ISABELLA TEA
st
517 W. 121 Street, #1204N New York, NY 10027 (909) 208-7238 [email protected]
EDUCATION
Teachers College, Columbia University, New York, NY
Master of Arts in Higher and Postsecondary Education
University of California, San Diego, La Jolla, CA
Bachelor of Arts in Economics
Expected May 2015
June 2012
WORK EXPERIENCE
Teachers College, Columbia University, Career Services, New York, NY
Career Counseling Fellow
August 2014 Present
Conduct one-on-one career counseling appointments and maintain weekly walk-in hours to address student concerns.
Redesign, edit, proofread and update all monthly office publications including announcements and email newsletters.
Manage multiple complex calendars for multi-level staff to schedule appointments, events, and meetings.
Draft Powerpoint presentation and publication materials on behalf of various Career Counseling senior staff members.
Present training and workshops on career document writing, job search preparation, career fair navigation, social media
utilization, and networking strategies to support student career preparation efforts.
Assist with coordination of career fairs and industry panels to inform students of prospective fields and opportunities.
Develop understanding of career development theory and the role of career services in higher education institutions.
University of California, San Diego, La Jolla, CA
Assistant Academic Advisor, Muir College Academic Advising
March 2013 July 2014
Advised students on a walk-in basis to clarify academic requirements, curriculum, policy, and procedures.
Updated the college website by transitioning content to a new CMS and coordinating the needs of six departments in
rewriting content and revamping graphics to improve the user interface.
Managed multiple complex calendars for senior advising staff to schedule meetings and balance workloads.
Coordinated meetings between multi-level staff in building agendas, taking/distributing notes, and tracking follow up.
Conducted assessment and evaluation of freshman orientation programs to recommend improvements to senior staff.
Served as the point of contact for all collaboration requests from departments, faculty, senior staff, and student groups.
Maintained internal and external relationships to ensure streamlined communications and referrals.
Coordinated work direction for student interns to support development of office and interpersonal skills.
Lead Hospitality Coordinator, Conference Services
May 2011 September 2012
Led the opening season of the north campus conference desk through the hiring and supervision of student staff.
Tracked billings, credit card transactions, reservation documents, and rosters to create financial and business reports.
Supported all aspects of office administrative operations to ensure quality and timely customer service.
Addressed all student staff and guest concerns by serving on call 24/7.
Resident Advisor, The Village at Torrey Pines Transfer Housing
August 2011 June 2012
Supervised residential building of 70 transfer students to ensure their safety and co-curricular development.
Aided transfer student college transitions through one-on-one counseling, programming and informal dialogue.
Facilitated educational, cultural and social programs to develop a sense of community within the building.
Co-advised the residential hall programming board to ensure effective planning and implementation of events.
Citrus Community College, Office of Student Life and Leadership Development, Glendora, CA
Student Life Assistant
October 2012 February 2013
Created and implemented new workflow model to ensure accuracy and efficiency in all office functions and programs.
Co-advised the Associated Student Body Council to ensure efficient accounting and event budgeting practices.
Guided current and prospective campus organizations through clarification of regulations, requirements, and processes.
Developed and administered student event assessments in order to improve the quality of programs.
Consolidated paper documentation into digital records resulting in the reduction of paper usage by 60 percent.
Collaborated with campus departments and outside vendors to organize campus wide concerts and fairs.
University of California, Riverside: Academic Resource Center, Riverside, CA
Summer Bridge Peer Counselor
June 2009 September 2010
Supported three hundred socioeconomically disadvantaged incoming students through activities and group advising.
Collaborated with campus departments to organize academic acclimation and community building programs.
Created and maintained spreadsheets to track student attendance, participation and satisfaction rates.
Academic Intervention Peer Counselor
November 2009 June 2010
Counseled students on academic probation through weekly meetings to provide academic and personal support.
Presented workshops on study skills and campus involvement to increase awareness of campus resource centers.
Participated in various counseling workshops to improve personal counseling practices.
RESEARCH EXPERIENCE
College Educational Quality (PI: Dr. Corbin M. Campbell), New York, NY
National/Regional Research Team Member
September 2014 Present
Serve as site observer for in-person/online courses and conduct syllabus analyses to evaluate educational quality of
higher education institutions in terms of the studys rubric and standards.
Develop understanding of theories and practices of measurements of college educational quality in completing related
study and IRB training sessions.
Participate on Regional Research Team through weekly meetings to discuss progress and changes.
Institute for Educational Leadership: Metro NY, New York, NY
Education Policy Fellow
September 2014 Present
Engage with policy makers and education researchers through regional and national conferences to develop
understanding of complexities in the political context that surround policy development and implementation processes.
Attend monthly policy seminars to discuss education policy and leadership issues with professionals and guest speakers
working in the K-12, higher education, and education policy arenas.
Research, write and present policy analysis on the topic of credit-granting legislation for CollegeBoard Advanced
Placement Exams.
VOLUNTEER EXPERIENCE
College Preparation Mentor, Double Discovery Center, New York NY
Counselor/Mentor, Community Impact: College Bound Program, New York, NY
Learning Assistant, Damar Services (Autism Spectrum Disorder Facility), Indianapolis, IN
In-Class Tutor, UCSD Preuss Charter (Middle/High) School, La Jolla, CA
Member, Break Away: Alternative Breaks, La Jolla, CA
Research Assistant, UCR Sociology Department, Riverside, CA
October 2014 Present
October 2014 Present
March 2012
September 2011 June 2012
September 2011 June 2012
September 2010 June 2011
PROFESSIONAL DEVELOPMENT
Discussion as A Way of Teaching, Teachers College, Columbia University Seminar, New York, NY
In Progress
Challenges of Ensuring Education: Equity & Excellence, IEL Washington Policy Seminar, Washington, DC
In Progress
Transforming (In)Justice, Center For Justice, Columbia University Conference, New York, NY
March 2015
The Eclectic Professional, NYU Student Affairs Conference, New York, NY
February 2015
Lessons in Strategic Leadership, US Army War College: Regional Leadership Forum, Carlisle, PA
October 2014
PROFESSIONAL ASSOCIATIONS
American College Personnel Association
National Association of Student Personnel Administrators
CERTIFICATIONS
Collaborative Institutional Training Initiative (CITI) IRB Social and Behavioral Researchers: Basic, October 2014
SKILLS
Computer: Proficient with Microsoft Office Suite, Adobe Photoshop, InDesign, HTML, SPSS, various Website Content
Management Systems (CMS), Calendaring, Budgeting/Reporting Processes, and Social Media
Language: Conversational American Sign Language (ASL)
