15 ChangeControlProcessv1
15 ChangeControlProcessv1
Purpose
The purpose of this document is to provide the project manager, sponsors, steering committee members and all
other stakeholders with the standard process for managing changes on the [project name] project.
Related Documents
The scope of the [project name] has been defined in the approved Project Charter dated [date]. The work
breakdown of the project and the timeline are detailed in the approved project plan dated [date].
Purpose and Objectives
The purpose of this change management procedure is to manage change requests so that approved changes will be
controlled, ensuring the project remains on schedule, within budget and provides the agreed deliverables.
The primary objectives of change management are to:
manage each change request from initiation through to closure;
process change requests based upon direction from the appropriate authority;
communicate the impact of changes to appropriate personnel; and
allow small changes to be managed with a minimum of overhead.
Scope
The Change Management Process is the mechanism used to initiate, record, assess, approve and resolve project
changes. Project changes are needed when it is deemed necessary to change the scope, time or cost of one or more
previously approved project deliverables. Most changes will affect the budget and/or schedule of the project.
Policy
The use of the formal change management procedure will be required when any changes are discovered or
requested which impact previously reviewed, approved and published project deliverables.
The documentation and tracking of all change requests will be managed using the defined procedure and facilitated
by the use of the change management log.
A multi-tiered approach will be used to approve change requests:
The Project Manager will make decisions to analyze and decisions to proceed with changes if the changes
do not impact scope, budget or schedule or result in an increase in risk for the project.
Changes which do impact scope, budget or schedule will be forwarded to the Steering Committee for
review. The Steering Committee will advise the Project Sponsor.
Where the [functional owner] has the resources to absorb the impact of the change, the Project Sponsor will
make the final decision, based upon the information provided by the Project Manager and the input of the
Steering Committee. The Project Sponsor, the [advisor], and [advisor] will discuss requests that may result
in a significant change in scope, schedule, and budget, i.e. the impact of the change cannot be covered by
[functional owner] resources. This group will advise the Steering Committee.
The Steering Committee will make the final decision based upon the information provided
Decision Matrix
The following is a general guideline for the change management process. Most changes will require a
subset of the steps listed.
Procedures
Each request will be tracked from the time of presentation through:
1. Identify (identify and document the required change)
2. Validate (verify the change is valid and requires management)
3. Analyze (analyze and record schedule, cost and effort impact of change)
4. Control (decide whether to execute the change)
5. Action (execute decision, including revision to project plans if necessary)
6. Close (verify that action is complete and close change request)
Identify Change Request
Action
Responsibility
1.
Analyze Impact
Action
6.
7.
8.
9.
Responsibility
Project Manager
Responsibility
Project Manager
Responsibility
Project Manager
Steering Committee
Project Sponsor
Project Sponsor, [advisor names]
Steering Committee
Project Sponsor
Responsibility
Project Manager, Project Sponsor,
Technology Acquisition Manager
Project Manager
Responsibility
Project Manager