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Re-Assigned 3 Vodafone New Zealand 9365 BSR Gateway: Ticket State Sev Customer Product

This document contains 3 technical support tickets related to telecommunications equipment. The first ticket involves a gateway upgrade failing a precheck due to a missing swap partition. The second ticket is regarding an NTP server configuration across multiple VLANs. The third ticket details an interworking protocol converter failure where replacement circuit interface conversion cards are awaited.

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Kishlay Kr
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40 views

Re-Assigned 3 Vodafone New Zealand 9365 BSR Gateway: Ticket State Sev Customer Product

This document contains 3 technical support tickets related to telecommunications equipment. The first ticket involves a gateway upgrade failing a precheck due to a missing swap partition. The second ticket is regarding an NTP server configuration across multiple VLANs. The third ticket details an interworking protocol converter failure where replacement circuit interface conversion cards are awaited.

Uploaded by

Kishlay Kr
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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Ticket

State

Sev

Customer

Product

1-5716848x Re-Assigned

Vodafone
New Zealand

9365 BSR
Gateway

1-5722263y Re-Assigned

O2 UK

Symmetricom
TimeProvider

1-5732758z

GTA Teleguam

IuProtocol
Converter

Pending

Short Description

Current Summary

Assignee

BCR4.3.5 upgrade: BSG Precheck


fail:"[ERROR] Swap partition not
available"

investigating by TEC team

srbalasu

TP5000 NTP Server Multiple VLAN


Configuration Fails

escalated to TEC to cofnirm the


implementation procedure

dgpoojar

IPC failure

5/18: cicc boards need replacing.

arbinds

GPS inputs

KUPrecheck script was failing due to the


fact that only 2 partitions are available.
It appears that there is an issue with the
MoP. Mail sent to the development
regarding the same.
VLAN creation problem observed, is it an
issue with License?
CICC cards replacement awaited

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