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    Questionnaire of Customer's Perception Toward On Health Insurance Empirical Study in Ahmadabad Region

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    sanjaydesai173_86318
    The document is a questionnaire about customers' perceptions of health insurance. It contains 19 multiple choice and Likert scale questions gathering demographic information about respondents such as age, income level, what type of health insurance policy they have, their reasons for purchasing insurance, factors considered when choosing a policy, and their satisfaction with insurance providers and services. The goal is to conduct an empirical study of customer views on health insurance in Ahmedabad city.

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    Questionnaire of Customer's Perception Toward On Health Insurance Empirical Study in Ahmadabad Region

    Uploaded by

    sanjaydesai173_86318
    2K views2 pages
    The document is a questionnaire about customers' perceptions of health insurance. It contains 19 multiple choice and Likert scale questions gathering demographic information about respondents such as age, income level, what type of health insurance policy they have, their reasons for purchasing insurance, factors considered when choosing a policy, and their satisfaction with insurance providers and services. The goal is to conduct an empirical study of customer views on health insurance in Ahmedabad city.

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    management research project related questioner

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    Questionnaire of customer's perception toward on health insurance empirical study in ahmadabad region

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    The document is a questionnaire about customers' perceptions of health insurance. It contains 19 multiple choice and Likert scale questions gathering demographic information about respondents such as age, income level, what type of health insurance policy they have, their reasons for purchasing insurance, factors considered when choosing a policy, and their satisfaction with insurance providers and services. The goal is to conduct an empirical study of customer views on health insurance in Ahmedabad city.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    2K views2 pages

    Questionnaire of Customer's Perception Toward On Health Insurance Empirical Study in Ahmadabad Region

    Uploaded by

    sanjaydesai173_86318
    The document is a questionnaire about customers' perceptions of health insurance. It contains 19 multiple choice and Likert scale questions gathering demographic information about respondents such as age, income level, what type of health insurance policy they have, their reasons for purchasing insurance, factors considered when choosing a policy, and their satisfaction with insurance providers and services. The goal is to conduct an empirical study of customer views on health insurance in Ahmedabad city.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Questionnaire

    Customers perception towards health insurance Empirical study in Ahmedabad city


    General information
    1. Name: ____________
    2. Gender: a. Male

    b. Female

    3. Age:
    a. Less than 30years
    c. 40-50 years

    b. 30-40 years
    d. Above 50 years

    4. Marital status:
    a. Single

    b. Married

    5. Type of family:
    a. Joint
    b. Nuclear
    6. Education:
    a. Illiterate
    d. Matrix
    g. Post graduation

    b. Primary
    e. higher secondary
    h. Vocational

    7. Occupation
    a. Employed
    d. Housewife
    g. Family owned business

    b. Self employed
    e. Unemployed
    h. Retired

    c. Middle
    f. Graduation
    i. Other (specify) ___

    c. Labour
    f. Professional

    8. Income per annum (in Rs.):


    a. Less than 50000
    d. 150000-200000

    b. 50000-100000
    e. Above 200000

    9. Do you have health insurance policy?


    a. Yes

    b. No

    10. Who is your insurer?


    a. Public Company

    b. Private Company

    c. Any other (specify) ___________

    c. 100000-150000

    11. What type of Health Insurance Policy you have?


    a. Individual Health Insurance
    c. Family Floater Health insurance

    b. Group Health Insurance


    d. Other (specify) __________

    12. What are the reasons for going in for health insurance policy?
    a. Tax planning measure
    b. Travelling abroad
    c. Employer s contribution
    d. Existing illness
    e. Availgood quality medicaltreatment f.
    Risk coverage against future illness
    13. Who persuaded you to purchase the policy?
    a. Insurance Officials
    d. Advertisement
    g. yourself h. Other (specify) ___

    b. Relative
    e. Income Tax Advocate

    c. Friends
    f. Colleagues

    14. What approach was adopted in seeking health insurance coverage?


    a. Insurance agent seeked you out

    b. You seeked out insurance agent

    15. Do you agree that the services provided by the insurance companies are delivered
    effectively?
    a. Yes
    b. No
    c. Indifferent
    16. What is the chance of renewing the service after the expiry of present insurance
    policy?
    a.100%
    b. 50%
    c. 25%
    d. 0%
    17. Are you willing to pay more for additionalservices, which can be included in your
    health insurance package?
    a. Yes
    b. No
    18. Do you think the promotional efforts being taken by insurance company are sufficient?
    a. Yes
    b. No
    19. Which of the following factors did you consider being the most important while
    Choosing your insurance policy? Please give the response for following statements on five
    point Likert s Scale ranging from Strongly Agree to Strongly Disagree:
    Note: - SA Strongly Agree,A Agree, I Indifferent, D Disagree, SD StronglyDisagree.
    statement
    a. Name and Reputation of the insurance company
    b. Maximum customers satisfaction
    c. Minimum co-payment involved
    u.Flexibility of policy offered
    e.Easy accessibility of linked hospitals
    f Easy availability of services in hospitals

    SA

    SD

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