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ZXG10 ITC Password Reset

The document provides instructions for resetting the password of an iTC admin account if the password has been forgotten. It describes logging into the sqlplus database without authentication, updating the password field for the admin username to a default password, and committing the changes. After restarting the iTC server, the admin would then be able to log in with an empty password and reset it.

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tongai_mutengwa5194
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473 views2 pages

ZXG10 ITC Password Reset

The document provides instructions for resetting the password of an iTC admin account if the password has been forgotten. It describes logging into the sqlplus database without authentication, updating the password field for the admin username to a default password, and committing the changes. After restarting the iTC server, the admin would then be able to log in with an empty password and reset it.

Uploaded by

tongai_mutengwa5194
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ZXG10 iTC-BSC-SYS/GSM&UMTS&MW-if you forget iTC admin password ,how to deal

with it?

Product

ZXG10 iTC/GUBSC/GU Wireless


System/GU

Network
Management
Version
Equipment
Software Version
Board Software
Version

Equipment
Hardware Version
Board Hardware
Version
Incident Error
Page Views
13
Code
Author
LiShuHai
Knowledge No.
WHD20120425468699
Incident Description (Incident Phenomena)
Sometimes,maybe customer forget the password of iTC admin,so how to deal with it?
Networking Environment
Problem Cause Analysis
null
Solution
sqlplus /nolog
conn uep/U_tywg_2008@itc //itc you will replace with actual sid
update uep.sm_user_table u set u.password='8779428B6CB83531' where u.username='admin';
commit;
then you restart the iTC server and you relogin you will find the password is empty.

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