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Process Improvement and Problem Solving Framework

Problem-solving frameworks aim to analyze situations and develop solutions, following step-by-step processes. Process improvement frameworks help minimize errors by identifying, measuring, analyzing, and improving existing structures over time. The difference is that problem-solving frameworks provide initial solutions, while process improvement frameworks redesign problem-solving attempts if the initial solution fails. Both frameworks strive for perfect results through iterative implementation processes. For example, if a business's problem-solving framework only partially solves a problem, managers would pursue continuous improvement under a process improvement framework until the optimal combination is found.
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0% found this document useful (0 votes)
2K views3 pages

Process Improvement and Problem Solving Framework

Problem-solving frameworks aim to analyze situations and develop solutions, following step-by-step processes. Process improvement frameworks help minimize errors by identifying, measuring, analyzing, and improving existing structures over time. The difference is that problem-solving frameworks provide initial solutions, while process improvement frameworks redesign problem-solving attempts if the initial solution fails. Both frameworks strive for perfect results through iterative implementation processes. For example, if a business's problem-solving framework only partially solves a problem, managers would pursue continuous improvement under a process improvement framework until the optimal combination is found.
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The problem-solving framework may be identified as a process of analyzing the situation
and developing a solution to bridge the gap (Isaksen, Stead-Dorval, & Treffinger, 2011). A
problem is supposedly required to adhere to a step-by-step approach as he tries to define a
problem-solving plan. On the other hand process improvement framework is seen as a
framework that will help minimize problem errors, provided that a problem-solving framework
has already been defined that will address complicated issues by identifying, measuring,
analyzing, and improving the already existing structure over a given time until adequate results
are achieved (Mutafelija, & Stromberg, 2003).
The difference between the two is that problem-solving framework is a first
implementation process intended to provide solutions to a particular problem or problems. On
the other hand, process improvement framework is designed to take on the problem-solving
framework at a later stage if the first implementation does not give results. That is to say, process
improvement framework is redesigning the problem solving the problem over time until the
actual solution is achieved without fundamentally going back to the problem again. The common
thing about the two frameworks is that both strive to reach a perfect result as the processes of
implementation are the same.
For example, if in a business organization the manager realized that the problem-solving
framework did not solve or it partially the manager will be propelled to act in accordance
typically by initiating a new cycle that we now refer to as the Process improvement framework.

For example, suppose that in a manufacturing industry the problem is determined to be labor
productivity. Through a problem-solving framework, it may be realized that a change in
processing methods may be found to increase labor productivity. However, this does not
eliminate additional increases in labor productivity. Therefore, managers should pursue a course
of continuous improvement activity under the Process improvement framework until a perfect
combination is achieved

References
Isaksen, S., Stead-Dorval, K., & Treffinger, D. (2011). Creative approaches to problem
solving. Los Angeles: SAGE.
Mutafelija, B., & Stromberg, H. (2003). Systematic Process Improvement using ISO
9001: 2000 and the CMMI. Norwood: Artech House.

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