Scribd
Upload
39 views1 page

What Key Insights Will You Share With Your Company?: # Responses Date

This document contains 7 responses from participants in a project on digital disruption. They shared various key insights they would take away, including that change is constant, consumers control companies, data should be used to improve user experiences, and the pace of digital disruption is accelerating so companies must constantly adapt to keep up. Transparency and having a digital strategy were also mentioned as important.

Uploaded by

mwaseem2011
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
39 views1 page

What Key Insights Will You Share With Your Company?: # Responses Date

This document contains 7 responses from participants in a project on digital disruption. They shared various key insights they would take away, including that change is constant, consumers control companies, data should be used to improve user experiences, and the pace of digital disruption is accelerating so companies must constantly adapt to keep up. Transparency and having a digital strategy were also mentioned as important.

Uploaded by

mwaseem2011
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 1

The

Project: Digital Disruption

Q6 What key insights will you share with


your company?
Answ ered: 7 Skipped: 4

Responses

Date

Change is the new normal People want experienc es We need to adapt for millenials The c onsumer
c ontrols you Content is King but c ontext is Queen

5/15/2014 7:29 PM

Impac t of innovation on organisational struc ture, further investigate the UK gov my gov initiative,
invest more in analytic s not just software or tools but also training, engage with Geraldine Mc Bride
to see what c onnec tions we have with her work and also if she is interested in getting involved in
supporting governanc e of some key ac tivities.

5/14/2014 10:35 PM

Twitter - the hashtag is a digital c ampfire Twitter - the shortest distanc e between you and what
interests you most, between @ and # New online servic e planning should inc lude People,
Objec tives, Strategy, Tec hnology (in that order) Use data (analytic s) to c reate more engaging user
experienc es Email is underrated; still a useful c ommunic ation tool Use soc ial media to get a better
understanding of what people want to tell us

5/14/2014 4:39 PM

Be transparent and shareable

5/14/2014 1:42 PM

None - we do this every day.

5/14/2014 11:38 AM

The importanc e of having a digital strategy. We invest hugely in this already and at times we
question it due to expense and that some of our c lients aren't using what we offer, like we have to
forc e them to have an online presenc e within our events. But I c ame away from this c onferenc e
relieved that we are fac ing this head on and investing in digital platforms bec ause this who don't
will be left behind.

5/14/2014 10:51 AM

The need for speed when it c omes to digital disruption is extraordinary...SMAC is ac c elerating the
pac e of c hange and one needs to c onstantly "keeping up".

5/13/2014 4:35 PM

1 / 1

You might also like