VAS-PC Java Error PDF
VAS-PC Java Error PDF
Number: VSE-10-14
Notes:
The following procedures must only be performed by advanced users or IT professionals.
Read the information that follows in its entirety before proceeding with any instruction
steps.
Should you have any questions or concerns on the following procedures, call the DTSS
team at 800-896-1298 for assistance.
1. Introduction
The VAS-PC program installed on VAS 505X and 6150 diagnostic devices relies on a specific Java
version to execute various commands as well as display information in a desired format via Java
Virtual Machine (JVM). It is critical that the device has the required version of Java installed for the
program to operate successfully.
2. Symptoms
Various error messages generated by either the VAS-PC application or Windows operating system
will indicate a problem with the installed Java version. Examples:
During GFF/GF sessions, the device returns a VAS-PC error message starting with:
ASAM-MCD
EDIABAS
When attempting to clear faults during GFF or VSD sessions, the device returns a Windows error
message starting with:
VASEGD.exe
GFS.exe.
In all cases, click on the VAS-PC or Windows error message Details button to confirm if the
issue is related to, or caused by the installed Java version.
3. Cause
If any of the above error message details mention a Java issue, the Java version being used by
JVM is not allowing proper VAS-PC functions. It is likely that an incompatible Java version was
inadvertently installed while the device was connected to the dealership network.
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ver1.2
Service Information
4. Solution
Overview:
-
.4.1
.4.2
.4.3
.4.4
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2010 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
4. Select Windows from the Platform dropdown and click agreement with the Software
License.
5. Select Continue.
8. Select Run to begin the installation. Follow the prompts for a typical installation.
9. When installation is complete, close the Internet Explorer window.
10. From the Windows desktop, select Start.
11. Navigate through > Settings > Control Panel > Add/Remove Programs.
12. Scroll down program list and check Java 2 Runtime Environment version.
13. If Java version indicated is v1.4.2_15, the installation was successful.
Page 3 of 6
2010 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
VAS 5052A and 6150:
1. On VAS 5052A: Launch On-Screen Keyboard.
2. From the Windows desktop, launch DTS Configurator.
If the version indicated is 1.4 (as illustrated above), no further action is necessary. Close all
windows.
If the version displayed is not 1.4, proceed as follows:
3. Click Change.
4. From the JVM Choice window, select/highlight the indicated version and click Delete.
5. From the JVM Choice window click Add.
6. In the Add JVM window Location field, use the keyboard to enter the following:
C:\Program Files\Java\j2re1.4.2_15.
Page 4 of 6
2010 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
7. In the Name window, enter 1.4.
8. Click OK.
Page 5 of 6
2010 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
3. Ensure that the Keep my computer up to date. box is unchecked.
4. Click Apply or OK as necessary.