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Job Profile Chart l4&5-16112011

This document provides a job profile chart comparing the duties and tasks of an Automotive - After Sales Executive (L4) and an Automotive - After Sales Manager (L5). The chart lists 10 main duties such as Manage Human Resource Functions, Manage Business Strategy and Business Planning, and Manage Quality Control Process. Under each duty are specific tasks assigned as Level 4 or Level 5 responsibilities, with the managerial role encompassing more advanced tasks such as developing strategies, budgets, and ensuring compliance. The profile outlines the different levels of oversight and management between the executive and manager positions.

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syahrainamir
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314 views3 pages

Job Profile Chart l4&5-16112011

This document provides a job profile chart comparing the duties and tasks of an Automotive - After Sales Executive (L4) and an Automotive - After Sales Manager (L5). The chart lists 10 main duties such as Manage Human Resource Functions, Manage Business Strategy and Business Planning, and Manage Quality Control Process. Under each duty are specific tasks assigned as Level 4 or Level 5 responsibilities, with the managerial role encompassing more advanced tasks such as developing strategies, budgets, and ensuring compliance. The profile outlines the different levels of oversight and management between the executive and manager positions.

Uploaded by

syahrainamir
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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JOB PROFILE CHART FOR :

1. TP 310 4 Automotive After Sales Executive


2. TP 310 5 Automotive After Sales Manager

L4
L5

Duty
ADMINISTER RULES AND
REGULATIONS
01

ENSURE
COMPLIANCE OF
FIRE SAFETY
DEPARTMENT
REQUIREMENTS

ENSURE
COMPLIANCE OF
MACHINERY
DEPARTMENT
REQUIREMENTS

01.01

01.02

L4

ENSURE
COMPLIANCE OF
LOCAL COUNCIL
REQUIREMENTS
01.06

MANAGE HUMAN
RESOURCE
FUNCTIONS
02

L4

PLAN MANPOWER
REQUIREMENTS
02.01

L4

PLAN SUBORDINATE
PROFESSIONAL
DEVELOPMENT
02.06

L5

L4

ENSURE
COMPLIANCE OF
OCCUPATIONAL
SAFETY AND
HEALTH ACT.
(OSHA)
REQUIREMENTS
01.07
L4

CONDUCT TRAINING
NEEDS ANALYSIS
02.02

L4

CONDUCT
SUBORDINATE
PERFORMANCE
APPRAISAL
02.07

L5

Task
ENSURE
COMPLIANCE OF
DEPARTMENT OF
ENVIRONMENT
(DOE)
REQUIREMENTS
01.03
L4

ENSURE
COMPLIANCE OF
COMPANY RULES
AND REGULATIONS

ENFORCE
COMPLIANCE OF
COMPANY RULES
AND REGULATIONS

ENFORCE
COMPLIANCE OF
STATUTORY AND
REGULATORY BODY
REQUIREMENTS

01.08

L5

ORGANISE
PROFESSIONAL
DEVELOPMENT
PROGRAMME
02.03

L4

CONDUCT
MANAGEMENT
MEETING
02.08

L5

01.04

01.09

L4

ENSURE
COMPLIANCE OF
ROAD TRANSPORT
ORDINANCE
01.05

L4

L5

MAINTAIN
WORKPLACE
HARMONISED
WORKING
ENVIRONMENT
02.04
L4

ORGANISE
DEPARTMENT
MEETING
02.05

L4

MANAGE BUSINESS
STRATEGY AND
BUSINESS PLANNING
03

IMPLEMENT
BUSINESS
STRATEGY AND
BUSINESS PLAN
03.01

L4

ENSURE
ACHIEVEMENT OF
KEY RESULT AREA
(KRA)
03.02

L4

DEVELOP BUSINESS
STRATEGY AND
BUSINESS PLAN
03.03

L5

PLAN
DEPARTMENTAL
BUDGET

DEVELOP
DEPARTMENTAL
GOAL

03.04

03.05

L5

L5

ENSURE
ACHIEVEMENT OF
KEY PERFORMANCE
INDICATOR (KPI)
03.06

MANAGE
DEPARTMENTAL
FACILITIES AND
EQUIPMENT
04

PERFORM MARKETING
ACTIVITIES
05

L5

PLAN WORK PLACE


LAYOUT
04.01

L4

CONDUCT MARKET
SURVEY
05.01

L4

EVALUATE
MARKETING
STRATEGIES
EFFECTIVENESS
05.06

L5

PLAN PREVENTIVE
DEPARTMENTAL
FACILITIES AND
EQUIPMENT
MAINTENANCE
SCHEDULE
04.03
L4

MONITOR
DEPARTMENTAL
FACILITIES AND
EQUIPMENT
MAINTENANCE
ACTIVITIES
04.04
L5

ENSURE
DEPARTMENTAL
FACILITIES AND
EQUIPMENT
MAINTENANCE
ACTIVITIES
04.05
L5

DEVELOP
MARKETING
MATERIALS
SPECIFICATION

CARRY OUT
MARKETING
MATERIALS
PROCUREMENT

DEVELOP
MARKETING
STRATEGIES PLAN

ENSURE
MARKETING
STRATEGIES
IMPLEMENTATION

05.02

05.03

ORGANISE
DEPARTMENTAL
FACILITES AND
EQUIPMENT
04.02

L4

L4

PLAN MARKETING
STRATEGIES
IMPROVEMENT
05.07

L5

L4

ESTABLISH
COMPANY
BRANDING IMAGE
05.08

L5

05.04

L4

05.05

L5

MANAGE QUALITY
CONTROL PROCESS
06

IMPLEMENT WORK
FLOW PROCESS
06.01

L4

DEVELOP AFTER
SALES ACTIVITIES
DOCUMENTATION
06.06

MANAGE INVENTORY
ACTIVITIES
07

L5

CARRY OUT PARTS


AND FLUID STOCK
CHECK
07.01

L4

CARRY OUT
CUSTOMER
SATISFACTION
ACTIVITIES
06.02

L4

ENSURE
COMPLIANCE OF
CUSTOMER
SATISFACTION
06.07

L5

CARRY OUT SPARE


PARTS
PROCUREMENT
07.02

L4

CONDUCT
TECHNICAL ISSUES
ANALYSIS
06.03

L4

CONDUCT QUALITY
AUDIT
06.08

L5

CARRY OUT
TOOLS AND
EQUIPMENT
PROCUREMENT
07.03

L4

CONDUCT
TECHNICAL/
RECALL CAMPAIGN
06.04

L4

ENSURE
ENFORCEMENT OF
QUALITY CONTROL
ACTIVITIES
06.09

L5

VERIFY TOOLS AND


EQUIPMENT
INVENTORY
07.04

L5

ENFORCE QUALITY
CONTROL
ACTIVITIES
06.05

L5

PROVIDE
TECHNICAL
EXPERTISE AND
CONSULTATION
06.10

L5

VERIFY
INVENTORIES
PROCUREMENT
07.05

L5

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