trunk for international
sites.
§ Provides 64 outpulsing channels.
§ MFCR2 tones are comprised of 2 frequencies transmitted
simultaneously. Tones are transmitted until acknowledged by
the far-end. The far-end sends a response tone which is
detected by the EMFCR2 port, causing the tones to stop.
Then tones for the next digit are sent, etc.
§ MFCR2 dialing requires modification of the outpulse rules in
the switch menu system. See Tech Bulletin 335 for details. Use
the Country Configuration screen to select the country and
RED A-law (or Mu-law) PCM Encoding. Each country uses its own
YELLOW EMFCR2 download file for country-specific MFCR2 dialing.
LED Alarm Indicators
GREEN
§ GREEN only ON – Waiting for NBC to initialize
communications.
§ All LED's on – Self-test in progress.
§ All LED's OFF – Normal operation.
EMFCR2

§ LED's cycling ON/OFF – EMFCR2.dwn file being

downloaded from DSC.
§ RED – Card Failure.
§ YELLOW – Card Failure.

M General Troubleshooting

§ Check system log file for error messages related to the

EMFCR2 slots.
§ Check the Card Alarm screen in the Maintenance Menu.
§ Try resetting the EMFCR2 card through the Card
Maintenance screen.
§ Verify MFCR2 is using the proper PCM encoding, either A-
law or Mu-law in the Country Configuration screen.
§ Reseat the EMFCR2 card. Does the card download
successfully? If not, replace the card.

September 17, 2001 Technical Workbook 5-13

 Avaya PDS Digital Switch

Module 6
Switch Menu System

Avaya
Avaya PDS Digital Switch Module 6: Switch Menu System

Digital Switch Console Keystrokes

Digital Switch Console Keystrokes

Next Field CNTRL- N

Previous Field CNTRL- P

Insert Field CNTRL- O

Clear Field CNTRL- C

Next Screen CNTRL- F

Previous Screen CNTRL- B

Redraw Screen CNTRL- L

Exit Screen CNTRL- X

Backwards Tab CNTRL- T

Select CNTRL-A

Reverse Select CNTRL- R

Previous Menu CNTRL-

^
Main Menu CNTRL- G

Print Screen CNTRL- W

September 17, 2001 Technical Workbook 6-1

Module 6: Switch Menu System Avaya PDS Digital Switch

Digital Switch Menu System Guide

• ASCII Keystrokes
• Administration Main Menu
• Database Administration Menu
• Card Summary
• Line Card Configuration
• Trunk Card Configuration
• Operator Line Configuration
• Programmable Trunk Configuration
• Resource Group Summary
• Resource Group Configuration
• Inpuls e Rules Table
• Outpulse rules table
• BRC Configuration Summary
• Answer Supervision Templates
• Routing Table Summary
• Routing Table Configuration
• ISDN Supervision Templates
• ISDN Message Template Summary
• ISDN NFAS Group Summary
• LPVC Configuration Summary
• System Configuration Menu
• Peripheral Configuration
• File System Configuration
• Host Configuration
• Password Configuration
• Clock/Calendar Configuration
• System Feature Configuration
• Screen Access Configuration
• Software/Firmware Configuration
• Network Configuration
• System Host Configuration
• Country Configuration
• Maintenance Menu
• Card Maintenance
• Disk Utilities
• Show Directory
• Copy Files
• Delete Files
• Rename Files
• Database Store
• Database Retrieve
• Display File
• Show Free Space on Disk
• Format Disk
• Print/Display System Log File
• Print/Display System Trace File
• Switch ACTIVE system to STANDBY
• Master Timing Link Selection
• Card Alarm Display
• System Alarm Display
• Shutdown System

6-2 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

• Diagnostics Menu
• Set up Path
• Display Card Data
• Display Port Data
• Display Conference Summary
• Display Conference Data
• Test Service Circuits
• Test Port Card
• Display Call Generation Ports
• Monitor Call Progress Tones
• Display Routing Statistics
• System Trace Configuration
• Send Packet Utility
• System Monitor Configuration

September 17, 2001 Technical Workbook 6-3

Module 6: Switch Menu System Avaya PDS Digital Switch

A D M I N I S T R A T O R M A I N M E N U

Generic Version.Revision 4.5.1

A) Data Base Administration Menu

B) System Configuration Menu

C) Maintenance Menu

D) Diagnostics Menu

Enter Selection: _

• Used to gain access to the sub-menu

6-4 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

D A T A B A S E A D M I N I S T R A T I O N M E N U

A) Card Summary H) Answer Supervision Templates

B) Resource Group Summary I) Routing Table Summary
C) Inpulse Rules J) ISDN Supervision Templates
D) Outpulse Rules K) ISDN Message Templates
E) Print Data Base Summary L) ISDN NFAS Group Summary
F) Print Data Base Detail M) LPVC Configuration Summary
G) BRC Configuration Summary

Enter Selection: _

September 17, 2001 Technical Workbook 6-5

Module 6: Switch Menu System Avaya PDS Digital Switch

C A R D S U M M A R Y

LOCATION UNUSED DISP

R L S CARD TYPE STATUS PORTS CARD
---------- ---------------------- -------- ------ ----
1 1 1 Network Bus A 0 _
1 1 2 Tone Generator A 1 _
1 1 3 Large Port Voice Card A 0 _
1 1 4-1 96-Port Quad T1 O 0 _
1 1 4-2 96-Port Quad T1 O 0 _
1 1 4-3 96-Port Quad T1 O 0 _
1 1 4-4 96-Port Quad T1 O 0 _
1 1 8 ECT/LCT/UTC A 1 _
1 1 9 Eight-Port Operator A 0 _
1 1 10 Operator Line O 0 _
1 1 16 T1 Trunk O 0 _
1 1 17 T1 Trunk O 0 _
1 1 19 Conference Card A 0 _
1 1 20 Call Progress Analyzer A 0 _
_ _ ____ ______________________ _ ___ _

#00 Mon Jan 15, 1996 15:08 End Of Card Table

• Shows Locations and status of cards in the system

• To display card data, position c ursor on disp card field, type any character, and
press RETURN.

• Refer to page 2-3, Vol. 3, Summa Four Documentation for more

• Card Status - Indicates the current operating status of the card

A Active
O Out of service
M Maintenance
D Diagnostic - Mode used when diagnostic tests are to be run on a
C Camp On - Status change to diagnostic was attempted while
were still in progress on this card's ports

• Unused Ports - Indicates the number of ports on the card that have been
of service via the card maintenance screen.

Note: The DTG or EDTG card always show Port 1 out of service. This port is reserved for internal use.

6-6 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

L I N E C A R D C O N F I G U R A T I O N

CARD LOCATION: RACK LEVEL SLOT

CARD TYPE: Eight-Port Operator Card
CARD STATUS: Active

GROUP INPULSE
PORT NAME GROUP NAME RULE COS
---- -------- ----- -------- ------- ------
1 ________ _____ ________ _______ ______
2 ________ _____ ________ _______ ______
3 ________ _____ ________ _______ ______
4 ________ _____ ________ _______ ______
5 ________ _____ ________ _______ ______
6 ________ _____ ________ _______ ______
7 ________ _____ ________ _______ ______
8 ________ _____ ________ _______ ______

• Used to assign port name, default inpulse rule, and Class of Service on an EPOC

• "NAME" - an identifying name for the

• "GROUP" - The resource group number that the port
• "GROUP NAME" - The name of the resource group the port
• "INPULSE RULE" - The default inpulse rule assigned to the port which will execute
detection of an incoming seizure.
• "COS" (Class of Service) should be configured for "A2" for EPOC headset

NOTE: Internal Class of service values such as U2 and T2 will appear in this
during system operation. These values are internal processing
and are not assignable by the
U2 = port is currently in use on an outgoing
T2 = port is currently in use on an incoming circuit - Correct value
an EPOC port with an OSI-3 hooked

September 17, 2001 Technical Workbook 6-7

Module 6: Switch Menu System Avaya PDS Digital Switch

T R U N K C A R D C O N F I G U R A T I O N

CARD LOCATION: RACK 1 LEVEL 1 SLOT 13

CARD TYPE: T 1 Trunk
CARD STATUS: Active

TRUNK GROUP HDWR. INPULSE

PORT NAME GROUP NAME TYPE RULE COS
---- ---------- ----- ---------- ----- ------- -----
1 __________ _____ __________ _____ _______ _____
2 __________ _____ __________ _____ _______ _____
3 __________ _____ __________ _____ _______ _____
4 __________ _____ __________ _____ _______ _____
5 __________ _____ __________ _____ _______ _____
6 __________ _____ __________ _____ _______ _____
7 __________ _____ __________ _____ _______ _____
8 __________ _____ __________ _____ _______ _____

• For T1 or ECT/LCT/UTC cards, used to assign port name, hardware type, default inpulse rule, and
Service on a trunk card.

Field Definitions:

• "TRUNK NAME" - an Identifying name for the trunk

• "GROUP" - The resource group number that the trunk port
• "GROUP NAME" - The name of the resource group the trunk port
• "HDWR TYPE" - Type of circuit (Ground/Loop start)
• "INPULSE RULE" - The default inpulse rule assigned to the port which will execute
detection of an incoming seizure.
• "COS" (Class of Service) should be configured for "2" (Two Way) for trunk
• “FLASH SEND” - Used for ECT/LCT/UTC cards only, length of hookflash (in 10 msecs), default is 500 msec.

NOTE - Internal Class of service values such as U2 and T2 may appear in this field during system operation.
These values are internal processing representations and are not assignable by the user.

U2 = port is currently in use on an outgoing

T2 = port is currently in use on an incoming

6-8 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

O P E R A T O R L I N E C O N F I G U R A T I O N

CARD LOCATION: RACK 1 LEVEL 1 SLOT 4

CARD TYPE: Operator Line
CARD STATUS: Active

GROUP IP HEADSET ENCODING EAR MOUTH

PORT NAME GROUP NAME RULE COS TYPE TYPE GAIN GAIN
---- -------- ----- -------- ----- ----- ------ ------ ---- ----
1 Agent 1 15 OLIC AGT 0 AT2 ELECTRET MULAW 6.4 6.4
2 Agent 2 15 OLIC AGT 0 AT2 ELECTRET MULAW 6.4 6.4
3 Agent 3 15 OLIC AGT 0 AT2 ELECTRET MULAW 6.4 6.4
4 Agent 4 15 OLIC AGT 0 AT2 ELECTRET MULAW 6.4 6.4
5 Agent 5 15 OLIC AGT 0 AT2 ELECTRET MULAW 6.4 6.4
6 Agent 6 15 OLIC AGT 0 AT2 ELECTRET MULAW 6.4 6.4
7 Agent 7 15 OLIC AGT 0 AT2 ELECTRET MULAW 6.4 6.4
8 Agent 8 15 OLIC AGT 0 AT2 ELECTRET MULAW 6.4 6.4

• Used to assign headset name, inpulse rule, Class of Service, headset type, encoding
Gain and Mouth Gain on an OLIC (Operator Line Interface

FIELD DEFINITIONS
• "NAME" - an identifying name for the port.
• "GROUP" - The resource group number of the headset port is displayed.
• "GROUP NAME" - The name of the resource group the headset port resides in is displayed.
• "IP RULE" - The d efault inpulse rule assigned to the port which will execute upon detection
of an incoming seizure. For OLIC ports, the value should be set to zero.
• "COS" (Class of Service) should be configured for "A2" for OLIC ports. Note: the switch
internally adds the "T" when the port is in use.
• "Headset Type" – Select “ Electret” or “ C a r b o n .”
• "Encoding Type" - Should be set to "Mulaw".
• "EAR GAIN" -Typically set at 6.4, maximum is 25.5 Adjust higher when an operator
complains that calls are consistently too low in volume.
• "MOUTH GAIN" - Typically set at 6.4, maximum is 25.5. Adjust higher or lower for an
operator who consistly speaks too soft or too loud.

September 17, 2001 Technical Workbook 6-9

Module 6: Switch Menu System Avaya PDS Digital Switch

PROGRAMMABLE TRUNK CONFIGURATION

SPAN LOCATION: R,L,S 1 1 4-3 STATUS: Out of Service

CARD TYPE: 96-Port Quad T1 SPAN TYPE: SF CODE: AMI
TXGAIN: 0db TXCLCK: SCLK SLIP: 255 LENG: 0-133
RXGAIN: 0db RFCLCK: LOOP OOF: 17
SF REMOTE ALARM MODE: BIT2 (STANDARD)

TRUNK GROUP SIG. INPULSE

PORT NAME GROUP NAME TYPE RULE COS TIMING
---- ---------- ----- ---------- ----- ------- ----- ------
1 TRSFR1 12 TRANSFER E&M 0 2 _
2 TRSFR2 12 TRANSFER E&M 0 2 _
3 TRSFR3 12 TRANSFER E&M 0 2 _
4 Inbound1 10 INB LS 0 2 _
5 Inbound2 10 INB LS 0 2 _
6 Inbound3 10 INB LS 0 2 _
7 Inbound4 10 INB LS 0 2 _
8 Inbound5 10 INB LS 0 2 _

Used to configure the channels of the individual T1 spans on a Quad T1 or E1 card. Once a Quad
T1 (QT1) card has been added to the system via the Card Maintenance screen, the switch
automatically divides the slot into 4 sub-slots. Each individual T1 span can be accessed through
its sub-slot identification. For example, if the QT1 was in slot 4, the individual T1s would be referred
to as 1-1-4-1,
1-1-4-2, 1-1-4-3 and 1-1-4-4.
NOTE: To change the signalling type or timing parameters on any T1 port on a QT1 card, the
effected T1 span(s) must FIRST BE TAKEN OUT OF SERVICE through the Card Maintenance screen.

FIELD DEFINITIONS
• Sp a n Type - Use SF for Superframe (D4), ESF for Extended Superframe.
• Code - Use AMI for SF or B8ZS for ESF T1 applications.
• Slip - Use the default, 255 slips/day.
• Length - Adjust according to distance to nearest switch or CSU, select appropriate range.
• O O F - Use the default, 17 OOFs/day.
• SF Remote Access Mode - Use the default, BIT2. (Japanese sites may require FBIT12).
• Trunk Name - an identifying name for the port.
• Group - The resource group of the port is displayed.
• Group Name - The resource group name of the port is displayed.
• Signal Type - Configurable by channel, use E&M, FXSLS, FXOLS, FXSGS, or FXOGS.
• IP Rule - The default Inpulse Rule assigned to the port which will execute upon detection
of an incoming seizure. For Outbound ports, the value should be set to zero.
• COS - “Class of Service”, should be configured as “ 2” for channels used as outbound,
inbound or transfer trunks. Use “ A 2” for headset channels.
• Timing - Position the cursor for the desired port, type any character, press return to access
“ Trunk Timing Configuration” screen.

6-10 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

TRUNK TIMING CONFIGURATION

SPAN LOCATION: R,L,S 1 1 4-3 STATUS: Out of Service

CARD TYPE: 96-Port Quad T1

WINK-DET. WINK FLASH-DET. FLASH OFFHK ONHK GUARD AUTODROP

PORT NAME MIN MAX SEND MIN MAX SEND MIN MIN -- (100 MS) --
---- -------- ----- ----- ----- ----- ----- ----- ----- ----- ----- --------
1 13 35 24 0 0 50 4 4 2 0
2 13 35 24 0 0 50 4 4 2 0
3 13 35 24 0 0 50 4 4 2 0
4 13 35 24 0 0 50 4 4 2 0
5 13 35 24 0 0 50 4 4 2 0
6 13 35 24 0 0 50 4 4 2 0
7 13 35 24 0 0 50 4 4 2 0
8 13 35 24 0 0 50 4 4 2 0

GUARD AND AUTO-DROP TIMING ARE IN UNITS OF 100 MILLISECONDS.

ALL OTHER TIMING PARAMETERS ARE IN UNITS OF 10 MILLISECONDS.

Used to adjust default timing parameters for: wink detection, wink send, flash detection, flash
send,
minimum time offhook, minimum time onhook, guard time (200 msec is the default for the Quad
T1 set by Summa Four), and auto-drop timing. The default settings should generally NOT be
changed.

FIELD DEFINITIONS
• Wink Detect - Standard is 130 to 350 msec.
• Wink Send - Standard duration of a wink generated by the Digital Switch is 240 msec.
• Hookflash Detect - Not used by current DSI applications.
• Hookflash Send - Standard duration of hookflash generated by the Digital Switch is 500 msec.
Adjust this
field if necessary for your particular site.
• Offhook Minimum - Minimum time port must be offhook for switch to regard the offhook.
• Onhook Minimum - Minimum time port must be onhook for switch to regard the onhook.
• Guard Time - Time allotted between onhook/offhook state to allow port to go idle, default is 200
msec.
• Auto-drop Time - Not used. (When a line is taken offhook and receives no response, the line will be
automatically hung up after the interval specified. A value of zero disables “auto-drop” . )

September 17, 2001 Technical Workbook 6-11

Module 6: Switch Menu System Avaya PDS Digital Switch

R E S O U R C E G R O U P S U M M A R Y
HUNT PORT THRESHOLDS HUNT PORT THRESHOLDS
NO NAME TYPE CNT RHUNT BUSY DSP NO NAME TYPE CNT RHUNT BUSY DSP
-- -------- ------ ---- ----- ---- --- -- -------- ------ ---- ----- ---- ---
1 LPVC CYCLIC 128 0 0 _ 17 ______ 0 0 0 _
2 CPA CYCLIC 96 0 0 _ 18 ______ 0 0 0 _
3 DCC CYCLIC 64 0 0 _ 19 ______ 0 0 0 _
4 EDRC CYCLIC 96 0 0 _ 20 ______ 0 0 0 _
5 ______ 0 0 0 _ 21 ______ 0 0 0 _
6 ______ 0 0 0 _ 22 ______ 0 0 0 _
7 ______ 0 0 0 _ 23 ______ 0 0 0 _
8 ______ 0 0 0 _ 24 ______ 0 0 0 _
9 ______ 0 0 0 _ 25 ______ 0 0 0 _
10 Outb CYCLIC 96 0 0 _ 26 ______ 0 0 0 _
11 ______ 0 0 0 _ 27 ______ 0 0 0 _
12 ______ 0 0 0 _ 28 ______ 0 0 0 _
13 ______ 0 0 0 _ 29 ______ 0 0 0 _
14 ______ 0 0 0 _ 30 ______ 0 0 0 _
15 ______ 0 0 0 _ 31 ______ 0 0 0 _
16 Agents CYCLIC 48 0 0 _ 32 ______ 0 0 0 _

• Used to name a resource group, specify the way members of that

be used, and provide access to the resource group configuration

• Internal service circuit cards must always be in a resource group.

Interface cards should also be in resource groups as some applications use
"resource pool"

Field Definitions:

• "NO" - Number of resource

• "NAME" - Identifying name for the resource
• "HUNT TYPE" - The manner in which ports from the group are
• "PORT CNT" - The number of ports in the resource
• "THRESHOLDS" - Should always be "0" for both RHUNT & BUSY
• "DSP" - Enter any character then <CR> to enter the resource group config
for the particular
• To display configuration for a resource group, place cursor on DSP
type any character and press

6-12 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

R E S O U R C E G R O U P C O N F I G U R A T I O N
RESOURCE GROUP - #1 NAME -

PORT LOCATION PORT LOCATION

POS NAME R L S P POS NAME R L S P
--- -------- - - -- --- --- -------- - - -- ---
1 1 1 4 1 13 1 1 4 13
2 1 1 4 2 14 1 1 4 14
3 1 1 4 3 15 1 1 4 15
4 1 1 4 4 16 1 1 4 16
5 1 1 4 5 17 1 1 4 17
6 1 1 4 6 18 1 1 4 18
7 1 1 4 7 19 1 1 4 19
8 1 1 4 8 20 1 1 4 20
9 1 1 4 9 21 1 1 4 21
10 1 1 4 10 22 1 1 4 22
11 1 1 4 11 23 1 1 4 23
12 1 1 4 12 24 1 1 4 24

ADD/DELETE/CARD (A/D/C) _ POS ___ R L S P _ _ __ ___

• Used to assign card ports to a resource group

• A p o r t c a n not be in more than one resource group

Field Definitions:

• "POS"- Position of port in the resource group.

• "PORT NAME" - An identifying name for the port.
• "LOCATION" - The physical Rack/Level/Slot/Port location of the port in the card cage.

September 17, 2001 Technical Workbook 6-13

Module 6: Switch Menu System Avaya PDS Digital Switch

I N P U L S E R U L E S T A B L E

RULE # 1 RULE # 2 RULE # 3 RULE # 4 RULE # 5

REP END ___ REP END ___ _________ ___ REP EACH ___ _________ ___
ANSWER ___ ANSWER ___ _________ ___ WINK NOW ___ _________ ___
_________ ___ DTMF ___ _________ ___ _________ ___ _________ ___
_________ ___ TONE ENAB 3 _________ ___ _________ ___ _________ ___
_________ ___ TONE FDIG 1 _________ ___ _________ ___ _________ ___
_________ ___ DIGITS 4 _________ ___ _________ ___ _________ ___
_________ ___ TIM FDIG 10 _________ ___ _________ ___ _________ ___
_________ ___ TIM FIELD 15 _________ ___ _________ ___ _________ ___
_________ ___ TIM INTER 5 _________ ___ _________ ___ _________ ___
_________ ___ CONT REP ___ _________ ___ _________ ___ _________ ___
_________ ___ IP FIELD 1 _________ ___ _________ ___ _________ ___
_________ ___ TONE NOW 1 _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___

• Used to define inpulse rules for use in call

• An inpluse rule is executed when an incoming seizure is detected on a port.

that is executed depends on the port configuration and/or
the HP central processing

• These rules should not be changed from the original

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Module 6: Switch Menu System Avaya PDS Digital Switch

O U T P U L S E R U L E S T A B L E

RULE # 1 RULE # 2 RULE # 3 RULE # 4 RULE # 5

SEIZE ___ SEIZE ___ REP END ___ REP END ___ REP END ___
TIME SUP 5 TIME SUP 5 SEIZE ___ SEIZE ___ OP DTMF ___
WAIT SUP 1 WAIT SUP 3 TIME SUP 5 TIME SUP 10 OP FIELD 1
OP DTMF ___ OP DTMF ___ WAIT SUP 1 WAIT SUP 3 _________ ___
OP FIELD 1 OP FIELD 1 OP DTMF ___ OP DTMF ___ _________ ___
TIME SUP 25 TIME SUP 25 OP FIELD 1 OP FIELD 1 _________ ___
FINAL SUP 2 FINAL SUP 4 _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___

• Used to define Outpulse rules used in outbound call processing.

• Outpulse rules are switch commands that are executed by direction

from the HP central processing unit.

• These rules are defined in the standard databases and should never have to be
changed.

September 17, 2001 Technical Workbook 6-15

Module 6: Switch Menu System Avaya PDS Digital Switch

O U T P U L S E R U L E S T A B L E

RULE # 6 RULE # 7 RULE # 8 RULE # 9 RULE # 10

TIME SUP 15 REP END ___ OP DTMF ___ OP DTMF ___ OP DTMF ___
WAIT SUP 5 WAIT TIME 2 OP FIELD 1 OP FIELD 1 OP FIELD 1
_________ ___ TIME SUP 10 TIME SUP 24 TIME SUP 30 TIME SUP 36
_________ ___ FINAL SUP 3 FINAL SUP 4 FINAL SUP 4 FINAL SUP 4
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___

O U T P U L S E R U L E S T A B L E

RULE # 11 RULE # 12 RULE # 13 RULE # 14 RULE # 15

OP DTMF ___ OP DTMF ___ ISDN TX 1 ISDN TX 1 ISDN TX 1

OP FIELD 1 OP FIELD 1 TIME SUP 24 TIME SUP 30 TIME SUP 36
TIME SUP 42 TIME SUP 60 ISDN DFLT 1 ISDN DFLT 1 ISDN DFLT 1
FINAL SUP 4 FINAL SUP 4 WAIT SUP 4 WAIT SUP 4 WAIT SUP 4
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________
___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___

6-16 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

O U T P U L S E R U L E S T A B L E

RULE # 16 RULE # 17 RULE # 18 RULE # 19 RULE # 20

ISDN TX 1 ISDN TX 1 ISDN TX 1 _________ ___ REP END ___

TIME SUP 42 TIME SUP 60 _________ ___ _________ ___ SEIZE ___
TIME SUP 42 TIME SUP 60 _________ ___ _________ ___ TIME SUP 5
FINAL SUP 6 FINAL SUP 6 _________ ___ _________ ___ FINAL SUP 1
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___

O U T P U L S E R U L E S T A B L E

RULE # 21 RULE # 22 RULE # 23 RULE # 24 RULE # 25

REP END ___ REP END ___ REP END ___ OP DTMF ___ _________ ___
SEIZE ___ SEIZE ___ SEIZE ___ OP FIELD 1 _________ ___
TIME SUP 10 TIME SUP 15 TIME SUP 20 TIME SUP 25 _________ ___
FINAL SUP 1 FINAL SUP 1 FINAL SUP 1 FINAL SUP 6 _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___

September 17, 2001 Technical Workbook 6-17

Module 6: Switch Menu System Avaya PDS Digital Switch

O U T P U L S E R U L E S T A B L E

RULE # 26 RULE # 27 RULE # 28 RULE # 29 RULE # 30

ISDN TX 1 ISDN TX 1 ISDN TX 1 ISDN TX 1 ISDN TX 1

TIME SUP 24 TIME SUP 30 TIME SUP 36 TIME SUP 42 TIME SUP 60
ISDN DFLT 1 ISDN DFLT 1 ISDN DFLT 1 ISDN DFLT 1 ISDN DFLT 1
WAIT SUP 4 WAIT SUP 4 WAIT SUP 4 WAIT SUP 4 WAIT SUP 4
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___
_________ ___ _________ ___ _________ ___ _________ ___ _________ ___

6-18 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

B R C C O N F I G U R A T I O N S U M M A R Y

Master Current Status Slave Current Status

Redundant
BRC BRC
Master BRC

Connect BRC at: _ _ __ to BRC at: _ _ __

• Used to maintain a software listing of the connections on the Bus Repeater

multi-rack
cards in systems.

September 17, 2001 Technical Workbook 6-19

Module 6: Switch Menu System Avaya PDS Digital Switch

A N S W E R S U P E R V I S I O N T E M P L A T E S

1 2 3 4 5 6 7 8
--------------------------------------------------------------

Dial Tone OKREP REP OKREP ______ ______ ______ ______ ______
Ringback REP REP ______ ______ ______ ______ ______ ______
Busy OKREP OKREP OKREP OKREP ______ OKREP ______ ______
Reorder REP OKREP ______ OKREP ______ OKREP ______ ______
SIT Tones REP OKREP ______ OKREP ______ OKREP ______ ______
Ring Cess. REP REP ______ ______ ______ ______ ______ ______
Voice Det. REP REP ______ REP OKREP REP ______ ______
Voice Cess. REP OKREP ______ OKREP ______ OKREP ______ ______
Wink OKREP REP OKREP ______ ______ ______ ______ ______
Answer ______ OKREP ______ ______ ______ OKREP ______ ______
Time OKREP OKREP OKREP OKREP OKREP OKREP ______ ______
Hook Flash REP REP ______ ______ ______ ______ ______ ______
Tones REP OKREP ______ OKREP ______ OKREP ______ ______

• Used to configure call detection reporting events to the HP CPU.

• Columns #9 to #24 are blank.

Token
Definitions:
REP - Report the event to the host (HP), but do not end template processing.

OK - End template processing when this event is encountered, but

do not report it to the host (HP).

OKREP - Handle the event as above, but report it to the host.

• This screen is generally the same on all systems. Do not change any entries on this
screen, as it may severely affect call processing.

6-20 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

R O U T I N G T A B L E S U M M A R Y

ROUTE NUMBER ROUTE TEMPLATE MINIMUM

TABLE OF ROUTES TABLE NAME SIZE START DIGITS
DISP----- --------- ------------ ------------ ------- ---
- A 0 0 0 0
_ B 0 0 0 0
_ C 0 0 0 0
_ D 0 0 0 0
_ E 0 0 0 0
_ F 0 0 0 0
_ G 0 0 0 0
_ H 0 0 0 0
_ I 0 0 0 0
_ J 0 0 0 0
_

• This screen is not used.

September 17, 2001 Technical Workbook 6-21

Module 6: Switch Menu System Avaya PDS Digital Switch

R O U T I N G T A B L E C O N F I G U R A T I O N

ROUTE TABLE - A NUMBER OF ROUTES - 0

PRIMARY SECONDARY
FINAL
ROUTE PATTERN GROUP RULE GROUP RULE GROUP
RULE
----- #------------------- ------ ---- ------ ---------- ---
-____ ____________________ ____ ___ ____ ___ ____
___
____ ____________________ ____ ___ ____ ___ ____
___
____ ____________________ ____ ___ ____ ___ ____
___
____ ____________________ ____ ___ ____ ___ ____
___
____ ____________________ ____ ___ ____ ___ ____
___
____ ____________________ ____ ___ ____ ___ ____
___
____ ____________________ ____ ___ ____ ___ ____
___
S SHORT COLLECTION 0 I 0 0 I 0 0 I
0E EMPTY COLLECTION 0 I 0 0 I 0 0 I
0U UNMATCHED PATTERN 0 I 0 0 I 0 0 I
0D DIRECT ROUTE 0 I 0 0 I 0 0 I
0
ADD/DELETE/CHANGE/TEST (A/D/C/T) _ ROUTE ____ PATTERN
____________________ PRIMARY ____ ___ SECONDARY ____ ___ FINAL ____
___

• This screen is not used.

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Module 6: Switch Menu System Avaya PDS Digital Switch

I S D N S U P E R V I S I O N T E M P L A T E S

1 2 3 4 5 6 7 8
--------------------------------------------------------------
TIME OKREP ______ ______ ______ ______ ______ ______ ______
ALERTING ______ ______ ______ ______ ______ ______ ______ ______
CONNECT REP ______ ______ ______ ______ ______ ______ ______
PROGRESS REP ______ ______ ______ ______ ______ ______ ______
CALLPROC ______ ______ ______ ______ ______ ______ ______ ______
CONN ACK ______ ______ ______ ______ ______ ______ ______ ______
USERINFO REP ______ ______ ______ ______ ______ ______ ______
CONGEST REP ______ ______ ______ ______ ______ ______ ______
FACILACK REP ______ ______ ______ ______ ______ ______ ______
FACILREJ REP ______ ______ ______ ______ ______ ______ ______

• For ISDN PRI sites only.

• Used to c onfigure D-channel message reporting to the HP CPU.

Token Definitions
REP – Report the event to the host (HP CPU), but do not end template processing.
OK – End template processing when this event is encountered, but do not report the event to
HP CPU.
OKREP – End template processing when this event is encountered, and report this event to HP
CPU.
• This screen should generally not be changed. Any modifications to this screen may severely affect
call processing on ISDN phone lines.

September 17, 2001 Technical Workbook 6-23

Module 6: Switch Menu System Avaya PDS Digital Switch

I S D N M E S S A G E T E M P L A T E S U M M A R Y

NO MESSAGE R/T DSP NO MESSAGE R/T DSP NO MESSAGE R/T DSP

-- ------- --- --- -- ------- --- --- -- ------- --- ---
1 SETUP T _ 17 ________ _ _ 33 ________ _ _
2 ________ _ _ 18 ________ _ _ 34 ________ _ _
3 SETUP R _ 19 ________ _ _ 35 ________ _ _
4 CALLPROC T _ 20 ________ _ _ 36 ________ _ _
5 ALERTING T _ 21 ________ _ _ 37 ________ _ _
6 SETUP T _ 22 ________ _ _ 38 ________ _ _
7 ________ _ _ 23 ________ _ _ 39 ________ _ _
8 ________ _ _ 24 ________ _ _ 40 ________ _ _
9 ________ _ _ 25 ________ _ _ 41 ________ _ _
10 ________ _ _ 26 ________ _ _ 42 ________ _ _
11 ________ _ _ 27 ________ _ _ 43 ________ _ _
12 ________ _ _ 28 ________ _ _ 44 ________ _ _
13 ________ _ _ 29 ________ _ _ 45 ________ _ _
14 ________ _ _ 30 ________ _ _ 46 ________ _ _
15 ________ _ _ 31 ________ _ _ 47 ________ _ _
16 ________ _ _ 32 ________ _ _ 48 ________ _ _

• For ISDN PRI sites only.

• Used to configure sequence of ISDN D-channel messages for outbound calling and to respond
to ISDN D-channel messages for inbound cable.
• Move cursor to the “DSP” (Display) column. Type any character, then press Enter. This will display
the actual ISDN Message Template. Examples are shown on the next page.
• Do not change these entries as any changes may severely affect call processing.

6-24 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

I S D N M E S S A G E T E M P L A T E S

Tmpl Message R/T Tmpl Message R/T Tmpl Message R/T Tmpl Message R/T
1 SETUP T 2 ________ _ 3 SETUP R 4 CALLPROC T

IE BEARER ________ ________ REP ALL ________ IE CHAN ID

DATA 8090A2 ________ ________ PROCESS CHAN ID DATA A98300
IE CHAN ID ________ ________ D FLD 1 CD NUM ________ ________
DATA A98300 ________ ________ D ANI CP NUM ________ ________
IE CD NUM ________ ________ ________ ________ ________ ________
DATA 80 ________ ________ ________ ________ ________ ________
D FLD 1 ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________

I S D N M E S S A G E T E M P L A T E S

Tmpl Message R/T Tmpl Message R/T Tmpl Message R/T Tmpl Message R/T
5 ALERTING T 6 SETUP T 7 ________ _ 8 ________ _

IE CHAN ID IE BEARER ________ ________ ________ ________

DATA A98300 DATA 8090A2 ________ ________ ________ ________
________ ________ IE CHAN ID ________ ________ ________ ________
________ ________ DATA A98300 ________ ________ ________ ________
________ ________ IE CD NUM ________ ________ ________ ________
________ ________ DATA 80 ________ ________ ________ ________
________ ________ D FLD 1 _______ ________ ________ ________ ________
________ ________ IE CP NUM ________ ________ ________ ________
________ ________ DATA 80 ________ ________ ________ ________
________ ________ D ANI ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________
________ ________ ________ ________ ________ ________ ________ ________

September 17, 2001 Technical Workbook 6-25

Module 6: Switch Menu System Avaya PDS Digital Switch

N F A S G R O U P S U M M A R Y

No. Name Count Dsp No. Name Count Dsp No. Name Count Dsp
1 outbound 0 _ 14 ________ 0 _ 27 ________ 0 _
2 ________ 0 _ 15 ________ 0 _ 28 ________ 0 _
3 ________ 0 _ 16 ________ 0 _ 29 ________ 0 _
4 ________ 0 _ 17 ________ 0 _ 30 ________ 0 _
5 ________ 0 _ 18 ________ 0 _ 31 ________ 0 _
6 ________ 0 _ 19 ________ 0 _ 32 ________ 0 _
7 ________ 0 _ 20 ________ 0 _ 33 ________ 0 _
8 ________ 0 _ 21 ________ 0 _ 34 ________ 0 _
9 ________ 0 _ 22 ________ 0 _ 35 ________ 0 _
10 ________ 0 _ 23 ________ 0 _ 36 ________ 0 _
11 ________ 0 _ 24 ________ 0 _ 37 ________ 0 _
12 ________ 0 _ 25 ________ 0 _
13 ________ 0 _ 26 ________ 0 _

Used for ISDN applications, allows a single D-channel on a PRI/N card to provide signalling for up to 20
T1 or PRI/N cards (a maximum of 479 B-channels).

FIELD DEFINITIONS
• Name - An identifying name for the NFAS group.
• Count - A display only field which shows the number of T1 circuits in the NFAS group.
• “DSP” - Type any character, then press return to display the details for the NFAS group selected.

6-26 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

N F A S C O N F I G U R A T I O N

Group 1 of 37 Group Name: outbound

Primary D-channel RLS: 1 1 13 State: Active

Backup D-channel RLS: 1 1 14 State: Standby Cmd: ________

Interface R L S Status D Interface R L S Status D

0 1 1 13 Active _ 10 _ _ ____ ______ _
1 1 1 14 Active _ 11 _ _ ____ ______ _
2 1 1 15-1 Active _ 12 _ _ ____ ______ _
3 1 1 15-2 Active _ 13 _ _ ____ ______ _
4 1 1 15-3 Active _ 14 _ _ ____ ______ _
5 _ _ ____ ______ _ 15 _ _ ____ ______ _
6 _ _ ____ ______ _ 16 _ _ ____ ______ _
7 _ _ ____ ______ _ 17 _ _ ____ ______ _
8 _ _ ____ ______ _ 18 _ _ ____ ______ _
9 _ _ ____ ______ _ 19 _ _ ____ ______ _

Used for ISDN applications, allows a single D-channel on a PRI/N card to provide signaling for up to
20 T1 or PRI/N cards (a maximum of 479 B-channels). The NFAS group is configured on this screen.

The Primary D-channel span should be configured as “ Interface 0” .

The Backup D-channel span should be configured as “ Interface 1” .

Each T1 span included in the NFAS group is configured via this screen. The C.O. will determine the
order of the spans within the NFAS group. Then configure these spans in the SAME order.

September 17, 2001 Technical Workbook 6-27

Module 6: Switch Menu System Avaya PDS Digital Switch

L P V C C O N F I G U R A T I O N S U M M A R Y

Each LPVC is connected to controller A or B through a SCSI cable.

Controller A must be connected to NBC 1-1-1.
Controller B must be connected to NBC 1-1-2.

SCSI
R L S Status Connected To Address SCSI Status
----- ------ ------------ ------- -------------
1-1-3 A Controller A 2 Mounted

• This screen is used for viewing only. It shows the status of the SCSI devices in the switch, which is only
the LPVC card typically in slot 3.

6-28 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

S Y S T E M C O N F I G U R A T I O N M E N U

A) Peripheral Configuration
B) File System Configuration
C) Host Configuration
D) Password Configuration
E) Clock/Calendar Configuration
F) System Feature Configuration
G) Screen Access Configuration
H) Software/Firmware Configuration
I) Network Configuration
J) System Host Configuration
K) Country Configuration

Enter Selection: _

September 17, 2001 Technical Workbook 6-29

Module 6: Switch Menu System Avaya PDS Digital Switch

P E R I P H E R A L C O N F I G U R A T I O N

Local TTY: Console Keyboard Type: VT220

Baud Rate: 9600 Bits/Char: 8
Stop Bits: 1 Parity: None
XON/XOFF: Enable

Remote TTY: TTY01/Modem Keyboard Type: VT220

Baud Rate: 9600 Bits/Char: 8
Stop Bits: 1 Parity: None
XON/XOFF: Enable

Printer: Parallel
End Of Line Terminator: CR+LF

• Used to set operating parameters on the switch's peripheral devices.

• Do NOT make changes to this screen.

6-30 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

F I L E S Y S T E M C O N F I G U R A T I O N

Boot/Download Files
Default Device: C:
Default Directory: /boot/

System Database Files

Default Device: C:
Default Directory: /dbase/

System Log Files

Default Device: C:
Default Directory: /log/

System Trace Files

Default Device: C:
Default Directory: /trace/

• Used to specify the storage devices and directories for storing and
retrieving the switch's file.

• "BOOT - The location of the system boot files for the digital switch controller.
• "DBASE - The location of the ".TBL" files which comprise the switch database.
• "LOG" - The location of the daily switch log files.
• "TRA CE" - The location of the output files made by the system trace utilities.
• This screen should not be changed from standard
configuration.

September 17, 2001 Technical Workbook 6-31

Module 6: Switch Menu System Avaya PDS Digital Switch

H O S T C O N F I G U R A T I O N

Interface Internal ________________

Host Name Overlay
Trace (1/0) 0

Interface Ethernet Connect.Password ________________ Loc. Port

Host Name
2048 ENET1 Rem.Inet.Addr INADDR_ANY Rem. Port 0
Trace (1/0) 0 Alarm State Off
Protocol TCP
Reset Time 2

Interface Ethernet Connect.Password ________________ Loc. Port

Host Name
2049 ENET2 Rem.Inet.Addr INADDR_ANY Rem. Port 0
Trace (1/0) 0 Alarm State Off
Protocol TCP
Reset Time 2

• Used to configure the interface(s) to the HP central processing unit and

indicate alarm conditions for that interface.
• This screen should not be changed from standard configuration.
• Pressing Ctrl-F will show the next screen used to configure an additional
Ethernet Interface named “ ENET3” on Port 2050.

6-32 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

P A S S W O R D C O N F I G U R A T I O N

Username Access Level Username Access Level

admin 0
system 3

Add/Del/Change: _ (A/D/C Only)

Username:
Current Password:
New Password:
Verify Password:
Access Level:

• Used to create or change system passwords and set access levels.

0 = Can do anything in the system

1 = Varies based upon Screen Access
2 = Varies based upon Screen Access
configuration
3 = Read access only
configuraiton

• Only a user with access 0 can add/delete passwords

September 17, 2001 Technical Workbook 6-33

Module 6: Switch Menu System Avaya PDS Digital Switch

C L O C K / C A L E N D A R C O N F I G U R A T I O N

Day Of Week Month Date Year

Thu Oct 15 1992

Hours Minutes Seconds

11 21 2

• Used to set the system date and time on the switch

• The switch date/time should closely match the date/time on the HP CPU in order
to interpret log files.

6-34 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

S Y S T E M F E A T U R E S

FEATURES FEATURES
ALLOWED (Y,N) ALLOWED (Y,N)
Redundant System N Send All ISDN Connect Reports N
Output Periodic Alarm Reports N Enable $66 Cmd Host Checking N
Card/Alarm Status at Init. N Cut Thru For Non-ISDN Alerting N
Manual Intervention For SLIP/OOF N Enable 4th Column DTMF N
Enable Grace Timing On Null Rule N Enable AllPortsDeactivated Alrm N
Disable Card Error Report/Reset N $EA Reports on Dchannel RESTART N
Enable Digit Field Reporting Y Enable NET5 Overlap Receiving N
Suppress PSC/Rule Abort Messages N K1197 Layer 3 Testing N
Enable Host Password Check N Enable SLIC2D Battery Disconnect N
Force Bearer/Lap Activation N Report MF Digits With $D1 Report N
Enable MFC-R2 Supervised Clear N
Enable SLIC Guarded Disconnect N
Enable CPA Monitor Disconnect N
Revert to Basic Redundancy N
Send Reports Before Guard Time N
Enable ISDN Manual Disconnect N

• Used to enable or disable system features

• This screen should not need to be changed from standard configuration.

September 17, 2001 Technical Workbook 6-35

Module 6: Switch Menu System Avaya PDS Digital Switch

S C R E E N A C C E S S C O N F I G U R A T I O N (Screen 1 of 4)

Format Name Access Level Function Key

BRC Config. 0 ___
CPA Monitor 3 ___
Call Generation Port Disp. 3 ___
Card Alarm Display 0 F7
Card Display 3 F19
Card Maintenance 0 F9
Card Summary 3 F10
Clock/Calender Config. 0 ___
Conference Display 3 ___
Conference Summary 3 ___
Database Admin. Menu 3 F11
Database Retrieve 0 ___
Database Store 0 ___
Diagnostic Menu 3 F14
Disk Data Display 3 ___
Disk Utilities 3 F15

• Used to set database screen access and function key assignments

• The access levels reflect those levels set forth in the password configuration screen.
• This screen should not be changed from standard configuratio n .

6-36 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

S O F T W A R E / F I R M W A R E C O N F I G U R A T I O N

BOOT 4.0.1 VRTX OS 1.08 IFX 1.10 TNX 1.44

DEVICE: C: COUNTRY: [Default]

SOFTWARE EXECUTABLE FILES | CARD DOWNLOAD FILES

VERSION: 4.5.1 |
File Name Version Check Sum | File Name Version Check Sum
--------- ----------- --------- | ------------ ----------- ---------
GLOBALS.EXE 4.5.1 $025FF873 | 4XE1.DWN 1.26 $0036B546
HOSTMGR.EXE 4.5.1 $003629B0 | 4XE1.DWN 1.42 $0033BE67
NMA.EXE 4.5.1 $002B19B0 | CPA.DWN 8.59 $002F7136
PERMGR.EXE 4.5.1 $04F72D26 | DDC.DWN 1.00 $001D1EFF
REDMGR.EXE 4.5.1 $001B4CFB | DPNSS.DWN 3.00 $00A8689B
SYSWD.EXE 4.5.1 $0010F141 | DSS1.DWN 3.00 $0084CCEE
| DVC.DWN 1.08 $005ADA02
| ECC.DWN 1.00 $00170CFB
| ECPA.DWN 2.02 $002403F2
| EDRC.DWN 1.06 $0020276B

• Used to verify that the switch is running the correct, versions of software .

• Use the select keys to select device to read from.

• OK to used this utility while jobs are running - only READS the files.

• Press Ctrl-F to view additional files on next screen.

September 17, 2001 Technical Workbook 6-37

Module 6: Switch Menu System Avaya PDS Digital Switch

N E T W O R K C O N F I G U R A T I O N

Ethernet Option: Enabled Ethernet Address: 08:00:3E:25:9C:AF

Internet Address:
Configured: 10.251.5.2 Current: 10.251.5.2
NFS Option: Enabled Status: Mounted
Update Mount? (Y/N) N

Remote Server
Name: cpu1 Internet Address: 10.251.5.2
Mount Directory: /usr/vl/switch
Local Client:
Name: switch1 Retries: 15
User Id: 101 Timeout (Secs.) : 2
Group Id: 101
User Mask: 002

§ Use this screen to configure the switch and cpu1 Internet Addresses.
§ Use this screen to refresh the NFS mount, if necessary.
§ NOTE: The above configuration is a Mosaix 11.1 example only. This information will vary.
§ Changes to the data configured on this screen will require a switch reboot to take effect.

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Module 6: Switch Menu System Avaya PDS Digital Switch

S Y S T E M H O S T C O N F I G U R A T I O N

Host Setup Timer: DISABLED

All Host Link Failure Action: MAJOR ALARM
Host Control Of Call Load: DISABLED
Host Control Checking: DISABLED
Incoming Call Distribution: BROADCAST
No Host Alarm Reports At Init: DISABLED
Report System Init To All Hosts: DISABLED

• Do NOT change this screen. ANY changes to this screen will have SEVERE impact on
system functionality.

September 17, 2001 Technical Workbook 6-39

Module 6: Switch Menu System Avaya PDS Digital Switch

C O U N T R Y C O N F I G U R A T I O N

Configured Country: [Default] Current Country: [Default]

PCM Encoding: [Default]

(DDC, ECC, ECPA, EDRC, EDTG, and EMFCR2 cards only)

Installed Countries (C:/boot/*.opt):

[Default] SAFRICA
BRAZIL UK
CHILE US
COLOMBIA
FRANCE
GLOBAL
HONGKONG
JAPAN
KOREA
MALAYSIA
MEXICO

§ Used for International sites only. The “Default ” settings shown above are for US/Canada
only.
§ Use select key to change country configuration. For countries not listed, select “GLOBAL. ”
Change of the country will require a switch reboot to take effect.
§ PCM Encoding:
A setting of “Default ” will use the standard encoding (either A-law or Mu-law) for that
country. To force the PCM Encoding, select A-law or Mu-law.
§ Country and PCM Encoding selections will change operation of the DDC, ECC, ECPA,
EDRC, EDTG and EMFCR2 cards. These changes should generally not be made on a
system in use.

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Module 6: Switch Menu System Avaya PDS Digital Switch

M A I N T E N A N C E M E N U

A) Card Maintenance
B) Disk Utilities
C) Print/Display System Log File
D) Print/Display System Trace File
E) Switch ACT System To SBY
F) Master Timing Link Selection
G) Card Alarm Display
H) System Alarm Display
I) Shutdown System

Enter Selection: _

September 17, 2001 Technical Workbook 6-41

Module 6: Switch Menu System Avaya PDS Digital Switch

C A R D M A I N T E N A N C E

R L S CARD TYPE V.RV S R L S CARD TYPE V.RV S

------ --------- ----- - ------ --------- ----- -
1 1 1 Network Bus 3.16 A 1 1 11 T 1 Trunk 1.77 A
1 1 2 Tone Generator 1.23 A 1 1 12 T 1 Trunk 1.77 M
1 1 3 Large Port Voice Card 2.03 A 1 1 13 T 1 Trunk 3.53 A
1 1 4 Operator Line 1.02 A 1 1 14 T 1 Trunk 3.53 A
1 1 5 Operator Line 1.02 A 1 1 17 T 1 Trunk 3.53 A
1 1 6 Operator Line 1.02 A 1 1 18 T 1 Trunk 3.53 A
1 1 7 Operator Line 1.02 A 1 1 19 Enhanced Call Progress 1.00 A
1 1 8 T 1 Trunk 1.77 A 1 1 20 Enhanced Call Progress 1.00 A
1 1 9 T 1 Trunk 1.77 A 1 1 21 Conference Card 1.00 A
1 1 10 T 1 Trunk 1.77 A

ADD, DEL, CHANGE, PORT DEF (A,D,C,P): _ _ _ __ ______________________ _

1 -- 8 9 -- 16 17 -- 24 25 -- 32 33 -- 40 41 -- 48 49 -- 56 57 -- 64
________ ________ ________ ________ ________ ________ ________ ________
65 -- 72 73 -- 80 81 -- 88 89 -- 96 97 --104 105--112 113--120 121--128
________ ________ ________ ________ ________ ________ ________ ________

• Used to add/delete a card, change card status, or change status

Field Definitions:

• "R L S" - Rack/Level/Slot location of Rack =1, Level = 1 for single shelf systems.
• "CARD TYPE" - Type of card Level = 2 for second shelf if applicable.
• "V.RV - Version and revision level of card
• "S" - Current mode of

O = Out of Service
A = Active
M = Maintenance
D = Diagnostics
C= Camped on
S= Standby

• Port definition columns 1-128: When looking at the Port

for a card, each port is represented by a 0 (inactivated) or a
Each port can be change to active or inactive by typing a 0 or
port definition column for that particular port.

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Module 6: Switch Menu System Avaya PDS Digital Switch

D I S K U T I L I T I E S M E N U

A) Show Directory
B) Copy Files
C) Delete Files
D) Rename Files
E) Database Store
F) Database Retrieve
G) Display File
H) Show Free Space On Disk
I) Format Disk

Enter Selection: _

• Menu to access the switch's disk utilities

• The file-naming conventions are similar to DOS with the exception of the "\" symbol. Use the "/"
as you would in UNIX to indicate directories.

September 17, 2001 Technical Workbook 6-43

Module 6: Switch Menu System Avaya PDS Digital Switch

D I S K D I R E C T O R Y

What Directory?

________________________________________________

§ Used to show a directory on the floppy (A:) or hard disk (C:)

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Module 6: Switch Menu System Avaya PDS Digital Switch

C O P Y F I L E S

Copy From?

________________________________________________

Copy To?

________________________________________________

• Used to copy files on or between the switch hard disk and the 3.5" floppy drive.

• Use CTRL-N and CTRL-P for cursor movement. Do not press <CR> until both
"COPY FROM" and "COPY TO" fields are filled in.

• Wildcard characters "? " and "*" are valid.

• Any underscore in a file name will truncate the name. Use a “ ?” wildcard character in place of
the underscore when copying files. Do not name a file using an underscore in the file name.

September 17, 2001 Technical Workbook 6-45

Module 6: Switch Menu System Avaya PDS Digital Switch

D E L E T E F I L E S

Delete What Files?

________________________________________________

• Used to delete files from the switch hard disk or 3.5" floppy

• Wildcard characters "?" and "*" are valid.

• Any underscore in a file name will truncate the name. Use a “ ?” wildcard character in place of
the underscore when deleting files.

6-46 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

R E N A M E F I L E S

Rename From?

________________________________________________

Rename To?

________________________________________________

• Used to rename files on the switch hard disk or 3.5" floppy

• Use CTRL-N and CTRL-P for cursor movement. Do not press <CR> until both
"RENAME FROM" and "RENAME TO" fields are filled in.

• Do not use an underscore when renaming a file.

September 17, 2001 Technical Workbook 6-47

Module 6: Switch Menu System Avaya PDS Digital Switch

D A T A B A S E S T O R E

OK To Store Database From C: To A: <Y/N>?

• Used to store the switch database from the hard drive to a 3.5" floppy.

• Copies all files in the C:/dbase d irectory with a “ .t b l” file name extension.

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Module 6: Switch Menu System Avaya PDS Digital Switch

D A T A B A S E R E T R I E V E

OK To Retrieve Database From A: To C: <Y/N>?

• Used to replace the database on the switch hard drive with a database on a 3.5" floppy

• This function will overwrite the current database on the hard disk. It is good practice
to back up the database on the hard disk before restoring a new database from
floppy.
• A switch reboot is required to implement the database once it has been retrieved from the
backup disk.

September 17, 2001 Technical Workbook 6-49

Module 6: Switch Menu System Avaya PDS Digital Switch

D I S P L A Y F I L E

Display What File?

________________________________________________

§ Displays a hex representation of a file on the switch hard disk or 3.5" floppy.
§ Generally not used except by Engineering.

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Module 6: Switch Menu System Avaya PDS Digital Switch

S H O W F R E E D I S K S P A C E

Show Space On What Drive?

________________________________________________

#12 Sat Oct 24, 1992 8:25 42995712 bytes free on C:

§ Displays the number of available bytes on the switch hard disk or a 3.5" floppy.

September 17, 2001 Technical Workbook 6-51

Module 6: Switch Menu System Avaya PDS Digital Switch

F O R M A T D I S K

Format What Drive? ________

Disk Volume Label? ___________

Do Bad Sector Scan During Format <Y/N>? _

• Format a 3.5" floppy disk (A:) - You can format a floppy using this utility, or
the floppy can be formatted on a DOS PC.

• Format the switch hard disk (C:) - This wipes out everything on the disk!
You probably don't really want to do this !

• If you need to format the hard disk, it should be done with the generic
installation disks.

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Module 6: Switch Menu System Avaya PDS Digital Switch

S E L E C T S Y S T E M L O G F I L E

OPERATION: Display

DATE OF LOG FILE:

MONTH: Oct DAY: 24

FOR REDUNDANT SYSTEMS

A-SIDE OR B-SIDE: a

§ Display the switch's daily log file

§ Shows Normal boot messages, Alarm conditions, Alarm clears, etc.
§ Each log file is automatically deleted one month after its entry date.

September 17, 2001 Technical Workbook 6-53

Module 6: Switch Menu System Avaya PDS Digital Switch

S E L E C T S Y S T E M T R A C E F I L E

OPERATION: Display

DATE OF LOG FILE:

MONTH: Oct DAY: 24

• Display the trace file created by the system trace utility.

• Useful for tracing errors on the NBC Packet Bus and the Ethernet link
to the HP CPU.

• WARNING!! Never leave the trace on for extended periods of time (i.e.
more than a day or so). The Trace File can quickly grow and use up all remaining disk space
on the switch's hard drive, causing eventual system failure.

6-54 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

M A S T E R T I M I N G L I N K S E L E C T I O N

Current Timing Source: Primary

Change Timing Source To: Incoming

Incoming T1/PRI Link

Primary R,L,S 1 1 13
Secondary R,L,S 1 1 14

• Used to set the switch's Internal PCM timing. (Pulse Code Modulation)
Internal - PCM timing is based on the switch's Internal PCM clock located on the NBC card.
This setting should be used only for systems without T1, E1, or PRI spans.

Incoming - PCM timing is based on the incoming T1, E1 or PRI bit stream. This setting
shouldalways be used for systems using T1 cards. Failure to do so can cause SLIP errors on the
T1 cards.

External - PCM timing is based on an external Clocking device (NOT USED).

• Configure a Primary and Secondary clocking span. If the Primary clocking span should go into
alarm, the timing will automatically shift to the Secondary timing link. If both Primary and
Secondary timing links are in alarm , timing will shift to “Internal.”

September 17, 2001 Technical Workbook 6-55

Module 6: Switch Menu System Avaya PDS Digital Switch

C A R D A L A R M D I S P L A Y

MA = MAJOR MI = MINOR CARD TO DISPLAY: _ _ __

R L S ALARM STATE R L S ALARM STATE

No Alarm States Present

• Displays the presence and nature of card alarms in the digital switch system.

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Module 6: Switch Menu System Avaya PDS Digital Switch

S Y S T E M A L A R M S D I S P L A Y

Alarm Severity: __________________ Audible Cutoff ( Y/N )

_
Alarm Description
Occurrences
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___
_________________________________________ ___

• Displays the presence and nature of system alarms on the Digital Switch.

• Move the cursor to “Alarm Severity. ” Use Ctrl-A to select the alarm severity level, usually “ M a j o r”
or “Minor. ” Then press Enter to display the current alarms with t he severity level you selected.

September 17, 2001 Technical Workbook 6-57

Module 6: Switch Menu System Avaya PDS Digital Switch

D I A G N O S T I C M E N U

A) Set Up Path
B) Display Card Data
C) Display Port Data
D) Display Conference Summary
E) Display Conference Data
F) Test Service Circuits
G) Test Port Card
H) Display Call Generation Ports
I) Monitor Call Progress Tones
J) Display Routing Statistics
K) System Trace Configuration
L) Send Packet Utility
M) System Monitor Configuration

Enter Selection: _

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Module 6: Switch Menu System Avaya PDS Digital Switch

S E T U P P A T H S

Add Or Delete Path (A or D) _ Path Number _

Port Port
Address ____ R,L,S,P _ _ __ ___ Address ____ R,L,S,P _ _ __ ___

CURRENT PATH LIST

PA R L S P PA R L S P PA R L S P PA R L S P
1) ____ _ _ __ ___ ____ _ _ __ ___ 5) ____ _ _ __ ___ ____ _ _ __ ___
2) ____ _ _ __ ___ ____ _ _ __ ___ 6) ____ _ _ __ ___ ____ _ _ __ ___
3) ____ _ _ __ ___ ____ _ _ __ ___ 7) ____ _ _ __ ___ ____ _ _ __ ___
4) ____ _ _ __ ___ ____ _ _ __ ___ 8) ____ _ _ __ ___ ____ _ _ __ ___

4C0 Quiet 4C5 480 Hz 4CA 1004 Hz 0 dBm

4C1 1 kHz CCITT 4C6 1400 Hz 4CB 2804 Hz 0 dBm
4C2 Dial Tone 4C7 1000 Hz MAX. OUTPUT 4D0 Ring Back
4C3 380 Hz 4C8 913.8 Hz SIT 4D1 Busy
4C4 440 Hz 4C9 404 Hz 0 dBm 4D2 Reorder

• Used to establish a direct voice path between two switch ports.

• Provides ability to play a tone to an operator headset for troubleshooting:
1) Deactivate the Port through the Card Maintenance screen which is to receive the
tone.
2) Add a path from the Port address of the port to be tested to the Port Address of the
tone to be played.
3) Delete the Path when testing is complete.

September 17, 2001 Technical Workbook 6-59

Module 6: Switch Menu System Avaya PDS Digital Switch

C A R D D I S P L A Y

R,L,S 1 1 16-1 Type: QT1 FW 1.00 1st Port: D8 Display Port (Y/N)? N
Status: Active Comm Errors: 0 Queue: Dormant Clear Slip/OOF (Y/N)? N

1 -- 8 9 -- 16 17 -- 24 25 -- 32 ALARM STATES
Port Available 11111111 11111111 11111111 Alarms Clear
On(0) / Off(1) Hook 00000000 00000000 00000000

33 -- 40 41 -- 48 49 -- 56 57 -- 64
Port Available
On(0) / Off(1) Hook

65 -- 72 73 -- 80 81 -- 88 89 -- 96
Port Available
On(0) / Off(1) Hook

97 --104 105--112 113--120 121--128

Port Available SLIPS 0
On(0) / Off(1) Hook OOFS 0

• Used to display the status of any card in the switch database.

Field Definitions:

• "R,L,S" - Rack/level/slot location of card in switch card cage.

• "DISPLAY PORT?" - a "y" and <CR> in this field moves you into the Port Display screen.
• "1st PORT ADR" - shows the hex address of the first port on the
• "CARD STATUS" - Indicates the current operating status of the card
• "CARD TYPE" - Type of card being displayed
• "F W" - Version and revision of firmware o n the card being displayed.
• "Card Status" - Current status of the card being displayed

A Active
O Out of service
M Maintenance
S Standby
D Diagnostic - Mode used when diagnostic tests are to be run on a card
C Camp On - Status change to diagnostic was attempted while calls
were still in progress on this card's ports

• "COMM ERRORS" - Number of NBC bus communcation errors that have occurred
between the card being displayed and the NBC card since the last reboot of the switch.

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Module 6: Switch Menu System Avaya PDS Digital Switch

P O R T D I S P L A Y

RLSP: 1 1 16-1 1 PA D8 COS TRACE: Host 0 NBC 0 Voice 0

CURRENT STATE In/Outpulse Rule ___ Token __ CURRENT LINKS
Major CP_IDLE Resource Group ___ Conference___R L S P
Supplementary 0 Listening To RLS_ _ ____ ___ PA 4C0 _ _ ____ ____
Conf/Assoc Port RLSP_ _ ____ ___ PA ____ _ _ ____ ____
_ _ ____ ____
Card Pointer 29ADFC Attempts 0 _ _ ____ ____
Port Pointer 4B956 Completions 0 _ _ ____ ____
Start Record Pointer 4606C Errors/Threshold / _ _ ____ ____
End Record Pointer 46066 Rehunts/Threshold / _ _ ____ ____
_ _ ____ ____
ANI _ _ ____ ____
(1)
(2)
(3)
(4)

• Used to display the current call processing activity for any port

Field Definitions:

• "R L S P" - Rack/Level/Slot/Port location in card cage.

• "PA" - Hex address of the port being displayed
• "COS" - Class of Service of the port being
• "TRACE" - Enable/disable voice, NBC, or host tracing for the port being displayed. See
also "System Trace Configuration" screen
• "CURRENT STATE" - Current call processing state of the port being diplayed.
• "RESOURCE GROUP" - Resource group in which this port resides.
• "CONFERENCE" - If the port is involved in a conference, this field will diplay the conference
number corresponding to the Conference Display
• "LISTENING TO RLSP,PA" - If the port being displayed is linked to another port address, the
other port address will be displyed here (port address 4C0 is silence).
• "CONFERENCE/ASSOC PORT RLSP,PA" - If the port is involved in a conference, this field will
diplay the other port associated with the conference.
• "CALL ID" - Used in ISDN applications only
• "PORT POINTER,DATA POINTER,START RECORD POINTER, END RECORD POINTER"
- Memory locations used by call processing. Used by Engineering personell only.

• Attempts, Completions – Counters for port usage since midnight or since last card alarm was
cleared.

September 17, 2001 Technical Workbook 6-61

Module 6: Switch Menu System Avaya PDS Digital Switch

Example Port Display: OLIC Port (Idle)

P O R T D I S P L A Y

R L S P: 1 1 7 1 PA 100 COS AT2 TRACE: Host 0 NBC 0

Voice 0
CURRENT STATE In/Outpulse Rule ___ Token __
CURRENT LINKS
Major CP_SETUP Resource Group 15 Conference ___
R L S P
Supplementary 0 Listening To RLSP _ _ __ ___ PA 4C0
_ _ __ ___
Conf/Assoc Port RLSP _ _ __ ___ PA ___
_ _ __ ___

_ _ __ ___
Port Pointer 16A3E2 Attempts 1
_ _ __ ___
Dynamic Port Pointer 16A3E2 Completions 0
_ _ __ ___
Start Record Pointer C94D4 Errors/Threshold 0 /0
_ _ __ ___
End Record Pointer 103014 Rehunts/Threshold 0/0
_ _ __ ___

_ _ __ ___
ANI
_ _ __ ___
(1)
(2)
(3)
(4)

6-62 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

Example Port Display: OLIC Port (On Call)

P O R T D I S P L A Y

R L S P: 1 1 4 2 PA E9 COS AT2 TRACE: Host 0 NBC 0

Voice 0
CURRENT STATE In/Outpulse Rule ___ Token __
CURRENT LINKS
Major CP_STAB Resource Group 15 Conference ___
R L S P
Supplementary 0 Listening To RLSP 1 1 13 7 PA 136
1 1 13 7
Conf/Assoc Port RLSP _ _ __ ___ PA ___
_ _ __ ___

_ _ __ ___
Port Pointer 169C84 Attempts 286
_ _ __ ___
Dynamic Port Pointer 169C84 Completions 285
_ _ __ ___
Start Record Pointer CA6E4 Errors/Threshold 0 /0
_ _ __ ___
End Record Pointer 10309C Rehunts/Threshold 0/0
_ _ __ ___

_ _ __ ___
ANI
_ _ __ ___
(1)
(2)
(3)
(4)

September 17, 2001 Technical Workbook 6-63

Module 6: Switch Menu System Avaya PDS Digital Switch

Example Port Display: T1 Trunk (Idle)

P O R T D I S P L A Y

R L S P: 1 1 14 1 PA 148 COS 2 TRACE: Host 0 NBC 0

Voice 0
CURRENT STATE In/Outpulse Rule ___ Token __
CURRENT LINKS
Major CP_IDLE Resource Group 10 Conference ___
R L S P
Supplementary 0 Listening To RLSP _ _ __ ___ PA 4C0
_ _ __ ___
Conf/Assoc Port RLSP _ _ __ ___ PA ___
_ _ __ ___

_ _ __ ___
Port Pointer 16BAF2 Attempts 313
_ _ __ ___
Dynamic Port Pointer 16BAF2 Completions 313
_ _ __ ___
Start Record Pointer 15856C Errors/Threshold 0 /0
_ _ __ ___
End Record Pointer 158566 Rehunts/Threshold /
_ _ __ ___

_ _ __ ___
ANI
_ _ __ ___
(1)
(2)
(3)
(4)

6-64 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

Example Port Display: T1 Trunk (On Call)

P O R T D I S P L A Y

R L S P: 1 1 13 8 PA 137 COS U2 TRACE: Host 0 NBC 0

Voice 0
CURRENT STATE In/Outpulse Rule ___ Token __
CURRENT LINKS
Major CP_STAB Resource Group 10 Conference ___
R L S P
Supplementary 0 Listening To RLSP 1 1 6 3 PA FA
1 1 6 3
Conf/Assoc Port RLSP _ _ __ ___ PA ___
_ _ __ ___

_ _ __ ___
Port Pointer 16B580 Attempts 464
_ _ __ ___
Dynamic Port Pointer 16B580 Completions 463
_ _ __ ___
Start Record Pointer C8E74 Errors/Threshold 0 /0
_ _ __ ___
End Record Pointer 102FE4 Rehunts/Threshold 0/0
_ _ __ ___

_ _ __ ___
ANI
_ _ __ ___
(1)
(2)
(3)
(4)

September 17, 2001 Technical Workbook 6-65

Module 6: Switch Menu System Avaya PDS Digital Switch

C O N F E R E N C E M E N U

CONF PORTS LINES/TRNKS CONF PORTS LINES/TRNKS

No Alloc Unused 1Way 2Way Disp No Alloc Unused 1Way 2Way Disp
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _
___ _ _ ___ _ _ ___ _ _ ___ _ _

• Displays a list of all active conference structures on the switch.

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C O N F E R E N C E D I S P L A Y

Conference No. ___ Status ____________ Avail. __ Act. __

CONFERENCE PORTS In Out Path LINE/TRUNK PORTS

R L S P PA Scale Scale Users Type R L S P PA
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___
_ _ __ __ ___ _____ ___ ___ _ _ _ __ __ ___

• Used to view the status of participating line, trunk, and conference ports for any three-
way conversation.

• Maximum of 64 conference ports per Conference Card. Each 3-way conference uses 3 of the 64
ports.

September 17, 2001 Technical Workbook 6-67

Module 6: Switch Menu System Avaya PDS Digital Switch

S E R V I C E C I R C U I T T E S T U T I L I T Y

Receiver R,L,S _ _ __ Card Type ____

Monitor R,L,S,P _ _ __ ___

Start Test at Port ___ End Test at Port ___

Print Error Messages Only (Y/N) _

Continually Loop Through Test (Y/N) _

NOTE: Port numbers start at 1. The start port MUST

be specified. If the end port is not specified,
or if the end port is less than or equal to the
start port, only the start port will be tested.
Card must be previously put into the Diagnostic
Mode from the Card Maintenance Menu.

• Can be used to test the ports on a ECPA card.

• Cards Needed for test - ECPA, DTG (or EDTG) - Any line or trunk card.

• Test cannot be run on an active card.

• Perform the following steps to test the CPA card:
1) Using the Card Maintenance Screen, put an ECPA card into 'Diagnostic' Status.
2) Choose an available line/trunk port to use for testing and 'P' out the line/ trunk.
3) Enter the 'R,L,S' of the ECPA card as the 'Receiver'.
4) Enter the 'R,L,S,Port #' of the 'P'd out port as the 'Monitor'.
5) Press <Return> to begin testing the ECPA card.

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Module 6: Switch Menu System Avaya PDS Digital Switch

T E S T P O R T C A R D

Port Card R,L,S _ _ __ Start Channel __ End Channel

__

MRC/DRC R,L,S _ _ __ Start Port _ End Port _

Port Card Type ____ Receiver Type ____

Print Error Messages Only (Y/N) _

Continually Loop Through Test (Y/N) _

NOTE: Both cards used for this test MUST FIRST be placed in
Diagnostic Mode using the Card Maintenance Screen.

• Used to test ports on a card.

September 17, 2001 Technical Workbook 6-69

Module 6: Switch Menu System Avaya PDS Digital Switch

C A L L G E N E R A T I O N P O R T S D I S P L A Y
Total In Use 5 Display Port (Y/N) N

PORT STATUS (0/1) NO. NO. NO. NO.

Idle/In Use 1 00000001 9 00101000 17 00000000 25 11000000
Trace Off/On 00000000 00000000 00000000 00000000
Idle/In Use 33 00000000 41 00000000 49 00000000 57 00000000
Trace Off/On 00000000 00000000 00000000 00000000
Idle/In Use 65 00000000 73 00000000 81 00000000 89 00000000
Trace Off/On 00000000 00000000 00000000 00000000
Idle/In Use 97 00000000 105 00000000 113 00000000 121 00000000
Trace Off/On 00000000 00000000 00000000 00000000
Idle/In Use 129 00000000 137 00000000 145 00000000 153 00000000
Trace Off/On 00000000 00000000 00000000 00000000
Idle/In Use 161 00000000 169 00000000 177 00000000 185 00000000
Trace Off/On 00000000 00000000 00000000 00000000
Idle/In Use 193 00000000 201 00000000 209 00000000 217 00000000
Trace Off/On 00000000 00000000 00000000 00000000
Idle/In Use 225 00000000 233 00000000 241 00000000 249 00000000
Trace Off/On 00000000 00000000 00000000 00000000

• Displays the state of all virtual call generation p orts.

• Call generation ports are virtual ports that take instructions from the HP CPU in
order to place an outbound call.

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Module 6: Switch Menu System Avaya PDS Digital Switch

C A L L P R O G R E S S T O N E M O N I T O R

CPA RLSP _ _ __ ___ PA ____ Print (Y/N) N

Monitor RLSP _ _ __ ___ PA ____ RLSP _ _ __ ___ PA

____
Major State __________ Major State
__________
Supplementary __________ Supplementary
__________
Outpulse Rule __ Token __________ Outpulse Rule __ Token
__________
Event # Supervisory Events SDS Actions

• Displays the various states of c all progress on a trunk card

• Must first take an ECPA port out of service by "P"ing out the port on the
Card Maintenance Screen. You can then use this port to monitor the
line and/or trunk port.

September 17, 2001 Technical Workbook 6-71

Module 6: Switch Menu System Avaya PDS Digital Switch

R O U T I N G S T A T I S T I C S D I S P L A Y

Route Table _ Number of Routes Route 0

Trace Route Activity (Y/N) N Clear Stat Counts (Y/N) N
Elapsed Time 66:42:27

ROUTE TABLE STATISTICS ROUTE STATISTICS

Direct Route Attempts Pattern
Digit Route Attempts Primary Attempts
Empty Field Secondary Attempts
Short Collection Final Attempts
Unmatched Pattern Failures

Event # Collected Digits Matched Pattern Route Attempt Group Rule

• This screen is not used.

6-72 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

S Y S T E M T R A C E C O N F I G U R A T I O N

HOST MESSAGE TRACE: ENABLED MESSAGES: ALL

Enable On Reboot: N __ __ __ __ __ __ __ __ __ __ __ __
Reset/Clear Ports: N __ __ __ __ __ __ __ __ __ __
__ __ Host Connections: ALL __ __ __ __ __ __ __ __ __ __ __ __
Port Addresses: NONE
Print Port List: N NETWORK STATUS: ALL
Trace Output: FILE __ __ __ __ __ __ __ __ __ __ __ __

NBC MESSAGE TRACE: DISABLED MESSAGES: ALL

Enable On Reboot: N __ __ __ __ __ __ __ __ __ __ __ __
Reset/Clear Ports: N __ __ __ __ __ __ __ __ __ __ __ __
Voice Path Trace: Y __ __ __ __ __ __ __ __ __ __ __ __
Port Addresses: ALL
Print Port List: N
Trace Output: FILE

• Used to create a trace file of all messages sent to/from the HP 710 or
along the switch's NBC bus.

• The trace files can become very large very quickly and eat up hard disk
space. It can also adversely affect calling on a live system.

• This utility should be used only by direction of Technical Support or

the switch group in Product Development.

September 17, 2001 Technical Workbook 6-73

Module 6: Switch Menu System Avaya PDS Digital Switch

G E N E R I C P A C K E T U T I L I T Y

Logical Card Address ___

R,L,S _ _ __

Message Data (Hex) __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

NOTE: The Card Address and R,L,S are in DECIMAL; Message Data is in HEX
Logical Card Addresses start at 0; R,L,S each start at 1.

• This utility is used to send hex commands directly to cards on the switch.

• Use of this utility is reserved for Engineering only.

6-74 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

S Y S T E M M O N I T O R C O N F I G U R A T I O N

MONITOR STATE: Stopped TOTAL SAMPLES: __________ FIRST SAMPLE: ________

STARTED: ________________ STOPPED: ________________ ELAPSED: ________

Monitor Command: ____________________ Display Sample: ________

Filename: _____________________________________________________________

Sample Interval (Sec): 1 MAX SAMPLES: 2827 MAX ELAPSED TIME: 00:47:07
Sample Overflow Action: Stop Collection

Queue Size Monitoring: Queue 1: CP_TX_Q Queue 2: CP_MSG

Peg Count Monitoring:

Call Events Y
Supervision Events Y
Queue Events Y
NBC Events Y

• Use of this utility is reserved for Engineering only.

September 17, 2001 Technical Workbook 6-75

Module 6: Switch Menu System Avaya PDS Digital Switch

Exercises

1. True or False A resouce group is a grouping of ports that have similar functions.

2. The first menu option used when adding a card to the database is:
a. Database Administration, then Card Summary
b. Database Administration, then Resource Group Summary
c. Maintenance Menu, then Card Maintenance
d. Maintenance Menu, then Card Summary

3. The menu option used for configuring the hardware type for a QTI port is:
a. Database Administration, then Card Summary
b. Database Administration, then Resource Group Summary
c. Maintenance Menu, then Card Maintenance
d. Maintenance Menu, then Card Summary

4. True or False Outpulse Rules define how Avaya PDS makes calls based upon the call strategy.

5. True or False The ECPA card does call detection but the Answer Supervision Templates report
the status to the HP CPU.

6. To view if a port is in the middle of dialing a number or not is displayed on the:

a. Card Maintenace screen.
b. Display Card Status screen.
c. Display Port Status screen.
d. Display Port Statistics screen.

7. True or False Firmware is the software version of the card.

8. When monitoring an agent’s headset port, you should be able to see:

a. the status of the card
b. the status of the port
c. the headset id
d. the extension of the agent

9. Ports 2048 and 2049 are:

a. The physical connections for the ethernet connection to Avaya PDS.
b. The communication paths for the DSC to the NBC.
c. The logical ports for the communication between the DSC and Avaya PDS.
d. 2048 is the path between Avaya PDS and the DSC, and 2049 is the path between the DSC
and the NBC.

6-76 Technical Workbook September 17, 2001

Module 6: Switch Menu System Avaya PDS Digital Switch

10. True or False Agent headsets should always be kept in Resource Group 15 because that’s the
only place the system looks when nailing up a dialback headset connection.

September 17, 2001 Technical Workbook 6-77

Avaya PDS Digital Switch

Module 7
CPU Information

Avaya
Avaya PDS Digital Switch Module 7: CPU Information

dgswitch.cfg

This file is found in /usr/vl/config and provides the necessary information for the system to place calls and
connect headsets and trunks to each other. If this file is not configured correctly, the system cannot
connect calls to operators. The example entries below are ONLY EXAMPLES. Each digital switch will have
addresses and card locations that differ from these examples. This file must always be configured in
conjunction with each customer's digital switch.

Headset Connections

Headset connections are the first addresses defined in dgswitch.cfg. A headset entry always begins with an
"H", followed by the headset number, then the equipment number , and finally the Rack-level-slot-port
location of the card in the Card Cage.

H:1:296:0::#1-1-13-1-1
H:2:297:0::#1-1-13-1-2
H:3:298:0::#1-1-13-1-3
H:4:299:0::#1-1-13-1-4
H:5:300:0::#1-1-13-1-5

Explanation of first headset entry

H = Identifies this port as a HEADSET

1 = Headset #1. This is the number that is referenced when an operator logs into a job.
296 = Decimal representation of this headset port address on the digital switch. Hex addresses
can
be found using the port/card displays in the Digital Switch Diagnostic menu, and then
must be
converted to decimal.
0 = ISDN Protocol Type, 0= Non-ISDN

#1-1-13-1-1 = Location of headset card and port in digital switch card cage. This is only a comment line
and
is used for reference only.

Normal Outbound/Inbound Trunks

Outbound and inbound trunks are both designated by an "N" in dgswitch.cfg. This is followed by the
equipment number of the trunk port in the next two columns, then the comment line showing the RLSP
location.

N:1:200:0:#1-1-16-1
N:2:201:0:#1-1-16-2
N:3:202:0:#1-1-16-3
N:4:203:0:#1-1-16-4
N:5:204:0:#1-1-16-5

Explanation of first trunk entry

N = Identifies this port as a NORMAL inbound/outbound trunk

1 = Trunk #1

September 17, 2001 Technical Workbook 7-1

Module 7: CPU Information Avaya PDS Digital Switch

200 = Decimal representation of this Trunk port address on the digital switch. Hex addresses
can be
found using the port/card displays in the Digital Switch Diagnostics menu, and then
converted
to decimal.
0 = ISDN Protocol Type, 0= Non-ISDN
#1-1-16-1 = Location of trunk card and port in digital switch card cage. This is only a comment line
and is
used for reference only.

7-2 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 7: CPU Information

Transfer Trunks

When a customer is not interfaced with a PBX or Centrex lines, they usually do not have the capability to
transfer calls internally or externally. This function can be provided with the use of transfer trunks. These
trunks are in a resource group used only for transfers and are idle when not in use - they cannot be used for
inbound/outbound dialing. Transfer trunks do not require a “porter”.

T:1:12:0::#1-1-17-1

Explanation of Transfer Trunk Entries

T = Identifies this port as a TRANSFER trunk

1 = Transfer Trunk #1
12 = This field should contain the Resource Group number containing the transfer trunks on
the
Digital Switch.
0 = ISDN Protocol Type, 0= Non-ISDN
#1-1-17-1 = Location of trunk card and port in digital switch card cage. This is only a comment line
and is
used for reference only.

Re-allocation of ports

Due to the versatility of the digital switch, ports on an individual trunk or line card are often split up to
perform different functions. For example, a T1 card with 24 ports could have 10 inbound lines, 10 outbound
lines, and 4 transfer trunks all on the same card. These various functions must be addressed in
dgswitch.cfg. There are rules governing where these splits can be implemented, as the various functions
may be communicating across different telephone protocols. These decisions should be made well in
advance of the system configuration.

September 17, 2001 Technical Workbook 7-3

Module 7: CPU Information Avaya PDS Digital Switch

Dial-back Headsets
Dial-back Headsets 2. The file opmon.cfg in /usr/vl/config is referenced for the
resource group info. The switch picks an available port from the
resource group.
1. Agent "Biff" logs into AVAYA PDS and is
prompted with "Enter Keycode". Biff enters the
extension number of his phone.
From opmon.cfg ...
In use
DIALBACK:1-14:15::0::
In use
14 1 2 Available
Headset Resource 13 3
range Group # 12 RESOURCE 4
11 GROUP
Enter 15 5
10
Keycode 6
2112 9
8 7

DIAL 2112
3. The digital switch initiates PORT 3
a call to the agent's
phone from the port
chosen from the resource
group. PBX
OR Avaya PDS
PSTN T1
CARD

RING

EXT. 2112

"Connected to AVAYA PDS"

From dgswitch.cfg ... From hidfile ...
# Headset Ports 1 Dan................
H:1:208:0::#1-1-4-1 2 Todd..............
Hello !
H:2:209:0::#1-1-4-2 3 Biff.................
H:3:210:0::#1-1-4-3 4 Ethel...............
H:4:211:0::#1-1-4-4 5 Fred.................
H:5:212:0::#1-1-4-5
'who' shows ...
Biff pty/ttyw0 Sep 10 10:27

Send audio out switch

operator Send data to
equipment #210 (port 3)
binary pty/ttyw0 (Biff's tty)
4. Biff answers his phone. Hears
greeting from AVAYA PDS.

Operator process

5. The operator binary matches the agent's data port (pty) with the Headset ID (found in dgswitch.cfg)
and exports this info to the operator process so data and audio will be sent to the same location.

7-4 Technical Workbook September 17, 2001

Avaya PDS Digital Switch Module 7: CPU Information

Dial-in Dedicated Headsets

Dial-in Dedicated Headsets
Seizure
PORT 5

Mosaix
PBX
OPER
T1

1005

2. The PBX is programmed to route this call to a specific

1. Agent "Biff" dials the phone extension T1 port on the Switch. The T1 port answers the
associated with his workstation. incoming call and audio conneciton is established.

Enter Enter
Keycode Keycode
5

3. Agent logs into MOSAIX and is prompted

to "Enter Keycode". This is done through the 4. Agent enters the headset ID. The operator
operator binary. Keycode is the Headset binary checks the hidfile in /usr/vl/ipc to
see if this ID is available. If so, Biff is allowed
ID associated with the extension Biff dialed.
into the operator menus.

From dgswitch.cfg ... From /usr/vl/ipc/hidfile

# Headset Ports 1 Dan................
H:1:208:0::#1-1-4-1 2 Todd..............
H:2:209:0::#1-1-4-2 3 Fred.............
H:3:210:0::#1-1-4-3 4 Ethel...............
H:4:211:0::#1-1-4-4 5 Biff..............
H:5:212:0::#1-1-4-5
'who' shows ...
Biff pty/ttyw0 Sep 10 10:27

operator
Send audio out switch Send data to
binary
equipment #212 (port 5) pty/ttyw0 (Biff's

Operator process

5. The operator binary matches the agent's data port (pty) with the Headset ID (found in dgswitch.cfg)
and exports this info to the operator process so data and audio will be sent to the same location.

September 17, 2001 Technical Workbook 7-5

 Module 7: CPU Information Avaya PDS Digital Switch

Decimal To Hex Conversion Table DECIMAL 1-300 HEX 001-12C

DEC HEX DEC HEX DEC HEX DEC HEX DEC HEX DEC HEX
001 001 051 033 101 065 151 097 201 0C9 251 0FB
002 002 052 034 102 066 152 098 202 0CA 252 0FC
003 003 053 035 103 067 153 099 203 0CB 253 0FD
004 004 054 036 104 068 154 09A 204 0CC 254 0FE
005 005 055 037 105 069 155 09B 205 0CD 255 0FF
006 006 056 038 106 06A 156 09C 206 0CE 256 100
007 007 057 039 107 06B 157 09D 207 0CF 257 101
008 008 058 03A 108 06C 158 09E 208 0D0 258 102
009 009 059 03B 109 06D 159 09F 209 0D1 259 103
010 00A 060 03C 110 06E 160 0A0 210 0D2 260 104
011 00B 061 03D 111 06F 161 0A1 211 0D3 261 105
012 00C 062 03E 112 070 162 0A2 212 0D4 262 106
013 00D 063 03F 113 071 163 0A3 213 0D5 263 107
014 00E 064 040 114 072 164 0A4 214 0D6 264 108
015 00F 065 041 115 073 165 0A5 215 0D7 265 109
016 010 066 042 116 074 166 0A6 216 0D8 266 10A
017 011 067 043 117 075 167 0A7 217 0D9 267 10B
018 012 068 044 118 076 168 0A8 218 0DA 268 10C
019 013 069 045 119 077 169 0A9 219 0DB 269 10D
020 014 070 046 120 078 170 0AA 220 0DC 270 10E
021 015 071 047 121 079 172 0AB 221 0DD 271 10F
022 016 072 048 122 07A 172 0AC 222 0DE 272 110
023 017 073 049 123 07B 173 0AD 223 0DF 273 111
024 018 074 04A 124 07C 174 0AE 224 0E0 274 112
025 019 075 04B 125 07D 175 0AF 225 0E1 275 113
026 01A 076 04C 126 07E 176 0B0 226 0E2 276 114
027 01B 077 04D 127 07F 177 0B1 227 0E3 277 115
028 01C 078 04E 128 080 178 0B2 228 0E4 278 116
029 01D 079 04F 129 081 179 0B3 229 0E5 279 117
030 01E 080 050 130 082 180 0B4 230 0E6 280 118
031 01F 081 051 131 083 181 0B5 231 0E7 281 119
032 020 082 052 132 084 182 0B6 232 0E8 282 11A
033 021 083 053 133 085 183 0B7 233 0E9 283 11B
034 022 084 054 134 086 184 0B8 234 0EA 284 11C
035 023 085 055 135 087 185 0B9 235 0EB 285 11D
036 024 086 056 136 088 186 0BA 236 0EC 286 11E
037 025 087 057 137 089 187 0BB 237 0ED 287 11F
038 026 088 058 138 08A 188 0BC 238 0EE 288 120
039 027 089 059 139 08B 189 0BD 239 0EF 289 121
040 028 090 05A 140 08C 190 0BE 240 0F0 290 122
041 029 091 05B 141 08D 191 0BF 241 0F1 291 123
042 02A 092 05C 142 08E 192 0C0 242 0F2 292 124
043 02B 093 05D 143 08F 193 0C1 243 0F3 293 125
044 02C 094 05E 144 090 194 0C2 244 0F4 294 126
045 02D 095 05F 145 091 195 0C3 245 0F5 295 127
046 02E 096 060 146 092 196 0C4 246 0F6 296 128
047 02F 097 061 147 093 197 0C5 247 0F7 297 129
048 030 098 062 148 094 198 0C6 248 0F8 298 12A
049 031 099 063 149 095 199 0C7 249 0F9 299 12B
050 032 100 064 150 096 200 0C8 250 0FA 300 12C

7-6 Technical Workbook September 17, 2001

 Avaya PDS Digital Switch Module 7: CPU Information

DECIMAL 301-600 HEX 12D-258

DEC HEX DEC HEX DEC HEX DEC HEX DEC HEX DEC HEX
301 12D 351 15F 401 191 451 1C3 501 1F5 551 227
302 12E 352 160 402 192 452 1C4 502 1F6 552 228
303 12F 353 161 403 193 453 1C5 503 1F7 553 229
304 130 354 162 404 194 454 1C6 504 1F8 554 22A
305 131 355 163 405 195 455 1C7 505 1F9 555 22B
306 132 356 164 406 196 456 1C8 506 1FA 556 22C
307 133 357 165 407 197 457 1C9 507 1FB 557 22D
308 134 358 166 408 198 458 1CA 508 1FC 558 22E
309 135 359 167 409 199 459 1CB 509 1FD 559 22F
310 136 360 168 410 19A 460 1CC 510 1FE 560 230
311 137 361 169 411 19B 461 1CD 511 1FF 561 231
312 138 362 16A 412 19C 462 1CE 512 200 562 232
313 139 363 16B 413 19D 463 1CF 513 201 563 233
314 13A 364 16C 414 19E 464 1D0 514 202 564 234
315 13B 365 16D 415 19F 465 1D1 515 203 565 235
316 13C 366 16E 416 1A0 466 1D2 516 204 566 236
317 13D 367 16F 417 1A1 467 1D3 517 205 567 237
318 13E 368 170 418 1A2 468 1D4 518 206 568 238
319 13F 369 171 419 1A3 469 1D5 519 207 569 239
320 140 370 172 420 1A4 470 1D6 520 208 570 23A
321 141 371 173 421 1A5 471 1D7 521 209 571 23B
322 142 372 174 422 1A6 472 1D8 522 20A 572 23C
323 143 373 175 423 1A7 473 1D9 523 20B 573 23D
324 144 374 176 424 1A8 474 1DA 524 20C 574 23E
325 145 375 177 425 1A9 475 1DB 525 20D 575 23F
326 146 376 178 426 1AA 476 1DC 526 20E 576 240
327 147 377 179 427 1AB 477 1DD 527 20F 577 241
328 148 378 17A 428 1AC 478 1DE 528 210 578 242
329 149 379 17B 429 1AD 479 1DF 529 211 579 243
330 14A 380 17C 430 1AE 480 1E0 530 212 580 244
331 14B 381 17D 431 1AF 481 1E1 531 213 581 245
332 14C 382 17E 432 1B0 482 1E2 532 214 582 246
333 14D 383 17F 433 1B1 483 1E3 533 215 583 247
334 14E 384 180 434 1B2 484 1E4 534 216 584 248
335 14F 385 181 435 1B3 485 1E5 535 217 585 249
336 150 386 182 436 1B4 486 1E6 536 218 586 24A
337 151 387 183 437 1B5 487 1E7 537 219 587 24B
338 152 388 184 438 1B6 488 1E8 538 21A 588 24C
339 153 389 185 439 1B7 489 1E9 539 21B 589 24D
340 154 390 186 440 1B8 490 1EA 540 21C 590 24E
341 155 391 187 441 1B9 491 1EB 541 21D 591 24F
342 156 392 188 442 1BA 492 1EC 542 21E 592 250
343 157 393 189 443 1BB 493 1ED 543 21F 593 251
344 158 394 18A 444 1BC 494 1EE 544 220 594 252
345 159 395 18B 445 1BD 495 1EF 545 221 595 253
346 15A 396 18C 446 1BE 496 1F0 546 222 596 254
347 15B 397 18D 447 1BF 497 1F1 547 223 597 255
348 15C 398 18E 448 1C0 498 1F2 548 224 598 256
349 15D 399 18F 449 1C1 499 1F3 549 225 599 257
350 15E 400 190 450 1C2 500 1F4 550 226 600 258

September 17, 2001 Technical Workbook 7-7

 Module 7: CPU Information Avaya PDS Digital Switch

DECIMAL 601-900 HEX 259-384

DEC HEX DEC HEX DEC HEX DEC HEX DEC HEX DEC HEX
601 259 651 28B 701 2BD 751 2EF 801 321 851 353
602 25A 652 28C 702 2BE 752 2F0 802 322 852 354
603 25B 653 28D 703 2BF 753 2F1 803 323 853 355
604 25C 654 28E 704 2B0 754 2F2 804 324 854 356
605 25D 655 28F 705 2C1 755 2F3 805 325 855 357
606 25E 656 290 706 2C2 756 2F4 806 326 856 358
607 25F 657 291 707 2C3 757 2F5 807 327 857 359
608 260 658 292 708 2C4 758 2F6 808 328 858 35A
609 261 659 293 709 2C5 759 2F7 809 329 859 35B
610 262 660 294 710 2C6 760 2F8 810 32A 860 35C
611 263 661 295 711 2C7 761 2F9 811 32B 861 35D
612 264 662 296 712 2C8 762 2FA 812 32C 862 35E
613 265 663 297 713 2C9 763 2FB 813 32D 863 35F
614 266 664 298 714 2CA 764 2FC 814 32E 864 360
615 267 665 299 715 2CB 765 2FD 815 32F 865 361
616 268 666 29A 716 2CC 766 2FE 816 330 866 362
617 269 667 29B 717 2CD 767 2FF 817 331 867 363
618 26A 668 29C 718 2CE 768 300 818 332 868 364
619 26B 669 29D 719 2CF 769 301 819 333 869 365
620 26C 670 29E 720 2D0 770 302 820 334 870 366
621 26D 671 29F 721 2D1 772 303 821 335 871 367
622 26E 672 2A0 722 2D2 772 304 822 336 872 368
623 26F 673 2A1 723 2D3 773 305 823 337 873 369
624 270 674 2A2 724 2D4 774 306 824 338 874 36A
625 271 675 2A3 725 2D5 775 307 825 339 875 36B
626 272 676 2A4 726 2D6 776 308 826 33A 876 36C
627 273 677 2A5 727 2D7 777 309 827 33B 877 36D
628 274 678 2A6 728 2D8 778 30A 828 33C 878 36E
629 275 679 2A7 729 2D9 779 30B 829 33D 879 36F
630 276 680 2A8 730 2DA 780 30C 830 33E 880 370
631 277 681 2A9 731 2DB 781 30D 831 33F 881 371
632 278 682 2AA 732 2DC 782 30E 832 340 882 372
633 279 683 2AB 733 2DD 783 30F 833 341 883 373
634 27A 684 2AC 734 2DE 784 310 834 342 884 374
635 27B 685 2AD 735 2DF 785 311 835 343 885 375
636 27C 686 2AE 736 2E0 786 312 836 344 886 376
637 27D 687 2AF 737 2E1 787 313 837 345 887 377
638 27E 688 2B0 738 2E2 788 314 838 346 888 378
639 27F 689 2B1 739 2E3 789 315 839 347 889 379
640 280 690 2B2 740 2E4 790 316 840 348 890 37A
641 281 691 2B3 741 2E5 791 317 841 349 891 37B
642 282 692 2B4 742 2E6 792 318 842 34A 892 37C
643 283 693 2B5 743 2E7 793 319 843 34B 893 37D
644 284 694 2B6 744 2E8 794 31A 844 34C 894 37E
645 285 695 2B7 745 2E9 795 31B 845 34D 895 37F
646 286 696 2B8 746 2EA 796 31C 846 34E 896 380
647 287 697 2B9 747 2EB 797 31D 847 34F 897 381
648 288 698 2BA 748 2EC 798 31E 848 350 898 382
649 289 699 2BB 749 2ED 799 31F 849 351 899 383
650 28A 700 2BC 750 2EE 800 320 850 352 900 384

7-8 Technical Workbook September 17, 2001

 Avaya PDS Digital Switch Module 7: CPU Information

DECIMAL 901-1200 HEX 385-4B0

DEC HEX DEC HEX DEC HEX DEC HEX DEC HEX DEC HEX
901 385 951 3B7 1001 3E9 1051 41B 1101 44D 1151 47F
902 386 952 3B8 1002 3EA 1052 41C 1102 44E 1152 480
903 387 953 3B9 1003 3EB 1053 41D 1103 44F 1153 481
904 388 954 3BA 1004 3EC 1054 41E 1104 450 1154 482
905 389 955 3BB 1005 3ED 1055 41F 1105 451 1155 483
906 38A 956 3BC 1006 3EE 1056 420 1106 452 1156 484
907 38B 957 3BD 1007 3EF 1057 421 1107 453 1157 485
908 38C 958 3BE 1008 3F0 1058 422 1108 454 1158 486
909 38D 959 3BF 1009 3F1 1059 423 1109 455 1159 487
910 38E 960 3C0 1010 3F2 1060 424 1110 456 1160 488
911 38F 961 3C1 1011 3F3 1061 425 1111 457 1161 489
912 390 962 3C2 1012 3F4 1062 426 1112 458 1162 48A
913 391 963 3C3 1013 3F5 1063 427 1113 459 1163 48B
914 392 964 3C4 1014 3F6 1064 428 1114 45A 1164 48C
915 393 965 3C5 1015 3F7 1065 429 1115 45B 1165 48D
916 394 966 3C6 1016 3F8 1066 42A 1116 45C 1166 48E
917 395 967 3C7 1017 3F9 1067 42B 1117 45D 1167 48F
918 396 968 3C8 1018 3FA 1068 42C 1118 45E 1168 490
919 397 969 3C9 1019 3FB 1069 42D 1119 45F 1169 491
920 398 970 3CA 1020 3FC 1070 42E 1120 460 1170 492
921 399 971 3CB 1021 3FD 1072 42F 1121 461 1171 493
922 39A 972 3CC 1022 3FE 1072 430 1122 462 1172 494
923 39B 973 3CD 1023 3FF 1073 431 1123 463 1173 495
924 39C 974 3CE 1024 400 1074 432 1124 464 1174 496
925 39D 975 3CF 1025 401 1075 433 1125 465 1175 497
926 39E 976 3D0 1026 402 1076 434 1126 466 1176 498
927 39F 977 3D1 1027 403 1077 435 1127 467 1177 499
928 3A0 978 3D2 1028 404 1078 436 1128 468 1178 49A
929 3A1 979 3D3 1029 405 1079 437 1129 469 1179 49B
930 3A2 980 3D4 1030 406 1080 438 1130 46A 1180 49C
931 3A3 981 3D5 1031 407 1081 439 1131 46B 1181 49D
932 3A4 982 3D6 1032 408 1082 43A 1132 46C 1182 49E
933 3A5 983 3D7 1033 409 1083 43B 1133 46D 1183 49F
934 3A6 984 3D8 1034 40A 1084 43C 1134 46E 1184 4A0
935 3A7 985 3D9 1035 40B 1085 43D 1135 46F 1185 4A1
936 3A8 986 3DA 1036 40C 1086 43E 1136 470 1186 4A2
937 3A9 987 3DB 1037 40D 1087 43F 1137 471 1187 4A3
938 3AA 988 3DC 1038 40E 1088 440 1138 472 1188 4A4
939 3AB 989 3DD 1039 40F 1089 441 1139 473 1189 4A5
940 3AC 990 3DE 1040 410 1090 442 1140 474 1190 4A6
941 3AD 991 3DF 1041 411 1091 443 1141 475 1191 4A7
942 3AE 992 3E0 1042 412 1092 444 1142 476 1192 4A8
943 3AF 993 3E1 1043 413 1093 445 1143 477 1193 4A9
944 3B0 994 3E2 1044 414 1094 446 1144 478 1194 4AA
945 3B1 995 3E3 1045 415 1095 447 1145 479 1195 4AB
946 3B2 996 3E4 1046 416 1096 448 1146 47A 1196 4AC
947 3B3 997 3E5 1047 417 1097 449 1147 47B 1197 4AD
948 3B4 998 3E6 1048 418 1098 44A 1148 47C 1198 4AE
949 3B5 999 3E7 1049 419 1099 44B 1149 47D 1199 4AF
950 3B6 1000 3E8 1050 41A 1100 44C 1150 47E 1200 4B0

September 17, 2001 Technical Workbook 7-9

Avaya PDS Digital Switch

Module 8
Testing Tools

Avaya
Avaya PDS Digital Switch Module 8: Testing Tools

INTERNAL TECHNICAL BULLETIN

NUMBER: 0083
REVISED
DATE: August 4,
1998

TOPIC AVAYA PDS

SUBJECT: MONITORING TELEPHONE LINES USING "SWIT" TOOL

-------- SETUP: --------

STEP 1: Dial into AVAYA PDS.

STEP 2: Type cd /tmp
STEP 3: Type swit (return)
Type init switch1:2050

The "swit" tool accesses the communication link between the AVAYA PDS cpu and the Digital Switch.
Once you have initiated the “swit” tool, you will see hexadecimal messages on your screen for each call
being placed and each report from the switch to AVAYA PDS. If your system is actively calling, these
commands can happen very rapidly. When entering your commands, the screen will probably scroll
past your command line. To suppress these reports, type: show tx ok err

This mode will only show your input to the “swit” utility. Use this mode when you
are not interested in reports from the switch to the “swit” utility.

If after Step 3 above you see a message "Connection Refused", then type quit to get the AVAYA PDS
command line again. Check the following:

A. Retype the commands to correct any typing errors.

B. Go to /etc/hosts and verify that the name of the switch is "switch1". If it is something different, then
redo steps 2 and 3 above with the actual switch name you found in the hosts file.

C. If you still cannot get into swit after step B above, you will need to verify that port 2050 has been
configured on the Digital Switch. Log into the Digital Switch. Go to "System Configuration" (B), then
to "Host Configuration" (C). Type Control+F. This moves the cursor to the next page. Is port 2050
configured? If not, the configuration should be:

Interface Ethernet Connect Password _________________ Loc. Port 2050

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Module 8: Testing Tools Avaya PDS Digital Switch

Host Name ENET3 Rem.Inst. Addr INADDR_ANY Rem. Port 0

Trace (1/0) 0 Alarm State On
Protocol TCP
Reset Time 2

STEP 4: Once you have successfully entered the swit utility, type ? A help screen which defines all the
available commands on the current version of swit will follow. Verify that the monitor command is
listed The monitor command allows you to hear both sides of the line, i.e. the customer and the agent.
The listen command only allows you to hear the customer side of the line. If you are troubleshooting
problems associated with dialing or wait queue messages, you will not be able to hear what the switch is
outputting if you use the listen command.

STEP 5: Type quit to exit the swit utility and return to the AVAYA PDS command line.

STEP 6: Determine the telephone line to be used to monitor calls. This line should not be on an active
job. Check LINEASSIGN in master.cfg. Are there any line groups which are not currently on a
job? You may need to set up a “test” line group to use for monitoring. If a job attempts to place a call
on the line you are using to monitor, your connection will be lost. This can be frustrating because you
will have to redo the "Monitoring" steps listed below.

STEP 7: Type go config

STEP 8: Type more dgswitch.cfg

Find the entries which show the decimal port addresses for the line you will be using to monitor and the
line you wish to hear. Make a note of both these decimal addresses.

STEP 9: Type more phonefmt.cfg

Determine the dialing pattern which will be used to place a long distance call to yourself from this site,
i.e. 9#, 9-1-#, 425#, etc.

-------- MONITORING: --------

The next step is to call yourself using driver. If you have access to a DID telephone number, simply
call that number. Otherwise, call 425-558-8008, then insert pauses and your extension. Use the call
command as shown below.

STEP 10: Program the call command on a button on your PC as shown in the example below:

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Avaya PDS Digital Switch Module 8: Testing Tools

call 1 9-14255588008-----1--2766

Program your function key to use the correct dialing pattern as determined in step 9 above. Enter your
own extension following the pauses.

STEP 11: Type driver n (n=the number of the vacant line used to monitor)
Type offhook and wait for a response of [0].

Enter the call command using the button on your PC that you programmed in Step 10 above. Press
the Enter key. If the command functions correctly, your telephone should ring. Answer the phone in
your customary manner.

STEP 12: After you have established an audio connection to your telephone, type end to exit driver.
DO NOT HANG UP YOUR PHONE!!

STEP 13: Type cd /tmp (if you are not already in this directory)

STEP 14: Type swit (return)

Type switch1:2050 (or equivalent) to enter the swit utility.

STEP 15: Verify that you have a good connection on your telephone by typing:

listen %xxx 4c4 (return)

where "xxx" is the decimal address of the line you are using to perform the monitoring, i.e. the line you
have used to call yourself. "4c4" is the hexadecimal address for a tone on the digital switch. Once you
hit the return key and you see that swit has processed your command, you should hear a tone on your
telephone if you have a good audio connection to the digital switch. If you do not hear the tone, you will
need to hang up your telephone and repeat steps 11-15. You can use this test to verify your audio
connection at any time during the monitoring proess.

STEP 16: Type listen %xxx 4c0 (return)

"4c0" is the hexadecimal address of "quiet" on the digital switch. Once this command is processed by
the swit utility, you should hear silence. Before you can begin monitoring you will need to use this
command so that you are listening to silence before you connect your monitoring line to the line you wish
to hear.

STEP 17: If you are using the monitor command, type:

monitor %xxx %yyy (return)

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Module 8: Testing Tools Avaya PDS Digital Switch

where "xxx" is the decimal address of the line used to do the monitoring, i.e. the line which you have
used to call yourself, and "yyy" is the decimal address of the line you are monitoring.

If you are using the listen command, type:

listen %xxx %yyy (return)

where "xxx" and "yyy" are defined the same as under the monitor command.

At this point you have established a bridge between the line you are using to call yourself and the line
you wish to listen to. The agent and the customer cannot hear you-- but you can hear them.

STEP 18: Type quit to exit swit and return to the AVAYA PDS command line. The monitoring
connection you have established will stay intact until you remove it.
(See the section of this Tech. Bulletin, "Ending Your Monitor Session.")

STEP 19: Go to your jobmon screen and monitor what the AVAYA PDS says the line you are
monitoring is doing.

-------- ENDING YOUR MONITOR SESSION: --------

STEP 20: When you wish to stop monitoring a particular line, type:

cd /tmp

STEP 21: Type swit (return)

Type switch1:2050 (or equivalent)

STEP 22: If you have been using the monitor command, type:

disc %xxx (return)

This breaks the monitor connection and reconnects the line you are monitoring with to 4c0 (silence).
If you have been using the listen command, type:

listen %xxx 4c0 (return)

NOTE: When you have been using the listen command, YOU MUST RECONNECT THE LINE
YOU HAVE BEEN LISTENING WITH (i.e. the line you used to call yourself) BACK TO SILENCE
(4C0) TO BREAKDOWN THE MONITORING CONNECTION. IF YOU DON'T, THE

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Avaya PDS Digital Switch Module 8: Testing Tools

MONITORING CONNECTION REMAINS INTACT AND YOUR AGENTS MAY HEAR

CROSS-CONNECTED CONVERSATIONS.

STEP 23: If you want to change the port you are monitoring, then determine the decimal address of the
new line you wish to hear and return to Step 17 above.

STEP 24: If you are done monitoring the system, after you are sure that you have torn down your
monitoring connection, type quit to return to the AVAYA PDS command line.

STEP 25: Hang up your telephone.

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Module 8: Testing Tools Avaya PDS Digital Switch

“Driver” commands

end Exit driver program

channel n Activate channel n

n = 0 - 95 (for 96 line system)

ch_reset Attempts to reset (hangup) on ALL switch ports

dlmsg msg# file Download message file to LPVC as number msg#

msg# = 0 - 255
file = digitized message saved at root level of switch VME.

deliver msg# Deliver message to current channel.

msg# = 0 - 255

offhook [timeout] Take current channel offhook, seize port and wait 5 seconds for dial tone.
Port seized is recorded for use by dial, call, and hangup.
timeout - no effect

dial digits Transmit digits as DTMF on port seized by offhook, no CPA is used.
digits - dial string to be transmitted.

call stgy digits [ringcnt] Transmit digits as DTMF on port seized by offhook, CPA is returned using
call detection mode stgy.
stgy - 0 = NORM_VOICE 1 = NORM_VOC/ANS
2 = ANSP_VOC/ANS 3 = ANSP_VOICE
digits - dial string to be transmitted.
ringcnt - not used at this time.

hookflash [timeout] Hookflash on port seized by offhook.

timeout - no effect.

isoffhook Checks status flag set by offhook. Can be cleared using hangup.

ringtest [ringflg] Test for ringing on inbound port in dgswitch.cfg. If ringing, answer (seize)
the line.
ringflg - applies only to testmode:
1 = return R_RINGING
2 = return R_TIMEOUT

hangup Hangup on port seized by offhook.

vresponse [timeout] Accept voice response.

timeout - no effect

connect port1 port2 connect audio path between port1 and port2.
port# - decimal address of port in dgswitch.cfg
Both ports must be offhook to connect.

disconnect port1 port2 Tear down connection between port1 and port2.
port# - decimal address of port in dgswitch.cfg

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Avaya PDS Digital Switch Module 8: Testing Tools

zip port1 Send zip tone to port1.

port1 - decimal address of port in dgswitch.cfg

seize port1 Direct request to swif to seize/answer port. Port is not recorded for dial,
call, etc.
port1 - decimal address of port in dgswitch.cfg

seize 10000 res. group Seizes next available port in resource group

drop port1 Direct request to swif to drop port.

port1 - decimal address of port in dgswitch.cfg

download msg# file Direct call to swif to download file and associate it with msg#, not the
Voicelink message number.
msg# = 0 - 254
file = digitized message saved at root level of switch VME.

start_play port1 msg# Play prompt associated with msg# by download command, to port1.
port1 - decimal address of port in dgswitch.cfg
msg# = 0 - 254

stop_play port1 Abort prompt play on port1.

port1 - decimal address of port in dgswitch.cfg

mon port1 port2 Start a conference between port1 and port2 and any port already
connected to port2. Port1 will LISTEN ONLY to the conference, and will
not be heard.
port# - decimal address of port in dgswitch.cfg

conf port1 port2 Start a conference between port1 and port2 and any port already
connected to port2. Port1 has 2-way communication to the conference.
port# - decimal address of port in dgswitch.cfg

? Displays menu.

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Module 8: Testing Tools Avaya PDS Digital Switch

“Driver” Responses

RESPONSE MEANING

0 Successful Command
1 Invalid Command Sequence
2 Miscellaneous error
3 Timeout - No Dial Tone
4 Other end Disconnected Prematurely
5 Request to Prompt Operator
6 Voice Response
7 Tone Response
8 Rotary Dialed Response
9 Unknown Response
10 Command Aborted
11 Busy Signal
12 Continuous Tone
13 Answering Machine
14 Probable Human Voice
15 No Answer
35 Managed Dial - Cancel Call
36 Op Intercept - Type Unknown
37 Op Intercept - No Circuit Available
38 Op Intercept - Disconnected
39 Op Intercept - Vacant Number
40 Op Intercept - Reorder
41 Ring Flag if Detected
42 Complete Line Failure
50 Headset is on-hook
78 Vresponse on AVAYA PDS indicates line has gone idle
89 Vresponse on AVAYA PDS indicates line still active

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