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Chapter 1.1 Statement of The Problem

This document outlines problems with the current manual reservation and billing system for Seafarer's Inn, including that reserving and cancelling rooms and calculating bills takes time and is prone to errors due to the manual process. It also notes that determining room availability, generating reports, tracking damages, and handling down payments are issues. The goal is to develop an automated system to address these problems and provide accurate, consistent guest and billing information.

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Kenneth Rodriguez
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680 views1 page

Chapter 1.1 Statement of The Problem

This document outlines problems with the current manual reservation and billing system for Seafarer's Inn, including that reserving and cancelling rooms and calculating bills takes time and is prone to errors due to the manual process. It also notes that determining room availability, generating reports, tracking damages, and handling down payments are issues. The goal is to develop an automated system to address these problems and provide accurate, consistent guest and billing information.

Uploaded by

Kenneth Rodriguez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1.

1 Statement of the Problem


1.1.1 General Statement of the Problem
How to develop and implement Reservation and Billing System for Seafarers Inn?
The main goal of this study is to develop a system that eradicates the slow transactions
due to manual business procedures. It provides accurate and consistent information in terms of
their billing and guest information.
1.1.2 Specific Problem

Reserving and cancellation of observation takes time because of manual

transaction.
Knowing room availability takes time because the front desk has to check which

key is not on the key cabinet.


Calculating the customers bill can lead to miscalculations because human

errors cannot be prevented.


Generating reports takes time because the manager has to check such record.
The management does not charge damages done by the guest.
The management reserves guest even with down payment.

Reservation and Billing System for Seafarers Inn

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