KX Driver Upgrade Information
KX Driver Upgrade Information
KX Driver Upgrade Information
General Recommendations
1. Apply network printer driver upgrades during off-peak hours to minimize interruptions.
Apply upgrades in well-planned stages (especially in large, complex network environments) to
minimize network traffic while clients download printer drivers.
2. Do not upgrade printer drivers on client computers from Windows Update, which can result in
mismatching driver versions across the entire network.
All print servers and clients on the network should use the same driver version.
3. All print servers should use the same version of the KX Driver. Verify each device model's driver
version by clicking the KYOCERA logo on the Device Settings tab of the device's Printer Properties.
You can also find the driver version by clicking the KYOCERA logo in Printing Preferences.
You can install one KYOCERA printer driver version for multiple device models, but not multiple
driver versions for one device model.
In a Citrix XenApp environment, the version of the printer driver installed on the Citrix XenApp
server must match the version of the printer driver installed on the client. Printer objects are
not automatically created or mapped if the printer driver versions do not match.