Methods of Group Decision Making
Methods of Group Decision Making
Making
1. Brain Storming
2. Nominal Technique
3. Delphi Technique
(Use of expert inputs)
4. Electronic Brainstorming (EBS)
Brainstorming
Origin
During war periods, psychologists advanced
the concept of brainstorming to generate
creative solutions
Consists of 2 stages :
Greenlight stage: Evaluation-free
atmosphere
Redlight stage: Subsequent evaluation
Later formalization by Alex Osborn (1957)
An Advertising Executive
Barriers
1. Combination and cognitive losses
(forgetting in course of waiting)
2. Evaluation apprehension
3. Social comparison
4. Often overestimate their own
contribution
(Study report an average of 36% of
ideas; inreality 25%)
Improving Brainstorming
1. Stick to rules
2. Pay attention to everyones ideas
3. Mix individual and group approach
4. Take break
5. Do not rush
6. Persistence
Alternative to
Brainstorming
Approach: Include creativity - building
techniques
1.Break up into buzz groups (small subgroups)
2.Stepladder technique
(new member speak first; listen after)
3.Synetics (use of analogies, metaphors,
similes)
4.TRIZ (used in science and engineering;
sequence of problem solving resource
view goal setting, review of prior research)
Nominal Technique
(Nominee Group Technique
NGT)
Steps
1. Leader introduces a task
2. Member sharing the idea sit in round
robin
manner)
3. Group discusses each idea
4. Members evaluate solution (assign
marks)
Delphi Technique
Root: Delphic Oracle
Features
* Used when expert opinions are needed
* Coordinator of group decision uses
several
waves of Questionnaire to solicit expert
opinion
* Consensus is derived through several
waves
of questionnaires
Electronic Brainstorming
(EBS)
Use of software design called group
decision support system or group work
Group System opens several windows on
each group members computer
1. One window for entering ideas
2. another window displays all ideas
3. shows a counter that tracks how
many
ideas have been entered
Contd.
Advantage
1. No waiting hence no production blocking
2. Less evaluation apprehension
3. Greater persistence
Disadvantages
1. Can overwhelm group members with a flood of
information
2. Members become so focussed on generating
ideas that they forget or do not pay
attention to
others ideas
Conclusion Yet it is good