Ayanna Joseph 2015 Resume

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Ayanna D.

Joseph
2527 Watercrest Pl
Chesapeake VA 23324
Cell: (917) 517-5900
Home: (570) 223-2445
Ayanna.Joseph64@gmail.com
Objective:

To obtain a position where I can utilize my communication and customer relation


skills with an opportunity for performance based advancement.

Education:

Norfolk State University 2011-present


Graduation Date: December 2015
Interdisciplinary Studies major

Career Work: 2010- Present


United Property Associates
Accounts Receivable Representative
Virginia Beach, VA 23452
Start date: April 2015- current
Posts customer payments by recording cash, checks, and credit card transactions.
Posts revenues by verifying and entering transactions form lock box and local
deposits.
Updates receivables by totaling unpaid invoices.
Maintains records by microfilming invoices, debits, and credits.
Data entry with Microsoft office
Hertz
Customer Service Rep
Norfolk VA 23518
Start date- September 2013-April 2015
Qualifying and processing customer rentals with accuracy and detail.
Persuasively selling optional services.
Responding to customer inquiries.
Providing directions in a courteous and expeditious manner.
A commitment to continuous improvement in an ever-changing industry.
Love Culture
Norfolk, VA 23504
Assistant Manager
Start date- May 2013- September 2013
Open and close the store for business
Set goals for the day, week, and month for the store to reach
Lead a team of 18 associates
Cash handling

Ayanna D. Joseph
2527 Watercrest Pl
Chesapeake VA 23324
Cell: (917) 517-5900
Home: (570) 223-2445
Ayanna.Joseph64@gmail.com
Nautica Outlet
Tannersville, PA 18301
Sales Associate to Key Holder
Start date: October 2010- March 2013
Helped all customers with great service and personality as a sales associate
Held a management position
Handled money with the daily opening and closings of the store
Mount Airy Casino and Resort
Tannersville, PA 18301
Hostess
Start date: March 2013-May 2013
Greet guests and patrons personally and on the telephone
Offer appropriate seating arrangements
Ensure the quantity of menus is sufficient to cater to the number of guests
Relay orders to the kitchen and ensure all orders are filled in a timely and accurate
fashion
Set up dining rooms and make reservation arrangements
Maintain clean and organized tables and work area
Achievements:
Office assistant for the Dean of Education for Norfolk State University
Resident assistant for Norfolk State University
Completed courses for Microsoft Office, accounting, business law
Advanced knowledge of Microsoft Office (Word,Access,PowerPoint,Excel)

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